These guys very were responsive to dry out and mitigate the affects of a long standing kitchen water leak. Quickly demolished the affected area removing contaminated kitchen cabinets and dry wall. Removed all mold. Rebuilt the kitchen "Like it never even happened." John, Jesse, Valentin and Norbert were diligent, responsive and professional! They should all get bonuses as they represented the SERVPRO brand very well.

"I recently hired SERVPRO for mold remediation on my personal home. Being that I've never been through the process before personally, I had a lot of questions and concerns. From start to finish I was informed and educated throughout the whole process with Danny and Kenny. Danny and the crew came in and cleaned/remediated the mold sufficiently. That led to a clear final test! I have been so pleased with this company thus far, that I have hired them now for the recon remodeling part. Highly recommended! Thanks Guys!"

I truly cannot rave about this franchise enough. Important to note SERVPRO is a franchise so only base your decision on reviews of a specific location! That said, we had severe mold damage in our rental that we discovered after I began experiencing serious health issues. The mold was all "invisible" (behind walls, under floors etc.), so we needed experts to come help us locate the problem areas and figure out a proper remediation protocol that would not end up worsening the situation (be VERY careful who you trust to remove mold... NEVER use bleach on mold and never just cut it out yourself or you'll cause the toxins to disperse into the air even more). SERVPRO came in and quickly drew up a very specific and detailed plan for us for each problem area. They can either just do the remediation and/or the rebuild as well. They also enlist a third party for testing before and after to ensure all the mold is gone. Their office, Sarah, their head contractor, Norbert, and their project manager, Kenneth, literally went above and beyond every single step of the way. They called every single morning to let us know they were on their way and every afternoon with updates. They worked with us for any modifications or changes during the entire process and answered dozens of questions. They ensured everything was done to our satisfaction and when we had ONE small issue they completely re-did it no questions asked. They helped us every step of the way with insurance and found ways to save us money as well. I truly was sad to not have a reason to talk to their team daily anymore when everything was finished. If you ever need any remediation done, this is the company to go with! Thank you Sarah, Norbert and Kenneth for everything!

This franchise exceeded my expectations, from the initial call to the office speaking with Sarah, to the on-site personnel. Kenneth the production manager, went above and beyond to make sure we had a positive experience. Many thanks 

Many thanks, I will continue to use you guys when needed

Mold mitigation in my car, great customer service overall. Job well done.

"Thank you for your support on behalf of St. Johns County seniors!"

"You all did a wonderful job, and I will use you all again! Very professional and great!"

SERVPRO was a life saver. They were able to get me out of my hotel room and back into my house after mold damage from Hurricane Irma took over. They dealt with the insurance for me and even got additional items approved that the insurance company had missed.

The mold in the garage was causing us a lot of stress. SERVPRO placed equipment and repaired all the damage in just a few short days. The price was extremely reasonable, and the crews always looked professional in their uniforms. We are thankful not to have the mold affecting our health and home!

Thank you for your quick response to the property. We take mold issues very seriously, and we're happy you were able to assist our customer in their time of need. We highly recommend SERVPRO to any realtors in the area, and we appreciate you helping us pass our mold inspection!

SERVPRO of Greater St Augustine took on this job quicker than anyone else; they brought in knowledgeable mold inspector, worked with my insurance adjuster, suggested HVAC improvements, and competed all work with higher than expected quality. All technicians were friendly and respectful - all 10's on the survey!

SERVPRO of Greater St Augustine offered great service, quick scheduling, knowledgeable insight, and completed all work with top quality - all 10's on the survey!

SERVPRO of Greater St Augustine were wonderful. They responded quickly, were able to contain all moldy areas, called in an emergency roof repair and help us tremendously throughout this Mold Remediation process. We would recommend SERVPRO of Greater St Augustine and their services to anyone in Ponte Vedra and St Augustine! Hoping to never use them again, but should the need arise, we would definitely hire them for mold or water remediation!

SERVPRO in St. Augustine are on our vendor list, Starr and guys always do a great job addressing mold damage claims we receive.

I live out of state and when my neighbor, who keeps an eye on my condo, discovered mold damage SERVPRO located in St. Augustine made it easy to hire them and to restore my unit. Leslie was a pleasure to deal with!

SERVPRO of Greater St. Augustine/St. Augustine Beach did a great job educating us regarding the Mold Remediation process. They worked with our insurance company and made the process easy.