Storm-Proofing Your Life: The Ultimate Guide to Hurricane Preparedness

9/1/2023 (Permalink)

Florida, a state known for its sun-soaked beaches and vibrant communities, also faces a formidable adversary - hurricanes. These powerful storms can bring fierce winds, torrential rain, and devastating flooding, disrupting lives, and leaving a trail of destruction in their wake. As we have seen with Hurricane Idalia the impact can range between slight rainfall to flooding and damaging your home. Hurricane season is something we can prepare for, but we must understand it first.

Before we dive into hurricane preparedness and recovery, it's crucial to understand the nature of hurricanes in Florida:

Hurricane Season: Florida's hurricane season typically spans from June 1st to November 30th, with the most active months being August and September.

Categories of Hurricanes: Hurricanes are categorized on a scale from 1 to 5, with Category 5 being the most severe. Florida can experience hurricanes of varying intensity.

Storm Surges: Coastal regions are particularly vulnerable to storm surges, which occur when hurricanes push seawater inland. These surges can lead to extensive flooding.

Hurricane Preparedness:

Stay Informed: Monitor weather updates from trusted sources and follow evacuation orders issued by local authorities. Equip your home with a weather radio for real-time alerts.

Create an Emergency Plan: Develop a family emergency plan, complete with communication strategies and designated meeting places. Ensure that everyone in your household understands what to do in case of a hurricane.

Secure Your Property: Reinforce windows and doors, trim trees, and secure outdoor items that can become projectiles in high winds. Install hurricane shutters or impact-resistant windows for added protection.

Prepare an Emergency Kit: Assemble a disaster supply kit with essentials such as non-perishable food, water, flashlights, batteries, first-aid supplies, and important documents. Plan for at least a three-day supply.

Hurricane Recovery:

Safety First: Once the hurricane has passed, prioritize safety. Beware of downed power lines, floodwaters, and unstable structures. Return to your property only when the authorities have deemed it safe.

Document Damage: Take photographs and videos of the damage for insurance purposes. Thorough documentation will be invaluable when filing insurance claims.

Contact Professionals: Hurricane damage often necessitates specialized restoration services. Reach out to SERVPRO to assess and address the damage safely and effectively.

Mitigate Further Damage: Restoration professionals will work to prevent additional damage, such as water intrusion and mold growth.

Restoration: The restoration process may involve structural repairs, debris removal, water extraction, and mold remediation. SERVPRO's experts will diligently restore your property to its pre-hurricane condition.

Living in Florida means embracing the beauty of the Sunshine State while being prepared for the challenges that hurricanes can bring. By staying informed, preparing ahead of time, and knowing who to call in the event of hurricane-related damage, you can navigate Florida's hurricane season with confidence. SERVPRO is here to support you every step of the way, from preparedness to recovery, ensuring that your home or business can weather any storm that comes its way. Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today for a free estimate at 904-429-4457.

Dealing with Water Damage: Your Home's Road to Recovery

8/23/2023 (Permalink)

Accidents happen, and when it comes to our homes, one of the most unexpected and challenging situations to face is water damage. Whether it's due to a burst pipe, a leaking roof, or a natural disaster, water damage can wreak havoc on your living space and your peace of mind. As the trusted experts in restoration, we at SERVPRO understand the distress that water damage can bring. In this blog, we'll guide you through the steps to take if you find yourself facing water damage in your home.

Assess the Situation:

The first step in addressing water damage is to assess the extent of the damage. Is the water source still active? Is it a small leak or a major flood? Safety should be your top priority, so ensure that you turn off any electricity or gas in the affected area to prevent accidents. Avoid walking through standing water if there's a possibility of electrical current running through it.

Call in the Professionals:

While it might be tempting to try and handle the situation yourself, water damage restoration is a complex process that requires specialized equipment and expertise. Calling a professional restoration company like SERVPRO ensures that the damage is properly assessed and addressed, reducing the risk of further issues down the line.

Document the Damage:

Before any restoration work begins, it's crucial to document the damage for insurance purposes. Take clear photos and videos of the affected areas, including any personal belongings that have been damaged. This evidence will be invaluable when filing an insurance claim.

Water Extraction and Drying:

The next step involves removing the excess water and thoroughly drying the affected areas. Industrial-grade pumps and dehumidifiers are used to extract water and moisture from the environment, preventing the growth of mold and mildew. Quick action in this stage can significantly minimize the extent of damage.

Salvage and Restoration:

Once the area is dry, restoration professionals will assess which items can be salvaged and which ones need to be replaced. Salvageable items will be thoroughly cleaned, disinfected, and restored to their pre-damage condition. For items that are beyond repair, proper disposal protocols will be followed.

 Address Mold and Mildew:

One of the most common aftermaths of water damage is the growth of mold and mildew. Even after the visible water is gone, moisture can linger, creating the perfect environment for these harmful microorganisms to thrive. Professionals will use specialized techniques to identify and address any mold issues to ensure your home's air quality is safe.

 Prevention for the Future:

Once your home is restored, it's essential to take steps to prevent future water damage. Regular maintenance checks on pipes, roofs, and appliances can help identify potential issues before they escalate. Proper insulation and ventilation can also contribute to reducing the risk of moisture-related problems.

Water damage is undoubtedly a challenging situation, but with the right steps and professional help, your home can be restored to its former glory. At SERVPRO, we're dedicated to helping you through every stage of the restoration process, ensuring that your living space becomes a safe and comfortable haven once again. Remember, safety first – always prioritize your well-being when dealing with water damage, and don't hesitate to reach out to the experts for guidance.

Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today for a free estimate at 904-429-4457.

Making Back-to-School Week Brighter: SERVPRO's Contribution to Education

8/18/2023 (Permalink)

Our Marketing manager dropping of donations to the Florida School for the Deaf and Blind.

The beginning of a new school year is a time of excitement, anticipation, and preparation. Students return to classrooms, teachers gear up for a fresh semester, and the halls of the school are once again filled with the bustling energy of learning. As part of our commitment to the community, SERVPRO had the privilege of participating in this year's back-to-school week, bringing not only supplies but also a sense of support and unity to the educational environment.

For SERVPRO, community engagement is not just a responsibility; it's a cherished opportunity to connect with the people who make our neighborhoods vibrant and dynamic. Back-to-school week presented the perfect occasion to rekindle our relationship with the local school and contribute in a meaningful way.

As the back-to-school season approached, our team eagerly collaborated to create a plan that would both benefit the school and align with SERVPRO's core values. We recognized that while the school year is a time of excitement, it can also bring financial challenges for some families. With this in mind, we decided to provide donations that would alleviate some of the burden for both students and educators.

Being part of the back-to-school week and contributing to the school's efforts was a rewarding experience for the entire SERVPRO team. We witnessed firsthand the impact that a united community can have on education and the well-being of its members. As we reflect on this experience, we're reminded that even small gestures can have a profound effect on the lives of others.

As the school year progresses, we plan to continue our engagement with the school community. Our commitment to support education and foster a strong sense of togetherness remains unwavering. After all, the success of a community depends on the collaborative efforts of its members.

SERVPRO Storm Response Team: Rising Above The Storm

8/9/2023 (Permalink)

When a storm strikes, it can leave behind a trail of destruction that tests the resilience of homeowners. Whether it's a powerful hurricane, a relentless tornado, or a torrential downpour causing flooding, the aftermath can be overwhelming. Amidst the chaos, SERVPRO comes armed with a specialized Storm Response Team that stands ready to face the elements and aid communities in their time of need.

When disaster strikes, time is of the essence. That's where SERVPRO's Storm Response Team shines brightly. With our rapid mobilization and 24/7 availability, we ensure that homeowners don't have to face the aftermath alone. Our highly trained technicians and cutting-edge equipment are always on standby, ready to deploy to affected areas at a moment's notice.

A Comprehensive Approach to Restoration:

Storm damage can be multifaceted, ranging from structural issues to water damage and everything in between. The SERVPRO Storm Response Team takes a comprehensive approach to restoration, leaving no stone unturned in our efforts to bring homes back to their pre-storm condition. We conduct meticulous assessments, identify hidden damages, and devise a detailed plan to mitigate and repair all aspects of storm-related destruction.

Expertise in Water Extraction and Drying:

One of the most common issues after a storm is water damage. Flooding can wreak havoc on interiors, leading to soaked carpets, warped wood, and mold growth. SERVPRO's Storm Response Team has expertise in water extraction and drying techniques. We swiftly remove excess water, implement advanced drying methods, and apply antimicrobial treatments to prevent mold growth, safeguarding both the structure and the health of homeowners.

Mold Remediation and Prevention:

Prolonged exposure to moisture can create the perfect breeding ground for mold. Understanding the health hazards associated with mold infestations, SERVPRO's specialists take mold remediation seriously. Our team is equipped to safely and effectively remove mold, restoring indoor air quality, and preventing further contamination.

Rebuilding and Restoration:

Storms can cause severe structural damage, leaving homes in shambles. The SERVPRO Storm Response Team doesn't stop at mitigation; we go the extra mile to rebuild and restore properties. From repairing roofs and walls to replacing flooring and damaged belongings, our skilled craftsmen work diligently to return homes to their former glory.

Empathy and Support in Difficult Times:

In the aftermath of a storm, homeowners often face emotional distress, unsure of where to turn for help. SERVPRO's Storm Response Team not only brings technical expertise but also offers compassionate support. We understand the challenges homeowners face and provide reassurance and guidance throughout the restoration journey, ensuring they never feel alone in the process.

Community Commitment:

SERVPRO is deeply committed to the communities it serves. The Storm Response Team's dedication to their mission goes beyond business; it's a commitment to helping families rebuild their lives and communities thrive after the storm.

When the unexpected occurs, let SERVPRO come to the rescue and help you reclaim your home, one step at a time. Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today for a free estimate at 904-436-9015.

How High Heat Waves Effect Your Floridian Homes

7/13/2023 (Permalink)

High temps can have severe effects on your home or business property. Here are parts of your property that can be affected, according to experts.

Each summer, millions of residents, and tourists alike, flock to the Floridian outdoors to get their fix of warm days and sunny beaches. Most are unaware of just how hot it can get in Florida. In fact, experts are now saying that the globe had the hottest June on record, and is on track for the hottest July, with the first few weeks recorded as being the warmest on record.

Surrounded by the Atlantic Ocean and the Gulf of Mexico, the state of Florida is always influenced by tropical moisture, especially in the summer. This is why we Floridians must not only keep in mind the actual climate temperatures, but also the overall heat index created by extreme humidity.

Excessive heat can be a danger to you, your pets, and your property. But what, exactly, can happen to your property in the event of extreme heat? Here are areas of your home or business likely to be impacted by high temperatures.

It can have severe effects on your home or business property. Here are parts of your property that can be affected, according to experts.

Pipes

It goes without saying that water usage increases during heat waves. With more usage, comes more of a likelihood of them leaking or bursting.

Floors

Extreme heat has the capacity to warp and expand floorboards. And, unfortunately, hardwood flooring is the most susceptible to high temperatures.

Attic and Roofs

As the highest part of the home or property, the attic generally lacks sufficient airflow. And, with the excessive moisture heat brings, it can even cause your roof and/or shingles to deteriorate. That’s because roofs can expand and warp in high heat, causing shingles to crack. And, with a crack in your roof comes the high possibility of leaks into your property.

Foundation

Even the “below deck” is not safe from extreme temperatures. That’s because when the ground heats up, it causes soil to shrink and evaporate moisture. This excess can cause soil to separate from the footing of your structure, which in the end leads to damage to your foundation.

Paint

Lastly, excessive heat can cause paint to flake and peel. Believe it or not, cracks or openings left by paint can serve as doorways to moisture aka mold.

Protecting your Property Against Heat

Luckily, there are a few ways that you can protect your property against these elements, starting with sealing off the places for heat to enter—your doors and windows. By weather stripping or caulking, you can seal off the unwanted heat from entering your property.

As mentioned earlier your attic can be a prime target for heat-related intrusions. Make sure to insulate your attic and consider adding an attic door cover. Heat from the attic throughout the rest of your property can be reduced by installing a door cover in the hatch or stairway that provides access to the attic.

From an electrical standpoint, consider installing a multi-stage air conditioner. These devices actually adjust their cooling output and can even do so at lower speeds. All while reducing overall air conditioning costs. You could also install a programmable thermostat. These can be lower used when cooling isn’t needed (like at night or early mornings) when you aren’t actually present in your home or on your property.

Where Can You Go For Up-To-Date Info?

In the meantime, make sure to stay up to date with the current Florida temperatures—especially the overall heat index. See below for the top three sites to visit to stay in the know this “hotter than Hades” summer season.

• Current Temperature Map of Florida
• Current Heat Index Map of Florida
• Current Watches & Warnings for Florida

SERVPRO is Ready 24/7

Excessive heat isn’t just a health hazard; it can also wreak havoc on your home or business. If you experience damage to your home or business because of heat-related issues, we are here to help!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village we are highly trained professionals that will help you recover from devastating fire & water damage if you do suffer a structure fire, but we believe that prevention is better than a cure. However, we know that accidents happen. That is why our team is ready to respond to your emergency 24/7/365.

Firework Safety for Floridians: Local Laws, Prevention, and How SERVPRO can Help Hinder Hazards this Holiday Season

7/3/2023 (Permalink)

July 4 accounts for double reported fires compared to any other day, with nearly half of these incidents caused by fireworks.

In about 24 hours, Floridians will celebrate our nation’s birthday with a time-honored tradition— fireworks. And while these are fun to look at, according to officials, they come at a catastrophic price.

In fact, it is estimated that July 4 accounts for twice the number of reported fires compared to any other day, with nearly half of these incidents directly attributed to fireworks. And, specifically, officials from Florida Fire Rescue division are urging residents to leave the fireworks displays to the professionals. However, if you do decide to partake in the festivities, there are some steps that should be taken to avoid catastrophic events.

Here are ways to keep you, your family, home, and/or commercial property safe from the hazards of using consumer fireworks, according to officials.

Know Your Local Laws

Remember as a kid lighting tiny sticks on fire and then spinning them in circles until sparks almost landed on your wrist? Well those are still all you can have, according to Florida Fireworks Laws. And, a lot of local municipalities have their own approved list of sparklers you are allowed to purchase.

These are not just limited to humans. Volusia County's beaches, for example, strictly prohibit consumer-grade fireworks. That’s because they not only leave a mess but can frighten nesting sea turtles and cause birds to abandon their nests.  

Instead, check out your community calendar for commercial firework viewings. You won’t be disappointed, as Florida ranks as one of the top spots for commercial firework shows in the nation, many of them in Orlando.

Prepare Before the Celebration

Along with studying up on laws and regulations, another key practice is to always prepare your own surroundings for potential incidents.

If your local officials allow for personal use, make sure you are purchasing your fireworks from a professional provider. Never try to create your own fireworks or purchase them from an illegal source.

Prior to setting off, whether on your own property or at an outside location, always clear any dry vegetation and debris from the area. Even if you have already followed the appropriate steps so far, it is imperative to always keep a water source, whether it is a full-bucket and/or fire-extinguisher, close at hand.

Remember, keeping you and your loved ones safe is not limited to children, family, and close friends. Your furry friends have ears that are much more sensitive than ours. Make sure your pets are indoors before you begin, to reduce the risk they will run loose or get injured.

Use Caution During the Celebration

Be sure when picking your viewing spot that it is at a safe distance from where the fireworks are being ignited.

If you are the one who is providing the show, use safety eyewear, glasses or goggles, to protect your eyes while igniting fireworks. Never carry fireworks in your pocket or shoot them off in metal or glass containers.

Back to sparklers again, children should never be allowed to play with or light anything other than these. Even then, sparklers should only be used under close adult supervision. While often considered a “safe” firework for the young, the tip of a sparkler burns at 1,200 degrees or higher, which can cause third degree burns.

If you happen to get one of those dreaded duds that does not ignite (or does so, pathetically), release the urge to immediately pick it up and relight it. Instead let it sit for a minimum of 20 minutes and then carefully place it in a bucket of water.

Clean-Up after the Celebration

After the show, it is tempting to call it a night and clean up in the morning. It is important instead to wait for the fireworks to cool off and then safely place them in a bucket of water. This will prevent any faulty fireworks from reigniting and creating catastrophic fire damage.

Also, be sure to pick up all matches, lighters, and any unused fireworks. These should always be out of sight and reach of children before, during and after your celebration.

Of course, if you do not want to deal with the hassle of cleaning up or the stress of closely monitoring your children, you can always get in the patriotic spirit other ways. Use glow sticks as a safe alternative to sparklers. Or pick up some noise makers or patriotic silly string from your local party supply store. Better yet, throw a birthday party, cake, and all, for the USA.

Better yet, leave the celebratory fireworks to the trained professionals.

Call us Today

At SERVPRO of Greater St Augustine / St Augustine Beach, we are highly trained professionals that will help you recover from devastating fire & water damage if you do suffer a structure fire, but we believe that prevention is better than a cure. However, we know that accidents happen. That is why our team is ready to respond to your emergency 24/7/365!

SERVPRO of Greater St Augustine / St Augustine Beach specializes in water and fire damage clean-up and restoration services for both residential and commercial customers. For more information or to schedule a free estimate, call our office at (904)429-4457!

Rebuilding After Fire: How SERVPRO Can Restore Your Home

6/23/2023 (Permalink)

SERVPRO employees cleaning the ceiling with equipment.

When disaster strikes in the form of a fire, it can leave behind a trail of destruction that feels overwhelming. The aftermath of a fire can be devastating, both emotionally and physically. However, amidst the chaos and despair, there is hope.

Assessing the Extent of Fire Damage:

The first step in the restoration process is to assess the extent of the fire damage. This involves a thorough inspection of your property by skilled SERVPRO technicians. They meticulously examine each affected area, evaluating the structural integrity, the extent of smoke and soot damage, and identifying any water damage caused by firefighting efforts. By conducting a comprehensive assessment, SERVPRO ensures that no damage goes unnoticed, allowing them to create an effective restoration plan tailored to your specific needs.

Mitigating Fire and Smoke Damage:

One of the most challenging aspects of fire damage restoration is dealing with the residue left behind by smoke and soot. These microscopic particles can penetrate deep into the crevices of your home, leaving behind an unpleasant odor and causing further damage if not properly addressed. SERVPRO employs advanced techniques and specialized equipment to remove soot and smoke residue, effectively eliminating unpleasant odors and preventing secondary damage.

Water Damage Restoration:

In the process of extinguishing a fire, water can often cause significant damage to your property. Excess moisture can lead to mold growth, further compromising the integrity of your home and endangering your health. SERVPRO understands the importance of swift action in water damage restoration. Our trained professionals utilize state-of-the-art drying equipment, dehumidifiers, and air movers to extract water and thoroughly dry the affected areas. By addressing water damage promptly, SERVPRO minimizes the risk of mold growth and ensures a thorough and efficient restoration process.

Restoration and Reconstruction:

After the initial cleanup, SERVPRO’s team of experts focuses on restoring your home to its pre-fire condition. Whether it's repairing structural damage, replacing damaged materials, or repainting walls, their skilled technicians have the knowledge and expertise to handle the restoration process from start to finish. SERVPRO understands the emotional toll a fire can take on homeowners, and our compassionate approach ensures that your vision for your home is brought to life with precision and care.

Experiencing a fire can be one of the most challenging moments in a homeowner's life. However, with the help of SERVPRO, you can find solace and reassurance in the midst of chaos. From assessing the extent of fire damage to mitigating smoke and water damage, and finally restoring your home to its former glory, SERVPRO’s dedicated team is committed to guiding you through the entire process. With our expertise, you can take the first step towards rebuilding and creating a new beginning in your cherished space.

Dealing with Water Damage? Let SERVPRO Come to the Rescue!

6/13/2023 (Permalink)

Water damage can strike when we least expect it, turning our homes and lives upside down in an instant. Whether it's due to a burst pipe, a severe storm, or a malfunctioning appliance, the aftermath of water damage can be overwhelming.

Understanding the Devastating Impact:

Water damage is not just a simple inconvenience; it can wreak havoc on your property and pose serious health risks if not addressed promptly. From soaked carpets and warped flooring to weakened structures and potential mold growth, the aftermath of water damage can be a nightmare to deal with. It's crucial to take immediate action to mitigate the damage and prevent further complications.

Why Choose SERVPRO:

When disaster strikes, having a reliable and experienced team on your side is essential. That's where SERVPRO steps in. With our extensive knowledge, state-of-the-art equipment, and unwavering commitment to excellence, SERVPRO is a trusted leader in the restoration industry. We understand the urgency of water damage situations and are available 24/7 to respond swiftly to your call.

The SERVPRO Approach:

What sets SERVPRO apart is our systematic and comprehensive approach to water damage restoration. Our skilled technicians assess the situation, develop a tailored plan, and execute it with precision. From water extraction and drying to cleaning and disinfecting, SERVPRO leaves no stone unturned. We employ advanced techniques and cutting-edge equipment to ensure efficient and thorough restoration, all while keeping your safety and well-being a top priority.

The Benefits of Choosing SERVPRO:

Choosing SERVPRO means gaining access to a host of benefits that will make the restoration process smoother and less stressful. Here are a few advantages of relying on our expertise:

1. Rapid Response: SERVPRO understands the urgency of water damage, and our quick response time can make all the difference in minimizing the extent of the damage.
2. Expert Guidance: Our knowledgeable professionals guide you through the restoration process, answering your questions, and keeping you informed at every step.
3. Advanced Technology: SERVPRO utilizes industry-leading equipment to detect hidden moisture, facilitate efficient drying, and restore your property to pre-damage conditions as quickly as possible.
4. Comprehensive Solutions: From water removal and dehumidification to mold remediation and odor control, SERVPRO offers a wide range of services to address all aspects of water damage restoration.

Water damage can be a daunting and distressing experience, but with SERVPRO by your side, you can rest assured that your home is in capable hands. Our expertise, dedication, and commitment to exceptional service make us the go-to professionals for any water damage restoration needs. When the unexpected occurs, let SERVPRO come to the rescue and help you reclaim your home, one step at a time. Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today for a free estimate at 904-429-4457. We are here to help and return your property back to “Like it never even happened.”

Welcome to Pet Preparedness Month!

6/7/2023 (Permalink)

A few of the animals that can be positively affected by pet preparedness.

As pet owners, we understand the importance of keeping our furry friends safe and protected, especially during unexpected emergencies or disasters. Whether it's a natural calamity like a hurricane or a personal crisis such as a medical emergency, being prepared can make all the difference for our beloved pets. That's why dedicating a whole month to pet preparedness is crucial, as it reminds us to take proactive steps to ensure the well-being of our four-legged family members.

Review and Update:

During Pet Preparedness Month, it's a great time to review and update your pet's emergency plan. Start by ensuring your pet's identification is up to date, including tags with your current contact information and a microchip registration. In case your pet gets lost during a chaotic situation, these measures greatly increase the chances of your pet being identified and returned to you if they are lost. Additionally, gather your pet's essential documents, such as vaccination records, medical history, and proof of ownership, and keep them in a waterproof and easily accessible place.

Emergency Kit:

Preparing an emergency kit for your pet is another vital aspect of pet preparedness. This kit should include at least a week's supply of food and water, medications, a pet first-aid kit, and any necessary medical supplies. Don't forget to pack familiar items like toys, blankets, and comfort objects to help reduce stress during a crisis. It's also wise to have an extra leash, collar, and sturdy carrier or crate readily available. Remember, during an emergency, your pet may need to be transported quickly and safely, so having these items on hand is crucial.

Accommodations:

Pet preparedness goes beyond the physical necessities; it also involves planning for temporary accommodations. Research pet-friendly hotels, shelters, or boarding facilities in your area that would welcome your furry friend in case you need to evacuate. Contact these places in advance to understand their policies, requirements, and availability. Additionally, reach out to friends or family members who may be able to offer a safe place for your pet if the need arises. Establishing these connections and options ahead of time can bring you peace of mind during stressful situations.

While we hope to never face an emergency or disaster, being prepared is the best way to safeguard our pets. Pet Preparedness Month serves as a reminder to prioritize their safety and well-being. By taking the time to update identification, create an emergency kit, and plan for temporary accommodations, we can ensure that our furry companions will have the best chance of staying protected and cared for, no matter the circumstances. In the case of an emergency while you are protecting your animals, family, and yourself, let SERVPRO help protect your home. Call us at 904-429-4457 to schedule a FREE estimate, or for emergency services 24/7/365!

Staying Ahead of the Storm: Hurricane Season Preparedness

5/31/2023 (Permalink)

As the spring storms come to an end, residents of Florida begin to brace themselves for the hurricane season. As hurricane season is approaching, it is crucial to be proactive and prepared. Hurricanes can cause significant damage to homes, properties, and communities, but with the right plan in place, you can help minimize the risks and protect what matters most. With the following tips and insights on hurricane season preparedness, you can help yourself and your loved ones stay safe and prepared during these challenging times.

Staying Informed:

Knowledge is power when it comes to hurricanes. Stay updated with the latest weather reports and forecasts from trusted sources. Keep an eye out on the local news channels, weather apps, and official websites that provide real-time information on storm development. Sign up for emergency alerts and notifications in your area to receive timely updates about potential incoming threats and evacuation notices.

Create an Emergency Kit:

Prepare a well-stocked emergency kit that includes essential supplies that can last you and your family at least three days in case of emergency.

Include Items such as:

• Non-perishable foods
• Water
• First Aid Kit
• Batteries
• Flashlights
• Battery Powered Radio
• Essential Medications
• Personal Hygiene Products

Aim for supplies that can sustain your household for at least 72 hours. Regularly check and replenish your emergency kit throughout hurricane season.

Develop an Emergency Plan:

Creating a comprehensive plan for an emergency is essential for hurricane preparedness. Identify evacuation routes and establish a communication plan with your family members. Designate a meeting point and ensure everyone knows how to reach it. Additionally, compile important documents, such as insurance polices and identification, and keep them in a waterproof and easily accessible container.

Safeguard Your Property:

Protecting your property is crucial in mitigating potential damages caused by hurricanes. Trim trees and shrubs near your home, secure loose branches and objects that can become projectiles in high winds. Reinforce your windows with storm shutters or plywood, and ensure your roof is in good condition. Clear gutters and downspouts to prevent water buildup and potential flooding.

Hurricane preparedness is a crucial aspect of safeguarding your family, property, and peace of mind. By developing an emergency plan, stocking up on essential supplies, safeguarding your property and staying informed, you may be able to significantly reduce the impact of a hurricane. Remember SERVPRO is here to help you during the recovery process if your property sustains damage. Stay safe, be prepared, and weather the storm with confidence.

Our storm disaster recovery team makes it so we can help all of those in need that have water damage and other storm damage losses. Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today for a free estimate at (904)-429-4457!

Preventing and Handling Mold During Florida Summers: Embracing Sunshine Safely

5/22/2023 (Permalink)

Summertime in Florida brings with it sunshine, warm weather, and the chance to enjoy activities outdoors. However, summertime also brings high levels of humidity that can create a breeding ground for mold. Mold is a common problem faced by residents in the sunshine state and can be a cause of health problems and damage to homes. We will explore the challenges of dealing with mold in Florida over the summer and provide some helpful tips to keep it at bay.

Florida’s tropical climate and proximity to water is a big factor in its high humidity levels, especially during the summer months. While mold spores are present in the air year-round, the combination of humidity and warmth creates the perfect condition for mold growth. Whether it’s a small spot in the bathroom or a hidden infestation behind the wall, mold can quickly become a continuous issue if not addressed quickly. To prevent mold its important to understand which areas of your home that are most vulnerable to moisture creeping in, such as:

• Bathrooms
• Kitchens
• Basements
• Windows

Taking Proactive Measures

A key step in mold prevention is proper ventilation and airflow. Ensure that your home has sufficient airflow by use of fans, opening windows and running air conditioners or dehumidifiers. By improving air flow, you can reduce moisture accumulating in your home which will prevent mold growth. Being vigilant in identifying and rectifying any suspected water leaks or dampness is another way to discourage mold growth. Regularly inspecting your plumbing, roof, and windows for potential sources of moisture and repairing them immediately to keep your home dry and well-ventilated is essential to minimize mold growth.

Mold Already in Your Home?

When it comes to combating existing mold in your home it is important to take precautions to protect yourself. can take less than 72 hours for mold to spread throughout your house. If you discover a mold problem or suspect that it may be affecting your health, it is advisable to seek professional help. SERVPRO has the expertise, experience, and advanced equipment to effectively remove mold and restore a safe living environment. Remember, early detection and swift action are key to preventing mold from spreading and causing more damage. Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today for a free estimate at 904-429-4457. We are here to help and return your property back to “Like it never even happened.”

What to do after a storm?

5/3/2023 (Permalink)

Returning to our normal routine after storm damage can be absolutely so tiring and without a doubt stressful. Storms are a naturally occurring phenomenon that we should never take for granted no matter how strong the storm signal. Storms come with heavy rain causing a flood that can destroy our establishments and homes. Strong wind, lightning, and heavy rain are common when a storm is coming or is in the area.

Here are a few safety tips on what to do after the storm.

1. After the storm, assess your property and the structural damage it has after the storm and take numerous photos if possible.

2. Secure your home for further damage, cover the broken windows but don’t try to fix it yourself until an authorized person has checked and secured the home.

3. Stay away from the open wire and hanging electric wires. Be careful turning on your generators.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village Gives Back to the Local Community

5/3/2023 (Permalink)

On April 29, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee participated in the city of New Smyrna Beach’s Community Outreach Giveaway.

On Saturday, April 29, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village participated in the city of New Smyrna Beach’s Community Outreach Giveaway at Pettis Park for those who are still displaced from last year’s catastrophic hurricanes Ian and Nicole.

The event which began at noon and lasted until around 4 p.m., was in the city’s historic west side. Sponsored by the City of New Smyrna Beach, as well as numerous local religious affiliates and commercial businesses, the event gave away free food, clothing, and door prizes, as well as providing plenty of activities for all ages.  

Volunteers from SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village contributed to the event by raffling off four major door prizes, one specifically for the overall event, and the other three as part of their hurricane preparedness/continuing education initiative. These prizes included a solar-powered radio with an additional phone charger, and two emergency preparation backpacks (one for an adult, the other for a child) filled to the brim with items necessary for the health and safety of individuals during catastrophic storms.

These items were also carefully selected in conjunction with the city to provide continuing education for community members in anticipation of the upcoming hurricane season. Other continuing education materials provided to the public included SERVPRO’s Home Emergency Kits, which contain individually filled booklets stored together in a waterproof, plastic zipped folder to be stored in an easily accessible spot in case of emergencies. Volunteers also gave away plenty of other SERVPRO pens, notebooks, and other swag to community members who visited their tent.

