Recent Posts

Who can clean this toxic mess?

3/28/2023 (Permalink)

Who do you call when a biohazard arises? 

Call SERVPRO of Greater St. Augustine/ St. Augustine Beach for all your restoration needs. No job is too big or too small! 904-429-4457!

Why?

Biohazards can keep business or home living at a standstill so allow SERVPRO to clean, restore and sanitize the area like it never happened! We know some of the Biohazards can cause health related issues and even structural damage which is why we want to get there and get it cleaned up in an effective manner. Crime scenes and disasters is where we tend to see many biohazards and know they can cause trauma and want to get it taken care of immediately for you and your family and or fellow workers. We do work with local officers and will also come clean those disaster hazard chemical spills. It's best you call us to handle it rather than approaching a substance you're not fully sure of. SERVPRO has the proper equipment and safety gear that highly trained techs use while approaching any hazardous cleanup! The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances. 

What are some of the risks of Biohazards?

 Biological hazards are known to cause skin irritations and allergic reactions, as well as very serious conditions such as tuberculosis or cancer, depending on the hazard. These biohazards put you, your family, friends and coworkers at risk making for a big problem!

No need to worry as the pros over at SERVPRO of St. Augustine is here to make it like it never happened. We do it the right way so that there will be no risk, but you will be left with a clean property! While the oldest city can suffer from biohazards at time, we pride ourselves with helping with the job no matter the size.

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

We are proud to serve our local communities:

  • St. Augustine
  • St Augustine Beach
  • Vilano Beach
  • Hastings
  • Crescent Beach
  • Fort Matanzas
  • Casa Cola

Need Biohazard Cleanup Services?
Call Us Today – (904) 429-4457

SERVPRO® of Northeastern Florida Named Official Cleanup and Restoration Company of the Florida Gators

3/27/2023 (Permalink)

SERVPRO is proud to announce its continued partnership with Florida Gators athletics through the 2023-24 athletic season. The new agreement, which includes the teamwork of multiple SERVPRO franchises across the state, is with Florida Gators Sports Properties, LEARFIELD's dedicated team representing the University Athletic Association (UAA).

A leader in the fire, water and bioremediation industry for more than 50 years, SERVPRO becomes the “Official Cleanup and Restoration Company of the Florida Gators.” In addition to use of official Gators’ marks, the SERVPRO brand will be represented at numerous official university athletic platforms, including radio game broadcasts, social media content and in-venue signage.

 “SERVPRO and Florida Gators both continuously strive to be the best—whether that is on the court, the field of play or in the community,” said Bryce Clark, owner of SERVPRO of Jacksonville South. “SERVPRO’s teammates across Florida are dedicated to serving our customers and look forward to cheering on the Gators.”

“We’re pleased to call SERVPRO a member of our corporate partner family,” said Scott Stricklin, Athletics Director at the University of Florida. “We appreciate their ongoing support of the Gators and our athletics programming, and we welcome them back in this exclusive sponsorship category.”

In complete collaboration with UF, LEARFIELD’s Florida Gators Sports Properties team extends the affinity of the Gators’ brand to businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate sports fan base. 

Signs Your Florida Home Might Have Mold, and 4 Ways to Rule out Leaks as the Culprit

3/24/2023 (Permalink)

A picture of a SERVPRO professional peeling back a wall to expose mold infestation A SERVPRO professional peels back a wall, exposing mold and mildew infestation.

We all know it—the incessant sound of the “drip drip drip” of a leaking pipe. But did you know that this noise could be an indicator of something much more sinister, on top of already being an annoyance to your ears?

That’s because leaking pipes, whether they are big or small, can cause a myriad of problems for the average homeowner. In fact, one of the most common problems that property owners can sustain is water damage. And, broken and leaky pipes rank second in both frequency and severity, according to the yearly total of claims resulting in water damage.

And repeated moisture in your residence, especially in more humid states such as Florida, could be a primary culprit for an infestation of mold. Luckily, there are a few steps to take to quickly identify this issue and preventative measures to maintain a mold-free home.

1.) Location, location, location

As stated before, leaking pipes are the top indicator of a future mold infestation. However, there are a few other locations that provide the perfect dark, damp atmosphere for mold. This includes places that have repeated and undetected leaks, primarily from other cases of water damage. Be sure to also check behind walls, your ceiling, and even flooring for moisture build-up. These instances could also lead to overall product deterioration, and oftentimes, mold and mildew—which make for an almost perfect pairing.

 2.) Timing is key.

Mold can grow on almost any surface in your home that remains wet or in an area with excess moisture within 48 to 72 hours. Often, this happens even after repairs are made. This is why it is imperative to call a SERVPRO expert even if the leak seems innocently small or has created little damage.

 3.) Make emergency repairs.

While this seems like a no-brainer, the truth is when a leak is not repaired properly, water can and will continue to pool. This water is now creating the perfect hang-out for mold and mildew. And, if it is in an area without proper airflow (i.e., a basement, attic, etc.) the mold damage can be extensively worse. This is because mold is notorious for being good at hiding, and can end up in areas that may not be detected for months.

