Fire Damage Restoration Process

After the fire trucks leave your home in the Oldest City, your home likely suffers from fire, smoke, and soot damage. As well as extensive water damage from the firefighting efforts performed by the St. Augustine fire department. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village realizes the importance of restoring your home and your affected belongings. That is why we have a team of highly skilled and IICRC-certified technicians that have the training and expertise needed to restore your home or property to its "preloss" fire condition. We also understand how devastating and stressful a fire can be, our team of caring experts will be by your side throughout the whole process, updating and guiding you through the whole crisis. 

Our emergency crews are ready to respond 24/7/365. If you have recently suffered from a fire and have fire damage in your St. Augustine home, call us at 904-429-4457 and we will come out and do a free estimate to help you determine what the next steps are! 

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (904) 429-4457

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

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