The overall participation in the event was part of SERVPRO’s continuing education efforts. By playing a role in the community by providing the tools necessary to get through catastrophic events, SERVPRO is there every step of the way, helping people take back control of their lives.

Is your Greater St. Augustine Business Hurricane Ready?

4/28/2023 (Permalink)

In less than a few months, Floridians will kick off the official hurricane season, which, according to the National Weather Service, starts June 1 ends on November 30.

According to a report released by AccuWeather, those in the Sunshine State who are still recovering from punishing hurricanes, such as Ian and Nicole, say the state will once again be at a higher risk than other parts of the country. And, as many of us have seen, hurricanes are not particular about what type of properties it effects. Many commercial property owners and building managers fall victim to catastrophic damage. 

As a building owner or manager in a coastal state, especially small businesses, losing your storefront and merchandise can cost more than just money. It can cost your very own livelihood. Sometimes, this damage is unavoidable. But oftentimes, it is a matter of careful planning and preparedness before the storms that can be a matter of your overall business’s survival. Here are a few key steps to take to remain vigilant about hurricane preparedness.

Plan

This might seem cut and dry, but it is crucial for those who operate along the coastline to know their risk. And this doesn’t exclude those who are further inland. Ask your local emergency management office about the history of hurricanes in and around your facility. Contact your local SERVPRO franchise to schedule a full-walk through, including an emergency readiness plan created by our field experts, specifically tailored to your commercial business. Consider investing in flood insurance if you have not already. This will greatly speed your recovery if a hurricane does cause flooding. To learn more about flood insurance, contact your insurance company, or visit floodsmart.gov.

Clean

Prepare your site by having a local roofer or facilities crew member remain diligent about keeping your roof free and clear of debris. This also includes trimming any overhanging tree branches, as well as removing any loose objects. Get a pre-storm inspection from your local SERVPRO professional. Our full-service mitigation services also include maintenance performance such as sealing, clearing out drains, and more. Verify electrical wires are adequately anchored to the roof, and check that hatches and doors on HVAC units, electrical boxes, and other fixtures are closed and locked.

Coordinate

Along with your local SERVPRO franchise, make sure to have a good list of preferred vendors that operate inside and outside your business. These third parties, which are also listed in every specific ERP created by your SERVPRO professional, are vital, especially during state-wide emergencies.

Do you have the contact information for your power company handy? What about your internet provider? This includes, along with the phone number, a direct link to the company website, which often will post regular updates to outages. Having your insurance agent or broker’s contact is critical. Make sure to touch base to ensure you are fully ready and covered by storm protection. Have the local number for your emergency responders and local law enforcement. Be aware of your location within the municipality to ensure you get the most accurate and quickest response.

Protect

Property damage not only leaves you exposed to the elements, but also makes your business vulnerable to other forms of serious loss.

Make sure to back up all of your data. Ask yourself: is my data backed up off-site? How often? How are my proprietary company secrets protected? Check with your insurance provider about your coverage prior to any storm. Do you have a phone chain for contacting employees regarding closings? Have you correctly identified essential workers? Does everyone know where to go in an emergency, whether to evacuate or shelter in place? 

Consider implementing a contingency operations plan for after the hurricane strikes. Practice your plan with employees and stakeholders every few months. This will also help you to anticipate any changing variables and challenges.

Collect

Along with a hurricane preparedness kit, commercial businesses should also set aside a reserve ready in case the storm makes landfall. This should not only be enough to cover not just the initial cost of supplies, but also any extra materials needed for the days after the storm. And, just setting aside extra disaster response supplies that are more inclined to run out, such as batteries and non-perishables, give you a leg-up when it comes to competing businesses that might not have done the same.

Even if your property is only predicted to succumb to the high wind elements of a tropical storm doesn’t mean that you should skimp on stashing extra supplies. Always have a storage supply of material to protect the exterior of your building. This includes any materials recommended for boarding up the doors and windows of your business. Whether you are on a floodplain or not, make sure you have enough sandbags to keep the heavy rain outside of your property. Stash a few tarps and long, strong nails in case the strong wind tears a hole through your roof. Even a tiny leak, especially in a catastrophic storm, can have a devastating impact.

Better yet? Call your SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village franchise today to schedule a walk-through from one of our own field experts who can identify even the smallest of issues that could have a major structural impact when mixed with the elements of a catastrophic storm.

Contact

Our storm disaster recovery team make it so we can help all of those in need that had water damage and other storm damage losses. Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today for a free estimate at (904)-615-9609! Our calls are never outsourced so you will always speak to someone on our team! We are here to help and can return your property back to like it never even happened. 

What matters to you, matters to SERVPRO!

4/6/2023 (Permalink)

Choose a company that cares!

Our team at SERVPRO has seen it all from people losing their home for weeks or months due to fires and floods. We are here to make it like it never happened! With every job being different we handle every job with great care and focus. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village cares about your property and belongings within because we know it is your lifestyle, your business and your home. Our means a lot to us and we intend to care for all of our customers as if it was our home or business. 

The Brand You Can Trust!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village strives to provide extraordinary care and support in your moment of need. Our business is centered around speed and customer service so that we will be faster to respond to your disaster, faster to arrive on-site, and faster to complete your required cleanup or remediation. Our highly trained technicians will exceed your expectations and keep you informed through every step of the restoration process.

• IICRC Certified

Customer Satisfaction is our #1 Focus!

Our 24-hour team is ready to help you through any emergency, but what sets us apart from the restoration industry is our focus is on customer experience!

• 80+ Google Reviews

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the St. Augustine, FL community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

• St. Augustine, FL
• St Augustine Beach, FL
• Vilano Beach, FL
• Hastings, FL
• Crescent Beach, FL
• Fort Matanzas, FL
• Casa Cola, FL

Give us a call today at (904)429-4457

Who can clean this toxic mess?

3/28/2023 (Permalink)

Who do you call when a biohazard arises? 

Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village for all your restoration needs. No job is too big or too small! 904-429-4457!

Why?

Biohazards can keep business or home living at a standstill so allow SERVPRO to clean, restore and sanitize the area like it never happened! We know some of the Biohazards can cause health related issues and even structural damage which is why we want to get there and get it cleaned up in an effective manner. Crime scenes and disasters is where we tend to see many biohazards and know they can cause trauma and want to get it taken care of immediately for you and your family and or fellow workers. We do work with local officers and will also come clean those disaster hazard chemical spills. It's best you call us to handle it rather than approaching a substance you're not fully sure of. SERVPRO has the proper equipment and safety gear that highly trained techs use while approaching any hazardous cleanup! The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances. 

What are some of the risks of Biohazards?

 Biological hazards are known to cause skin irritations and allergic reactions, as well as very serious conditions such as tuberculosis or cancer, depending on the hazard. These biohazards put you, your family, friends and coworkers at risk making for a big problem!

No need to worry as the pros over at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to make it like it never happened. We do it the right way so that there will be no risk, but you will be left with a clean property! While the oldest city can suffer from biohazards at time, we pride ourselves with helping with the job no matter the size.

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

We are proud to serve our local communities:

• St. Augustine
• St Augustine Beach
• Vilano Beach
• Hastings
• Crescent Beach
• Fort Matanzas
• Casa Cola

Need Biohazard Cleanup Services?
Call Us Today – (904) 429-4457

SERVPRO® of Northeastern Florida Named Official Cleanup and Restoration Company of the Florida Gators

3/27/2023 (Permalink)

SERVPRO is proud to announce its continued partnership with Florida Gators athletics through the 2023-24 athletic season. The new agreement, which includes the teamwork of multiple SERVPRO franchises across the state, is with Florida Gators Sports Properties, LEARFIELD's dedicated team representing the University Athletic Association (UAA).

A leader in the fire, water and bioremediation industry for more than 50 years, SERVPRO becomes the “Official Cleanup and Restoration Company of the Florida Gators.” In addition to use of official Gators’ marks, the SERVPRO brand will be represented at numerous official university athletic platforms, including radio game broadcasts, social media content and in-venue signage.

 “SERVPRO and Florida Gators both continuously strive to be the best—whether that is on the court, the field of play or in the community,” said Bryce Clark, owner of SERVPRO of Jacksonville South. “SERVPRO’s teammates across Florida are dedicated to serving our customers and look forward to cheering on the Gators.”

“We’re pleased to call SERVPRO a member of our corporate partner family,” said Scott Stricklin, Athletics Director at the University of Florida. “We appreciate their ongoing support of the Gators and our athletics programming, and we welcome them back in this exclusive sponsorship category.”

In complete collaboration with UF, LEARFIELD’s Florida Gators Sports Properties team extends the affinity of the Gators’ brand to businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate sports fan base. 

Signs Your Florida Home Might Have Mold, and 4 Ways to Rule out Leaks as the Culprit

3/24/2023 (Permalink)

A SERVPRO professional peels back a wall, exposing mold and mildew infestation.

We all know it—the incessant sound of the “drip drip drip” of a leaking pipe. But did you know that this noise could be an indicator of something much more sinister, on top of already being an annoyance to your ears?

That’s because leaking pipes, whether they are big or small, can cause a myriad of problems for the average homeowner. In fact, one of the most common problems that property owners can sustain is water damage. And, broken and leaky pipes rank second in both frequency and severity, according to the yearly total of claims resulting in water damage.

And repeated moisture in your residence, especially in more humid states such as Florida, could be a primary culprit for an infestation of mold. Luckily, there are a few steps to take to quickly identify this issue and preventative measures to maintain a mold-free home.

1.) Location, location, location

As stated before, leaking pipes are the top indicator of a future mold infestation. However, there are a few other locations that provide the perfect dark, damp atmosphere for mold. This includes places that have repeated and undetected leaks, primarily from other cases of water damage. Be sure to also check behind walls, your ceiling, and even flooring for moisture build-up. These instances could also lead to overall product deterioration, and oftentimes, mold and mildew—which make for an almost perfect pairing.

 2.) Timing is key.

Mold can grow on almost any surface in your home that remains wet or in an area with excess moisture within 48 to 72 hours. Often, this happens even after repairs are made. This is why it is imperative to call a SERVPRO expert even if the leak seems innocently small or has created little damage.

 3.) Make emergency repairs.

While this seems like a no-brainer, the truth is when a leak is not repaired properly, water can and will continue to pool. This water is now creating the perfect hang-out for mold and mildew. And, if it is in an area without proper airflow (i.e., a basement, attic, etc.) the mold damage can be extensively worse. This is because mold is notorious for being good at hiding, and can end up in areas that may not be detected for months.

Consider turning your water off. This will make repairing the water pipe leak much easier. Make sure to regularly check the area for at least a few weeks. If the water does show up again, call one of our SERVPRO professionals sooner than later. They will not only be able to quickly identify the underlying cause but take the proper steps to remediate the damage from start-to-finish.

 4.) What’s that smell?

Another good indicator that there might be mold still lingering in your household is the smell. Have you noticed a damp smell or musty odor in your home? This is often another sign of water damage and is usually the strongest around the area where the water damage occurred. 

 If you think that your northeastern Florida home has a leak or signs of water damage, your local SERVPRO professional is here to help. Our highly trained technicians can mitigate and dry out the excess moisture quickly before the structural integrity of your home becomes at risk for secondary damages and mold growth. Acting quickly and avoiding any delays when dealing with water damage and excess moisture not only save your home's structural integrity but lessens the amount of time needed to get your home back to normal, but the timely response can also aid in keeping overall costs down. Call us at 904-429-4457 to schedule a FREE estimate, or for emergency services 24/7/365! 

When a problem or disaster occurs at your St. Augustine property do you know who to call?

3/22/2023 (Permalink)

Who do you call for disasters?

Do you call someone for floods? Do you call someone for extensive cleanings? Do you call anyone for reconstruction? What about mold who do you call? Do you know anyone that could fix a fire damaged home or business like it never happened? 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is an excellent choice.

 Why is SERVPRO an excellent choice?

First and foremost, we have years of experience and knowledge in the industry with professional training. 

we recognize the advancements in technology over the past few decades and use it to our advantage by implementing it to better help our customers make it "Like it never even happened." We use the best technology available for both our office and response crews to help make the customer experience the best it can be from all aspects or perspectives. 

There is a science behind drying a structure to preloss condition, and in order to properly do so, professionals rely on specialty equipment. This equipment is utilized to help us find water saturation through a wall, ceiling, or floor. Infrared cameras are used to identify a water location and its source so we can then properly extract it. 

Powerful water extraction equipment is utilized to restore your property or place of business as quickly as possible. We use truck-mounted and portable extraction equipment that perform efficient water removal. Industrial strength air-movers and dehumidifiers are used to remove the remaining moisture from the walls, ceilings, and floors from your home or business. 24/7/365, we are here to help and make it "Like it never even happened."

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace.
• Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

• Air scrubbers
• Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

We are also an all-in-one stop shop, meaning when you call us, we will do it all and you won't have to worry about bring others on for specifics on the job. We are a full-service restoration company. Call us today for any job, emergency or estimate you may need! (904)962-6184

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village Named Official Cleanup and Restoration Company of the Florida Gators

3/22/2023 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf is proud to add the Florida Gator's logo to its already recognizable image.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is proud to announce its continued partnership with Florida Gators athletics through the 2023-24 athletic season. The new agreement, which includes the teamwork of multiple SERVPRO franchises across the state, is with Florida Gators Sports Properties, LEARFIELD's dedicated team representing the University Athletic Association (UAA).

A leader in the fire, water and bioremediation industry for more than 50 years, SERVPRO becomes the “Official Cleanup and Restoration Company of the Florida Gators.” In addition to use of official Gators’ marks, the SERVPRO brand will be represented at numerous official university athletic platforms, including radio game broadcasts, social media content and in-venue signage.

“SERVPRO and Florida Gators both continuously strive to be the best—whether that is on the court, the field of play or in the community,” said Bryce Clark, owner of SERVPRO of Jacksonville South. “SERVPRO’s teammates across Florida are dedicated to serving our customers and look forward to cheering on the Gators.”

“We’re pleased to call SERVPRO a member of our corporate partner family,” said Scott Stricklin, Athletics Director at the University of Florida. “We appreciate their ongoing support of the Gators and our athletics programming, and we welcome them back in this exclusive sponsorship category.”

 In complete collaboration with UF, LEARFIELD’s Florida Gators Sports Properties team extends the affinity of the Gators’ brand to businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate sports fan base. 

We know St. Augustine has accidents around the clock!

3/20/2023 (Permalink)

Who do you call when you have a flood at midnight on a Saturday? 

Hopefully you don't have to make that call, if you do happen to have to make this call then SERVPRO is on the way. Call now or save the number! (904)429-4457. You can depend on our team to answer the phone 24/7 and arrive on site within the hour! When we arrive, we are not only going to take care of your property, but we are also going to take care of your personal items and depending on the job we can move them from the affected area and preform a wipe down on them or we can perform a pack out into a pod while we make your property like new! In most cases a residential water job takes under four days to complete and have you back and going while a commercial or larger job can be taken care of under seven days! We are here to make it like it never happened and will do our best to communicate and help with insurance processes. We specialize in the area of 24/7 emergency restoration whether it be cleaning or rebuild! SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is not only able to respond at any time, but we are also able to setup equipment at any time. Working around the clock keeps that damages that are needed to be taken care of immediately to a minimum, meaning less money out of your pocket.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Spring break can be quiet the time for commercial businesses here in St.Augustine!

3/15/2023 (Permalink)

Hotels, resorts, schools!

Here in St. Augustine many people travel from all over to visit the old city downtown area and the long shelly beaches. Hotels and resorts are at full occupancy and many employees are running around pretty chaotic. Many accidents and disasters happen around this time of the year with everything being so packed and people are known to get out of hand on spring break and one thing leading to another! All it takes is some ruff housing and a sink is broken, a resort is flooded, or a vacation rental property has a few inches of water in it. Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village we are able to respond to these incidents around the clock whether it be that or a couple teenagers taking part in some vandalism, we respond 24/7 to ensure your property is back to normal in no time! With school out for a week at a time and empty turning off equipment and thing and then turning them back on can also lead to malfunctions and disasters! Any facility or property could have a disaster of any sort such as a pipe burst, accidental fire, malfunctioning appliances and accidental disasters! 

What should you do when this happens??

Keep calm and call SERVPRO AT (904)-429-4457! We will first provide you with a free estimate or respond to your emergency call then quickly and communicate a plan of action to restore, clean or rebuild your home, business and/or property. We work with many other commercial level companies so that we can provide you with their info in needed but for the most part you will have to look no further then SERVPRO as we are a one stop shop. 

All commercial property's experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its lifespan. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Why SERVPRO over anyone else?

3/14/2023 (Permalink)

What does SERVPRO of St. Augustine do exactly?

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is a premier restoration company, specializing in water damage restoration, fire damage restoration, and mold mitigation and remediation services. In addition to our restoration services, we also offer expertise in all specialty professional cleanup needs, such as biohazard, duct, crime scene cleanup. SERVPRO has been around since 1967 and is one of the top restoration companies in the United States.   

The Brand You Can Trust!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village strives to provide extraordinary care and support in your moment of need. Our business is centered around speed and customer service so that we will be faster to respond to your disaster, faster to arrive on-site, and faster to complete your required cleanup or remediation. Our highly trained technicians will exceed your expectations and keep you informed through every step of the restoration process.

• IICRC Certified

Customer Satisfaction is our #1 Focus!

Our 24-hour team is ready to help you through any emergency, but what sets us apart from the restoration industry is our focus is on customer experience!

• 80+ Google Reviews

Our certified technicians provide a wide variety of services from deep cleaning, water & fire damage restoration, and mold mitigation services. As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs. 904-429-4457!

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (904) 429-4457

How to respond to a fire damage!

3/13/2023 (Permalink)

Step One

After making sure everyone is good, give SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village a call not only for the team to provide you with knowledge but for the team to ensure you that we will take care of you!

Step Two 

There is no step two, SERVPRO will handle it from here! Our team will do many things for you and the one thing we won't do is leave you hanging! Fire damage can easily be the toughest damage that we see. This is because fire damage can not only burn structure to an ash but also because if the fire department has to use a large amount of water, then we are looking at water damage as well. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is on call 24/7 and wants to be on site as soon as possible to get everything cleaned up and restored in no time. We also deodorize as soon as possible so that fire odor doesn't stick around, and you can breathe. Our technicians are trained to get your place looking how it looked pre-fire with top-of-the-line equipment and customer service. 

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

Call Us Today – (904) 429-4457

Looking to buy a house soon?

3/10/2023 (Permalink)

The market for housing is currently favoring sellers, but what do you need to know if you are a buyer? What are some things you should be on the lookout for? 

Most people have a home inspection done; however, they do not cover all of the bases that should be in order to know your potential new home does not have any damage. 

When walking through a potential home first check around the outside of the home. Most homes in Florida are a block build with stucco over. Make sure there are no holes or cracks in the stucco that could potentially leak when the sprinklers are on or when it rains. We all know how Florida loves to rain daily during the summer. 

Next you should check inside. The main areas of focus should be around any exits such as doors, windows and sliding doors. Do the same here to make sure there are not any holes or cracks for potential leaks. You should also check for discoloration as this could mean there was a leak at one point in time. 

Finally check the bathrooms. Look in the vanities to make sure there are no ongoing leaks from the pipes underneath that could leave the bottom of the vanity discolored or warped from previous or on-going damage. Finally check the shower. The shower maybe the hardest place to check as often you cannot see the damage underneath that could be going on. Still be vigilant on the shower to make sure you don't see anything that is off, especially when you turn it on. 

If you find anything that looks questionable, give us a call today to set up an appointment and we would be happy to come look at it for you!

(904)-429-4457

How do fires affect our everyday life in St. Augustine?

3/9/2023 (Permalink)

Here we have a technician cleaning contaminated particles and debris caused by fire damage!

How do fires affect our everyday life in St. Augustine?

Here in the oldest city, we are lucky enough to have a community that cares for and about one another! Our fire department is the best and responds swiftly so that damages are kept to a minimum and that injuries are prevented. Here in the oldest city fires affect us by putting us out of work, school, homes and many more aspects involved in our everyday lifestyles amongst this great town many call home and many more call vacation. Fires here in town can cause for a great deal of traffic, odor, air quality, weakened structure and even water damage upon arrival of the fire department having to use water to extinguish it. 

Fire safety tips

Even one death due to a house fire is too many. Review these fire safety tips and install the proper fire prevention measures in your house. If you’d like more information, the National Safety Council has additional details on how to keep your home safe. 

• If you use space heaters or any other portable heaters, be sure to keep these heaters at least 3 feet away from any flammable objects, such as blankets or curtains.
• Space heaters should also be kept on tile or ceramic flooring — away from combustible surfaces such as carpet or a rug.
• Consider purchasing a space heater that automatically shuts off in the event it’s tipped over. 
• Be sure to extinguish the embers in a fireplace or the flame of a candle when you leave the room.
• Install a fire alarm in every room and every floor of your home. Install a carbon monoxide detector on every floor of your home. Test all devices yearly and replace batteries as needed. 
• If the unthinkable happens and you do find yourself in a house fire, remember: 
• “Stop, drop, and roll” if your clothing is on fire.
• Crawl low to the floor and keep your airways covered. 
• Touch door handles to test if they’re hot before opening the door.
• To open and use a fire extinguisher, use the following acronym: PASS
• Pull the pin
• Aim low at the base of the fire
• Squeeze the handle slowly
• Sweep the nozzle side to side

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to work for and with you to make any fire damage like it never happened! Our team is here 24/7, 365 for any size disaster or problem! We can provide you with tips and ways to prepare and in most cases an ERP (Emergency Ready Profile), but we can't tell you when and where a fire damage might happen! We can tell you that we will have your back and get you back to normal in no time!

   CALL SERVPRO TODAY AT (904) 429-4457

Why is water damage more prone to happen in the old city of St. Augustine?

3/7/2023 (Permalink)

How does water damage happen?

Water damage describes various possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, mold growth, bacteria growth, rusting of steel, swelling of composite woods, de-laminating of materials such as plywood, short-circuiting of electrical devices, etc.

Water damage can quickly turn from a small issue into a huge problem. The longer it is left to sit, the more damage it can do, leading eventually to mold. The reason that you need to act quickly when it comes to water damage is because every hour that passes, the water damage is getting significantly worse. The most common source of water entering a home is through a damaged roof or malfunctioning gutters. Because of this, your attic is at the highest risk for water damage to occur.

There are a whole lot of issues that cause water damage, some sudden and some over time. Here is a list.

• Flooding of any kind.
• Inclement weather, especially if you have small cracks in the roof or if severe winds blow out a window or a related fixture.
• Leaks of any kind. These are especially dangerous as the leaks often occur behind the walls, leading to copious damage before it is noticed. Common leak sources include rusty and corroded pipes, high water pressure, extreme temperatures, broken water connectors, and more.
• Sewage back up coming from your pipes and pouring out through your water fixtures.
• Clogged gutters clog up the drains over time, leading to water damage.
• Faulty or malfunctioning appliances like washing machines, dishwasher, and air conditioners.

How Bad Is Water Damage?

There’s no easy way around this. Water damage is bad and leads to all kinds of related consequences. First of all, there’s the water damage itself, which damages building materials, appliances, fixtures, and furniture as it sits and pools, with electronics being especially susceptible to damage. Also, mold thrives with water damage, and is a particular concern when the moisture hides behind walls and in other difficult-to-reach areas. Even scarier? Depending on where the water came from, water damage leads to health concerns, as sitting water often features all manner of germs and bacteria. 

St. Augustine has many water damages being that it is the oldest city, so some homes, properties and buildings have old pipes or old structure that is weaker than average. With structure being old it has also been weathered as we quite frequently get large storms with massive amounts of rainfall as well as coastal flooding. Although St. Augustine is more likely to have a water damage the SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to make them like they never happened. Our Franchise offers 24/7 emergency services within water damages and it's something our team specializes in and has years of experience! Call our team today if you have any questions, would like a free estimate or want to become our partner! (904)-429-4457

What, how and who handles Biohazards in the oldest city?

3/1/2023 (Permalink)

What exactly is a biohazard?

The term “biohazard” is defined as one of “those infectious agents presenting a risk or potential risk to the well-being of man, either directly through his infection or indirectly through disruption of his environment.” 

What are some biohazard examples?

• Human blood and blood products. This includes items that have been affected by blood and other body fluids or tissues that contain visible blood.
• Animal waste. Animal carcasses and body parts, or any bedding material used by animals that are known to be infected with pathogenic organisms.
• Human body fluids. Semen, cerebrospinal fluid, pleural fluid, vaginal secretions, pericardial fluid, amniotic fluid, and saliva
• Microbiological wastes. Common in laboratory settings, examples of microbiological wastes include specimen cultures, disposable culture dishes, discarded viruses, and devices used to transfer or mix cultures.
• Pathological waste. Unfixed human tissue (excluding skin), waste biopsy materials, and anatomical parts from medical procedures or autopsies.
• Sharps waste. Needles, glass slides and cover slips, scalpels, and IV tubing that has the needle attached.

If you find yourself face to face with a potential biohazardous situation that is too big or too dangerous for you to handle on your own, call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

SERVPRO is a professional bioremediation company with multiple years of experience in crime and trauma scene cleanup. Our technicians have handled blood cleanup and special sanitization for thousands of crime scenes and contaminated buildings as well as squad cars for the St. Augustine police department. 

Call now for Biohazard cleanup: (904)-429-4457

What tools and equipment are needed to fix water damages here in St.Augustine?

2/16/2023 (Permalink)

Water damage can be stressful, and a headache allow SERVPRO to take the weigh off your shoulders!

What is water damage?

Water damage describes various possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, mold growth, bacteria growth, rusting of steel, swelling of composite woods, de-laminating of materials such as plywood, short-circuiting of electrical devices, etc.

What tools and equipment are used for water damage?

Air movers and wet/dry vacs to dry the floor thoroughly. And to clean the air effectively, our dehumidifiers and HEPA air scrubbers fit the bill. Air movers help to ventilate the affected area, circulate air so that the moisture can be extracted by dehumidifiers and dry damp materials such as drywall and floors. Restoration dehumidifiers are an important piece of restoration drying equipment. Humid environments are ripe for the development of mold and bacteria, so drying them quickly and effectively is important. HEPA air scrubbers remove contaminants from the air. This is an especially important piece of fire damage restoration equipment, as lingering soot particles can lead to health problems in a structure’s inhabitants after a fire. Commercial air scrubbers are also important in mold remediation when filtering mold spores from the contaminated environment. HEPA filtration ensures that even the smallest soot or mold particles are removed from the air. 

Guess what else can ensure you and your property here in St. Augustine will be taken care of! That's right SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village will handle any size water damage job and will respond on a 24/7 basis to ensure that your property is back to normal like it never happened in no time!

Call Us Today – (904) 429-4457

No job to big, SERVPRO is here for all your commercial needs!

2/3/2023 (Permalink)

Commercial Restorations

There's never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has the training and expertise to respond promptly with highly trained technicians to get your property back to business.

We can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 2100 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We are part of a national network of over 2100 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Mold can spread quickly through a property if left untreated. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition.

We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. 

We are proud to serve our local communities:

• St. Augustine, FL
• St Augustine Beach, FL
• Vilano Beach, FL
• Hastings, FL
• Crescent Beach, FL
• Fort Matanzas, FL
• Casa Cola, FL

Call SERVPRO today for all your Commercial needs! (904)429-4457

Fire safety, in the historic old town!

1/27/2023 (Permalink)

Fires are one of the worst damages you can have happen to your home or property which is why we respond 24/7.

What are some main fire causes?

Cooking Accidents and Mishaps

Kitchens may be the heart of the home, but they’re also the number one place fires occur in a house, making up nearly half of all reported home fires. About two-thirds of these fires start when food or cooking materials ignite. Perhaps unsurprisingly, the majority of these fires tend to occur on major holidays like Thanksgiving, Christmas, and the eve of Thanksgiving

If you experience an out-of-control cooking fire in your kitchen:

• Help anyone inside safely vacate the house. Once you’re sure everyone’s out, close the door behind you and call 9-1-1.
• You can try extinguishing a small grease fire by sliding a pot lid over the pan or pot and turning off the burner. Leave the cover on until the pan is thoroughly cooled, or the fire could reignite.
• If the fire occurs in the oven, keep the oven door closed and turn off the heat.
• Never throw water on a kitchen fire! It only splatters the fire around, spreading it on counters and walls.
• Use a fire extinguisher to put out an oil fire.

To keep your Central Florida home’s kitchen safe from fire:

• Stay alert and don’t use the cooktop or oven if you’re tired or have been drinking alcohol.  
• Don’t leave the kitchen unattended, and be sure to set a timer to remind you something’s cooking, even if you’re in the room.
• Use common sense; you should keep dish towels, potholders, oven mitts, plastic bags or wrapping, and food packaging away from any appliance that produces heat or flames. Curtains too can spread flames to the wall and ceiling near the stove quickly, so ensure they are kept away from the stovetop.

As most cooking-related fires happen during frying, make sure everyone knows how to cook with oil safely:

• If the oil in a pot or pan starts to smell, or if wisps of smoke appear, the oil is too hot. Immediately turn the burner off and place the pan or pot on a cool burner or trivet.
• Heat oil slowly to the temperature needed for frying and sauteing.
• To avoid oil splashing out of the pot or pan, add ingredients slowly so oil on the stovetop doesn’t ignite.
• Always turn off the cooktop when you’re through.

Fortunately, you can avoid the majority of cooking fires simply by practicing caution in the kitchen and being as careful as possible. Experts recommend keeping a kitchen fire extinguisher close at hand, too. 

Heating Fires

Following close behind cooking fires are heating-related blazes. About 50,000 such fires occur each year, and they result in 500 deaths, 1,300 injuries, and more than a billion dollars in direct property damage.

The #1 culprit for home heating fire deaths is portable space heaters. However, heating fires don’t necessarily occur because of faulty equipment, but because homeowners don’t clean the heating equipment, including chimneys. They also tend to leave heating equipment too near to combustible items like upholstered furniture, clothing, mattresses, and bedding. It probably won’t surprise you to hear that almost half of home heating fires occur in the colder months of December, January, and February.

To protect your family and Central Florida home from heating equipment-related fires:

• They might be convenient, but it’s essential to keep portable space heaters in designated areas where they can’t be easily knocked over. Make sure they’re not too close to walls or furniture, where they pose a real hazard.
• Keep anything flammable at a minimum of three feet away from any type of heating equipment, including fireplaces, wood stoves, furnaces, and portable heaters.
• Schedule regular, yearly inspections of chimneys and heating equipment with a qualified professional.

These simple safety tips and precautions will help you prevent most heating fires!

