24/7 Emergency Service
How to respond to a fire damage!
3/13/2023 (Permalink)
Step One
After making sure everyone is good, give SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village a call not only for the team to provide you with knowledge but for the team to ensure you that we will take care of you!
Step Two
There is no step two, SERVPRO will handle it from here! Our team will do many things for you and the one thing we won't do is leave you hanging! Fire damage can easily be the toughest damage that we see. This is because fire damage can not only burn structure to an ash but also because if the fire department has to use a large amount of water, then we are looking at water damage as well. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is on call 24/7 and wants to be on site as soon as possible to get everything cleaned up and restored in no time. We also deodorize as soon as possible so that fire odor doesn't stick around, and you can breathe. Our technicians are trained to get your place looking how it looked pre-fire with top-of-the-line equipment and customer service.
Step 1: Emergency Contact
The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.
Step 2: Inspection and Fire Damage Assessment
We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.