Consider turning your water off. This will make repairing the water pipe leak much easier. Make sure to regularly check the area for at least a few weeks. If the water does show up again, call one of our SERVPRO professionals sooner than later. They will not only be able to quickly identify the underlying cause but take the proper steps to remediate the damage from start-to-finish.

 4.) What’s that smell?

Another good indicator that there might be mold still lingering in your household is the smell. Have you noticed a damp smell or musty odor in your home? This is often another sign of water damage and is usually the strongest around the area where the water damage occurred. 

 If you think that your northeastern Florida home has a leak or signs of water damage, your local SERVPRO professional is here to help. Our highly trained technicians can mitigate and dry out the excess moisture quickly before the structural integrity of your home becomes at risk for secondary damages and mold growth. Acting quickly and avoiding any delays when dealing with water damage and excess moisture not only save your home's structural integrity but lessens the amount of time needed to get your home back to normal, but the timely response can also aid in keeping overall costs down. Call us at 904-429-4457 to schedule a FREE estimate, or for emergency services 24/7/365! 

When a problem or disaster occurs at your St. Augustine property do you know who to call?

3/22/2023 (Permalink)

Who do you call for disasters?

Do you call someone for floods? Do you call someone for extensive cleanings? Do you call anyone for reconstruction? What about mold who do you call? Do you know anyone that could fix a fire damaged home or business like it never happened? 

SERVPRO of Greater St. Augustine / St. Augustine Beach is an excellent choice.

 Why is SERVPRO an excellent choice?

First and foremost, we have years of experience and knowledge in the industry with professional training. 

we recognize the advancements in technology over the past few decades and use it to our advantage by implementing it to better help our customers make it "Like it never even happened." We use the best technology available for both our office and response crews to help make the customer experience the best it can be from all aspects or perspectives. 

There is a science behind drying a structure to preloss condition, and in order to properly do so, professionals rely on specialty equipment. This equipment is utilized to help us find water saturation through a wall, ceiling, or floor. Infrared cameras are used to identify a water location and its source so we can then properly extract it. 

Powerful water extraction equipment is utilized to restore your property or place of business as quickly as possible. We use truck-mounted and portable extraction equipment that perform efficient water removal. Industrial strength air-movers and dehumidifiers are used to remove the remaining moisture from the walls, ceilings, and floors from your home or business. 24/7/365, we are here to help and make it "Like it never even happened."

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

We are also an all-in-one stop shop, meaning when you call us, we will do it all and you won't have to worry about bring others on for specifics on the job. We are a full-service restoration company. Call us today for any job, emergency or estimate you may need! (904)962-6184

SERVPRO® of Greater St. Augustine Named Official Cleanup and Restoration Company of the Florida Gators

3/22/2023 (Permalink)

SERVPRO adds Florida Gators logo SERVPRO of Greater St. Augustine is proud to add the Florida Gator's logo to its already recognizable image.

SERVPRO of Greater St. Augustine is proud to announce its continued partnership with Florida Gators athletics through the 2023-24 athletic season. The new agreement, which includes the teamwork of multiple SERVPRO franchises across the state, is with Florida Gators Sports Properties, LEARFIELD's dedicated team representing the University Athletic Association (UAA).

A leader in the fire, water and bioremediation industry for more than 50 years, SERVPRO becomes the “Official Cleanup and Restoration Company of the Florida Gators.” In addition to use of official Gators’ marks, the SERVPRO brand will be represented at numerous official university athletic platforms, including radio game broadcasts, social media content and in-venue signage.

“SERVPRO and Florida Gators both continuously strive to be the best—whether that is on the court, the field of play or in the community,” said Bryce Clark, owner of SERVPRO of Jacksonville South. “SERVPRO’s teammates across Florida are dedicated to serving our customers and look forward to cheering on the Gators.”

“We’re pleased to call SERVPRO a member of our corporate partner family,” said Scott Stricklin, Athletics Director at the University of Florida. “We appreciate their ongoing support of the Gators and our athletics programming, and we welcome them back in this exclusive sponsorship category.”

 In complete collaboration with UF, LEARFIELD’s Florida Gators Sports Properties team extends the affinity of the Gators’ brand to businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate sports fan base. 

We know St. Augustine has accidents around the clock!

3/20/2023 (Permalink)

Who do you call when you have a flood at midnight on a Saturday? 

Hopefully you don't have to make that call, if you do happen to have to make this call then SERVPRO is on the way. Call now or save the number! (904)429-4457. You can depend on our team to answer the phone 24/7 and arrive on site within the hour! When we arrive, we are not only going to take care of your property, but we are also going to take care of your personal items and depending on the job we can move them from the affected area and preform a wipe down on them or we can perform a pack out into a pod while we make your property like new! In most cases a residential water job takes under four days to complete and have you back and going while a commercial or larger job can be taken care of under seven days! We are here to make it like it never happened and will do our best to communicate and help with insurance processes. We specialize in the area of 24/7 emergency restoration whether it be cleaning or rebuild! SERVPRO of St. Augustine is not only able to respond at any time, but we are also able to setup equipment at any time. Working around the clock keeps that damages that are needed to be taken care of immediately to a minimum, meaning less money out of your pocket.