Electrical Wiring and Electronics

Number three on our list of top causes of house fires in Central Florida is faulty electrical equipment and wiring. These fire-related hazards account for around ten percent of reported annual home fires. Electrical fires cause in excess of 1,100 injuries, nearly 500 deaths, and are responsible for about $1.4 billion in direct property damage each year. Wiring and electric-powered equipment account for the majority of electrical fires. Plugs and cords, especially extension cords, are behind approximately one percent, or 3,5000, of home fires.

Electrical wiring fires are mainly seen in older homes with outdated or faulty wiring. Here’s what to look for in your Central Florida home.

• A buildup of dust and debris which can affect your home’s electrical system performance.
• Bare wires near insulation.

A quick and easy way to check for accumulated dust in your electrical system is to remove an outlet cover or light switch cover and check for dust in the wall and around the wiring. If there’s significant dust buildup, have a professional inspect your entire system. They can clean the system out and protect your home against electrical fires.

Electronic equipment can also spark a fire, particularly when you overload outlets with extension or power cords. To prevent an electronics-related fire in your home, make sure each piece of major equipment is adequately ventilated and has a dedicated plug. If an appliance like a toaster or microwave sparks or smokes when you plug it in or turn it on, take it as a sign the appliance is not safe to use.

If you want to keep your home as safe as possible from an electrical fire, experts recommend you have all electrical work done by a qualified electrician, including electrical inspections.

Smoking-Related Fires

Cigarettes, cigars and pipes cause thousands of house fires each year that result in more than $400 million in direct property damage. Starting from something as simple as a lit cigarette or lighter, smoking-related fires are responsible for about five percent of reported house fires and 21 percent of home fire deaths.

Smoking puts your health, family, and home at risk. Careless smoking inside the home has the potential to cause serious injury and death, especially if a person is lying down and falls asleep before extinguishing whatever they’re smoking.

Quitting smoking is the surest way to avoid smoking-related fires. Otherwise, avoid a smoking-related house fire by smoking outdoors and never smoking while lying in bed or reclining on the couch or a chair. 

Candle-Related Fires

They might smell great and look beautiful, but candles cause about 8,200 house fires per year in the U.S. that result in nearly a hundred deaths, seven hundred injuries, and $3 million in direct property damage. Christmas is the #1 day for candle-related fires, with other home religious celebrations following closely behind.

About one in three fires caused by candles start in the bedroom, with falling asleep and leaving them unattended the top two contributing factors. Sixty percent occur when the candle’s too near some kind of combustible material.

If you want to enjoy candles safely, remember to:

• Never leave them lit without someone being in the room.
• Blow them out before you go to sleep.
• Keep them at least 12 inches away from anything that can burn and spark a fire.

Another option is to use solar or battery-powered flameless candles, many of which now look and smell like the real thing! 

Other top causes of house fires in Central Florida include:

• Children playing with fire.
• Christmas trees and decorations
• Barbecue grills
• Flammable liquids
• Intentionally lit fires
• Power tools

If this makes it sound like there are fire hazards all over the home, you’re right! But by being aware of their potential risk, you’re more likely to prevent a fire from occurring. You can also protect your family and property and stop a fire in its tracks with working smoke detectors and fire extinguishers.

Fire Damage Restoration and Remediation

A house fire can be devastating and is always a scary experience for those who live there. Of course, we hope your home is never subjected to a fire, but if it is, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to provide fire damage restoration services that include removal of items damaged by soot, grease, tobacco, electrical, or other fires. We also handle smoke damage and widespread water that occurs when a fire’s extinguished by the fire department.

 SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village most trusted restoration company and promise to make the fire damage removal process as stress-free as possible. We know that fast, quality service makes our customers feel more reassured about the fire damage restoration process while limiting further damage that ends up requiring costly repairs and renovations. Our innovative techniques and professional equipment are just what you need to ensure the least amount of disruption to your home and life.

 We’re ready to give you the support and solutions needed to keep your St. Augustine homes and family safe from the disastrous effects fire damage can cause. We also offer help dealing with your home insurance company as we work daily with insurances.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village now at (904)429-4457

What, when, where, who? Restoration, 24/7, anywhere, SERVPRO!

1/19/2023 (Permalink)

Sometimes our team is aware of the disaster before the call as we are very involved in the community with local first responders!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Restoration to our team means "like it never happened". Our job is to get your property and/or facility the way it was before if not, then better! We pride ourselves in the ability to restore rather than replace not only does this save you money, but it leaves you with what you had originally. 

No one plans for an emergency, but when disaster strikes, it’s good to know who you should call to get help with disaster recovery as quickly as possible. As our team knows that problems occur outside of the normal work hours of 9-5, we know that many of these problems are time sensitive which is why we are available 24/7/365! Holiday, weekend, vacation or busy workday we are at your service with a real person answering your call at all times and no automated line or call center! At different times in life, we may find ourselves in emergency situations that call for quick reactions. In cases where a home or business structure in St. Augustine is being compromised by unhealthy and/or unsafe conditions, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is the-fast-response you need to get relief. 

Our team is very communicative, professionally trained with years of experience! With no job to big and no job to small SERVPRO has the manpower and the proper equipment to tackle any task on hand! In the event of an unexpected disaster such as flooding, fire, or storm damage situations, remember, we’re here to help.  We want to make the clean-up process as easy as possible for you and reduce the amount of stress you may be feeling. The SERVPRO Professional Cleaning Products, LLC., team works diligently to help Franchisees succeed with top-notch cleaning products so we can clean and restore your home or business to make it "Like it never even happened." SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is both a community-oriented and globally oriented company. We love to give back to our community year-round. We do this through a myriad of community efforts, such as Food Pantries, partaking in local events, golf tournaments and more.  

If you would like to talk or have any questions about why SERVPRO is a good fit for your situation call us today at (904)429-4457

No job too big, no job to small! Got a disaster in the old city?

1/18/2023 (Permalink)

SERVPRO has your property covered Commercial or not and the manpower to service an entire city!

Can SERVPRO handle this job?

Well, the real question is, What can't SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village handle?

The short answer is there isn't much our team of highly experienced and professionally trained technicians can't handle! The worst thing that has happened to your property is another day on the job for our team. Our services are very broad on what we offer as we work on just about any restoration, reconstruction and cleaning. 

If your commercial property has been shut down or affected by a disaster or problem, then our team is here to assist you like it never happened! Whether it's a Biohazardous job that is a cleanup of only a couple feet or an entire facility affected by a flood, fire or even mold, SERVPRO has a solution for that!

Why SERVPRO?

Commercial jobs can be tough for small businesses or expensive for them to outsource several crews but not SERVPRO. Our jobs are done effectively and efficiently with our team being all in one cleaning, restoration and reconstruction. And we know you may need an estimate, which we do for free. Commercial jobs differentiate from residential because commercial jobs may be needed to be done overnight which is part of the reason, we operate on a 24/7/365 basis. SERVPRO also knows that commercial work may have specific guidelines, rules, material and instructions that are needed to be followed. As our friend and customer, we want to treat anyone to a free (ERP) emergency ready profile which is a digital or printable document with instructions, who to call and the shutoffs around the facility in any case of an emergency you or your team may be able to use this to minimize damages. The ERP is highly recommended in the field of commercial facilities. Our expertise and knowledge on the problem allows us to terminate the problem as if it never happened.

Call us today at (904)429-3353

Water damage comes in many forms to the Great city of St. Augustine!

1/12/2023 (Permalink)

Water damage can put a home out of living condition and a place of work out of working condition. Sitting water damage can also increase damages.

Be aware of dangers that put your property at risk!

• Water Damage
• Fire Damage
• Mold Damage
• Catastrophic storm Damage
• Biohazardous Damage

Damages to your property are important because it's where you live or where you work in most cases! In most cases we see water damage being a main damage in the oldest city of St. Augustine!

Why is water damage the most common loss that we see?

Well, moisture is no stranger to the state of Florida. Being a pretty rainy and stormy city, the oldest city has many older buildings that tend to have leaks. Many areas in St. Augustine lay low and close to the water level so an extensive amount of rainfall can very easily cause flooding creating multiple water damages. Here we are consistently getting weather on the extreme level! From the hottest days to the coldest days water problems surround our homes and work facilities whether it be from frozen pipes cracking or bursting or water systems overheating and malfunctioning. Many water damages come out of nowhere and are unexpected. For instance, at any given moment, you could have an appliance malfunction flood an entire area inside your home. Being that St. Augustine is the Oldest city in the United States many buildings are old and are prone to more damage from storms creating once again water damage.

While this is the last thing we think of when we wake up it can very well happen to anyone at any time. Water damages can affect not only your property but your personal items as well. Here at SERVPRO we try our best to restore your personal items along with your property in a timely manner almost "like it never happened". Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village we live by that quote so you can live a life disaster free. Our team of highly trained professionals operate on a 24/7/365 schedule, so you never have to worry about us being open. 

How do you know if you have water damage?

Most the time it'll be pretty obvious that you have water damage! But sometimes it can be questionable whether or not it's something that you want to get checked out or not. Some signs you might want to look for are wet or damp areas, discolored areas, lifted or uneven tile and soft structure that once was not soft! But if your still unsure you could always call our team @ (904)429-4457 to schedule a free estimate! 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village Helps Fire Damaged Church Get Ready For Christmas Day Service!

12/27/2022 (Permalink)

Fire's don't stop for the holidays, so neither do we. Our crews are available 24/7/365!

Right before the holiday weekend, we received a call from a local St. Augustine Church that had suffered a fire as a result of their air handler, affecting the second floor of the building, as well as the sanctuary that they were to be hosting Christmas Service in just a few days. 

We knew we would be under a time crunch, but we were determined to have them ready to welcome guests on Christmas Day. As soon as the scene was released by the St. Johns County Fire department, our crews sprang into action to first address any water damage from putting out the fire, and then assess the damages. 

Our team was able to work through the days and late into the nights leading up to their annual Christmas Day Service. From wiping down all surfaces, ceilings, and walls and cleaning over 700+ chairs, our team still had a lot of work ahead of them to make it "Like it never even happened. " But we were able to work with the church to ensure that they could successfully host Christmas Day service and their nightly Christmas Light Display show on their grounds. 

If your property suffers from a fire and you aren't sure what to do next, let the experts at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village help walk you through and navigate through this stressful time. Our crews are ready to respond to emergency fire or water damage losses 24/7/365, call our office today at 904-429-4457!

Wishing You a Safe & Warm Holiday Weekend!

12/21/2022 (Permalink)

Santa Clause is coming to town and so is a cold front across Florida's Historic Coast! This cold front is set to come through this weekend bringing several nights of cold weather this Christmas weekend, with temperatures expected to dip into the low 20s. 

With dangerously cold temperatures and wind chills this weekend, stay inside if possible and bring pets indoors- if you do need to go outside, cover all exposed skin. While you and your family are staying indoors enjoying some hot chocolate and holiday films, make sure that you are using all heaters and fireplaces safely and correctly. 

The peak season for house fires runs now through February as people are more likely to use heaters and other appliances to stay warm, the probability of a house fire then increases as heating and electrical issues are the leading cause of fires. 

As temperatures fall it's important to remember that if you have a portable space heater, make sure that the area around it is empty and clean- you don't want anything that is flammable close to the heat source. Also, be sure to monitor your electrical breakers as people tend to overload their extension cords and devices this time of year. And as always, check your smoke detectors prior and keep a fire safety plan nearby should disaster strike. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is your one-stop local shop for all your property restoration needs. We do it all from water damage, mold mitigation, and fire damage restoration, to the reconstruction services needed to make it "Like it never even happened." Our emergency crews are ready to respond and help you through any property damage loss this loss 24/7! Call our office at 904-429-4457. 

Old town St. Augustine has many festivities in the month of December!!

12/8/2022 (Permalink)

Here is our beautiful Center piece of Nights of Lights!

Events in the oldest city for December!

From our towns famous Nights of lights and joyful holiday parades St. Augustine offers an abundant number of activities and things to get into! 

A few things you might want to check out:

1.  Nights of Lights Trolley Tour

2.  Nights of Lights Pirate Ship Tour

3.  Nights of Lights Tour by Electric Cart

4. Treasure Hunt Cruise with Onboard Show

5. Swimming with the Dolphins Entry Ticket

6. The Black Raven Rum Runners Pirate Show (21+)

7. Marineland Dolphin Encounter

8.  Ghosts and Gravestones Old Town Trolley Tour

9. 1.5-Hour Ghost Walking Tour

Whether you a local or just passing through our city has much to offer. Without the moving parts of our community, we could not make everything come together. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has been honored to serve such a great town in services of cleanup, restoration and reconstruction. Our team is available to all 24/7/365 for any job, any size that may present itself. Our team is full of highly trained, experienced in the field individuals. We offer free estimates and services that make it like it never happen because we know accidents happen and we know disasters come from out of nowhere. 

Nights of Lights has been listed among the top ten holiday light displays in the world by National Geographic. During this festival of lights, downtown St. Augustine glows with holiday magic, featuring millions of tiny white lights that create a magical atmosphere in the Nation’s Oldest City, and it's free of charge to attend! Simply a must see!

The 2022-2023 Nights of Lights will take place every evening from November 19, 2022 to January 31 , 2023.

The holidays are finally here! This time of the year is so special because of spending quality time with your friends and family shopping, baking, and decorating: With all the things you’re doing this time of year, taking extra time out for safety can seem like a tall order. But there are several basic precautions like checking your cords and watering your tree every day that can mean the difference between a happy holiday and a dangerous disaster. About 25% of Christmas tree fires are the result of electrical problems or heat sources like electric lights, fireplaces, radiators, and candles that are too close to the tree. Additionally, about half of holiday decoration fires occur because decorations are placed too close to a heat source. If we all keep check on our friends and family, we should all be safe and sound for the holidays as you are in the hands of SERVPRO in the case of any arising emergency 

904-429-4457 Call Today!

www.SERVPROGreaterStAugustineStAugstineBeach.com

Storms and holidays surround November in Historic old town St.Augustine!

11/21/2022 (Permalink)

Between 2015-2019, U.S. fire departments responded to an average of 7,400 home fires that were started by candles.

Storms tearing up the city!

Our hometown St. Augustine has survived many storms in the past and will continue to make it through any storm together as a community. Coming to an end is our storm season just in time for those cold fronts that can often time create flooding and wind driven damage to many properties. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is always available 24/7/365 to assist you with any storm damage, no matter the size. Any time you or someone in the community calls you're going to get one of our local operators rather than an automated line. SERVPRO offers to the community many ways to prep for these storms, one of our bigger tactics are ERP's (Emergency Ready Profile) which we offer to anyone for free! These ERP's will keep damages to a minimum, allow for a more efficient response times and keep employees in the loop of who to contact and steps to take in particular situations!

Old town holidays!

St. Augustine offers various events and holiday decorations to anyone and everyone. Sometimes holidays can get hectic with cooking, cleaning, decorating and holiday parties. SERVPRO offers extensive and routine cleanings that could benefit many in a time crunch or even just anyone who needs a good cleaning before or after a holiday! Many home fires are caused from the kitchen being unattended which can very easily happen on and around holidays as well as home decorations also becoming a main fire hazard. These are just incidents that often times happen to many who obviously don't expect it to happen! We know that accidents happen and after first responders finish on site, SERVPRO should be the next call to restore any property after fire damage. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition. We wish the community happy holidays and safe travels to all.

Should you or anyone in the community need the assistance of SERVPRO contact us @ (904)429-4457.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Odor, Soot and remains of once was, who you gonna call?

10/27/2022 (Permalink)

Here we have a house on fire that looks to be among some of the worst fires. Fire is no joke as it is extremely dangerous and damaging to property

SERVPRO, that's right!

You've had a fire! Disasters happen, accidents occur, unfortunately this part of life and an event many face every day. I mean a fire can destroy someone's home or means of work that can put yourself or myself in a great amount of stress! When a fire happens sometimes its small and can be put out easily with minimal damage but if there was any kind of smoke then the ducts should be cleaned as these ducts absorb this kind of smoke. If a fire occurs on a larger scale, things can get a lot more difficult as it may bring structural damage or even water damage depending on how the fire was put out. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village 

Our team is highly trained, equipped and informed on all procedures for any size fire damage at any time! We should be the first call after our first responders because it's something you want to get taken care of as soon as possible! SERVPRO cleans, preserves, restores and reconstructs as needed. Our team removes soot by scrubbing and cleaning every inch of the affected area as well as all the items in the area affected. If your home has structural issues from the fire, we also do work in demo and recon. Restoring your home or business after fire damage to its pre-fire condition is our main goal. As a leading fire damage restoration company, we specialize in fire damage cleanup and fire restoration, smoke damage cleanup, and removal of smoke odors. Our team will deep clean and remove soot from walls, carpets, and upholstery. 

After any fire damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Step 1: Emergency Contact

The restoration process begins when you give us a call. Our specialist will ask a series of questions regarding the fire damage event that will help us arrive quickly with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, SERVPRO can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call us at (904)-429-4457

Weathers getting colder for the month of October!

10/21/2022 (Permalink)

Around the holidays many have fires and decorations that could potentially catch fire causing damage, that's alright though SERVPRO is here for that.

St. Augustine, Fl

Around this time of the year the temperature drops and the town pops! With the famous lights just around the corner, you're not going to want to miss out on this. This is the local winter holiday celebration in St. Augustine where each historic downtown business and many residents participate by lighting up their buildings. The celebration was chosen in 2011 and 2012 by National Geographic as one of the 10 dazzling holiday lighting displays in the world. The dazzling display continues to dazzle, becoming more and more popular each year as a holiday destination for vacationers from all over the world. Be prepared for these many customers or friends and family that may be visiting.

You may need to prepare your home or business with a:

• Professional level cleaning
• Mold remediation
• Duct cleaning
• Vandalism cleanup
• Odor removal 
• Fire or/and water damage restoration

If so give SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village a call at (904)429-4457

Our team is ready to assist you and your team in preparing and getting ready for all the busy Holiday events and festivities! As we know times can get hectic around town this time of the year and we will be working around the clock in any case of an emergency.  

Fires are being started a lot more this time of the year with lower temps and pipes are cold and brittle making damages more likely to happen. Which is one reason you should always have SERVPRO on speed dial for any size restoration.

Has your property had a disastrous fire in St. Augustine?

10/7/2022 (Permalink)

After the first responders, call out team to assist you with any size fire or water damage restoration. Like it never happened!

Fire Damage Restoration

What does SERVPRO do?

Restoring your home or business after fire damage to its pre-fire condition is our main goal. As a leading fire damage restoration company, we specialize in fire damage cleanup and fire restoration, smoke damage cleanup, and removal of smoke odors. Our team will deep clean and remove soot from walls, carpets, and upholstery. Beyond the fire damage, smoke and soot can be toxic, creating a hazardous situation. Even if a fire is contained in one area, smoke and soot can travel throughout a structure. Our professionals are highly trained, with the experience, tools, and knowledge to clean up fire damage and remove the smell of smoke. In keeping with our goal to restore your home and cherished possessions to their pre-fire condition, we use appropriate personal protective measures to safely clean, deodorize and restore your property. 

How is SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village different?

• 24/7 Emergency Service
• Highly trained water and fire restoration specialist
• Preferred vendor status
• Easier insurance claims process
• #1 in clean up and restoration industry

After a Fire - Use Caution

While waiting for help to arrive, safety is key:

• Assess whether it’s safe to stay in the house.
• Look out for electrical and “slip and fall” hazards.
• Only attempt activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!
• If safe to enter, and weather permits; open windows and doors to “air out” structure and help remove smoke smell.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is home and work to the majority of the community we see every day. It means something to our team to be able to assist you when you need it most. Not only do we provide you with free ERPs to help in any case of an emergency, but we also provide free estimates when one does occur. 

Contact us at (904)-429-4457

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

3 Steps to take After St. Johns County House Fire

10/6/2022 (Permalink)

A house fire to your St. Johns County home can completely interrupt your family’s lives. Whether the fire erupted in a single room or affected several bedrooms, it’s vital to take safety precautions before entering the home. These will yield the best results for fire restoration and ensure no one is injured in the process.

1. Schedule an Inspection

No matter how safe your home may seem, schedule an inspection first. SERVPROs fire restoration professionals will check that no live electrical components create a shock or other fire risk and will test gas piping for leaks. They’ll also look at structural damage to make sure the home is safe to enter. This crucial step will reduce the potential for injuries and also kickstart the recovery process.

2. Don’t Start Fire Restoration On Your Own

As tempting as it is to begin cleaning up, wait for the professionals. You can open windows, but avoid plugging in box fans or turning ceiling fans on. These may spark electrical problems or worsen the smoke smell and ash cover. Ideally, you shouldn’t use the electricity at all until an electrician has made necessary repairs. The best course of action is to stay off site until fire damage repair begins.

3. Stay Off Furniture

If you start clearing debris with professionals, stay off of furniture. Most pieces are salvageable if ash and soot don’t sink into the fibers. Sitting on a sofa or bed may press them in and embed a permanent ash smell. Professional fire restoration companies have the proper equipment that deep clean sofas, mattresses, chairs, and other furniture that is lined with fabric. SERVPRO will be able to wipe down the soot, deodorize the fire smell, and return your St. Augustine home back to like it never even happened. 

If you need fire restoration services in the St. Augustine, FL, area, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village will work hard to fulfill your needs. We know how life-changing damage to a home is and are committed to helping families recover. From biohazard cleanup and water extraction, to emergency cleaning services, SERVPRO will take every measure to make your home livable again. Call (904) 429-4457 to speak with a representative and visit our website to explore our full scope of services.

Spooky Season in old town St. Augustine!

10/6/2022 (Permalink)

Some would say this is the best time of the year! We want to keep it that way and relieve any stress you may have from a problem you can't control.

Halloween

Lions and Tigers and Bears? Maybe. Pirates and Ghosts and Alligators? Definitely. During October, St. Augustine celebrates Halloween in ways traditional and in ways found only in the Ancient City. It stands to reason that a city so full of history and (as many believe) inhabited by ghosts. While St. Augustine is incredible all year round, it especially comes alive in the fall. If you’re planning to spend Halloween in St. Augustine, you’re in for a (trick or) treat! There are tons of fun St. Augustine Halloween events every year, making the city the place to be. 

During this spooky season its best to keep your friends close and SERVPRO closer. Halloween is fun for most and we get it, sometimes people party a little hard and accidently catch the house on fire or bust a pipe but it's going to be just fine. As SERVPRO works around the clock to help you whenever you may need our assistance. Halloween can be scary for your walls and carpets if you've been in the candy or punch. Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village our teams clean, restore and reconstruct any size damage, whether it be from vandalizers on this spooky holiday or friends and family making a mess. 

Halloween disaster: Click Here

No problem is scary to SERVPRO, we'll make it like it never happened!

Temperatures dropping, it's important to know your fire safety!

10/4/2022 (Permalink)

Our Fire damage restoration is like no other as we are efficient and effective with our techniques and our techs are professionally trained.

With temperatures here in St. Augustine dropping it's some of our favorite times of the year. The weather outside is typically nice and super enjoyable. It's especially enjoyable sitting next to a nice warm fire.

These fires are meant to be a mecca for warmth and a center piece for family and friends to hang out and stay warm. Varies activities can take place around these fires such as roasting food items, playing games, singing songs and telling stories. 

Tips when having a fire

• Always know what's above your fire
• Someone must always be watching the fire 
• Its nice to have a plan of action to rid the fire
• Make sure you have a barrier of some sorts to keep the fire from spreading like rocks or a hole
• Try to avoid looking directly into the fire
• Always sit a safe distance from the fire

Fires can be had around a fire pit, a fire place or a wood pile. They can also get out of hand or often time cause wildfires and accidental housefire leading to property fires. SERVPRO is around the clock here to service you after first responders put the fire out. These fires can sometimes destroy the interior of your property and or often times be smaller and affect the facility with soot and toxic smells. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village will cleaning and restore your home after any size fire damage.

Call our team now @(904)429-4457

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Is your property water proof ?

9/26/2022 (Permalink)

Above is the start to a water damage that can potentially affect the whole property or many units. A pipe burst which can be scary and a headache.

Water Damage

Water damage can be from many different causes and can have many different outcomes. Damage from water can lead to mold, odor and weakened structure. How do you know if you have water damage? Water damage can be put off or ignored if the signs aren't taken seriously. It can be seen by discoloration in a wall or ceiling and can be felt by a damp area that should be dry. Also, it can often times put off a musty odor. 

How did I get water damage?

• Leak in my property
• Appliance malfunction
• Storm causing flooding 
• Pipe burst

 How can I fix water damage?

Start by calling SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village at (904)-429-4457. SERVPRO fixes water damages by finding the source and repairing the area. Then the team will bring in special gear to remove the water and dry the area to above and beyond standards. Not only will our team restore the area but will try to restore any items that were affected by the water damage as well. It is a time sensitive job so that more issues are not caused by the water damage which is why we work around the clock to better serve our community.

Here in St. Augustine we experience storms, tidal flooding and occasional power outages that can cause appliance malfunction leading to water damage. We are a tough community and with SERVPRO by your side water damage doesn't stand a chance at your property.

Here to Help with Storm Damage this Hurricane Season

9/26/2022 (Permalink)

Being ready when disaster strikes, especially during hurricane season is what SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is all about. We understand that your business property or home will be affected when the elements hit. The fast-moving storms leave behind damages that can leave you devastated. Our top priority is all about restoring the impact of the rain, flooding, and other potential damages from hurricanes in as little time as possible.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is Here to Help 24/7/365 as we understand that the devastation doesn’t have a schedule. When you find yourself in need, within the midst of hurricane season storm damage, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is ready and prepared for your emergency storm damage. 

When a hurricane passed through the area, that means heavy winds and rainfall that could lead to flooding, broken windows, broken doors, uprooted trees, exposed walls, and a leaky roof. Our techs are ready to provide emergency board-up services to keep out water. We offer tarps to prevent more water leaks if the storm continues.

Your business or home needs protection and we understand that. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village highly trained team of experts will come in and assess all storm damages and provide you with respective recommendations to get your property back to its preloss condition. No matter what the size of the damage is, SERVPRO is here and ready to help. Call us 24/7 at 904-429-4457!

Storms season is here in St. Augustine, but so is SERVPRO!

9/2/2022 (Permalink)

Our storm response team seeks to provide you with all the storm damage your in need of plus some!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is with the community year round 24/7. We have a storm response team that is ready when you need us. We know these storms can be damaging in many ways which is why we are here for any size disaster big or small.

Storm Damage

This can be commercial or residential as we treat both professionally and pressing as we know time is of the essence here. Many storms cause flooding's which can affect not only your property but the items within, this is where we come in. Our team of professionally trained techs are prepared to restore your property and even items within your property from water damage that comes with these storms. Storms typically bring water damage in large amounts throughout the community as we tend to see more leaks when these hurricanes and big storms roll in. You can never count fire damage out because of the heavy lighting we've been seeing in St. Augustine it has happened and can happen to anyone. Lighting will sometimes set a home or business on fire and then must be put out which can tend to bring water damage since the fire must be put out. Our team will clean, restore and reconstruct the property for you as a one stop shop so you don't have to get several businesses involved which saves you money.

What's going on off the coast right now?

Peak hurricane season is going on! We are experiencing storms with lots of rain, lightning and heavy wind almost everyday. We also have been seeing storms forming all over the Atlantic ocean which is alarming to the old town of St. Augustine as we sit on the coast and are heavily affected by tidal areas. For storm tips from SERVPRO see this :STORM DAMAGE TIPS.

You can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village for your storm response team as well as your everyday cleanings, restorations and reconstructions as we are here for the community when times are good and when times get bad! Give us a call today at (904)-429-4457.

Peak Hurricane season is among St. Augustine beach and old town!

8/25/2022 (Permalink)

The above photo is a minor storm that can still cause severe damage. No need to fear SERVPRO is here!

How devastating can a hurricane be to our Florida community?

For Starters a hurricane with great magnitude will rip the roof off your home and sometimes destroy an entire home. With hurricanes comes flooding on a large scale being that it usually floods most of the town. Hurricanes also bring large amounts of power outages which could make appliances act up and potentially cause flooding if were talking about refrigerators and washers. Hurricanes affect the local economy as well being that it sometimes puts people out of a job and puts multiple businesses out and some in debt with repairs as insurance in Florida is picky and only covers storms on certain circumstances.

How to better prepare for a storm?

To better prepare as a community its best to have a plan of action and to know your evacuation routes because safety is first and foremost. Your going to want to stock up on grocery's but leave some for the rest of the community and its best to get dry goods with multiple power outages. Sand bags are good absorbers for waters and can help prevent flooding within a property. Window covers can also be a great way to keep moisture and flying objects out of your home keeping damages down to a minimum.

Why SERVPRO?

SERVPRO has a storm response team available 24/7/365 to clean, restore and reconstruct your property and have it looking like it never happened in no time. Our team consist of professionally trained technicians with multiple years of experience. The team only uses the best IICRC certified equipment, which is the top of the line in the restoration industry. SERVPRO has worked here in Florida during many hurricanes and plans to do so in every storm in the future as well. Our team restores rather than replaces which tends to keep cost down as well as our team being an all in one servicing rather then you having to find more businesses to do the job, we'll do it all. 

For more information : SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Call us @ (904)-429-4457

5 Tips To Help Protect Your St. Johns County Home from Water Damage

8/22/2022 (Permalink)

Are you experiencing water damage in your St. Johns County home? You can count on the PROS at SERVPRO of Greater St. Augustine to help!

Did you know that water damage is the second most frequently filed homeowners insurance claim? Water damage can come from leaky pipes, washing machine malfunctions, showers, tubs, leaky roofs, etc. The damage can be extensive, whether it's a broken pipe or a small, unnoticed leak. While water damage cannot be completely avoided in homes, there are a few actions you can take to prevent some of the more common ways that water damage can occur in your home.

1. Know Where Your Water Shut-Off Valve is

If a pipe were to suddenly burst in your St. Augustine home, it's important to know both where your main water shut-off is located, and how to shut it off to stop the flow of water. 

2. Keep Your Drains Clear

Regular cleanings to keep your drains clear in your sinks showers, and tubs can aid in the prevention of water damage from clogs and water backups. 

3. Inspect Your Faucets and Hoses

Check your hoses leading to your refrigeration, washing machine, and dishwasher annually to ensure there are no cracks on the line or leaks. Make sure that all faucets are completely shut off and are not leaking, especially when leaving your house for an extended period of time.  

4. Check Your Showers and Tubs 

Make sure the caulking around your showers and tubs is watertight and free of cracks and leaks. If you see cracks, repair the caulking, this will keep excess water from leaking onto your floor. 

