Highly Trained Restoration Specialists

All of our staff at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village are highly trained in property damage restoration services. From the initial training for new hires at corporate facilities to continuous training courses online, you will feel confident in our staff's ability to make it "Like it never even happened."

We are a proud IICRC-certified firm! All of our technicians take IICRC training courses, employee certification training courses, and continuous education courses for both the restoration and reconstruction industries. The IICRC (Institute of Cleaning and Restoration Certification) certifies and sets the standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. 

Our employee certification training is a self-paced program designed specifically for SERVPRO franchise technicians. Certifications are awarded for successful completion of course materials such as; Crew Training, Fire Damage, Water Damage, Carpet & Upholstery, and Mold Mitigation courses, which are all followed by an exam for successful completion. 

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)