 SERVPRO of Greater St. Augustine / St. Augustine Beach

Spring break can be quiet the time for commercial businesses here in St.Augustine!

3/15/2023 (Permalink)

Hotels, resorts, schools!

Here in St. Augustine many people travel from all over to visit the old city downtown area and the long shelly beaches. Hotels and resorts are at full occupancy and many employees are running around pretty chaotic. Many accidents and disasters happen around this time of the year with everything being so packed and people are known to get out of hand on spring break and one thing leading to another! All it takes is some ruff housing and a sink is broken, a resort is flooded, or a vacation rental property has a few inches of water in it. Here at SERVPRO of St. Augustine we are able to respond to these incidents around the clock whether it be that or a couple teenagers taking part in some vandalism, we respond 24/7 to ensure your property is back to normal in no time! With school out for a week at a time and empty turning off equipment and thing and then turning them back on can also lead to malfunctions and disasters! Any facility or property could have a disaster of any sort such as a pipe burst, accidental fire, malfunctioning appliances and accidental disasters! 

What should you do when this happens??

Keep calm and call SERVPRO AT (904)-429-4457! We will first provide you with a free estimate or respond to your emergency call then quickly and communicate a plan of action to restore, clean or rebuild your home, business and/or property. We work with many other commercial level companies so that we can provide you with their info in needed but for the most part you will have to look no further then SERVPRO as we are a one stop shop. 

All commercial property's experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of Greater St. Augustine / St. Augustine Beach to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its lifespan. 

SERVPRO of Greater St. Augustine / St. Augustine Beach

Why SERVPRO over anyone else?

3/14/2023 (Permalink)

What does SERVPRO of St. Augustine do exactly?

SERVPRO of Greater St. Augustine/ St. Augustine Beach is a premier restoration company, specializing in water damage restoration, fire damage restoration, and mold mitigation and remediation services. In addition to our restoration services, we also offer expertise in all specialty professional cleanup needs, such as biohazard, duct, crime scene cleanup. SERVPRO has been around since 1967 and is one of the top restoration companies in the United States.   

The Brand You Can Trust!

SERVPRO of Greater St. Augustine/ St. Augustine Beach strives to provide extraordinary care and support in your moment of need. Our business is centered around speed and customer service so that we will be faster to respond to your disaster, faster to arrive on-site, and faster to complete your required cleanup or remediation. Our highly trained technicians will exceed your expectations and keep you informed through every step of the restoration process.

Customer Satisfaction is our #1 Focus!

Our 24-hour team is ready to help you through any emergency, but what sets us apart from the restoration industry is our focus is on customer experience!

Our certified technicians provide a wide variety of services from deep cleaning, water & fire damage restoration, and mold mitigation services. As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs. 904-429-4457!

Have Questions? Call Us Today – (904) 429-4457

How to respond to a fire damage!

3/13/2023 (Permalink)

Step One

After making sure everyone is good, give SERVPRO of Greater St. Augustine a call not only for the team to provide you with knowledge but for the team to ensure you that we will take care of you!

Step Two 

There is no step two, SERVPRO will handle it from here! Our team will do many things for you and the one thing we won't do is leave you hanging! Fire damage can easily be the toughest damage that we see. This is because fire damage can not only burn structure to an ash but also because if the fire department has to use a large amount of water, then we are looking at water damage as well. SERVPRO of Greater St. Augustine / St. Augustine Beach is on call 24/7 and wants to be on site as soon as possible to get everything cleaned up and restored in no time. We also deodorize as soon as possible so that fire odor doesn't stick around, and you can breathe. Our technicians are trained to get your place looking how it looked pre-fire with top-of-the-line equipment and customer service. 

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

Call Us Today – (904) 429-4457

Looking to buy a house soon?

3/10/2023 (Permalink)

The market for housing is currently favoring sellers, but what do you need to know if you are a buyer? What are some things you should be on the lookout for? 

Most people have a home inspection done; however, they do not cover all of the bases that should be in order to know your potential new home does not have any damage. 

When walking through a potential home first check around the outside of the home. Most homes in Florida are a block build with stucco over. Make sure there are no holes or cracks in the stucco that could potentially leak when the sprinklers are on or when it rains. We all know how Florida loves to rain daily during the summer. 

Next you should check inside. The main areas of focus should be around any exits such as doors, windows and sliding doors. Do the same here to make sure there are not any holes or cracks for potential leaks. You should also check for discoloration as this could mean there was a leak at one point in time. 

Finally check the bathrooms. Look in the vanities to make sure there are no ongoing leaks from the pipes underneath that could leave the bottom of the vanity discolored or warped from previous or on-going damage. Finally check the shower. The shower maybe the hardest place to check as often you cannot see the damage underneath that could be going on. Still be vigilant on the shower to make sure you don't see anything that is off, especially when you turn it on. 

If you find anything that looks questionable, give us a call today to set up an appointment and we would be happy to come look at it for you!

(904)-429-4457