5. Regularly Inspect all Plumbing in Your Home

Be sure that your plumbing has no leaks, perforations, or other issues that may occasion water spillages. Replace old drain hoses from washing machines, inspect supply lines for leaks, and always periodically inspect your water heater for leaks or rust, which can indicate an impending problem. An annual inspection can save a lot of headaches down the road if a small, imperceptible problem becomes an issue that results in flooding and water damage.

Even with proper upkeep and maintenance, water damage can still happen unexpectedly, that's why the experts at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village are here to help 24/7/365! Our on-call team is ready to respond to your disaster quickly and help restore your home back to preloss condition, "Like it never even happened." Call us today at 904-429-4457!

How does water damage find its way in our St. Augustine homes?

8/6/2022 (Permalink)

Water damage has found its way into this home in large amounts, SERVPRO will have it like it never happened in no time!

Types of water damage

• Category 1: Clean water damage-includes water damage such as broken pipes and water supply lines, sinks and bathtubs which have overflowed, and various appliance issues. The main reason this type of damage is considered less severe is that it involves “clean water,” water that is sewage and toxin-free. Typically, most items damaged in category 1 incidents can be dried easily without and potential side effects for the property owner later on.
• Category 2: Grey water damage-includes water from appliances like toilets, washing machines, and sump pump backups. While consuming or coming into contact with grey water may or may not be harmful to humans, it is important to remove any affected items and disinfect completely if your home has been struck by category 2 water damage, as the waste and chemicals in grey water may prove harmful down the line.
• Category 3: Black water damage-the most extreme kind of water damage and requires swift action to mitigate serious health risks. Black water includes sewage, rising flood waters, seawater, as well as river and ground water. When category 3 water damage occurs, many items and materials will need to be removed from your property, and after drying has occurred your home will need to undergo significant disinfecting.

If you experience any of these water damages, call us now @ (904)429-4457

These water damages can find their way into our homes along St. Augustine beach and historical old town St. Augustine by rising tides, roof leaks, malfunctioning home equipment, cracks in the side of our properties and heavy rainfall causing flooding. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can't tell you when or if you're going to have water damage but we can tell you that we will be there for you if it does. As our technicians are professionally trained with IICRC certified equipment responding at all times as we operate on a 24/7/365 schedule. 

Oldest city but the Cleanest city with SERVPRO of Greater St. Augustine / St. Augustine Beach

8/3/2022 (Permalink)

In the above picture is our SERVPRO team tackling a carpet cleaning with ease using IICRC certified equipment.

Are you a property owner suffering from dirty ceilings, walls and floors? Are you a general manager at a resort or head of maintenance with water damage in a room or several rooms? Do you need a biohazard removed or a crime scene removed after first responders have done their job?

Well, if so call SERVPRO AT (904)429-4457

Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village it's our job to serve you to above and beyond standards and that's just how we handle our cleanings. Whether you need a room deodorized by just using an ozone machine or by hand cleaning every inch of the room and every item in the room until it is restored and odorless like it never happened. Many cleanings are needed to take place after normal business hours and SERVPRO understands that and its why we operate on a 24/7/365 basis. 

Types of cleanings SERVPRO does:

• Biohazard
• Vandalism
• ceilings, walls & floors
• Air ducts & HVAC
• Deodorization
• Water & Fire damage 

Whether it's a carpet cleaning from sand being dragged in off our beautiful St. Augustine beaches or a deodorization job at a bed in breakfast downtown we've got you covered. Between our professionally trained techs and our top-of-the-line equipment SERVPRO can tackle any cleaning big or small. 

Prepare Your St. Johns County Home Now for Upcoming Storms

8/1/2022 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help restore your home back to pre-storm condition!

It's no secret that hurricane season can bring about damages to your St. Johns County home. Lightning strikes can cause fires, and high winds can tear off shingles, but one of the most common damages during storms is water damage. Hurricanes and severe storms can produce a large amount of water and rain in a small amount of time which can lead to flooding or leaks in your home. While you can't stop the rain, you can prepare your home in advance to potentially avoid or minimize damages. 

Of the many issues that can cause flooding in your home or attic, an often-overlooked item is a clogged gutter system. Your home's gutters work as a diversion to send runoff from your roof to areas away from your house's vulnerable foundation but can often get filled with leaves and other debris. When this system fails or does not work as it should, the results could be serious. Keep reading below to learn about routine gutter maintenance and what to do if you experience flooding.

Keep Your Gutters Clean

The gutters surrounding your home exist to help rain and flood damage from occurring. Unfortunately, many homeowners do not even know they have a water channeling problem in their gutters until it is full and causing a water backflow or overflow situation to arise. Gutters need to be cleaned at least twice a year – in the spring and in the fall when you’re most likely to experience leaves or needs dropping and clogging up drains. If you have pine trees near your home, needles need to be removed every three months to reduce the potential for clogging the gutters and downspouts. There are actually a few simple steps to prevent this from happening, so you don’t experience a flood in your home. Simply getting up on the roof near your gutters and manually cleaning out the blockage is a good start. Many homeowners use a power spray or hose with a narrow nozzle to get the blockage you’re unable to get by hand. There are also services that will come out and keep your gutters clean if you prefer not to do it or shouldn’t for safety reasons.

Keeping Your Roof in Good Condition 

The Florida heat and elements can be tough on your roof. It’s important to keep an eye on your roof and focus on any areas of weakness where water may come through. Whether you go up on the roof yourself to inspect or hire a professional to do it, it’s a smart idea to give your roof the once-over at least once a year to prevent water damage from a leaky roof. Depending on what your roof is made of a simple repair could do the trick, or you may need more substantial work. It’s always a good idea to get a professional opinion to ensure your roof is in good condition and there is no damage, even the smallest water leak can cause damage, including mold.

Ensure Proper Drainage Around Your Home

Some storm and hurricane seasons can bring about more damage than others. Before you experience severe storms, walk around your property to make sure you have good drainage all the way around. If you find water puddling next to your foundation or see the water moving toward your home instead of away, it’s important to fix this so that water doesn’t seep in and cause damage to your home. Water should drain away from your home, not towards it! Not addressing this problem can cause issues eventually, so if you spot it, handle it early, well before the storms arrive.

What to do if You Experience Water Damage

If despite all routine maintenance and upkeep, you find stormwater making its way into your St. Johns County home, call the professionals at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. From the moment that our IICRC certified technicians arrive on-site, they will work quickly and efficiently to assess what needs to happen to prevent further damage from occurring, extract all standing water and begin the dry-out process. Our team is ready to respond to your emergency 24/7/365, call us at 904-429-4457 to dispatch an emergency crew, or schedule a free estimate! 

Does your business or home need an extreme professional cleaning?

7/31/2022 (Permalink)

Pictured above a variety of cleanings and solvents used at many of our cleanup jobs!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has some of the best professional cleaning services around. We do upholstery, ceilings, walls, carpets, hard floors and airducts. That's just the surface of what we can clean for you, we do pretty much any cleanings.

Call now for a free estimate @ (904)-429-4457

When daily life starts to take a toll on your home, SERVPRO’s residential cleaning services can give it a deeper cleaning than a basic home cleaning service can give. The certified technicians at SERVPRO are available to help homeowners tackle specialty cleaning projects around the house like air duct and HVAC cleaning, biohazard cleaning, odor removal, graffiti cleanup and so much more. Our technicians have the backing of a company with more than 50 years of experience in the cleaning & restoration industry. Downtown St. Augustine does experience quite a lot of vandalism, we know this can be tough to remove but not impossible with SERVPRO. We know many places around town also suffer from dangerous substances that could be toxic to someone which is why we tackle biohazard cleanups safely and swiftly.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Why SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village?

7/26/2022 (Permalink)

In this photo is or team responding to a water damage call that affected the whole house, which we were able to fix like it never happened!

At SERVPRO we not only work with anyone and everyone, but we also enjoy building relationships, so you know who we are, what we stand for and know you can trust us. We operate on a 24/7/365 basis so that we are able to assist you with any problem big or small at any time of the day or night. St. Augustine is a big town with a lot of local companies that the community depends on, and we know those companies depend on us when a disaster presents itself. 

Services SERVPRO provides:

• Water removal & dehumidification
• Fire, smoke & soot restoration
• Mold remediation
• Construction
• Document drying
• Ceilings, walls & floor cleanings (Carpet too)
• Deodorization
• Air ducts & HVAC cleanings
• Bioremediation & Vandalism

SERVPRO operates with commercial and residential properties. Our team is provided with the best equipment and proper safety gear in order to eliminate any problem you may have effectively and efficiently. We have more than 2,000 locations nationwide serving 90% of all US zip codes within two hours. We are the number one in the cleanup and restoration industry. You can expect nothing less than excellent work from us here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. If you would like to schedule service for your home or business, please call today at 904-429-4457! No job is too big or too small! We will be sure to commit to making it "Like it never even happened." 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Endless rain in the old town of St. Augustine causes multiple water damages!

7/20/2022 (Permalink)

Above is an image of a pipe bursting and releasing well over enough water to create great water damage. Allow SERVPRO to help like it never happened!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village sees rain almost daily in the summertime and when it rains it pours. A lot of homes and offices will soon find they have leaks or even worse don't realize yet they have leaks. Water damage can sometimes hide in your attic or above office space for days, weeks and even months. This water damage will then cause mold to thrive and even cause structure to become weak so it's best we take care of it soon as possible. 

If you of you or your business is experiencing water damage or think you are call us now @ (904)429-4457

You may have water damage IF:

• you smell a distinct non-pleasant smell.
• you notice that your home or office has a leak.
• your roof or walls start to become discolored or bowed.

What's scary about water damage? It not only could affect the property but also the items inside whether its personal items or business equipment and even important documents. Here at SERVPRO we specialize in restoring and document drying too. Our team is trained with top-of-the-line tools and equipment to handle any size water damage. SERVPRO is available 24/7 in case of those late-night flooded homes, or an unexpected pipe burst at a busy resort. 

St. Augustine storms cause floods, roof leaks & structural damage!

7/12/2022 (Permalink)

Pictured above is water damage to many homes that will require a lot of work to restore and SERVPRO will be there to help make it look new.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is available 24 hours a day for water emergencies, large or small. When you're dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. We are here when no one else is available! SERVPRO wants you to be prepared for such disasters and we can help by doing a free (ERP) emergency ready profile. This will show you what to do and where things are in and around the facility as well as who to call in the event of a disaster.

If you have water damage, call us now at (904)429-4457 : 24/7/365

These big storms may only happen a few times a year, but they can bust pipes, make leaks in your roof, flood attics, garages and even the carpet in your own living room. When we set up the ERP it will provide you with easily accessible information that will give you a plan of action before anyone else arrives on scene. Whether you are a commercial business, or a residential home water damage tends to flow around the city and beach of St. Augustine with year-round thunderstorms, unfortunate mishaps that no one expects to wake up or come home to such as floodtides, leaking washers or a flooded bathrooms or kitchens. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help you save time, money and hassle with customer service like no other and top tier techs that can handle any disaster big or small. In the event of such water damage, we respond with quick and efficient timing to minimize and restore damaged areas. We are part of your team here to serve you and fix any disaster you have in store!

Flooding is one of Florida's most frequent hazards. This is because in Florida we have heavy rainfall, storm surges and rising seas. That's not including the accidental house floods that children or even adults cause as well as malfunctioning appliances. No matter the occasion SERVPRO is in route on the first call to handle any type of water damage you have.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Prepare for fires in the heat of summer!

7/11/2022 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach cleans up and restores your home or building in a timely manner so you can be back in no time!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village wants to prepare you for home or building fires. Most fires are unintentional and happen out of our control. While we don't know when these fires will happen, we know what we can do when and after these disasters do happen.

Contact us at (904)429-4457 in any case of a fire

Common causes of home & business fires

• Appliance equipment malfunction
• Lightning 
• Candles
• Holiday decorations

While we can't say when or if you'll have a fire, it's always something you want to prepare for especially in the hot and dry summers we have in Florida. Florida's weather is conductive to starting and spreading fires. SERVPRO wants to prepare you for an unfortunate event that may take place with a FREE (ERP) emergency ready profile. This is a digital or printed document explaining steps, showing where emergency equipment and shutoffs are located in the event of a disaster. This document also shows who you should call first and how to reach us again to respond in an efficient and effective way. 

You might want to know in the event of a fire where these are:

• Fire extinguisher
• Water hose
• First aid kit
• Emergency gas and electrical shutoffs
• Phone number for the proper insurance and services after the fire has been put out

These are all located in the ERP that we will come to you and put together at a time convenient for you. We want to prepare you so that we can cleanup and restore your business and or home like it never happened. Being prepared for fire damage will reduce the damage and allow us to restore at a greater pace and get you back like it never happened. In the event of a fire damage and a feeling of uncertainty SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is at your service 24/7/365 with restoration and reconstruction services along with many other services to help cope the disaster. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

What Happens During the Water Damage Restoration Process?

6/10/2022 (Permalink)

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we understand the anxiety that comes when a water loss event hits your St. Augustine home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. 

But what does the process look like? Well, every water damage event is a little different and requires a unique approach, but the general process stays the same. The water damage restoration process can be broken down into 5 steps: 

1. Emergency Contact: The process begins when you call us, we know that this is a stressful and confusing time so our staff is here to walk you through the crisis by asking you a variety of questions to help our emergency team-best gauge what equipment and resources they need to bring to begin to help you, and your property as quickly as possible.  

2. Damage Assessment: At this stage, our team will begin a detailed assessment of your property to determine the source of the loss and the extent of the damage to ensure proper and complete restoration and dry out. 

3. Water Extraction: During this step is when the majority of the water is removed. Removing most of the water is helpful in reducing drying time and preventing mold growth. If carpet pad and carpet pad removal or a pack-out of items are needed, it will happen at this step. 

4. Drying & Dehumidification: Once the excess water is removed from the property our team will set equipment to further dry it out. From there, we will carefully monitor the process using moisture meters until materials meet drying goals. 

5. Restoration: Once the property is dry, restoring your property to its preloss condition is the final step. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or it may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low! We will also talk to your insurance company and provide updates throughout the whole process!

Locally owned and operated, we have been helping 
St. Augustine and surrounding areas since 2015, we are your one-stop shop for all water restoration needs! You can count on us to make it "Like it never even happened." 24/7/365. Call us anytime, 904-429-4457!

SERVPRO Tackles Disaster from Remediation to Reconstruction!

6/8/2022 (Permalink)

From the initial property damage restoration to reconstruction, you can count on SERVPRO of St. Augustine, St. Augustine Beach to be here to help!

If you have suffered damage to your St. Johns County home from fire, water, flooding, mold, etc. know that SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help as your one-stop shop to return your property back to preloss condition as quickly as possible! SERVPRO is well known for our remediation services for fire, water, and mold, but many don't know that we offer comprehensive building services as well! That means that homeowners have a one-stop option for all their repair, remediation, and rebuilding needs. Learn more about how we can help with any disaster your home may have.

SERVPRO Handles it all With an in-house Team!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has been helping property owners with their restoration and reconstruction needs since 2015! Our in-house reconstruction team can handle various jobs from cabinets, drywall installation, flooring, painting, and ceilings. After remediation, it's time to rebuild! Read below for a list of the building and reconstruction services offered by SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

• Board Up
• Carpet Repair and Installation
• Drywall Installation
• Drywall Removal
• Electrical
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• Linoleum Floor Repair
• Marble Floor Repair
• Painting
• Plumbing
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Tile Floor Repair

Why Call SERVPRO for Restoration and Reconstruction Services?

We know there are many companies that can help with reconstruction, but few hold multiple certifications and advanced training to make sure the job is done right, from remediation through reconstruction as SERVPRO can. Our experienced staff is highly trained in property damage restoration, following IICRC standards and best practices in cleaning, restoration, and reconstruction. Utilizing SERVPRO of Greater St. Augustine as your one-stop-shop not only ensures that the job is done right but minimizes interruption and keeps overall job costs and time down!

If you experience damage to your home, contact us to get the job done quickly and professionally, from cleanup to remediation to construction and rebuilding. We’re a 24/7/365 service so when you need us, contact us, any time day or night! We are ready to help in any kind of disaster, big or small. We have the resources to tackle any job you might have. If your home or business experiences any kind of damage, call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village at 904-429-4457! 

How Does SERVPRO of Greater St. Augustine Handle Your Water Damage Issues?

6/6/2022 (Permalink)

Have water damage and not sure where to go next? SERVPRO of Greater St. Augustine/ St. Augustine Beach is here to help!

Residential water damage requires professional assistance to limit damage to furniture and other belongings, as well as guarding against mold growth and odor issues. Excess water in a home can be the result of a leak after heavy rainfall, a broken pipe, or a malfunctioning appliance. In some cases, the amount of water can cause problems with the flooring or other structural components of your St. Johns County home. Here at your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we have IICRC-certified technicians who can help remove water and address the damage.

Water Damage Assessment

When you call in the water remediation specialists at SERVPRO, we immediately get to work assessing the extent of the damage. We determine if the damage is limited to belongings, or if the damage is more widespread such as walls, flooring, roofs, etc. We determine the scope of your water damage, inspect and test to determine the extent of damage, and establish how far the moisture has traveled to ensure proper and complete restoration.

Water Removal and Extraction

Because time is of the essence to keep damage to a minimum, the water removal process begins almost immediately and removes the majority of the water that is visible. We use powerful pumps and vacuum units to quickly remove substantial amounts of water from your property, which helps prevent secondary water damage and mold growth. Once the water is removed, we then focus on drying.

Drying Affected Areas

The goal of the drying process is to dry the affected area thoroughly. We use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. Lingering odors commonly dissipate once the area is dry. We use portable extraction units to remove and dry water. Dehumidifiers can help to replace moisture with drier air as well as remove it from fabrics. Finally, we can use spray deodorizer on surfaces to ensure the offending odor is neutralized while they dissipate.

Cleaning Damaged Items

The cleaning process comes next. We focus on cleaning fabrics, rugs, or walls while the surface texture is still wet. The likelihood of a successful restoration of upholstery is higher before stains are allowed to set. We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Addressing Remaining Damage

In some cases, the water damage is substantial and restoration to get it back to what it was pre-water damage may involve minor repairs such as replacing drywall and installing new carpet or may entail reconstruction of various areas or rooms in a home. A SERVPRO professional will review all substantial damage assessments and recommendations prior to any work beginning so homeowners are always in the loop.

If you experience water damage, it’s important to call professionals who follow a tried and true water repair process. Contact SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village at 904-429-4457 to get the help you need, 24/7/365!

5 Tips to Prepare for Hurricane Season

6/2/2022 (Permalink)

June officially marks the start of Hurricane Season, and while you can can't predict if disaster is going to strike, it is best to be prepared. Although you can not prevent all storm and water damage to your home, you can organize emergency plans in advance. The following guide explains how you can reduce damage to your property and protect your family. 

How to Get Ready for Hurricane Season

1. Create an Emergency Kit

If you do not already have an emergency kit, now is the time to put one together. This kit should include extra batteries, flashlights, a first aid kit, and a weather radio. Include a supply of non-perishable food, water, and prescription medication just in case. If you already have a kit, inspect and replace any expired items. 

2. Review Evacuation Plans

If you have to leave your home during a storm, set up a travel plan. Review your local authority's evacuation routes and take note of any updates. Have a plan for evacuating your pets, and store important documents in an easily accessible location so that you can leave quickly. Do a practice run with the family to identify any issues and correct them before an actual emergency occurs. 

3. Protect Windows

Installing storm shutters will protect your windows during a fierce hurricane. However, covering the glass with plywood can also offer a layer of protection against broken glass and water damage. If you do not have this material on hand, consider purchasing some in advance. 

4. Clean Your Yard

Remove anything from your yard that could fall or knock into your home due to high winds. For example, you can remove dead tree branches or limbs that hang over your roof. Store any loose items like patio furniture or lawn equipment in a safe place. As a result, you will protect your family and property from harm. 

5. Review Insurance Policies 

Before hurricane season, review your homeowner's insurance policy to confirm you have adequate coverage for storm and water damage. If a storm is in the forecast, take videos or pictures of your belongings. This precaution will help you file an insurance claim so that you can prove the weather harmed your items.  

If a hurricane does strike, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. We have been providing restoration services to homeowners and businesses throughout St. Augustine, FL since 2015. Our IICRC-certified team can restore damage from fire, water, and mold. 

Call us today at 904-429-4457 for more information or to schedule a free estimate!

We Provide Premier Restoration and Cleaning Services!

5/27/2022 (Permalink)

Call us today for a free estimate at (904) 429-4457!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village provides premier restoration and cleaning services. Our team is IICRC certified which sets the best standards and practices in water restoration, fire restoration, mold remediation, and carpet, and upholstery cleaning. All of our technicians take IICRC training courses, employee certification training courses, and continuous education courses for both the restoration and reconstruction industry.

From carpet & upholstery, air duct, odor removal, sewage, and biohazard cleanup, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help! 

The residents of St. Johns County can be rest assured that SERVPRO’s cleaning services not only remove the dirt you see but also the unwanted dust you can not. Having your carpets and upholstery cleaned by professionals can ensure that it is done the correct way and can lengthen the lifetime of your property. 

Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air in your home. If your HVAC has been operating without attention it could be spreading dust, pollen, odors, dirt, and other contaminants. Cleaning the air ducts helps restore peak energy efficiency and eliminates offensive odors.  

As experts in deodorization, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. We do not cover up odors, we have specialized equipment and other materials to ensure the removal of odors. The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

SERVPRO has extensive experience when it comes to biohazard, crime scene clean-up, and mold remediation. Some of the common biohazard scenarios are sewage backups, bloodborne pathogens, and illegal drug manufacturing labs. Our team of professionals will arrive on the scene prepared and will walk you through the process. 

You can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village 24 hours a day all 365 days a year! Call us today for a free estimate at (904) 429-4457. 

Does Your Business Have an Emergency Readiness Plan?

5/25/2022 (Permalink)

Don't wait for disaster to strike to begin planning for an emergency. Call your local SERVPRO today and ask about setting up an ERP!

When an unexpected disaster occurs, whether it be storm damage, water damage, or a fire, many businesses struggle to fully recover in the aftermath. Having a plan in place to be prepared for emergencies can make the difference between surviving a disaster or not. Does your business have an emergency readiness plan?

How businesses are impacted by disasters

Some businesses may never recover following a disaster, having lost too much time, clientele, or inventory during the recovery process. A fire to a business is devastating and can cause it to completely shut down; for many businesses regardless of size, extensive downtime can mean a huge financial impact. According to the Federal Emergency Management Agency (FEMA), almost 40 percent of small businesses never reopen their doors after a disaster. However, the ones that do survive usually have a preparedness plan in place.

What is an emergency readiness plan?

While an emergency readiness plan can’t stop a disaster from happening, it can help a business be ready to handle a disaster during the event and be better prepared to recover after a disaster. One-way SERVPRO of Greater St. Augustine helps local commercial facilities be prepared is with the ERP profile. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY  Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage

• A no-cost assessment of your facility.
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
• A guide to help you get back into your building following a disaster.
• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
• Identification of the lone of command for authorizing work to begin.
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Contact SERVPRO of Greater St. Augustine to get your St. Johns County business ready

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is well-versed in disaster recovery and remediation. If you want to better prepare your business for any unexpected disaster, contact SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to learn more. You can also read more about SERVPRO’s ERP to understand how it can help prepare you for any emergency and offers helpful tips and best practices. Already experienced an unexpected disaster and need help? Call SERVPRO 24/7/365 at 904-429-4457. We’re faster to any disaster and can help you recover and get back to business in no time!

SERVPRO of Greater St. Augustine is Your Commercial Restoration Expert!

5/19/2022 (Permalink)

When it comes to commercial fires, there’s always a risk of fire for a number of reasons. As a matter of fact, a fire occurs in a structure at the rate of one every 64 seconds, and a home fire occurs every 89 seconds. This is according to the National Fire Prevention Association (NFPA). If your business experiences a fire, it’s best to call in commercial restoration experts like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to help restore your St. Johns County home!

How fires occur in commercial buildings

NFPA research has found that structure fires accounted for 20% of the fires, but 49% of related deaths, 80% of injuries, and 67% of property damage. How do fires occur in commercial buildings? The five most common causes of fires in commercial buildings are cooking equipment, heating equipment, electrical and lighting equipment, smoking materials, and intentional fire setting. Regardless of the cause, a serious fire in a business is catastrophic and costly to the building, the business itself, and the customers it serves.

Remediation after the fire is extinguished

Even when the fire is quickly extinguished, there is still likely going to be significant and secondary fire damage. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has trained IICRC certified technicians and resources to respond to your disaster and provide commercial remediation services. Even if the damage appears minor, calling in the experts is your best bet.

Every hour spent cleaning up is an hour of lost revenue, productivity, and potential customer loss. SERVPRO understands the urgency of quick, professional, and thorough remediation of a fire that occurs to a business, knowing how to address not only the fire damage but secondary damage caused by fire extinguishing efforts such as water or chemicals. When the need arises for professional cleaning or emergency restoration services in addition to reconstruction capabilities, we have the expertise and the knowledge to get your property back in business.

Work with SERVPRO for commercial remediation

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village specializes in the cleanup, restoration, and reconstruction of residential and commercial property after a fire, smoke, or water damage event. We have the equipment, expertise, and experience to restore your fire and smoke damage to its preloss condition. Call us at 904-429-4457. We’re here to help 24/7/365!

Emergency Fire Damage Restoration Services at a St. Augustine Medical Office

5/6/2022 (Permalink)

Fire and smoke damage last a lot longer than flames do and can be devastating to your commercial property.

Over the weekend we got an emergency call from an eye clinic that suffered from a fire. The initial flames started and were confined to the employee restroom, but as we often see with fire damage, the damage spreads beyond just the source site. A fire needs oxygen-fuel-heat to exist, so when an item burns, it gives off gases, small particles of suspended matter, and aerosols. The particles and aerosols are visible smoke, smoke follows the airflow of the structure, depositing soot and smoke damage throughout the property. 

Because of this, there were multiple areas of the facility that needed fire damage restoration services. Our technicians started by removing any debris and completing any necessary demolition, they then clean and wipe down all surfaces that were covered with smoke or soot residues. That means all walls, floors, contents, medical equipment and the 300+ pairs of eyeglasses. Since the smoke traveled through the air duct system, a duct cleaning was needed to restore proper and clean air flow to the facility. Wiping down all surfaces can be a timely process as different surfaces require different techniques and cleaning methods, and may require several passes. 

Since this loss occurred on a Saturday, our team worked through the day and night Saturday and Sunday so that the office would be able to open and see scheduled patients that Monday morning. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we strive to minimize business disruption when it comes to navigating commercial water and fire damage because we know that lost time or down time means a loss in business and income. Our crews will work around your business hours and needs to complete the work, in this case it was working through the weekend to get the facility ready to open on Monday, cease work for the work week, then pick up again over the weekend. 

Fire damage restoration can help restore your commercial property to pre-fire condition, but it’s important to act fast to get fire remediation specialists out as quickly as possible to address the damage. If you find yourself dealing with commercial property fire damages, trust SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, and our professional fire remediation services that we’re known for. With immediate emergency service 24/7, call us at 904-429-4457 and our trained fire technicians will be there to restore your commercial property damaged by fire.

Welcome to Hurricane Preparedness Week!

5/5/2022 (Permalink)

We have the manpower and equipment for any size disaster!

Being so close to the water here on Florida's Historic Coast has its beauty and enhances our quality of life. However, there is a downside to being surrounded by so much water, making St. John’s County more susceptible to water damage due to flooding and other storm-related events and damages. SERVPRO of Greater St. Augustine offers rapid response 24 hours a day for 365 days a year. Hurricane Preparedness Week, a campaign led by the National Oceanic and Atmospheric Administration began this past Sunday. Hurricanes are dangerous and can cause major damage from storm surges, wind damage, rip currents, and flooding. We provide board-ups, roof tarps, and content packouts. 

St. Augustine Beach SERVPRO water damage restoration team always arrives at the scene professionally and is prepared with detection equipment, extractors, air movers, and dehumidifiers. SERVPRO understands that using the proper equipment makes a measurable difference in reducing claims loss expenses. We have detection equipment that informs the crew of moisture levels and this gives insight on how to best treat the loss. The faster we arrive on the scene, we can save more of your personal belongings, property, and money. 

The emergency water restoration starts with the call that is made to the office. Our crew chief will put together a scope for the water damage and determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. We have documentation where important content, art, and jewelry can be listed so you stay protected. While this is taking place, water extraction is being conducted using large pumps. The drying and dehumidification steps are next, these are monitored daily by our crews. When the drying goals are met, this means the area affected is dry. SERVPRO ensures to return your home to the pre-water damage condition.  

Call us today for a free estimate (904) 429-4457! 

Lunch & Learn With a Local Property Management Company!

5/5/2022 (Permalink)

Call our marketing department today for more information or schedule your own lunch and learn at 904-429-4457!

Earlier this week our marketing reps met with May Management, local property management, and Community Association Management firm locally here in St. Augustine, to go over all of the ways that SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can help with their property restoration needs. 

It was a chance for both SERVPRO and May Management to gain a greater understanding of the service offerings, the areas of expertise, and the resources that each organization can draw upon to accomplish their goals.  It was also a relaxed atmosphere that allowed all of the participants to get to know each other on a more personal level, which allows the business relationship to begin to flourish.

The Lunch & Learn format is just what it sounds like. We provide the food & drinks, whether it's lunch or an early morning breakfast type meeting.  While we are enjoying the provided items, we have an opportunity to discuss in a relaxed and informal setting, the things that make our organizations unique, the goals we have, the services we offer, and the expertise of our teams. We also talk about what would be a good referral for either organization and how we can look for opportunities to provide these referrals, as we go about our daily routines.

Lunch and Learns are a great way to build a network of trusted business partners, which not only benefits each organization but also the customers who are provided with trusted, competent service providers.

If you are interested in participating in a Lunch and Learn, don't hesitate to reach out to our marketing department and get one scheduled in a time frame that works best for your working environment, as well as any dietary restrictions. Your organization will benefit, your customers will benefit, and you won't have to bring a breakfast or lunch that day! What could be better than that? Call and ask for a member of our marketing department today at 904-429-4457!

Safety First, St. Augustine!

4/22/2022 (Permalink)

Safety First. Every week our team participates in group safety training to ensure we stay as safe as possible on project sites!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we not only strive to provide the best possible experience for our customers when it comes to service, quality of work, and safety practices, but we want to create the same environment for our employees as well. That is why every Friday, we bring our whole team together to participate in safety training. 

Our weekly safety training covers a wide range of topics from wearing proper protective gear when working in hazardous conditions and property testing PPE to ensure a proper fit, to heat safety and driving safety. We like to focus our weekly topics on what we currently have going on throughout projects, or potential hazards that could be on a job site we are actively working. This week our safety was on ladder safety, led by our restoration crew chief, Ken. 

Ken went over proper ladder use by maintaining points of contact, what parts of the ladder are safe to stand on, weight restrictions, and signs to look for that could indicate that the ladder is unsafe for use. We encourage our team to get involved, ask questions or go over scenarios that could help in future situations. 

Have Water Damage in your St. Johns County Commercial Space?

4/22/2022 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help minimize business interruption when it comes to water damage! 

We got a call early in the morning when a local St. Augustine medical office staff arrived at work for the day to learn that a pipe had burst on the third floor of their building, flooding their office space and patient areas. They quickly called us to come out and assess the damage and start extracting the water as they had patients scheduled for appointments throughout the day. We were able to get a team on-site within the hour and create a plan where we could handle the water damage and set equipment, while they still saw scheduled patients and carried on with daily tasks. 

One of our goals at SERVPRO is that when disaster strikes, we will work to minimize interruptions to your business and daily life which we know is essential to our commercial clients and their customers. We have the knowledge, staff, and equipment to handle any loss, big or small as quickly as possible to make it "Like it never even happened." 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we have an on-call team ready to respond to your disaster 24/7/365 because we know that a quick response time is key to a successful dry out. Call us at 904-429-4457, a team member will always answer your call and assist with any questions you may have!

With Hurricane Season Quickly Approaching, Is Your St. Johns County Commercial Property Emergency Ready?

4/22/2022 (Permalink)

Call us today and ask our marketing department to help you create an Emergency Ready Profile! This helps us minimize business interruption!

Like most commercial properties, your facility probably has an emergency exit plan in place with illuminated signs leading occupants to safety, and even facility maps strategically placed to identify alternate routes out of the building. But have you developed a thorough contingency plan? Does that plan include resources focusing on the first 24-48 hours to help get you back in your building as quickly as possible?

If you answered no to either of those questions or just think your emergency plan could use some updating, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help! 

As many as 50% of businesses may never recover following a disaster such as a fire, flood, or storm damage. That's 5 out of 10 businesses, don't let your business become a statistic. We support local businesses and we don't like to see them close down! Especially not due to a disaster like a hurricane, flood, or fire. So not only can our professionally trained crew respond to your fire or water damage loss 24/7/365, but we can also provide you assistance in developing an Emergency Ready Profile. This is a no-cost assessment that allows us (and you) to gather and document important information to help prepare for a disaster.

With our SERVPRO Emergency Ready Profile, critical information like phone numbers and location photos of water and gas shut-offs are available in seconds on our free mobile app in the event an emergency situation occurs. By having an ERP, your odds of going out of business due to a disaster are dramatically reduced, because the faster the mitigation process begins, the less damage and less expense along with minimizing business interruptions by having an immediate plan of action.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is ready to respond to your emergency and help you prepare for it. Call our office for more information, at 904-429-4457! Should disaster strike and your business suffer water or fire damage in St. Augustine or surrounding St. Johns County, you can count on your local SERVPRO to make it "Like it never even happened." 

Here to Help with a Large Commercial Loss in World Golf Village!

4/14/2022 (Permalink)

No water damage loss is too big or small for SERVPRO of Greater St. Augustine/ St. Augustine Beach!

Over the past week, our SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village team has been working on a large commercial loss that affected 4 floors, 60 rooms, and almost 200 pieces of equipment. The call came in over the weekend and took our on-call crew about 24 hours to extract standing water, complete needed demolition, and set drying equipment. 

Throughout the week we have continued to monitor the drying process and equipment to ensure the property has a quick and successful dry out so that the hotel can go back to operating at full capacity, "Like it never even happened." 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, you can count on us to respond to your water damage emergency within 60-90 minutes. Big or small, we have the equipment, knowledge, and staff to restore your property to preloss condition and help walk you through this stressful time. We know that water damage and emergencies don't stick to normal business hours, that's why neither do we! You can call us 24/7/365 at 904-429-4457!

Why SERVPRO Stands Out!

4/7/2022 (Permalink)

Our team cares for your home after a major water loss. Call us today for a free estimate!

In the event of emergency water damage, things may seem hectic and confusing. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can be your guide through this time. Our certified team of professionals has a rapid response, equipment, and documentation to ensure your home or business stays protected. 

Our Team Cares!

Our team in St. Johns County understands that time is a key element in water mitigation and restoration. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can have a rapid response to your home or business within 90 minutes after getting the call. The key to reducing damage and saving money is responding quickly to your damage. 

We use the Right Tools and Equipment!

We have specialized tools like those pictured here, that protect your walls, furniture, and other belongings. We arrive for all water and fire damage, or mold remediation prepared and properly trained for every situation. Check our water damage tips that our IICCRC shared to help protect the contents within your home! 

We Provide All Services!

Not only do we specialize in water extraction, fire damage restoration, and mold remediation services, but we also provide reconstruction. By having our own reconstruction service team, we are able to avoid hiring a contractor and this really helps keep the overall cost of the job lower than our competition! Many times with fire damage, there also comes a lot of water damage that follows. Our reconstruction team is able to build back the facility’s structural integrity and also the small details such as painting, flooring, and furniture restoration. 

Team Meetings

Here in St. Johns County, our whole staff meets every morning to go over various topics. These meetings include training on equipment and procedures so our team always has fresh training. We also go over the schedules of the day, our goals, and how to achieve them. Our team goes over the details of each job and notes specifics that are important for the whole staff to know. 

Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today (904) 429-4457 for a free estimate! We provide 24-hour rapid response 365 days a year! 

Why is Biohazard Cleanup Important?

3/28/2022 (Permalink)

At SERVPRO of Greater St. Augustine, our staff is professionally trained to clean up all biohazard situations quickly and safely!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is a local restoration expert specializing in all biohazard cleanup needs in Greater St. Augustine/ St. Augustine Beach and surrounding areas! SERVPRO has been around since 1967 and has extensive experience when it comes to biohazard, crime scene clean-up, and mold remediation jobs! 

What Is Biohazard Cleanup?

A biohazard is any potential threat to the environment or human health caused by biological agents. Common biohazards include human bodily fluids, rodent droppings, hoarding scenes, chemical waste and sewage backups. Bodily fluids are spread by coughing and sneezing, which can increase the spread of viruses. SERVPRO of Greater St. Augustine sanitizes the area and reduces the risk of infection. 

What Are Its Benefits?

This precaution can improve productivity since your employees will know that you're prioritizing their health. Your team members won't have to take breaks to find disinfecting wipes and sanitize their areas. Also, since you'll prevent the spread of disease, there will be fewer employee absences. St. Johns County can rely on SERVPRO of Greater St. Augustine to have trained professionals to clean, disinfect, and deodorize your business. 

Why Should You Hire Professionals?

Professional cleaners have the expertise and personal protective equipment to sanitize correctly and safely. We use the proper chemicals to destroy microbial contaminants and know where to apply them for the best results. Our team of professionals will clean door handles, light switches, desktops, and other necessary locations. 

If your business requires biohazard cleanup, contact SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village in St. Augustine, FL. This local company offers commercial and residential cleaning services. We will disinfect surfaces and prevent the spread of disease to keep your workplace safe and productive. We can also provide mold remediation, water damage restoration, and fire damage repairs. Call 904-429-4457 to schedule biohazard cleanup. 

Why Choose SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village?

3/24/2022 (Permalink)

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, we are here to help 24/7/365!

Florida is known for its sunshine, beaches, and heat-filled summer days. For those reasons, Florida is also known for its server storms, especially flash storms that can strike without warning and potentially cause major damage from water damage due to flooding and high winds, to fire damage from lightning strikes. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we have seen firsthand the kind of damages that can be caused by flooding and fires. As a local St. Johns FL restoration company, we are committed to being here to help when disaster strikes and are wholeheartedly invested in our community. 

As America's oldest city, St. Augustine has a lot of special landmarks and history to preserve, as do all the residents of the city. That is why we make it our number 1 priority to help clients who have suffered from water damage or fire damage. We provide a wide range of property restoration and cleanup services including water damage, storm damage restoration, water extraction from flooding and other water mishaps, mold remediation, fire damage cleaning and repair, as well as emergency cleaning services. 

As one of the only local restoration companies in St. Johns County, we are committed to providing residents with the services needed as quickly as possible. Our on-call is ready to respond to your emergency 24/7/365, within 60-90 minutes. Since 2015, we have been covering all of St. Augustine and the beaches, Vilano, World Golf Village, Nocatee, and all the way up to Fruit Cove. Water or fire damage can be overwhelming, let us walk you through the next steps as timely mitigation is key to a successful restoration, keeping both time and costs down to get you're properly back to preloss condition and "Like it never even happened." as quickly as possible. 

Call us today at 904-429-4457 for rapid emergency response, or to schedule, a free estimate with our IICRC certified production managers. 

Water Damage Equipment Makes a Difference

3/24/2022 (Permalink)

In a water damage emergency, St. Johns County can rely on SERVPRO of Greater St. Augustine. Call us today for a free estimate (904) 429-4457!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village was called for an emergency water damage job late last night. SERVPRO arrived quickly on the scene, with specialized tools for water detection and water extraction. It is best to call at the earliest time of need as emergency mitigation services help minimize additional property damages. 

Why trust SERVPRO? 

St. Johns County can rely on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to arrive prepared and professional to their home and business. The right tool for the water job is vital to timely mitigation and these water damage professionals thoroughly understand how to dry a structure and personal property effectively. 

Psychrometrics

Psychrometry is the study of the air and its properties. Our SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village professionals measure for temperature, humidity, vapor pressure and dew points. These measurements help evaluate air conditions in the structure to create the proper atmosphere for more efficient drying. 

We use the Right Equipment 

Our SERVPRO professionals use moisture sensors to detect moisture in carpets, baseboards, and walls. Moisture meters are used on various materials that determine actual moisture content. St. Johns County crews also have specialized extraction equipment which remove water from floors and upholstery. This is the most effective method of removing moisture. Air movers are used to enhance evaporation at the surface level, thereby reducing drying time. Dehumidification machinery lowers humidity, which in turn increases the rate of evaporation. It pulls in the moist air and then discharges dry air. This air acts like a sponge and absorbs moisture from wet materials. Deodorization equipment is used to neutralize odor causing particles. 

In our business, you need us fast! Fire damage, water damage, and mold remediation waits for no one. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has a 24 hour rapid emergency response team all year round. Call us today (904) 429-4457! 

Why Do I Need to Call a Professional Water Remediation Company for the Water Damage in my St. Augustine Home?

3/18/2022 (Permalink)

Keep calm and call SERVPRO of Greater St. Augustine/ St. Augustine Beach, we're here to help 24/7/365, 904-429-4457!

Can't I just handle it myself? 

It's just a small leak and there seems to be minimal damage, however, sometimes "minimal" water damage isn't so minimal. Minimal water damage like a persistent leak from a sink or pipe overtime causes water damage to the fixtures around it like walls, flooring, and cabinetry. It may not seem like water at one time, but addressing this damage is key to protecting your home from secondary damages that come from untreated water damage like mold growth and wood rot. That is why it is important to call a PRO like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village when you experience water damage in your home. 

How Will SERVPRO Help With my Water Damage?

We will dry out the water-damaged areas within your property, but will start by putting together a scope of work that determines and lists all damages that exist and a predicted drying plan to return your home back to preloss condition! 

Our technicians go through intensive training to obtain their IICRC certification, the standard in cleaning and restoration. As experts in water damage, they can efficiently inspect and identify other areas of potential concerns beyond the easily viable issues. We rely on advanced technologies and equipment to detect moisture that the eye can not visibly see and then set powerful drying equipment like air movers and dehumidifiers to ensure a successful dry out. Our Air movers force the water that has been absorbed into floors, walls, and cabinets out into the air to get removed by the dehumidification from our dehumidifiers, aiding in avoiding potential issues with mold due to excess moisture. 

We are the Local Water Damage Cleanup Experts! 

If your St. Johns County property is suffering from water damage, it is best to act quickly and call professionals like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to prevent any secondary damages. We have highly trained technicians and industry-leading equipment to get your home back to normal and "Like it never even happened." as quickly as possible. Don't wait, we are ready to respond 24/7/365, call us at 904-429-4457! 

We Are Only As Good As Our Last Job!

3/17/2022 (Permalink)

We are here to help 24/7/365 and the feedback from our customers helps us continue to grow, thank you! We couldn't do it without you!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we strive to provide all of our customers with the best customer experience possible! 

We know that our customers who are dealing with water damage, fire damage, or mold growth are going through a stressful, emotional time so our highly trained, and friendly team is here to support them throughout the whole process, addressing questions, concerns and educating them on the next steps. 

With over 80+ Google reviews and a 4.8 average star rating, we are only as good as our last job and rely on our customer's reviews, feedback, and insight to grow and continue to provide the best possible experience, because after all.. our customers are what make us such a successful restoration company! 

Let's take a look at a few of our reviews from happy customers:

"Norbert and his team at SERVPRO of Greater St. Augustine were outstanding from the initial water damage to the final reconstruction! Incredibly professional, beautiful/detailed work, and kept in constant communication with me. I will 100% be using them for the reconstruction work for the other part of my home. THANK YOU SO MUCH!

-Kerry Thompson

"Joey and Josh were amazing! They were both professional and respectful in every way possible. The water issue happened late in the evening and unfortunately continued throughout the remainder of the night into the next day. I know they were both tired but their attitude and helpfulness never wavered! They were always respectful and professional and wanted to be sure we were all taken care of. I would not hesitate to have these young men in my home anytime. Congratulations on an excellent crew and team!"

-Linda Turnage

More happy customers created! Should disaster strike and you find yourself in need of water damage extraction, water damage restoration, fire damage restoration, mold mitigation, storm damage response, crime scene, or biohazard cleanup in St. Augustine and surrounding St. Johns County, you can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. 

If you have any questions, want more information on the services we offer, you can check out our website here, or call our friendly office staff. As a 24/7/365 emergency restoration company, someone will answer your call 24/7, with no automated or voicemail system because we know that timely response leads to better restoration and mitigation results, keeping time and project costs down! 

Call us today at 904-429-4457 for emergency response, or to schedule a free estimate! 

Is Your Office Building Prepared for An Unexpected Disaster?

3/17/2022 (Permalink)

If you own or manage an office building or other type of commercial space, fire safety and emergency preparedness should be a priority. Being prepared with a well-thought-out emergency plan can not only protect your property but potentially save the lives of the people in the property in case of an emergency. Keep reading below to see if your building is prepared should disaster strike!

Have Functioning Fire Extinguishers Readily Available 

You want to ensure that you have a suitable number of fire extinguishers readily available throughout the building, clearly labeled and accessible. Taking additional time to try and locate an extinguisher during an emergency can create a more dangerous situation and lead to more damage. Your fire extinguishers should be tested on a regular basis to make sure that they are functioning properly, as well as any fire suppressant or sprinkler system. 

Check Your Smoke Detectors and Fire Alarms 

Your smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly in case of an emergency situation. Also, confirm that your building has a clearly marked exit plan so that occupants know to safely exit the building. 

Implement Safety Training 

An important step for safety preparedness is safety training for both homeowners and business owners. Including a fire safety training course in your workplace will help the occupants to know exactly what they do should an emergency of any kind occurs such as a gas leak, a fire, severe weather, or flooding. You can also contact our local St. Johns County Fire Rescue for information available to help implement safety procedures in your place of business. 

Emergency Exits 

Having illuminated emergency exit signs can help direct occupants out of the building in case of an emergency. Make sure that the emergency exit is not obstructed and easily accessible at all times. 

Have an Evacuation Plan

Have your commercial building inspected for any potential fire code issues or potential safety hazards. From there conduct regular fire drills and educate employees on where emergency exits, fire extinguishers are at and how to properly use them. Another useful tool would be setting up your free SERVPRO Emergency Ready Plan. This no-cost assessment of your facility can help you get prepared with any issue that may come along, and if restoration work is required, ensure that the process is able to start as quickly as possible, keeping damages and costs down. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help 24/7/365 should disaster strike! Call us at 904-429-4457 to dispatch a crew or get more information on how we can help make it "Like it never even happened." 

You Can Count on SERVPRO of Greater St. Augustine for Fire Damage Restoration

3/14/2022 (Permalink)

St. Johns County can count on SERVPRO of Greater St. Augustine for emergency fire damage restoration!

Our number one priority here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is returning water and fire damaged areas to preloss condition, making it "Like it never even happened." 

SERVPRO Franchise Professionals have been helping home and business owners recover from fire damages since 1967. You can count on SERVPRO of Greater Saint Augustine 24 hours a day 365 days a year. 

Structural Cleaning- After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village our professionals will begin pretesting for restorability and will start working from the source of the damage outward. This process determines the proper cleaning method for the loss and focuses on saving your time. Depending on the fire damage extent, a local SERVPRO professional may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on surfaces, eliminating the expense incurred with repainting or refinishing. A SERVPRO professional will clean to prepare for painting. This process deodorizes and ensures the new layer of paint will adhere properly to the surface. 

Contents Cleaning - All of the fire restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO professionals can provide both wet or dry cleaning services. Soot residue can be both hard to see or very overwhelming. Our SERVPRO team will be vigilant of wiping all content materials of soot. Additionally, items such as electronics, art, and bedding, will also be cleaned and deodorized. Your local SERVPRO has documentation of an inventory list of all “to be claimed” items if requested. 

Deodorization - St. Johns County can count on SERVPRO to use specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. Our crews use top of the line deodorization equipment and processes to remove the source of odor. Ask our SERVPRO professionals about our Ultra Low Volume (ULV) Foggers and our Thermal Foggers. Check out our Fire Damage Emergency Tips from our local IICRC certified crew! 

We also provide a number of services for emergency water removal, water damage and mold remediation! Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to schedule a free estimate (904) 429-4457! 

Why You Can Count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village for Water Damage Restoration

3/10/2022 (Permalink)

Give our SERVPRO of Greater Saint Augustine team a call anytime or any day at 904-429-4457!

When SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village was called into action one Saturday morning, we quickly arrived on the scene. The local Heroes wasted no time! Within one hour of receiving the call of a loss a SERVPRO Franchise Professional will arrange our team. Within the next four hours our team will be on the site of the loss. Finally, within eight hours of arrival, we will have a verbal briefing of the scope for the loss.  

Water damage from flooding, leaks, or overflows can be very unexpected. Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village we specialize in full-service water damage and mold remediation. Our  SERVPRO Professionals use specialized detection, extraction, deodorization, and dehumidification equipment as we understand that these tools make all the difference. 

Our steps of getting your home back to “Like it Never Even Happened” after a water loss happens in six steps. Check out our Water Damage Restoration Process and Water Damage tips that our Institute of Inspection Cleaning and Restoration Certified team put together. Mitigation services can help lessen property damages as well as help to save money in the long run.  

We offer a wide range of services from cleaning, to remediation and on to reconstruction SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is the vendor of choice for many local residents and businesses alike. 

With over 1,500 Franchises nationwide, 24 hour emergency service, and open 365 days a year call SERVPRO of Greater St. Augustine for all restoration needs, big or small 904-429-4457! 

How Can SERVPRO of Greater St. Augustine Restore My Home From Fire Damage?

3/8/2022 (Permalink)

Dealing with the aftermath and damage from a fire can be extremely stressful, let SERVPRO of Greater St. Augustine help you every step of the way!

Once the fire has been extinguished by St. Johns County Fire Rescue, you are then facing the daunting question now what? Next comes fire damage restoration, fortunately, our experts have the experience to clean smoke and soot residues and eliminate orders to get your property back to pre-fire condition, "Like it never even happened."

You may be asking yourself, "Is there anything I can do to help move the process along?" Keep reading below to learn the most common questions asked when fire and smoke damage are present. 

Can I Start Cleaning What I Can Before Brining in Professionals? 

If you try to scrub away fire damage residues like soot, you run the risk of further damaging your home. Fragile surfaces and materials may tear or continue to stain because of aggressive cleaning. When leaving the cleaning to the professionals, you can have peace of mind knowing that our technicians are trained and have the proper equipment and materials to safely restore and clean your home and its belongings. 

Is the Damage left from the Fire and Soot Permanent? 

Fire damage residues left in your home are not permanent. A fire creates different kinds of smoke throughout its duration based on the materials it burns, the speed of combustion, and the amount of oxygen present. When synthetic materials burn, they create soot that clings to surfaces, whereas residues resulting from natural substances such as wood cause let soot to adhere, though still difficult to clean. Fires that burn slow and lack oxygen produce wet smoke that can be extremely difficult to remove compared to quick-burning fires that create dry smoke. Our experts are trained to know how to assess the type of smoke caused by the fire and how to address it.

Can You Adress the Smoke Odor Left from the Fire?

Yes, to eliminate the smoke odor and deodorize your home our technicians can take several steps. 

• We utilize sprayers to disperse deodorizing chemicals on heavily damaged surfaces
• Perform dust cleaning systems to clean odors from your HVAC system
• Place air scrubbers throughout the affected areas to pull odor particles from the air
• Use foggers to disperse deodorizing particles throughout your house.

Throughout the whole fire damage restoration process, we will document the damages to your home to assist you in working with insurance adjusters.

A fire can be a traumatizing experience, so it is essential to seek professional help to address the damages as soon as you can. The sooner our technicians can assess the situation, the better chance they have of successfully restoring your home before the damage has time to worsen. If you experience a fire, you can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to restore your home back to preloss condition. We are available to respond to your emergency 24/7/365, call us at 904-429-4457! 

What to Do When You Need Biohazard Cleanup for Your St. Johns County Home or Business

3/4/2022 (Permalink)

At SERVPRO of Greater St. Augustine, our staff is professionally trained to clean up all biohazard situations quickly and safely!

Disasters such as flooding, fires, and storms can all cause significant damage that requires specialized cleanings that SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village offers. However, did you know that we can also help with biohazard cleanup? 

What is Considered Biohazard?

When people hear “biohazard,” they think of toxic chemicals and spills. However, the following are biohazardous situations that we clean up at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village:

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Any of these situations require professional biohazard cleanup services. 

We Have Experience in Biohazard Cleaning 

Should you have a situation where you are experiencing any of the biohazards listed above, it's important that you do not try to clean up the situation at your St. Johns County home or business yourself. Trained biohazard cleanup professionals know how to handle each kind of situation to return your property to preloss condition safely as each situation requires a different clean-up procedure. For example, if you experience a sewage backup, SERVPRO of Greater St. Augustine will come in and remove the sewage, contaminants, and moisture to help ensure that the structure is thoroughly cleaned, disinfected, and deodorized. 
Or should there be a crime scene situation that needs cleaning, we will remove and dispose of all bodily fluids, tissue, and other potentially pathogenic substance resulting from the accident, trauma, crime, or death. We will clean, disinfect, and deodorized the stature. Should illicit drugs be present, we will follow federal and state guidelines to professionally clean all surfaces. 

Here to Help 24/7/365 with Biohazard Cleaning 

Situations, where biohazard cleanings are needed, are never antiquated, but should your St. Augustine home or property experience a biohazards situation, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is available to make it "Like it never even happened.” 24/7. Call us at 904-429-4457 to get the issue addressed and cleaned up. 

How Does SERVPRO of Greater St. Augustine Handle Water Damage?

3/4/2022 (Permalink)

SERVPRO of Greater St. Augustine has been helping St. Johns County with water damage restoration services since 2015!

Residential water damage requires professional assistance to limit damage to your home's structural integrity, and contents such as furniture and personal items, as well as help, prevent mold growth and odor issues. Water damage in a home could be the result of many issues such as a roof leak after heavy rainfall, a broken or burst pipe, or even a malfunctioning appliance. In some cases, the amount of excess water in your home can cause problems with flooring and other structural components of your home. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we have professionally trained technicians ready to respond to your emergency 24/7 to remove excess water and address the damage. The following steps will take place when you call in the water remediation experts at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village.

Water Damage Assessment 

When our technicians arrive on-site, we will immediately get to work assessing the extent of the damages. We will determine if the damage has just affected the immediate area and belongings, or if the damage is more widespread into floors, walls, and contents. Once we have established how far the water has traveled and what has been affected, we will have put together a scope of work of your water damage to ensure proper and complete restoration. 

Water Removal and Extraction 

Time is of the essence to keep water damage at a minimum so removing the excess water will begin almost immediately. Extracting the water will remove the majority of the water that is visible. We do that by using powerful pumps that will vacuum substantial amounts of water from your property quickly. Extracting the water as soon as possible helps in preventing secondary damages such as structural issues and mold growth. Once we have removed the excess water, we will move on to the next step which is drying the wetted areas. 

Drying Affected Areas 

The drying process then begins to dry the affected area thoroughly. We use room measurements, temperature, and humidity to determine the optimal number of air movers and dehumidifiers needed to dry your property quickly and effectively. Once drying equipment is set, technicians will perform daily monitoring to check the drying process and equipment, make any needed changes, and updated the homeowner daily on the drying progress.

Cleaning Affected Items 

After drying equipment has been set, we will shift our focus to cleaning any affected items like rugs, walls, and furniture. 

Addressing Any Remaining Damages 

When the water damage is substantial, it may require other restoration efforts to return your home back to pre-water damage. Additional needs could require reconstruction services like replacing drywall and baseboards, or carpeting and flooring throughout various areas and rooms. Our reconstruction team will review all damages and provide homeowners and insurance with recommendations prior to any work beginning. 

If you find yourself experiencing water damage in your St. Augustine, FL home, let the trained professionals at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village make it “Like it never even happened.” Our emergency crews are ready to respond 24/7/365, call us at 904-429-4457!

Dealing with Water Damage in Your St. Johns County Home

2/18/2022 (Permalink)

Timely and professional water damage mitigation services are key to making your damage "Like it never even happened."

No one wants to experience water damage in their home, but maybe some excess rain was just enough to finally cause your roof to leak, or maybe a burst pipe or appliance malfunctioning was the cause leaving you with water damage in your St. Johns County home. Water can be rough on a home, even small leaks can turn into a bigger problem if left untreated. When you experience water damage, it's important to know how to get help to address the damages in your home as quickly as possible to mitigate water damage. 

A professional water damage repair restoration specialist like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can help you address water damage in your home regardless of the cause. Our highly trained, IICRC certified technicians are prepared with the knowledge, skill, and equipment to restore your home back to pre loss condition. 

Why Do you Need an Experienced Water Remediation Company?

Water damage restorations involve several steps like the assessment of the initial damage, extracting the standing water, and setting drying equipment. Different water damage situations require treatment plans. For example, flooding from a storm may bring dirty, unclean water into the home that would require different remediation steps, then a washing machine that may leave soapy water throughout your home. 

Knowing how to address the water and what steps are needed is important for quick and effective restoration. It takes specialized equipment, moisture meters, and a knowledgeable professional who knows how to use the equipment properly. Regardless of how the water damage was caused, we know how to address any kind of water damage from beginning to end so that your home is back to pre-water damage condition as quickly as possible. A quick response time lessens the chance for secondary damages. That is why our emergency crews are ready to respond to your disaster 24/7/365. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we have been serving St. Augustine and surrounding St. Johns County since 2015 for water and fire damage restoration, mold mitigation, and reconstruction services. As your one-stop shop for all restoration and reconstruction needs, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is ready to make it "Like it never even happened." Call us at 904-429-4457 24/7 for emergency services or to schedule a free estimate and walk-through with our production managers. 

Why Commercial Cleaning is Important for Your St. Augustine Business!

2/3/2022 (Permalink)

There are a lot of issues that business owners are constantly working through on a regular basis to keep their business running from daily operations, sales, HR, accounting issues, to balancing a healthy home/work balance the list goes on and on... With so much on their plate already, sometimes issues such as regular commercial cleaning of the business slip through the cracks. Skipping a deep commercial cleaning may not seem like a big deal, but ensuring that you have a clean, fully operational business plays a big role in your relationship with your staff and customers.

Commercial Cleaning is Important to Businesses of All Sizes!

Why is maintaining professional commercial cleaning from a company like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village so important? Here are some of the benefits of prioritizing workplace cleanliness:

• It reduces the need to replace supplies and equipment as often.
  We are big supporters of restoring items along the way vs replacing. When dirt and grime are left to build up, they will cause unnecessary wear and tear on your office equipment. Flooring can become stained and unkempt, and office furniture left uncared for is unsightly, not to mention unsanitary. Regular professional commercial cleaning and maintenance will save you costly replacements of these items.
• It can help you find and fix damages before they become a problem.
  Regular deep cleaning can help you catch issues you might not notice. Regular cleaning maintenance can help you see the signs of water damage and mold growth that may otherwise go unnoticed. Mitigating damages from leaks are much easier to deal with at the beginning of the issue and easier to resolve. The longer the damage from a water leak goes on, the higher the costs for repairs are going to be and the higher the risk of mold.
  
  
• It can positively affect employee morale. 
  An unclean workplace makes it difficult to concentrate and has been proven to cause stress, especially for those people who are highly sensitive to uncomfortable surroundings. When your workers are happy and productive, your customers and clients will know it, and an atmosphere of positivity will affect your business by encouraging repeat sales and referrals.
  
  
• It gives your business an image and reputation of professionalism.
  If your business looks like a mess, most people may assume it’s unprofessional. Water-stained walls, dirty carpets, unkept furniture and machinery, and dusty light fixtures can give your prospective customers the idea that you are not a professional or clean business which can negatively impact your business as a whole. Simple commercial cleaning on a regular basis can help address this!

Why Choose SERVPRO of Greater St. Augustine for Your Commercial Cleaning Services?

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we offer the unique value of being a one-stop resource for all your commercial and damage restoration needs. We offer a variety of cleaning services, including:

• Air Ducts and HVAC
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

When grime, odor, water, and moisture challenges go beyond the scope of your regular janitorial staff and maintenance crew, you can count on your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village for prompt, efficient service.

Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best. In addition, if our commercial cleaning team finds signs of damage from water or mold during our services, we can not only alert your business promptly but can work with you to address the situation, regardless of how substantial the damage is so we can work on a plan to mitigate the issue and get your business back to normal as quickly as possible "Like it never even happened." Call us at 904-429-4457 to schedule your free estimate or 24/7/365 for emergency services!

February is Responsible Pet Owners Month! Learn How To Incorporate Pets Into Your Emergency Plans!

1/31/2022 (Permalink)

Having a pet alert decal in your window can help firefighters in the event your pets are still in the home!

Did you know that February is Responsible Pet Owners Month? As pet owners, we never want to imagine a situation where our furbabies are in danger, but according to the American Red Cross, an estimated 500,000 pets are affected by fires annually and about 1,000 home fires are accidents caused by pets each year. While we cannot predict when a disaster is going to strike, we can plan and prepare for it.
The most loving thing we can do is plan ahead just in case, and include our pets in family emergency plans. By following the steps below, you can begin to prepare for an emergency situation.

Take Safety Precautions:

• Check that you have multiple smoke detectors and carbon monoxide detectors in your home, they are functioning correctly and that you change the batteries twice a year.
  
  
• Make sure your pet is wearing a collar with proper identification and to date license in case you get separated during an emergency

Protection if Your Not Home:

We would hope that should an emergency situation occur, we would be home to get our pets to safety, but you should take precautions in case you're not home and your pet is alone when a fire starts.

• If possible, keep your pet near an exit so they have a better chance of getting out, use a pet gate to keep them in a designated area by an exit.
  
  
• Keep collars on and leashes nearby, but be sure not to block a potential exitway. 
  
  
• Get a pet fire sticker to hang in your front window to alert firefighters that you have pets inside. The sticker will have a list of important information like the number of pets, type of pets, and contact information.

Plan Your Escape Route:

Your fire safety plan should start with identifying all of the possible exits and then planning your evacuation route. Note things like if the front door is blocked, which window could be used as an exit and then have a designated meeting spot outside the home that is a safe distance from the fire.
A few things to note when planning for a pet is knowing your pet's hideaway spots.

• Do they have a favorite spot or somewhere they retreat to in chaos? Start there.
  
  
• Keep a pet emergency kit handy with a leash, carrier, food for your pet, and any needed medications, but ensure it is not blocking an exit.
  
  
• Designate a family member to be in charge of evacuating with the pets
  
  
• Practice fire drills with your pet

We love our pets like family, but it is important to remember that we shouldn't put our lives, or family members' lives in danger during a fire. If for whatever reason you are unable to quickly locate your pet during a fire and the area is unsafe, you must evaluate immediately. Once you are safely out of the house, do not go back in for any reason, notify the fire department that there are pets inside and let the professionals handle them.

Plan a Place to Stay:

Unfortunately, if your home suffers from fire damage there is a chance that your home may be uninhabitable for a while. Plan ahead to ensure that you have a safe, pet-friendly place for your pet to stay in the meantime, it could be a friend, family member, neighbor, or pet-friendly hotel.

Prevent your Pets from Starting Fires:

A big part of your pet fire safety plan should be eliminating and preparing for potential fire safety risks.

• If your home has a fireplace, consider getting a pet gate to ensure they keep a safe distance.
  
  
• Candles: curious puppies and playful kittens can easily knock over a candle and not only injure themselves, but also start a fire. Never leave a lit candle unattended with a pet, even for a minute. Consider switching to battery-operated, flameless candles.
  
  
• Stovetops and ovens: Pet's accidentally turning stove knobs is the leading cause of pet-generated house fires. If your pet can reach it, they can touch it so consider protective covers to gating off the kitchen.
  
  
• Electrical cords: pets are playful and sometimes they may think that an electrical cord or extension cord is a chew toy, secure all wires and cords.

Unfortunately, even if you do routinely practice fire safety and prevention techniques with your pets, fires still happen, resulting in significant water and fire damage. When that happens, you can count on your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to mitigate fire and water damage losses. 

Fire damage restoration can help restore your home to pre-fire condition, but it’s important to act fast to get fire remediation specialists out as quickly as possible to address the damage. If you find yourself dealing with fire damage, trust SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, and our professional fire remediation services that we’re known for. With immediate emergency service 24/7, call us at 904-429-4457 and our trained fire technicians will help restore your home to preloss condition. 

What Does it Mean to Be IICRC Certified?

1/21/2022 (Permalink)

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we pride ourselves on being IICRC certified, knowing that we offer the best service possible to our customers. 

The IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. The IICRC has evolved into a global organization with more than 6,000 Certified Firms around the world. The IICRC established the recognized standards for inspection, cleaning, and restoration and serves as the foundation for basic principles of proper restoration practices. These practices are reviewed and updated every 5 years to keep up with changing environments and advancements in technology. These stands include cleaning carpet, upholstery, textile floor coverings, commercial cleaning and restoration, fire cleaning and restoration, mold restoration, and water damage cleanup and restoration.

To become IICRC certified, employees go through specific training to learn each standard and the science behind that standard. Companies that are IICRC certified are expected to uphold a certain level of integrity and excellence.

When you hire an IICRC certified company like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, you have peace of mind knowing that knowledgeable and professionally trained technicians with the most up-to-date procedures and knowledge will handle your water, fire, or mold damage mitigation. 

Is Your St. Augustine Business Practicing Good Fire Prevention and Safety?

1/20/2022 (Permalink)

SERVPRO of Greater St. Augustine thanks our local fire department for helping keep local commercial properties safe from fires!

Fires can be devastating to both businesses small and large. According to FEMA, 40% of businesses do not reopen after a disaster and another 25 percent fail within one year after. That is why it is crucial to protect your business from preventable disasters by keeping up with the latest fire safety codes. To help your business practice fire safety and prevention, follow the steps below.

Preventing building fire Damages By Following the Fire Code

The Florida Fire Prevention Code is updated every 3 years. It is a resource comprised to accurately apply and enforce requirements that help and protect life and property. The fire codes are enforced by local fire officials within each county, municipality, and fire district in the state. 

Unfortunately, too many commercial property owners fail to update the fire prevention system they have in place when these updates are made but it’s important to stay informed and in code for your safety.

The 11 most common code violations in commercial properties are:

1. Improper use of extension cords. This is one of the most serious and most common, you should never attach extension cords together, to permanent fixtures or pass them through holes in the wall.
   
   
2. Blocked exits and fire doors. It is critical to keep all doors and exits unblocked 100% of the time. 
   
   
3. Non-illuminated, flickers, blocked exit signs, and faulty lighting. 
   
   
4. Improper storage in fire pump and riser rooms. Fire marshalls often see miscellaneous items stored in here and in the event of an emergency, slows or prohibits their ability to work and accesses needed equipment. 
   
   
5. Blocked exterior fire department connection and valves. Landscaping such as trees, bushes, boulders or business equipment, pallets, and dumpsters are often in the way of the access points. 
   
   
6. Incorrect fire sprinkler system. Your fire sprinklers have to be up to code for your company's business and purpose. 
   
   
7. Fire extinguisher issues. Missing, damaged, or partially used fire extinguishers are especially common 
   
   
8. Broken smoke detectors. Sometimes large facilities have difficulty keeping up with missing or faulty smoke detectors. 
   
   
9. Fire alarms or pull stations not working. Fire alarm pull stations should not be blocked and should remain visible at all times. 
   
   
10. Items hanging from sprinkler heads or pipes. When hanging things from sprinkler heads or pipes, it's easy to accidentally activate them, resulting in water damage to the affected area. 
    
    
11. Not keeping proper records. As the owner of the building, it is your responsibility to retain copies of your inspection and repair records. 

How to Ensure You’re Following The Fire Code to Keep Your Business Safe

The common violations listed above are simple to avoid considering the potential alternative and should be taken more seriously. If you’re unsure how to follow these basics, contact your local St. Johns County Department and request to have a firefighter come to visit, prior to the official inspector, and educate you on the fire hazards in your commercial property as well as any violations that exist. This will help keep your business protected from fire and within code.

I Experienced a Fire. What's Next?

Unfortunately, even if you do routinely practice fire safety and prevention techniques fires still happen, resulting in significant water and fire damage. When that happens, you can count on your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to mitigate fire and water damage losses. 

Fire damage restoration can help restore your commercial property to pre-fire condition, but it’s important to act fast to get fire remediation specialists out as quickly as possible to address the damage. If you find yourself dealing with commercial property fire damages, trust SERVPRO of Greater St. Augustine, and our professional fire remediation services that we’re known for. With immediate emergency service 24/7, call us at 904-429-4457 and our trained fire technicians will be there to restore your commercial property damaged by fire.

How Quickly Should You Act When Water Damage Occurs in Your St. Augustine Business?

1/14/2022 (Permalink)

The restoration process begins quickly when you call SERVPRO of Greater St. Augustine/ St. Augustine beach 24 hours a day for water damage emergencies

Unexpected water damage can be detrimental to any business, big or small. When it comes to a water loss situation, the key to keeping water damage to a minimum is mitigating the loss quickly to restore your St. Augustine business back to its normal, functioning state. While some situations may seem minor, even small amounts of water can cause significant damages if left unchecked and open the door to more severe secondary damages down the line. That is why it is crucial to call a professional as soon as water damage is suspected. 

What Happens When Water Damage Occurs and Sits Over Time? 

The Initial Loss 
Within minutes, the water quickly spreads into floors, drywall, fixtures, and contents. 

Within the First 24 Hours 
The drywall begins to swell and break due to the saturation, hardwood, and furnishings will swell and crack, and microbial growth my begin to grow from the excess moisture. 

Throughout The First Week 
Flooring will likely become unsalvageable, any wood that is saturated will begin to warp, wet ceilings may collapse, and microbial growth will accelerate. 

Unchecked Damages After a Week
After water damage sits for a week the restoration costs will begin to escalate, the property structural safety may be compromised, and existing microbial growth spores will continue to duplicate. 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we know that water damage is stressful and you may not know what the next steps are. That is why we are here to help you develop a contingency plan in case of water damage or another emergency situation. With our Emergency Ready Profile, you get a free assessment of your facility that identifies the prioritized point of contact for authorizing work to begin after an emergency situation so the cleanup and restoration process can begin. Having this in place in result saves time, lessening damages and costs, getting your business up and running quicker saving you both time and money!

If you suffer from water damage, your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. Our highly trained technicians can mitigate and dry out the excess moisture quickly before the structural integrity of your property becomes at risk for secondary damages and mold growth. Acting quickly and avoiding any delays not only save the property's structural integrity but lessens the amount of time needed to mitigate the water damage, but the timely response can also aid in keeping overall costs down. Call us at 904-429-4457 to schedule a FREE estimate, or for emergency services 24/7/365! 

SERVPRO of Greater St. Augustine "Adopts a Family" This Holiday Season

12/17/2021 (Permalink)

We were so happy to be here to help this holiday season. Happy Holidays from our SERVPRO family, to yours

There is no better holiday tradition than spreading holiday cheer by getting involved with our local community and helping out those who are less fortunate. 

Each holiday season, Betty Griffin Center, a local women's domestic violence and sexual assault shelter offers their "Adopt-A-Family" program where they have their families in our shelter fill out a ‘wish list’ for the holiday. After participating for the first time last year, it quickly became a new holiday tradition that we would continue to embrace for years to come. 

This year we "adopted" a family of 6 and had so much fun shopping for the items on the wish list, it definitely got us in the holiday spirit!

If you would like to donate, Betty Griffin Center offers a variety of donation opportunities, for more information check out their website and Wish List or their Thrift Shoppes and see how you can help them reach more people in our community. 

Betty Griffin Center's mission is to offer protection and quality services for victims of domestic violence and sexual assault and their families in St. Johns County. They operate a shelter that offers assistance, counseling, and transitional support to the women and their families. 

Emergency Board-Up Services in St. Augustine

12/6/2021 (Permalink)

SERVPRO of Greater St. Augustine/ St. Augustine Beach was able to get the damaged area boarded up within a few hours to prevent further damages!

Did you know that SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village offers emergency board-up services for both residential and commercial properties? 

Emergency board-up services include coving broken or damaged doors, windows, and other openings with plywood. When an incident occurs that needs board-up services, you may not be able to address and fix the broken or damaged window right away, that is why it is important that you board it up right away to prevent further damage. Board up offers protection from elements like rain and heavy winds, outside animals like raccoons, rats, or other pests, as well as protect your home from vandals that could further cause damage to your property. The property should then remain boarded up until you have it fixed by a professional. 

Over the weekend we got a call from a store owner who had a car drive through the storefront while doing a curbside pick-up order. We were able to get the damaged area boarded up within a few hours to prevent further damages until further repairs could take place the following week after our reconstruction manager walks the project to determine the next steps to complete a full repair. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is always here to help. From water and fire damage restoration, mold mitigation to reconstruction and emergency board-up services, SERVPRO of Greater St. Augustine is your one-stop shop to make it "Like it never even happened." We have highly trained emergency crews on call to respond to your call 24/7/365. Call us at 904-429-4457 to dispatch a crew, or check out our website here for more information on services offered to St. Augustine and surrounding St. Johns County! 

We Had a Blast At The Cross Creek VFD 40th Anniversary Celebration!

11/22/2021 (Permalink)

Thank you Cross Creek VFD for the opportunity to attend and sponsor your anniversary celebration!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we love our first responders and giving back to our local community especially around the holiday season and this past weekend we had to opportunity to help the Cross Creek Volunteer Fire Department with their 40th Anniversary Celebration and Fundraiser!

The celebration was open to the local community and free food was provided, there were raffle prizes, a 50/50 Cash Prize Draw, and a horseshoe and cornhole tournament. It was a great opportunity to get the local community together for an afternoon of fun and raise some money to assist with the needs of the Cross Creek Volunteer Fire Department.

We had a blast and were so honored to sponsor the event and get involved with the local Hawthorn community while showing our appreciation to the hard-working firefighters that dedicate their time to the station! 

Keep Your St. Augustine Home Fire-Free This Holiday Season!

11/12/2021 (Permalink)

While house fires can happen any time of year, the holiday season can introduce new hazards that can increase the risk of fire. From decorations to cooking mishaps, many dangers can arise as you prepare for the festivities.

From 2014-2018 the National Fire Protection Association reports that U.S fire departments were called to an average of 172,900 home structure fires due to cooking disasters, with the number of home fires caused by cooking peaking at an average of 470 fires each day. With the holiday season approaching, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to offer some cooking fire safety tips to keep you, your family, and your home safe this Thanksgiving! 

1. Never leave food unattended on a range or cooktop. That’s where 61 percent of home cooking fires start.

2. Never cook on the stovetop when you are sleepy or intoxicated.

3. Use a timer to remind yourself that you are cooking.

4. Keep anything flammable – potholders, wooden utensils, towels, curtains, food wrapping – away from the stovetop.

5. If you must leave the kitchen for any period of time, turn off the stove.

We know that even with the utmost safety practices, that accidents can still happen. If your home sustains fire damage, the restoration experts at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can return your home to its former glory. In addition to handling fire damage and restoration, we also handle smoke and mold removal as well as water damage restoration. To learn more about these services or to schedule a free estimate, call our office at 904-429-4457! 

SERVPRO of Greater St. Augustine Wants to Thank the Hardworking members of St. John Fire Rescue

10/27/2021 (Permalink)

SERVPRO of Greater St. Augustine thanks and appreciates all the hard work from St. Johns Fire Rescue!

Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we want to personally thank all the hard-working members of the St. Johns Fire Rescue. Through our First Responder Campaign, we are recognizing team members at each of the stations that go above and beyond. Their efforts do not go unnoticed by their team members, and we wanted to ensure they don't go unnoticed in the community as well.

Dealing with the aftermath and restoration, we see the devastation that fires and natural disasters can have on families and businesses, as well as the hard work and sacrifices that these men and women make to help our community. 

Over the next several weeks we are working to recognize the hardworking men and women of St. Johns Fire Rescue. Nominated by their own team, we will be visiting each shift at each station to deliver a token of our appreciation as well as spotlight them on our social media pages and monthly newsletters so that others in our community may recognize them as well. 

Thank you for all that you do! 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is a premier cleaning and restoration company specializing in water and fire damage restoration, catastrophic storm response, mold mitigation, deep cleaning, and reconstruction services. We have been serving St. Augustine and surrounding St. Johns County since 2015 and are dedicated to being Here to Help. Our emergency crew is ready to respond to disasters day or night 24/7/365. To learn more about our services or to schedule a free estimate, check out our website here or call our office at 904-429-4457!

Not Only is it Spooky Season, it is Also Fire Season! Follow These Tips to Prevent Fires in Your St. Augustine Home this Halloween!

10/22/2021 (Permalink)

SERVPRO of Greater St. Augustine/ St. Augustine Beach wishes you and your family a safe and fun-filled Halloween!

It's spooky season and Halloween is almost here, bringing ghosts and ghouls to your doorstep, allowing you to deck your house out in spooky decorations! While this is the perfect time to decorate your home, it's important to remember that 2 out of 5 Halloween fires occur because of improperly placed decorations.

The NFPA found that between 2014-2018 an average of 770 home structure fires began from Halloween decorations, resulting in 2 fatalities, 30 injuries, and over $11 million in property damage. The majority of these fires took place because these decorations were too close to a heat source. Use safe decoration practices to ensure that you have a safe, and fun Halloween season!

Candle with Care

According to the NFPA, more than 44% of fires occur because holiday decorations are too close to a heat source! Whether it's one in a jack-o'lantern or a fall pumpkin scent candle, blow out all candles when you leave the room or go to bed and keep candles at least 1ft away from anything flammable. Glow sticks or electric candles are a safer option to consider when lighting up your jack-o'lantern. 

Use Dried Decorations Sparingly

When it comes to decorations, fall and Halloween decorations are usually very dry- corn stocks, dried flowers, cornstalks, all of which are extremely flammable. Be sure to keep these and other decorations away from candles and other heat sources

Choosing Costumes 

Some costumes are made with nylon and plastics that could easily ignite if you pass too closely by a candle or flame, so when choosing a costume, you want to make sure you stay away from long trailing fabric. If the costume includes a mask, make sure that it does not interfere with vision and the ability to see your surroundings. 

Don't Block Doorways 

While you may be tempted to decorate doorframes using fake cobwebs and paper streamers, this can actually make it more difficult to exit the home if a fire does break out. Exits are NOT an appropriate place for decorations. Keep obstructive decorations to inner walls and out of hallways, windows, and doorways, leaving an open path to exit the home in the event of a fire.

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village we understand that even with the utmost planning and safe practices, accidents happen. That is why we are ready to respond to your emergency 24/7/365. If you have experienced a fire and are not sure what the next steps are, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help, we will walk you through the process and provide you with a free estimate. We will also work with your insurance company every step of the way. To schedule a free estimate or learn more about the services we provide, 904-429-4457! 

What Does Fire Damage Restoration Entail?

10/8/2021 (Permalink)

Whether it started in a nearby brush or right on your stovetop, a fire can wreak havoc on your home. That is why it’s crucial to contact a fire restoration crew as soon as the damage is done. If you’re wondering how they repair properties, the guide below lists the steps of the restoration process.

5 Steps to the Fire Restoration Process

1. Inspection

The fire restoration crew will start by putting on safety gear so they can enter the site without inhaling smoke particles. Then, they’ll conduct a thorough inspection of the building, making a note of any fire, smoke, or water damage they encounter along the way.

2. Containment

To prevent the smoke particles from drifting throughout the property and causing further damage, such as discoloration, the fire restoration crew will block off the most damaged areas. This is also important because soot inhalation can cause respiratory issues. If the fire consumed the roof, they will cover the area with a tarp to protect the property from the elements.

3. Water Damage Restoration

If water was used by the property owners or firefighters to stop the fire from spreading, there may be water damage to address as well. The crew might have to rip out soggy carpets and remove wet wallpaper or insulation to prevent future mold growth. If mold has already begun to grow, they will execute remediation tactics to prevent it from spreading.

4. Fire Damage Restoration

This labor-intensive stage begins with soot removal on the walls and ceilings of the property. The crew has to be careful when removing the smoke damage so that the particles don’t become airborne and circulate throughout the indoor air supply. To remove particles already floating around, they may use an air scrubber. The crew will also work on restoring charred upholstery, window treatments, and mattresses.

5. Home Repair

Finally, the crew will wrap up the fire restoration process by addressing structural and aesthetic damage to the home. This might include reconstructing walls, frames, or support beams, replacing drywall or flooring, and repainting walls.

Homefires can be devastating both finically and emotionally, especially due to the fact that smoke and water damage from putting out the fire, often amplify the destruction to both the structure and the contents. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we are highly trained professionals that will help you recover from devastating fire & water damage if you do suffer a structure fire, but we believe that prevention is better than a cure. However, we know that accidents happen. That is why our team is ready to respond to your emergency 24/7/365!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village specializes in water and fire damage clean-up and restoration services for both residential and commercial customers. For more information or to schedule a free estimate, call our office at 904-429-4457!

How To Prevent Fires While Cooking

10/6/2021 (Permalink)

Cooking is the number one cause of house fires. Unsafe cooking can cause fire damage, which is what happened to this kitchen.

As Fire Prevention Week comes to an end, SERVPRO of Greater St. Augustine wants to remind you to stay safe while cooking, which is the number one cause of house fires. Cooking fires can happen to anyone, but there are ways to avoid them that you can make part of your everyday cooking practices.  

First off, you should never leave the cooktop unattended while cooking - no matter what. If you must leave, either turn the stove top off or find someone to watch over the cooktop in your absence. 

As far as clothing goes, short, close-fitting, or rolled sleeves are best so that your clothes are out of the way and don’t catch anything that could potentially burn the fabric and start a fire. 

It is also extremely important to have an extinguisher nearby in case of any emergencies so that you can try to put the fire out. Remember to call 911 first for help because you never know how fast a fire can grow and get out of hand. The faster the response the better. 

Another tip that may not come to mind right away is to not store anything in your oven. It may seem like a convenient place to store things, like a meal you want out of the way, a desert, or maybe even cook books, but this is a terrible idea. These items are easily forgotten and when the oven is turned on again and preheating, these items can catch on fire. It is much better to be safe than sorry.

It is important that your cooking areas are kept clean of flammable materials like splattered grease, food wrappers, or oven mitts. When these items are in unpredictable and inconsistent places, they may end up too close to a burner and catch on fire. A cookbook may be placed on a burner that you thought was off or had cooled down but hadn’t and start a fire. Whether you believe the stovetop is on or off, it is good practice to not use it as a resting place for anything. 

Treat fires appropriately. This means that it is important to know what content is burning. If it is food burning, water is sufficient to put it out. However, if it is grease that is burning, water may only turn to steam and become a hazard. For that reason, grease fires should be smothered with a lid, not treated with water. Microwave fires should be responded to by turning the microwave off and waiting for the flames to die out completely. Opening the microwave door will only allow more oxygen to fuel the flame.  

Do You Need Continuing Education Credits?

10/5/2021 (Permalink)

SERVPRO of Greater St. Augustine/ St. Augustine Beach hosts a Free Continuing Education Class for Insurance Agents/ Adjusters

SERVPRO of Greater St. Augustine/ St. Augustine Beach and South Fleming Island/ North Bradford County is hosting a completely free Continuing Education Class for insurance agents and adjusters on November 18, 2021. We will also be serving complimentary lunch after the classes - so not only is the course free, but also the food! 

There will be two classes that are each two hours long: Restorative Drying for Water Damage; and Cleaning & Restoring Smoke-Damaged Contents. Since class is four hours long, attendees will receive 4 credits total!

These classes are approved by the Florida Department of Financial Services for insurance continuing education credits. 

Registration starts at 8:30am, and the first class starts at 9:00am and runs until 11:00am. We will have a fifteen minute break in between the two classes, and the second class will go from 11:15am-1:15pm. After class we will serve a free lunch.

The class will be held at Office Evolution located at 12574 Flagler Center Blvd, Suite 101. Jacksonville, FL. 32258. 

So if you are an insurance agent or adjuster in need of Continuing Education Credits, these free classes are for you! We hope to see you and your office there!

How To Prevent Fires: Fire Prevention Week Tips

10/4/2021 (Permalink)

Fire Prevention Week is the perfect time to put in practices that will help you avoid fire damage or the need for fire damage restoration.

It’s Fire Prevention Week! SERVPRO wants to help you prevent fires from happening in the first place with some quick tips. 

• Test your smoke alarms regularly. Most of the time this can be done by simply pressing the test button on the alarm. The volume at which it beats will help you determine whether or not you need to change the batteries; if the beep is weak and quiet, you should change it immediately. Neglecting to change the batteries of smoke alarms can cause tragedies. 
• Inspect all your heating sources & keep them clean. Heating sources that are unclean or not functioning correctly can trigger a fire as well. Air filters should be cleaned regularly and space heaters need to be positioned in danger-free zones. Food and crumbs must be kept away form burners, as well as dish towels, cookbooks, curtains, and oven mitts. 
• Don't leave your kitchen while cooking. A fire can start in a matter of seconds, so leaving something cooking on the stove or baking in the oven is not a good idea. If you must leave, either turn the stove or oven off or find someone who can watch your masterpiece in the meantime. In addition to this, do not store items inside the oven. They may become forgotten and cause a fire when started again. 
• Aside from cooking, it is important to maintain your dryer by cleaning out the lint trap every load and getting it checked yearly. Another place to check for lint and miscellaneous items is behind the dryer. Items can collect and heat up behind there and become a potential threat. 
• Make sure all the cords in your home are not frayed or chewed so as to not start an electrical fire. Make sure they are placed in areas where they are less likely to overheat, and avoid putting the cord underneath rugs or where the cord is snug between items. 
• Be safe with flammable items. Make sure you blow out your candles before leaving the house or going to bed, and only light them on hard, steady surfaces raised from the floor where they are less likely to be knocked over. Fireplaces are another key to keep a close watch on. The sparks that fly could start a fire, so never leave the room unattended in which the fireplace is lit. 
• Always have fire extinguishers close by in case of emergencies.

How Do You Know If You Have Water Damage In Your St. Augustine Home?

9/29/2021 (Permalink)

A small issue can quickly turn into a large disaster. Don't wait, call SERVPRO of Greater St. Augustine at the first sign of water damage 904-429-4457

One of the most common problems that property owners can sustain is water damage. Broken and leaky pipes are 2nd in both frequency and severity in regards to annual claims resulting in water damage, with hurricanes/severe storms being #1. Although water damage claims have been growing faster than other components of homeowners insurance, many of these losses could have been prevented. 

Most water damage occurs because of leaks that were gradual, slow leaks eventually turned into a bigger problem. Unfortunately, many homeowners ignore small leaks or damage until it becomes a bigger issue, or they believe that they can take care of it themselves, which with minimal water damage may be true... but with water damage, there are often more damages than the human eye can see. If a pipe breaks within the walls or water travels through or into walls, you will be unable to see the extent of the loss and dry it out without specialty equipment.

So What Are the Signs of Water Damage in Your Home? 

When trying to prevent water damage, it helps to know what to look for to ensure that all preventable issues can be addressed. Check for the following signs of water damage in your home: 

1. Dark Spots or Water Stains 

Keep your eye out for dark spots and discoloration on the ceiling, interior, and exterior walls of your home. Darker spots usually mean that the water damage is fresh and could be still active, while yellowish or chalky stains are an indication of older damage. 

2. Peeling, Cracking, or Bubbling 

If the paint or wallpaper in your home is peeling or bubbling this is typically an indication that the inside of the wall is wet. When larger areas get wet and the wat sits, these areas begin to expand and that is when you will see cracks appear. 

3. Pooling or Puddles of Water

Continuous drips and leaks can leave puddles of water on your floor. If you notice pools of water and it comes back after you have cleaned it up, it is a good sign that you have an ongoing, active leak. 

4. Hearing Water

You might not always be able to see the water when a water loss occurs, but you may be able to hear it. Listen for drips or sounds of rushing water that go beyond the sounds that your usual pipes and systems make. 

5. Higher Water Bills 

Your water bill might vary month to month, but have you had a drastic increase in your bill and can't account for the change? You may have an active leak. 

6. Damp or Musty Odors 

Have you noticed a damp smell or musty odor in your home? This is often another sign of water damage and is usually the strongest around the area where the water damage occurred. 

7. Mold 

Mold can grow on almost any surface in your home that remains wet or in an area with excess moisture within 48-72 hours. 

If you think that your St. Augustine home has a leak or signs of water damage, your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. Our highly trained technicians can mitigate and dry out the excess moisture quickly before the structural integrity of your home becomes at risk for secondary damages and mold growth. Acting quickly and avoiding any delays when dealing with water damage and excess moisture not only save your home's structural integrity but lessens the amount of time needed to get your home back to normal, but the timely response can also aid in keeping overall costs down. Call us at 904-429-4457 to schedule a FREE estimate, or for emergency services 24/7/365! 

Peak Hurricane Day: September 10th

9/8/2021 (Permalink)

Hurricane Preparedness Month - Peak Hurricane Day

Hurricane season in Florida starts June 1st and lasts through November 30th, and this month is National Hurricane Preparedness Month which is a reminder to prepare you, your family, pets, home and vehicles for the dangers that hurricanes bring along. Around 90 percent of all hurricanes and 96 percent of major hurricanes (category 3, 4, and 5) occur within the months of August, September, or October. This week in particular is extra likely to have a storm event, containing the peak of hurricane season - September 10th. This means that this day is most likely to have a tropical storm or hurricane, otherwise considered “named storms.” September 10th has had a significant storm three out of four years on average in the past. 

This year, top forecasters are predicting more storms than originally forecast for the year - 9 hurricanes and 11 tropical storms in total, which is 3 more storms than the year had anticipated. It is very important to have a plan in place for such events and to be prepared so that you can keep yourself, your loved ones, and your belongings safe. 

For more information on how to stay prepared this hurricane season, scan the QR code provided. In the event you need assistance, our emergency crews are ready to respond to emergencies 24/7/365! Call our office today at 904-429-4457! 

The Peak of Hurricane Season is Just Around the Corner!

8/25/2021 (Permalink)

Hurricane season runs from June 1st through November 30th, as August comes to an end we are approaching the halfway point of hurricane season. But did you know that the peak of storm season is yet to come? 

The next few months are considered the "season within the season" as 90% of hurricanes occur mid-August through late October and the season officially peaking the second week of September on September 10th. The peak of last year's 2020 hurricane season, produced record-breaking storms with a total of 30 names storms, which is more than any past season. With a total of 3 different tropical disturbances currently in the Atlantic, storm season is beginning to ramp up as we head into the peak of the season.

If you have not already, now is the time to ensure that you are prepared for extreme weather and have updated emergency plans in place. Or if you prepared a kit at the beginning of the season or have one from last year, check your kit again to make sure your supplies are all accounted for and not outside of expiration dates. You do not want to wait until the last minute when a hurricane is forecast to hit and fight through the chaos of late planning and added stress levels. 

As you are creating your hurricane plans, there are several things you want to keep in mind: 

1. Determine Your Risk 

There are many different hazards that hurricanes and severe storms bring with them like storm serges, tornadoes and strong winds, inland flooding, and rip currents. Remember that impacts from hurricanes can be felt from hundreds of miles away. Determining the risks you could encounter before the storm hits, can help you better plan and prepare your home and family for them. 

2. Develop an Evacuation Plan 

Before a hurricane is predicted to hit, use local resources to find out if you live in an evacuation zone and which zone you are in. Once you determine your evacuation zone, follow all evacuation zones given and plan serval routes in case an issue arises with your original plan. And of course, when planning to evaluate, keep your furry friends and furbabies in mind. If you are leaving, they should be leaving as well. Make sure that your evacuation plans are pet-friendly or establish alternate safety plans for them. 

3. Put Together an Emergency Kit & Disaster Supplies 

At the beginning of storm season, begin to put together a list of supplies and assemble them before the first storm hits. You are going to need enough supplies to last not only through the storm but enough to sustain the aftermath as well. You should have enough food, water, necessary medications, and any other essential supplies to last each person in your family for a minimum of 3 days. For more information on developing an emergency supply kit and what you should put in it, Ready has put together a list of items to keep in mind when planning, check it out here. 

The most important thing during the hurricane and severe storm season is to ensure the safety of you and your family. Having a proper safety and emergency plan in place is key to preparing your family for whatever and whenever bad weather strikes. After the storm hits, if you return from safety to find that your property has suffered damages due to the storm, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. As leaders in disaster clean-up, your local St. Augustine SERVPRO has been serving the First Coast and surrounding St. Johns County since 2015. We have the training, equipment, and staff to handle water damage, fire damage, and the reconstruction service needs that come about due to flooding, heavy rain, and storm damage. Our emergency crews are ready to respond to emergencies 24/7/365! Call our office today at 904-429-4457! 

What Is In Your Hurricane Emergency Kit?

8/11/2021 (Permalink)

With hurricane season ramping up, SERVPRO of Greater St. Augustine/ St. Augustine Beach is here to help! Call us 24/7/365 at 904-429-4457!

Being prepared is essential, especially as we are in the midst of hurricane season. Although it has been a relatively calm season so far, it is very easy to get overwhelmed when disasters such as a hurricane, flooding, or fire strike. By having an emergency preparedness kit, you can have peace of mind knowing that you and your family have the supplies needed to last you a couple of days. With activity in the Atlantic picking up and two storms brewing, now is the time to begin putting together your emergency kit, or updating and checking expiration dates on your existing kit. 

What is an Emergency Kit? 

An emergency kit is a collection of household items that are essential to have on hand during an emergency. The supplies in your kit should be able to sustain your family for a few days if needed. When putting these kits together, make sure they are easily accessible and storable so they can be accessed at a moment's notice, like plastic bins or a duffel bag. 

So What All Goes Into an Emergency Kit? 

When putting your kit together, start with the items that you and your family cannot go without if you are stuck without access to any other supplies for a couple of days. As well as important documents and information that will be critical once the storm has passed Items such as: 

• Water- one gallon per person, per day
• Non-perishable food- enough to last at least 3 days 
• Flashlights/ candles 
• First-aid kit
• Battery-powered radio
• Extra batteries 
• Extra clothing and shoes
• Prescription and non-prescription medication
• Glasses/ contact lenses and solution 
• Cash
• Insurance policy information, identification, and banking information are saved electronically, as well as printed and stored in a waterproof and fireproof container 

If you have any infants or pets in the home, be sure to have formula, bottles, diapers, and wipes as well as extra pet food and water. 

After you assemble your emergency kit, it is important to do a yearly review of the supplies to ensure that nothing is outdated and that they are still safe to use. A yearly review will also account for the changes that your family sees, as kids are born or grow older, you'll need different items that you perhaps did not need in the past. The same goes with pets or any medical or health changes that could occur. Your kit needs to be ready to meet your family's needs at that time in your life, so updating your kits and supplies is critical when planning for emergencies. 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we understand the uncertainty that surrounds disasters and hurricane season. "Is this storm going to hit?" "Do we need to evacuate?" It can be a scary and stressful time, preparing in advance can help ease some of those worries. After the fact, if your home or business should suffer any damage from the storm, your local St. Augustine SERVPRO is here to help. As experts in restoration, we have been helping St. Augustine and surrounding St. Johns County with storm damage and water damage restoration, fire damage restoration, mold mitigation, and reconstruction services since 2015. You can count on us to make it "Like it never even happened." When the storm passes, and you need us, give us a call 24/7/365 at 904-429-4457! 

Do You Know What Category of Water Damage You Are Experiencing?

8/6/2021 (Permalink)

SERVPRO of Greater St. Augustine/ St. Augustine Beach is ready to respond to any water damage loss situation 24/7/365!

Earlier this week we received a call from a local property manager regarding sewage backup in one of their St. Augustine condominium communities. The backup affected 2 bathrooms and spread to the connected bedrooms in both of the affected 2 neighboring units. We were able to send an emergency crew to begin the extraction so the demo and drying process could begin. Water damage is one of the most common damages that occur in residential and commercial properties, so there are many things to keep in mind when it comes to water damage, one being the category of water damage. Since this was a sewage loss, this job was categorized as a category 3 loss. Keep reading below to uncover what the different categories of water are, and what you need to know about them. 

The IICRC defines the 3 categories of water as: 

Category 1: Sanitary "clean water" 

Category 2: Significantly contaminated "grey water"

Category 3: Grossly contaminated "black water" 

The different categories of water are classified by the course of the water damage and what potential contaminates it may have come into contact with. Understanding the types of water damage and the unique water removal or water cleanup solutions that are needed to successfully clean up the job is critical in preventing secondary damages in the future. 

Category 1: Sanitary "Clean Water"

The IICRC defines a category 1 water loss as water that originates from a sanitary water source and does not pose a substantial risk. Examples of category 1 water losses are rainwater, water supply lines, toilet tanks, and toilet bowls without contaminates. Since this water is considered "clean", we can typically restore and salvage affected materials like drywall, carpet and carpet pads, and hardwood flooring. 

Category 2: Significantly Contaminated "Grey Water" 

Category 2 water is defined as water that contains significant contamination that has the potential to cause discomfort or sickness if consumed. Examples of a category 2 loss could be, water from a broken fish tank/ aquarium, flooding from a dishwasher or washing machine. When a category 2 loss occurs we make sure to remove wet carpet padding and use anti-microbial to disinfect affected materials. 

Category 3: Grossly Contaminated "Black Water"

A category 3 water loss comes from water that is grossly contaminated and can contain pathogenic, toxigenic, and other harmful agents that could cause significant reactions from consumption or contact. Examples of a category 3 loss could be sewage backups, flooding from rivers/streams, wind-driven water from heavy storms like hurricanes and tropical storms. When a category 3 loss occurs, affected materials like drywall, carpet and carpet padding, insulation, and hardwood flooring should be removed as well as using an anti-microbial spray to disinfect. 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we know that the quick response time lessens the chances for secondary damages. That is why our emergency crews are ready to act fast and start the restoration process. We have been serving St. Augustine and surrounding St. Johns County since 2015 for water and fire damage restoration, mold mitigation as well as reconstruction. As your one-stop-shop for restoration and reconstruction needs after a loss, SERVPRO of Greater St. Augustine is ready to make it "Like it never even happened." Call us today to schedule a free estimate or 24/7 for emergency situations at 904-429-4457! 

Here to Help with Back to School!

8/3/2021 (Permalink)

SERVPRO of Greater St. Augustine/ St. Augustine wishes you a happy and healthy back-to-school season!

It's that time of year already, back-to-school season! With classes resuming in just a few weeks now is the time to start preparing your kids with the tools needed to return back to school, whether that's school supplies, a backpack, or even a new back-to-school wardrobe. But with COVID-19 spiking in the area, we know that keeping kids safe and healthy when returning back to school is top of mind. 

That is why SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help keep our communities safe and we are actively performing deep cleanings, disinfection services, and sanitization services for St Augustine and surrounding St. Johns County. With over 40 years of experience treating and working in hazardous environments, you can trust the PROs at SERVPRO to disinfect and sanitize schools, cafeterias, office spaces, classrooms, and dormitories. 

We currently have 5 solutions the CDC recommends using to disinfect and sanitize. Our main solution is EPA-approved and environmentally friendly. You can feel confident that your local SERVPRO professionals are here to help make it "Like it never even happened," for back to school!

To schedule a free estimate / walk-thru, call us today at 904-429-4457!

Extreme Heat Safety

7/30/2021 (Permalink)

Did you know: that over the past 30 years, extreme heat has led to more deaths in the United States than other extreme weather events, like hurricanes and floods?

St. Augustine residents are no strangers to the heat that Florida summers bring, but other than the discomfort that comes along with high temperatures, we often forget about the side effects heat can have on our bodies. Heat affects all people, but especially the young, elderly, and sick. As Florida residents, we have a greater chance of being affected due to the high temperatures and humidity. Follow the tips below to protect yourself and your family from the high temperatures: 

Prepare Yourself Before Going Outside

• Wear loose-fitting, light-colored clothing
• Be sure to apply sunscreen
• Stay hydrated even if you are not thirsty and limit alcohol and caffeine intake on those days.
• Be aware and pay attention to signs of Heat exhaustion
• Keep strenuous activity to a minimum during the hottest parts of the day (11 am-2 pm) and use a buddy system!
• If you must go outdoors, wait until temperatures cool down or stay in a shaded area if at all possible 
• Get trained in first aid to learn how to treat heat-related emergencies
• Call 911 if you see someone suffering from a heat emergency!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we specialize in fire and water restoration and mold remediation. Our highly trained technicians use specialized equipment and techniques to properly remediate your home quickly and safely. We have been serving the residents of St. Augustine and surrounding St. Johns county since 2015. To schedule, a free estimate call us at 904-429-4457! 

The Most Magical Place on Earth: The SERVPRO 2021 Convention

7/26/2021 (Permalink)

Our SERVPRO of Greater St. Augustine Team had a blast at this year's convention and is so excited about the future of our brand!

The SERVPRO Annual Convention is where the magic happens and last week SERVPRO franchises from all over the county were able to come together to celebrate the accomplishments that our brand has seen so far coming off of an unprecedented year, continue our education, and get a sneak peek at what is to come. We may be biased- but that sounds like the most magical place on earth right? So it's only fitting that this year's hybrid convention was held at the Walt Disney World Swan and Dolphin Resort, adding to that magic!

The annual convention is an incredible experience where we got the opportunity to spend time with SERVPRO families from across the nation, many of which who we have not been able to see face-to-face for almost 19 months! On top of getting to learn from and reconnect with each other, we got the opportunity to sit in on workshops and trade shows to expand our knowledge of the brand and get excited about what is to come!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we are always here to help and make it "Like it never even happened." That being said, we could not be more excited about the future and what is next for the SERVPRO brand to better help us serve our customers from day to day! 

Water Damage Timeline: Why You Must Act ASAP

7/19/2021 (Permalink)

The longer you wait, the worse the damage will be! SERVPRO of Greater St. Augustine is ready to respond to any size emergency, 24/7/365!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we can not stress enough how important it is to address any water damage loss in your St. Augustine home or business as quickly as possible. 

Each water damage loss should be treated as an emergency due to the fact that the longer the water sits, the more damage it can cause as water is especially invasive and can quickly spread through your home quickly. The longer that the damage sits, the worse that the damage gets. The following timeline shows how important fast water damage cleanup is and why you should act fast. 

Immediately After Water Damage

Within minutes of a water loss, water will begin to spread quickly, saturating whatever it comes into contact with. Porous materials like drywall, wood, insulation, fabric/upholstery will begin to absorb water.

24 Hours After Water Damage 

After the water has been sitting for 24 hours, upholstery and carpet will become heavy, and sodden from water saturation, drywall, insulation, and other structural materials will begin to swell and bow. Wood maybe begin to warp, colors and dyes will begin to bleed from fabrics, paper goods will no longer be salvageable and mold growth will become a concern. 

48 Hours After Water Damage 

After 48 hours, mold spores can continue to spread throughout the property and may even begin to be visible on surfaces. Wood will continue to warp and bend due to the excess moisture. Metal objects will begin to corrode and rust, and drywall, insulation, carpet padding, and other textile goods will begin to show major signs of deterioration and may no longer be salvageable. 

One Week After Water Damage 

One week after a water loss occurs, restoration costs and procedures will be significantly increased because now structural damages are a major concern. A structural rebuild will be necessary in order to restore the property to preloss condition as cracking, buckling, breaking, peeling, bending and other signs of determination will likely be visible on the walls, floors, and ceilings. Few if any items in the exposed area will be salvable, most will have sustained too much damage by this point and will need to be disposed of.  Mold is now a problem of its own, as it has likely spread throughout the property, not just the area that sustained water damage. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help and ready to respond to emergency water damage situations 24/7/365 because we know how important it is that when water damage occurs, that it gets cleaned up as soon as possible! Our IICRC trained technicians have the expertise and equipment to act quickly to restore your property to preloss condition. Don't wait, call us today at 904-429-4457! 

What To Do After a Storm Has Passed

7/6/2021 (Permalink)

Even after the hurricane or storm has passed, its aftermath remains. During seasonal storms, high-speed winds remove materials off of your home causing flying debris, and heavy rainstorms could lead to flooding and water damage. Before leaving the safety and doing anything, you want to ensure that the storm has fully passed. Since the eye of the storm is calm and can span over miles, wait for official confirmation that the storm has fully passed before leaving your safe, interior room. 

After bad weather subsides, you'll want to bring your home back to its former condition as soon as possible. Regardless of the type of damage your property is facing, time is of the essence. The quicker the restoration process is able to begin, the quicker your home will be brought back to normal, lessening the impact to both you and your wallet. Below are a few tasks you can perform immediately to begin the storm damage restoration process: 

What Should You Do After a Storm?

1. Check Your Home for Damage

After the storm has passed, you should check your home and property to learn the extent of the damage, as not all of it will be immediately obvious. Possible damages could be: 

• Holes in the roof
• Split seams
• Missing, broken, or dented shingles
• Granules collecting in gutters or downspouts
• Leaks in your roof or ceiling
• Dents on vents, gutters, or flashing
• Cracked windows or broken window panes 

2. Contact Your Insurer

Homeowners' insurance policies typically cover repair costs for fallen trees, wind, hail, and water damage caused by storms, so call your insurer to let them know exactly what happened. You'll need to provide the policy number so be sure to have the paperwork on hand. Once you have filed a claim, an insurance adjuster will be scheduled to come out and visit the property and assess the scope of the damage. 

3. Take Pictures of the Damage 

If possible, go through the property and take pictures of any broken windows, standing water, and any other issues that have been caused by the storm. Make note of any missing siding, toppled trees, and any other exterior damage. Include images of the home prior to the storm damages for comparison, this could also be used to calculate how much money you will need for the storm damage restoration. 

3. Secure the Property 

Emergency service providers can put tarps on the roof to prevent water infiltration and fallen trees from your property. Board up windows to prevent water and pests from getting inside, and remove any debris in the yard that could be potential tripping hazards.  

4. Avoid Additional Home Damage Where Possible 

When it is time to start fixing your home, there may be some areas that you can handle yourself, if you can properly repair some damage you should begin immediately as you also seek professional help for the additional areas. Immediate repairs can help to prevent more damage, so acting quickly is key. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help and ready to respond to your storm damage restoration needs. If your St. Augustine or surrounding St. Johns County area home is damaged during a storm, our highly trained technicians will return your home to pre-storm condition and make it "Like it never even happened." Call us at 904-429-4457, or for more information, check out our website. 

4th of July Firework Safety

7/1/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village wishes you and your family a fun and safe 4th of July!

The 4th of July, Independence day is a day usually used to spend with friends and family, celebrating with picnics and barbecues, and of course, fireworks. But unfortunately, this fun celebration also comes with some danger and safety risks. Did you know that the 4th of July is the holiday that has the most fire-related incidents? According to the NFPA, more fires are reported on Independence Day than on any other day of the year, with more than half of those due to fireworks. 

Many of the 4th of July fire-related accidents can be avoided if proper safety precautions are used. Follow the tips below to ensure that you and your family have a safe and fun celebration this Independence Day: 

• Check city and state laws for fireworks and avoid any illegal fireworks. 
  
  
• When using fireworks, avoid loose-fitting clothing, but be properly clothed including protective eyewear and shoes.
  
  
• Keep and hose and bucket of water close by to put out any stray flames. Hose down any fireworks that do not ignite and then let them sit for 15-20 minutes to ensure they are not delayed starters. After the required time has passed, soak them in the bucket of water for an additional 15-20 minutes before disposing of them. 
  
  
• Make sure that the area where you are lighting off fireworks is free of hazards like bushes, dry grass, trees, decorations, and any other fire-hazardous materials. 
  
  
• If you are consuming alcohol, it is crucial to not handle fireworks while under the influence of alcohol. Alcohol causes judgment impairment and could lead to a fire, other serious accidents.

Following this 4th of July firework safety tips will make it easier to ensure a safe, fun, and fire-free 4th of July for all. 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we understand that even when following safety guideless, accidents still happen. That is why we are here to help our local community in emergency situations 24/7/356. If you suffer from a fire and are seeking help for water and fire damage restoration, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. Call our office at 904-429-4457 for emergency services or to schedule a free estimate. 

We Tackle Restoration on Both Land and Sea!

6/30/2021 (Permalink)

Land or sea, big or small, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is Here to Help!

On Sunday we received a call that a boat docked in Camachee Cove over on Vilano Beach had suffered a fire. When our crew responded to assess the damage, they were greeted by The Captain of the boat and found that the fire had occurred in the bilge of a 69ft Sport Vison Spencer Yacht. 

Our crew went out early Monday morning to start the restoration process. The bilge of the yacht was covered in soot and smoke damage, causing the white interior to become pitch black. Since the bilge is such a tight area, space would only permit two technicians to work on the wipe down and restoration process. They worked hard and long into the night to complete the job and get the yacht ready to head back out to sea the next day. 

The results of the cleaning were incredible! Head over to our before and after gallery to check out the finished work!

Land or sea, big or small, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help with any fire and water damage restoration needs. Locally owned and operated, we have been serving the residents of St. Augustine and surrounding St. Johns County since 2015. Our crews ready to respond 24/7/365 to any emergency situation. Call your local St. Augustine SERVPRO today at 904-429-4457! 

When You Hear The Thunder Roar, Head Indoors

6/24/2021 (Permalink)

Lighting is one of the most deadly weather hazards in Florida, take thunderstorms seriously and follow safety guidelines this storm season.

Florida summertime and thunderstorms go hand in hand. Like clockwork every afternoon, Floridians can count on a thunderstorm to roll through as the elements needed to create thunderstorms exist in Florida weather daily. Due to Florida's vulnerability to thunderstorms, and the frequency at which they occur throughout the summer months, lighting is one of the most deadly weather hazards in Florida. 

As we head into July, which is both the most active time of year for thunderstorms and the deadliest month for lightning strike fatalities- Florida holds the record for most lighting-related deaths in 2020. Remember that, when thunder roars, go indoors until the storm has passed. Find an interior room on the lowest floor of your home or building. After you find shelter: 

• Avoid using or touching electronics plugged into the wall. Lightning can travel through electrical systems and TV systems. 
• Avoid plumbing and running water during a thunderstorm, as water acts as an electrical conductor. Do not shower/bathe, wash dishes, etc.
• Stay away from windows and doors, avoid pluming and running water since water acts as an electrical conductor, and avoid touching and using electronics that are plugged into the wall

If you are in a vehicle when a storm approaches avoid driving into severe storms, pull over and wait for the storm to pass. If you get caught in an open area and are unable to get inside or to your vehicle for safety, the following actions can reduce your risk:

• Stay as far away from water and bodies of water such as the ocean, ponds, and rivers 
• Never shelter under a tree 
• Avoid objects that conduct electricity such as wire fences, power lines 
• Avoid elevated areas, but never lay flat on the ground. Instead, crouch down into a ball-like position, keep your head tucked, and hands over your ears. This way you are down low and have minimal contact with the ground.

During the storm, practice the 30-30 rule. After you see lightning strike, begin counting to 30. If you hear thunder before you reach 30, go and remain indoors. Stop all activities for at least 30 minutes after you hear the last roar of thunder. 

The storm appears to have passed, the thunder and lighting seem to have stopped. Now what? 

Stay informed, continue following local news and weather updates, more severe storms could still be headed your way. Once it is safe and you are positive that the severe weather has passed, you can begin to assess your property for damage. Severe storms produce heavy winds, lightning, and flooding that could lead to fires and damages to your home, causing a need for water and fire restoration services. 

If you find that your home has been damaged by the storm and you are in need of fire damage restoration, water extraction, or dry out from water damage or flooding, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. We have been helping St. Augustine and surrounding St. Johns County areas with property restoration services, as well as reconstruction since 2015, and have experience working on major storm events. You can count on your local, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to make it "Like it never even happened." 

For more information on storm damage restoration, check out our website here. Or call our office at 904-429-4457, our phone lines are open and ready to respond to emergencies 24/7/365! 

Fashion For Action

6/21/2021 (Permalink)

Such a great night supporting a great organization. Thank you Betty Griffin Center for all that you do for our community!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we love getting involved with local events and organizations that benefit our community. 

Over the weekend, we had the chance to attend Betty Griffin Center's 1st Annual Fashion For Action Fundraiser. The two-part event first featured exclusive shopping in their Julington Square thrift shop where shoppers got access to exclusive deals, raffles, and door prizes donated by local businesses and a chance to win a $50 Betty Griffin Thrift Shoppe gift card. Following the shopping, guests went to a local ballroom for a fashion show where influential men and women from our community modeled their favorite finds from both the Julington creek and the Anastasia Island shoppe locations. The goal of the fashion show was to show the great finds that can come from thrifting and inspire more people to shop at and donate to the Betty Griffin Thrift Shoppes and ultimately help Betty Griffin Center continue to fund their mission. 

Betty Griffin Center has been proving shelter for victims of domestic violence and sexual assault in St. Johns County for over 30 years. They operate as an emergency shelter, transitional living, outreach services, and training and education programs throughout St. Johns county. Their mission is to offer protection and quality services for victims of domestic violence and their children, as well as victims of sexual assault. They offer shelter, assistance, counseling, and transitional support. In addition to the services they provide to victims, they strive to educate the community about the services they provide and raise awareness of domestic violence and sexual assault to break the cycles of violence.  

Betty Griffin Center does so much throughout our community, we jumped at the chance to help them out and sponsor their Fashion For Action Fundraiser. The event had sold out weeks prior to the fashion show and was such a success that they plan on hosting similar fashion shows in the future. The best part, all of the ticket sales, raffle tickets, and proceeds from items bought at the thrift shoppe, will go towards continuing to fund Betty Griffin Center's mission. 

For more information on Betty Griffin Center and their mission, their thrift shoppes, and how you can get involved, check out their website here.

Avoid a CATastrophe!

6/14/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to make pet accidents, "Like it never even happened."

We have seen it all here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, from homes being flooded due to storms and excess rain, to bathrooms flooded by baby goats. Yes, baby goats. We got a call from a homeowner last week who had been keeping two baby goats in their bathroom and covered the drains, leading water to back up and pour over and causing water damage to the floors, walls, and baseboards.

We love all our furry friends, we spoil them and treat them like a member of the family, but sometimes they leave a mess behind. Pets are curious and often when they are exploring, they are also digging, sniffing, and chewing on anything that catches their attention. Cats turn on faucets, baby goats can plug drains, dogs chew water lines or dig into drainage systems, accidents happen. But unfortunately, those accidents can lead to thousands of dollars worth of damage and repairs. 

Keeping an eye on your pet's behavior and being aware of some of the risks to your home, your plumbing, and your overall pet's safety could save you majorly on potential damage and repairs down the road. Here are a few things to keep an eye out for to avoid problems when it comes to our pets and plumbing. 

Cover Exposed Piping 

Dogs are naturally curious, so any exposed piping could act as a temptation to your dog to chew on. It is important to monitor your pet's behaviors and ensure that piping is covered. Not only can PVC piping be easily damaged by chewing, causing leaks and damage to the system, but it could potentially be toxic to your dog and cause digestive issues. Go to your local hardware store or talk to your plumber about what might be available to cover those areas in a decorative or discrete way. 

Watch Where They Are Digging

Dogs love to busy themselves digging in the yard, but if they come across submerged water or sewage piping, they can cause breakages, tears, or leakages in the system. Look through your plans or have a professional map out where your piping is so you can better keep an eye on the areas your dog is playing, and discourage them from certain areas if need be.

Careful What You Flush 

While it may seem convenient to flush away your pet’s waste material it is important to note that substances such as kitty litter could easily cause blockages in the system even if some of the packagings may describe it as flushable. Some cat litter brands claim to be flushable, but it’s always safest not to. After all, kitty litter is specifically designed to form hard clumps by soaking up all the surrounding liquid, which can easily lead to a disastrous clog in your pipes!

If you are one of the millions of homeowners that own a pet, you need to take extra plumbing precautions, both for the health of your furry friend and the structural integrity of your home. Even if you follow all the recommended plumbing tips, you may still find yourself facing a pet-related issue—which is why SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is always here to help. As local water damage and restoration experts, we have been serving St. Augustine and surrounding St. Johns County areas since 2015. Our team is ready to respond to emergency situations 24/7/365, call our office today at 904-429-4457 to get a team dispatched, or schedule a free estimate! 

3 Types of Severe Weather That Affect Florida

6/8/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and wants to help keep you, your family, and your home safe during extreme Florida weather.

While Florida is well known for its gorgeous weather, Florida also experiences extreme conditions at certain points during the year. These weather events can lead to extensive water damage, microbial growth, and other issues at your home or business that will require bringing in remediation experts to restore the area.

What Are Some Common Extreme Weather Conditions? 

1. Thunderstorms

These storms occur when hot, moist air flows upward and mixes with the cooler air above. Due to Florida being located between the Atlantic Ocean and the Gulf of Mexico, it is a prime area for thunder and lighting. If lightning hits your home or another structure, it could ignite the building materials and cause a fire. Even a seemingly minor fire can significantly impact a property because the smoke and soot contain toxic chemicals, stain the building and reduce indoor air quality. 

2. Hurricanes 

A normal hurricane season results in about 12 storms hitting Florida, with 13 reaching land in 2020. Experts predict this year's hurricane season, which will run from June 1st to November, to be similarly active. Hurricanes bring strong winds and increase the risk of flooding, which can lead to significant water damage if the flood enters your home. This can also lead to potential microbial growth in the home. 

3. Extreme Heat 

While many people love the high temperatures, that heat can also pose a health risk without proper safety practices. Extreme temperatures increase the risk of dehydration, especially in young children and older adults. Drinking plenty of water and wearing loose clothing will prevent you from becoming overheated when spending time outside. Additionally, try to schedule outdoor activities for later in the day after the sun has reached its peak. When temperatures are at their highest, remain indoors with air conditioning.

If your home has been damaged by water, flooding, or a fire caused by extreme Florida weather, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. As local remediation experts, we have been providing St. Augustine and surrounding St. Johns County areas with fire, mold, and water remediation services since 2015. To schedule a free estimate, call us at 904-429-4457. But we know that emergencies don't stick to normal business hours, that is why our team is available 24/7/365 for emergencies. 

More Happy Customers!

6/1/2021 (Permalink)

We are only as good as our last job, we appreciate and take all reviews seriously! It's the feedback from our customers that guides us to success!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we strive to provide all of our customers with the best customer experience possible! 

We know that our customers suffering from water damage, fire damage or mold growth are going through a stressful, emotional time so our highly trained, and friendly team is here to support them throughout the whole process, addressing questions, concerns and educating them on the next steps. 

With over 50+ Google reviews and a 4.7 average Star Rating, we are only as good as our last job and rely on our customer's reviews, feedback, and insight to grow and continue to provide the best possible experience, because after all.. our customers are what make us such a successful restoration company! 

Let's take a look at a few of our latest reviews from happy customers:

"We are currently using SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to have repairs done for some water damage. So far, they have exceeded our expectations. The work they have performed as of now has been excellent! Everyone is friendly and professional. When they leave at end of the day, the place has been nice and tidy. Communication with the office staff has been excellent also. Five stars so far! This is the second time we used their service. Highly recommended!"  -Bill P

Bill is a return customer who suffered a water loss and we not only appreciate his kind testimonial, but him trusting us with his home and restoration efforts for a second time. Thank you, Bill! 

"We are currently using SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village for water extraction and restoration services (work is ongoing). They have been professional, courteous, and responsive every step of the way, even managing to get the restoration process underway sooner than expected! The furniture move-out process was seamless and despite yesterday's demolition work (had to remove part of the ceiling) they left the area tidy and neat at the end of the day. This is the second time we have used this company and are very pleased with their services!" - Susan B

Susan is overseeing the work being done in her mother's home, who is living out of town. Our crew is in the middle of the reconstruction process, post water loss, and she has been very complimentary of the cleanliness and professionalism of our team. We could not be happier to have another satisfied, repeat customer! Thank you, Susan! 

"I got home and found water everywhere. My toilet had overflowed. I called SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village and they were at my home within the hour. They were very knowledgeable and explained everything as they went about their business. It’s still a work in progress as this just happened yesterday, but I would highly recommend them to friends and neighbors. My workers were Larry, Andris, and Jr. thanks, guys!"  -Margie J

Margie returned home from a long day at work to the last possible thing a homeowner wants to encounter, lingering water from a backed-up toilet that overflowed while no one was home! She was so happy with our quick response time and the knowledge of our emergency crew, she thanked them by name. These kinds of positive remarks make our day and keep our crew happy and encouraged. Thank you, Margie! 

"We are very pleased with the results of our experience with SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. Technicians were courteous, accommodating, and skilled, doing their best to help us meet our deadlines for this rental unit. The office staff was courteous, as well, very efficient and helpful in dealing with our insurance carrier. We highly recommend SERVPRO of Greater St Augustine!" -Malinda D 

We got the pleasure of working with Malinda after her property manager called us when there was a leak in the hot water heater. Malinda had a new renter about to come in, so our restoration and reconstruction team had to work quickly to meet all foreseen deadlines. Malinda was so kind and thankful throughout the whole process and even baked us a cake to thank us for all the hard work. Thank you, Malinda! 

More happy customers created! Should disaster strike and you find yourself in need of water damage extraction and water damage restoration, fire damage restoration, mold mitigation, storm damage response, crime scene or biohazard cleanup, or reconstruction services in St. Augustine/ St. Augustine Beach and surrounding St. Johns County communities, you can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. If you have any questions, want more information on the services we offer, you can check out our website here, or call our friendly office staff. As a 24/7/365 emergency restoration company, someone will answer your call 24/7, with no automated or voicemail system because we know that timely response leads to better restoration and mitigation results, keeping time and project costs down! Call us at 904-429-4457 for emergency response, or to schedule a free estimate! 

Summer Grill Safety

5/27/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach offers tips and steps to keep you, your family, and your home safe during summer cookouts!

As the summer season approaches, it is important to note that the number of grill-related fires will begin to increase, peaking in July. Charcoal and gas grill barbeques are involved in more than 5,000 fires each year. To go along with that, grilling accidents resulted in almost 20,000 trips to the hospital annually. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to provide some steps and tips that families can use to protect their homes from fire damage and family from injuries. All while still enjoying a cookout and the home grilling that we all love! 

Before Grilling: 

1. Clean the grill racks and grease trays. When using a gas grill, check the gas tank hose for leaks. 
2. When setting up your grill, choose a firm, level spot that is safe and far enough away from your home, coolers, children, pets, and guests. 
3. Always grill outside, never in your garage or near low-hanging trees and branches. 
4. Be sure to prepare the grill carefully. When using a charcoal grill, use a charcoal chimney with newspaper, charcoal starter fluid, or an electric charcoal starter. 
5. For gas grills- open the lid before turning the grill on. If you smell gas after the grill is lit, do not try to move it, get away from the grill and call the fire department. 

While Grilling: 

1. Establish a safe zone. Keep children and pets at least 3 feet away from the grill while you are cooking, as well as after you serve the food due to the fact that grill surfaces may remain hot for an hour or more.
2. Use clean, long-handled grill utensils that are in good condition. Avoid wearing loose-fitting, hanging clothing, and always wear flame-retardant mitts. 
3. Be sure to keep the flame under control, manage flareups by adjusting the grill height, spreading out the coals, or using the grill controls. 
4. Keep baking soda within reach in case of grease fires. Also, have a fire extinguisher nearby and watch for blowing embers. 
5. When you are done grilling, never attempt to move a hot grill. 

Homefires can be devastating both finically and emotionally, especially due to the fact that smoke and water damage from putting out the fire, often amplify the destruction to both the structure and the contents. 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we are highly trained professionals that will help you recover from devastating fire & water damage if you do suffer a structure fire, but we believe that prevention is better than a cure. However, we know that accidents happen. That is why our team is ready to respond to your emergency 24/7/365!  

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village specializes in water and fire damage clean-up and restoration services for both residential and commercial customers. For more information or to schedule a free estimate, call our office at 904-429-4457! 

Disaster Planning: Tax Free Disaster Supplies

5/25/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach is here to help you plan so you can be better prepared if disaster does strike!

As hurricane season quickly approaches, the official start date being Tuesday, June 1st now is the time to start preparing if you have not already done so. 

If you are one of the many St. Augustine Florida residents that are preparing for the season, you can save this weekend by not paying sales tax on many items that are part of a hurricane preparedness kit from Friday, May 28th- June 6th. 

St. Johns county shoppers will be excluded from paying sales tax on qualifying items such as:

• Reusable icepacks ($20 or less)
  Any portable, self-powered light source ($40 or less)
  
  • Candles
  • Flashlights
  • Lanterns
• Batteries, including rechargeable batteries (excluding automobile and boat batters, listed sizes only)
  • AAA-cell
  • AA-cell
  • C-cell
  • D-cell
  • 6-volt
  • 9-volt
• Radios 
• Coolers, ice chests & portable power banks (selling for $60 or less)
• Selling for $100 or less
  • Bungee cords
  • Ground anchor systems
  • Ratchet straps
  • Tarps
  • Tie-down kits
  • Visqueen, plastic sheeting, plastic drop cloths & other flexible waterproof sheeting 
• Portable generators to provide light, communications & preserve food in the event of a power outage (selling for $1,000 or less)

For a complete list of items exempt from sales tax, click here. 

If a hurricane does strike, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. We have been providing restoration services to homeowners and businesses throughout St. Augustine, FL since 2015. Our IICRC certified team can restore damage from fire, water, and mold. 

Call us today at 904-429-4457 for more information or to schedule a free estimate!

5 Tips to Prepare for Hurricane Season

5/10/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help you and your family during the 2021 hurricane season!

With hurricane season around the corner, it is best to be prepared. Although you can not prevent all storm and water damage to your home, you can organize emergency plans in advance. The following guide explains how you can reduce damage to your property and protect your family. 

How to Get Ready for Hurricane Season

1. Create an Emergency Kit

If you do not already have an emergency kit, now is the time to put one together. This kit should include extra batteries, flashlights, a first aid kit, and a weather radio. Include a supply of non-perishable food, water, and prescription medication just in case. If you already have a kit, inspect and replace any expired items. 

2. Review Evacuation Plans

If you have to leave your home during a storm, set up a travel plan. Review your local authority's evacuation routes and take note of any updates. Have a plan for evacuating your pets, and store important documents in an easily accessible location so that you can leave quickly. Do a practice run with the family to identify any issues and correct them before an actual emergency occurs. 

3. Protect Windows

Installing storm shutters will protect your windows during a fierce hurricane. However, covering the glass with plywood can also offer a layer of protection against broken glass and water damage. If you do not have this material on hand, consider purchasing some in advance. 

4. Clean Your Yard

Remove anything from your yard that could fall or knock into your home due to high winds. For example, you can remove dead tree branches or limbs that hang over your roof. Store any loose items like patio furniture or lawn equipment in a safe place. As a result, you will protect your family and property from harm. 

5. Review Insurance Policies 

Before hurricane season, review your homeowner's insurance policy to confirm you have adequate coverage for storm and water damage. If a storm is in the forecast, take videos or pictures of your belongings. This precaution will help you file an insurance claim so that you can prove the weather harmed your items.  

If a hurricane does strike, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help. We have been providing restoration services to homeowners and businesses throughout St. Augustine, FL since 2015. Our IICRC certified team can restore damage from fire, water, and mold. 

Call us today at 904-429-4457 for more information or to schedule a free estimate!

3 Tips to Prepare Your St. Augustine Business For Natural Disasters

4/19/2021 (Permalink)

You can't plan storm damage, but you can make a plan to handle storm damage. SERVPRO of St. Augustine, St. Augustine Beach is here to help!

You need the April showers to bring May flowers, but you don't need the water & storm damage that can come with all the Spring rain.

Natural disasters such as hurricanes and flooding can threaten the safety of your business and employees. That’s why it’s essential to have a plan in place that can help you minimize damage and ensure your workers are protected. Below are a few tips for developing a protocol plan, including when to contact emergency cleaning services.

How to Prepare Your Company for a Natural Disaster

1. Identify the Risks

As a business owner, you must prepare for disasters, both large and small, natural or manmade. The first step in doing this is to identify situations that pose a risk. For instance, in Florida, hurricanes are a top threat. Other risks might include fires, tornadoes, or power outages. If your business is considered high-risk, such as a laboratory that contains hazardous materials, identifying the potential problems will help you prepare accordingly with an evacuation and disaster recovery plan. 

2. Rehearse Evacuation Drills

Once you know which threats to prepare for, conduct drills with all of your employees so they know what to do in case of an emergency. This should include evacuating the building in the event of a fire, or taking shelter if there’s a tornado warning. Employees should know where all of the emergency exits are located, as well as what rooms or closets are away from windows. If you work with hazardous chemicals, have a list of personnel that will be responsible for turning off flames and other ignition sources and shutting off all electrical equipment. Follow up the drills with a discussion so you can go over any potential challenges that may affect the success of the evacuation. Some issues might include keeping employees organized while evacuating and keeping track of personnel. 

3. Make a Recovery Plan

Each day your business is down following a natural disaster is a blow to your bottom line. That’s why it’s essential to write a recovery plan. Identify the essential systems that your business needs to function so you know which issues must be addressed first. For instance, emergency cleaning services such as fire restoration, mold remediation, and water extraction will ensure your environment is safe and comfortable so that employees can get back to work as soon as possible.

If your business endures damage during a natural disaster, turn to the team at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. Based in St. Johns County, FL, we are a locally owned and operated company that specializes in a wide range of residential and commercial emergency cleaning services, including everything from carpet cleaning and fire restoration to mold remediation and water extraction. Our highly trained team of experts can also evaluate your emergency protocol plan and advise changes that will improve its efficiency. Call 904-429-4457 to schedule a free estimate and learn more about our services and how we can help!

Here to Help Minimize Business Interruption

4/16/2021 (Permalink)

When fire, water, or mold damage strikes a commercial facility, it has a negative impact on everyone - the owner, the management, employees, tenants, and of course the customers. 

Even a small fire or water damage must be addressed quickly in order to limit secondary damage and to keep business interruption at a minimum! 

Your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village professionals understand the urgency in responding to your facility following a disaster. 

By arriving quickly, mitigating damage to the structure and contents, and providing effective cleanup and restoration services, our SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village team will work to minimize disruptions and get your business up and running again. When we are done, it will be "Like it never even happened."

If you have any questions, feel free to reach out at 904-429-4457. We are Here To Help 24/7/365!

3 Benefits of Spring-Cleaning your office or Business

4/14/2021 (Permalink)

You have enough to do, let SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf handle your business's spring cleaning this year!

Over time, dirt and grime can accumulate in even the most carefully maintained offices or businesses. A spring cleanup, including carpet cleaning and dusting, will help your business maintain a positive impression and make your office a healthier place to work. Check out the reasons below for more information on why you should invest in professional cleaning services this spring. 

Why Does Your Commercial Space Need Spring-Cleaning? 

1. Improved Air Quality 

Mold developing in the carpets releases spores, which could potentially cause health effects. Dust and germs can also travel through air ducts, spreading strange odors and diseases that may affect your employees, customers, and visitors. Professional carpet cleaning and duct inspections will improve the air quality throughout your building. These services can reduce your employees' sick days by minimizing germs and irritants, making your entire business more productive. 

2. Durable Furnishings

Trapped dirt in the fibers of your carpet and furnishings can gradually wear down the material. Your AC system can also be affected by dust, restricting airflow and enforcing the equipment to work harder than necessary. The additional degradation will eventually cause frequent breakdowns and premature failure. Duct and carpet cleaning will minimize your maintenance costs and help you get the most out of your investments. 

3. Increased Efficiency 

Disorganized stockrooms and filing cabinets will lead to wasted time looking for products or paperwork, which can be frustrating for your employees. Spring cleaning is also a chance to reorganize your storage systems, making it easier for your team to find what they need at a moment's notice. You can also take the time to create more efficient spaces by putting supplies within easy reach. 

If your business or office space is due for spring cleaning, call the professionals at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. Our team of certified technicians have the tools and the training to handle everything from carpet cleaning to water stain removal for customers through St. Augustine, FL, and surrounding areas. We also offer emergency cleaning services in case the unexpected occurs. Visit our website to learn more about the services we offer and how we can help, or call our office at 904-429-4457 to schedule a free estimate!

What Happens During the Water Damage Restoration Process?

4/8/2021 (Permalink)

Water damage? You already know who to call, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. 904-429-4457 24/7/365

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we understand the anxiety that comes when a water loss event hits your St. Augustine home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. 

But what does the process look like? Well, every water damage event is a little different and requires a unique approach, but the general process stays the same. The water damage restoration process can be broken down into 5 steps: 

1. Emergency Contact: The process begins when you call us, we know that this is a stressful and confusing time so our staff is here to walk you through the crisis by asking you a variety of questions to help our emergency team best gauge what equipment and resources they need to bring to begin to help you, and your property as quickly as possible.  

2. Damage Assessment: At this stage, our team will begin a detailed assessment of your property to determine the source of the loss and the extent of the damage to ensure proper and complete restoration and dry out. 

3. Water Extraction: During this step is when the majority of the water is removed. Removing most of the water is helpful in reducing drying time and preventing mold growth. If carpet pad and carpet pad removal or a pack-out of items are needed, it will happen at this step. 

4.Drying & Dehumidification: Once the excess water is removed from the property our team will set equipment to further dry it out. From there, we will carefully monitor the process using moisture meters until materials meet drying goals. 

5. Restoration: Once the property is dry, the final step is restoring your property to its preloss condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or it may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low! We will also talk to your insurance company and provide updates throughout the whole process!

Locally owned and operated, we have been helping 
St. Augustine and surrounding areas since 2015, we are your one-stop-shop for all water restoration needs! You can count on us to make it "Like it never even happened." 24/7/365. Call us anytime, 904-429-4457!

Spring Can Deliver Severe Weather Surprises

4/7/2021 (Permalink)

When disaster strikes, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is ready to respond. 904-429-4457!

Spring brings warmer weather, longer days, and a much-anticipated break from winter. But, it also brings a very real threat of severe weather.

Spring weather can be unpredictable at best and downright dangerous at worst. When you give some thought to the types of hazards a spring storm could produce, you can begin to plan for the safety of your family as well as your home or business.

Here are some of the ways a spring storm might damage your home or business:

1. Water damage caused by foundation washouts from storms, sump pumps that fail during power outages, torrential downpours, or faulty air conditioning condensation lines during a heatwave.

2. Fire damage caused by the use of alternate emergency heat sources, sprinkler systems that fail, downed power lines, or environmental conditions leading to structure fires.

3. Wind damage caused by fallen trees and limbs, damage to siding and roofs, and downed power lines. Of course, most of these hazards don’t happen alone. For example, tornadoes and thunderstorms put property owners at risk for water, fire, and wind damage. It’s important to understand which hazards might affect your property and your family, and then take the proper steps to prepare.

Resources like the U.S Government's "Ready" program are available for more information and help you get prepared, as well as the free SERVPRO Ready app. Home and business owners can use this SERVPRO Ready app to store essential contact and property information, then access it in seconds with a mobile device when disaster strikes. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is an industry leader and provider of fire, water, and wind cleanup and restoration services. Our team of highly trained professionals are ready to respond 24/7/365. We know that water and fire damage don't stick to normal business hours, and neither do we. 

Call us at 904-429-4457 and let us make it "Like it never even happened." 

We at SERVPRO of Greater St. Augustine Are Experts In The Industry

4/7/2021 (Permalink)

You can trust SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee to be the helping hand to guide you through when disaster strikes!

We are the experts in the field of restoration at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village because we are constantly updating our cleanup and restoration services. We take your restoration needs seriously. We understand the Florida and St. Augustine weather can bring many challenges, do our team is trained on the latest restoration techniques so we can handle any job, big or small. 

We take training very seriously and strive to be a premier cleaning and restoration company. Every job that we take, we put our reputation on the line to show our St. Augustine community why they should use us in their time of crisis and what sets us apart from our competition. 

Everyone on our team has undergone extensive SERVPRO training, continuing education courses, and work towards the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Inspection Cleaning and Restoration Certification

The IICRC sets the standards for the restoration and cleaning industry, and its extensive training covers every aspect of this industry from water and fire restoration, mold remediation, to carpet and upholstery cleaning.  

So, why SERVPRO of Greater St. Augustine/ St. Augustine Beach?

SERVPRO of Greater St. Augustine/ St. Augustine Beach is the name you can trust for all of your residential and commercial restoration needs due to our dedication to excellence and training, along with our implementation of the best techniques and equipment in the industry. We are here to provide the city of St. Augustine and surrounding areas with the help that they need when they need it the most, 24/7/365.

When disaster strikes, don’t feel as if you have to go it alone. Whether it is water, fire, mold, or storm damage, your local St. Augustine SERVPRO is ready to make it "Like it never even happened."

Call our office at 904-429-4457 to schedule your free estimate! 

Connect with us on social media! 
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4 Tips to Prepare Your Home for a Big Storm

3/30/2021 (Permalink)

Major storms can take place year-round and cause damage, especially in areas prone to hurricanes. Therefore, it is important to keep an eye on your local weather forecast and ensure your home is protected. Preparing in advance can minimize the risk of water damage and other costly problems. Here are a few steps you should take. 

How to Prepare Your Home for Severe Weather 

1. Clear Out the Gutters
Gutters and downspouts channel rainwater away from your home's roof and foundation. If they are clogged with debris, the water will back up and be diverted indoors. This issue can result in significant water damage, especially if the moisture is undetected. Check your gutters regularly and make sure they're kept clear of leaves and twigs that can inhibit water from flowing freely. 

2. Keep Trees Healthy
Trees enhance your curb appeal and provide privacy, but they also require proper maintenance. Schedule professional tree trimming services once a year to get rid of weakened or dead branches that could easily snap off in a storm. Otherwise, the limbs can come crashing down and damage your roof, siding, and windows. 

3. Secure Outdoor Gear
High winds can pick up items and send them flying through the air, which can cause serious damage to your home's exterior. If the weather report predicts a storm, make sure any loose objects are securely tied down or brought inside. For example, look for patio furniture, potted plants, and garden tools. 

4. Reinforce Doors & Windows
If doors and windows aren't properly sealed, they can provide openings that can allow moisture and debris into your home. Prevent water damage by replacing caulking and weather-stripping whenever they become worn. You can also invest in storm shutters to keep windows from blowing off and avoid breaking glass. 

If you need to schedule water damage restoration services, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to make it "Like it never even happened." We are locally owned and operated and use the latest drying equipment and techniques to help customers throughout St. Augustine, FL. Our team will work as quickly as possible to make your living space safe and comfortable after a storm. Call 904-429-4457 to schedule an appointment, or visit our website to learn more. 

3 Signs You Should Schedule a Professional Carpet Cleaning

3/22/2021 (Permalink)

SERVPRO of Greater St. Augustine is the preferred vendor for many local businesses and residents for all carpet cleaning needs!

Carpet is the preferred flooring material for many homeowners, as it helps create a warm and comfortable living environment. However, over time, the fibers can become embedded with dirt, dust, and allergens. While frequent vacuuming is an important part of carpet maintenance, it’s not enough to remove contaminants that have settled. Therefore, regular carpet cleanings are also necessary to keep floors tidy. Here are some telltale signs you should call a professional cleaner.

What Signs Indicate You Need a Carpet Cleaning?

1. Stains

As dirt gets tracked indoors, carpets can appear discolored. Without a deep cleaning every other year, it’s common to see areas with heavy foot traffic accumulate grime. Also, pet accidents and spills can leave unsightly stains that change a carpet's appearance. Professional cleaners have special tools and products that work to get rid of stubborn stains.

2. Allergy Symptoms 

When carpets trap dust mites, pet hair, and dander, they can reduce your indoor air quality. These particles often trigger allergy symptoms, including coughing, sneezing, and itchy eyes. Household members that have respiratory conditions might also find it difficult to breathe. If you’re consistently feeling sick, a professional carpet cleaning will help you enjoy fresher air. 

3. Unpleasant Odors

Carpet fibers can absorb smells that won’t go away no matter how much you vacuum. Unpleasant odors can come from spills, pets, and smoke. You may be able to hide any stenches temporarily with an air freshener. However, scheduling a professional cleaning and deodorizing treatment is the only way to find a permanent solution.

If you've noticed these signs, turn to SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. Our trained and experienced technicians provide effective and affordable carpet cleaning solutions for homes throughout St. Augustine, FL.  We also offer mold remediation, water extraction, and fire damage repair services. Call 904-429-4457 to schedule a free estimate, or visit the website to learn more.

Not all Restoration Companies Have a Reconstruction Team

3/19/2021 (Permalink)

After SERVPRO remodel, call for a free estimate! 904-429-4457!

Not all restoration companies have a reconstruction team....
But SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village does!

Why does this matter? If you need water damage restoration, this usually includes a lot of demolition. Sometimes we have to cut out dry wall, remove tile and the tile pad, and all this requires a lot of reconstruction/ build-back. 

Restoration companies that do not have an in-house reconstruction team have to "sub-out" that part of the job. This causes the overall bill to increase significantly. 

To avoid that financial pitfall, call your local IICRC certified, 24/7/365 SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. 

Take a look at our before and after photo gallery to take a look for yourself! 

Water damage restoration, cleanup, mold mitigation, fire, smoke & soot damage, catastrophic storm response, move ins and move outs, deodorization, carpet clean, upholstery, general cleaning, biohazard, vandalism and crime scene cleanup. We do it all! 

Call your local, qualified IICRC certified one stop shop for any property damage needs at 904-429-4457! 

SERVPRO Offers Environmentally Friendly Chemicals!

3/17/2021 (Permalink)

SERVPRO now offers environmentally friendly chemical solutions!

Everyone knows that SERVPRO is Green. Our franchise features 10 green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is taking it one step further. Our teams also have access to  “green” environmentally friendly chemicals!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

We also use All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village or visit http://www.epa.gov/dfe/

Don't forget, our advice, opinions & estimates are always free! Call our office at 904-429-4457 to see how SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can help you today.

DID YOU KNOW ABOUT SERVPRO'S ONE TEAM FOCUS??

3/16/2021 (Permalink)

SERVPRO vehicle ready to deliver on our "One Team" promise.

DID YOU KNOW, that as a company, from our corporate office to our franchise network of over 1700 locations, we all strive to create a culture at SERVPRO made up of collaborative, service-oriented, inclusive, hard-working teammates who embrace a “One Team” philosophy.  

“One Team” has been at the epicenter and forefront of the SERVPRO Brand since the original Brand Fluency was first created. Take note of the text first put down in writing 2003:

“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

That really sums up what our One Team focus is all about.  We strive to follow this philosophy with every customer of SERVPRO, and to do our very best to make it "Like it never even happened." 904- 429-4457

Nicotine Odor Removal: We Can Do It!

3/16/2021 (Permalink)

Cigarette/Nicotine odor removal! Call 904- 429-4457 for a free estimate!

Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village we often get hired to remove cigarette and cigar smoke contamination.  The process  of removal varies based on the strength of contamination or smell, and the area affected. Frequently our customers are not sure of how involved the process may be. Today we wanted to share what professional removal of cigarette smoke odors entails. There are many different steps and nuances in every restoration project. Here are some of the commonly followed steps in a cigarette, cigar, and similar smoke related odor removal process that we follow:  

The process is:

Step 1: Thorough Inspection and Development of Scope of Work

*   Determine how long the cigarette smoke has impacted the area?

 o The longer the presence, the harder it will be to clean.

* Inspect the HVAC ducting, walls, ceilings, furniture, and air quality.

o Nicotine residue will cling to virtually all surfaces and will remain until removed. These surfaces will need to be cleaned thoroughly.

* Remove the furniture and contents from the structure. Place in a cleaning station outside or at your warehouse

Step 2: Ceiling: Depending on the type of ceiling, the cleaning procedures will vary.

Step 3: Walls: All walls will need to be thoroughly cleaned then rinsed using the appropriate products and procedures for nicotine residue removal.  In extreme cases, where staining was heavy and unable to be completely removed, it may be necessary to apply an appropriate sealer to cover it.

Step 4: Floors: The type of flooring is another consideration.  In carpeted areas, both the carpet and padding may need to be disposed of.  Nicotine odors, especially if they are heavy, may not be able to be removed due to the porosity of those materials.  Other types of flooring will require different cleaning methods. 

Step 5: HVAC/Ducting: Thorough cleaning of the duct work will also be necessary to eliminate any possibility of re-introducing nicotine residue into the previously cleaned areas.

Step 6: Furniture and Contents: All furniture and contents will need to be thoroughly cleaned.  In some instances, it may be necessary to discard furniture items, as the difficulty and cost to clean them, may exceed the cost of replacement.

Step 7: Deodorization:  Finally, all areas, as well as furniture and contents will need to be deodorized, to remove any lingering odors.  This process would be repeated up to 4 cycles to ensure complete elimination of all odors.

There you have it.  It’s a detailed process, but fortunately it is a process that SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, can handle from start to finish.  One call, one company, one solution to nicotine related odor problems.  No job too big or too small.  904-429-4457.

A Crucial Step to Any Water Damage Job

3/11/2021 (Permalink)

Moisture reading with our state of the art equipment

One small, yet critical step that is commonly over-looked (or maybe purposely skipped and then billed for) is a process called "monitoring" for a water damage job. Monitoring a water job consists of a technician going to the job site, documenting atmospheric readings, inspecting dry-out equipment, using moisture detection devices and technology to determine the progress and the status of the dry-out, and applying their knowledge and experience to make any necessary adjustments. 

Monitoring is a somewhat tedious, time-consuming part of the water damage restoration process. Even though it is extremely important to keep track of the saturation levels of whatever material you are in the process of drying-out; some restoration companies don't take the time to execute this small but important step. At SERVPRO, monitoring is taken seriously, and executed everyday. We use the monitoring process as a "tool" to improve the overall dry-out experience for our customers. For example: if the atmospheric readings aren't where they need to be; we might add equipment, replace equipment or exchange equipment with a bigger, more effective unit if necessary (such as a dehumidifier). All while communicating with the customer on a day-to-day basis and keeping them updated on the status of the job as well. Our technicians call our customers everyday to let them know their estimated time of arrival's and to address any concerns or worries from the customer. 

Call us for a free estimate at 904 429-4457! SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

How To Incorporate Pets Into a Fire Evacuation Plan

3/11/2021 (Permalink)

It’s crucial for families to create a fire evacuation plan that they can quickly put into action in the event of an emergency. This makes it easy to account for everyone—including your pets. While it may be necessary to consider services like fire restoration in the aftermath, you will find peace in knowing that every single member of the family is safe. The guide below discusses how to include your furry friend in the plan.

A Guide to Pets & Fire Plans

Pack an Emergency Food Bag

You won’t have time to pack everything that your pet needs during an actual fire, so it’s important to compile these items beforehand. Create a grab-and-go bag with a sufficient supply of food packaged in waterproof containers, along with multiple water bottles. Include bowls, doggy bags, litter, and paper towels. Don’t forget to include a spare collar with identification.

Create Some Form of Shelter

As you rush to get out of the house, you want to ensure that you grab everything you need quickly. In order to not forget anything, put your pet’s emergency bag in a crate for your dog or cat. If you have a larger dog, put a blanket inside the bag instead so that your furry friend can lay on it as necessary.

Bring Along Any Medications

If fire restoration is needed, you may not be able to get back into the home until it’s safe, which means you won’t have access to your pet’s vital medications. Make sure to pack a sufficient supply of backup medicine, plus any necessary instructions. If you have a dog, include a package of heartworm, tick, and flea preventatives.

Coping with the aftermath of a fire can be very difficult, which is why the caring and experienced team at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is available to assist you every step of the way. Their comprehensive fire restoration services address everything from water damage to carpet cleaning. They’re available 24 hours a day, seven days a week. Visit them online to find out about their restoration and emergency cleaning services, or call the St. Augustine, FL-based company at 904- 429-4457 to speak with a representative.

Content Restoration = Happy Tenants!

3/11/2021 (Permalink)

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we pride ourselves on fast, professional and quality services. We are highly dedicated to exceptional customer service.

We offer many services from bio-hazard cleanup to catastrophic storm response and everything in-between. 

One of the unique services we offer is document restoration. We realize some documents hold sentimental value and can't be replaced.

If you're a property manager and your tenants unfortunately experience a fire or a flood; wouldn't it feel great to be able to ensure them all of there irreplaceable, invaluable items such as wedding pictures, legal documents, pictures of past loved ones, etc. can be restored to make it "Like it never even happened."  

If SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is your preferred restoration company; you can ensure your tenants their irreplaceable contents/documents will be professionally restored to preloss condition!

To learn more, contact us at (904) 429-4457 or visit our website here.

A #Greater restoration company makes a #Greater Property Manager!!

Why Choose SERVPRO for Major Commercial Losses?

3/11/2021 (Permalink)

We have a network of over 1,700 SERVPRO franchises to leverage if needed for extra equipment, man-power, supplies, etc. We have a supportive system to help you with your claim process, working with all insurance agencies and carriers. We are dedicated to providing St. Johns County with excellent customer service! Being able to successfully operate a business for a sustained amount of time is always impressive. Our location had humble beginnings in 2015 - we opened with two full-time employees, two trucks and barely enough equipment to complete a proper water damage dry-out in residential home. We looked up to companies that have been in business for a while and have mastered the ability to overcome increased competition, changing market conditions and insurance landscape, changes in the industry, and other adversities a business may face in a span of 30+ years.

Fast forward to this past year, we are one the fastest growing SERVPRO locations in Florida. In we set a record for St. Johns County (for the restoration industry) helping more than 500 customers/neighbors recover from various types of damages.  

This rapid growth has not gone unnoticed. Obviously, we received many accolades from SERVPRO corporate, as well as much recognition and admiration by local Property Restoration professionals.

Most are supportive, some felt threatened by our success and began a campaign to undermine our achievements and network of referrals we have created. One thing is common, these competitors often bolster how long they have been in business.

With that we wanted to take this time and alert all consumers out there that simply having been in business for a "long period of time" should not be the lone factor qualifying one for a project. If a company has been around for that long, typically it must have a reputation, so always check reviews. Always check their community involvement, competency of their staff, and all other relevant information, such as social media, websites etc. It is very easy to get complacent, older companies tend to have an older equipment inventory, low levels of urgency, sense of entitlement, and unwillingness to adapt to newer market conditions and industry trends.

It is a great achievement to be able to sustain longevity in such competitive industry (Restoration), albeit, often companies that bolster their time in business as the core for their qualifications lack major components to truly be able to offer services that are better than competition. As a savvy consumer one should always check consumer reviews, project management’s credentials, condition of equipment and relevance, as well as the organization’s community involvement and their local “footprint”. If a company has been in business for more than 30 years and is truly the industry leader and an active member of the community – these types of companies rarely leverage time in business to swing preferences their way, as everyone knows who they are anyway! If you must mention you have been around for 30 + years, maybe you should change things up a bit and become more noticeable… Just a thought.

Call for a free estimate at 904-429-4457

Why Your Business Needs Biohazard Cleanup

3/10/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help your business or office open safely!

When you think of biohazard cleanup, you might imagine laboratories or private facilities. However, this type of cleaning service often involves sanitizing offices or other workplaces. The following guide explains why this practice is essential.

What Is Biohazard Cleanup?

A biohazard is any potential threat to the environment or human health caused by biological agents. Common biohazards include human bodily fluids, rodent droppings, drug residue, and chemical waste. Bodily fluids are spread by coughing and sneezing, which can increase the spread of viruses. Biohazard cleanup sanitizes the area and reduces the risk of infection. As a result, it makes your workplace safe for you and your employees.

What Are Its Benefits?

Since the COVID-19 pandemic began, many businesses have been operating remotely to follow social distancing guidelines. However, as employees return to the workplace, it's more important than ever to sanitize and disinfect your premises to prevent infection. This precaution can improve productivity since your employees will know that you're prioritizing their health. Your team members won't have to take breaks to find disinfecting wipes and sanitize their areas. Also, since you'll prevent the spread of disease, there will be fewer employee absences. 

Why Should You Hire Professionals?

Professional cleaners have the expertise and personal protective equipment to sanitize correctly and safely. They use the proper chemicals to destroy microbial contaminants and know where to apply them for the best results. A team of professionals will clean door handles, light switches, desktops, and other necessary locations. 

If your business is opening up again and requires biohazard cleanup, contact SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village in St. Augustine, FL. This local company offers commercial and residential cleaning services. We will disinfect surfaces and prevent the spread of disease to keep your workplace safe and productive. We can also provide mold remediation, water damage restoration, and fire damage repairs. Visit the website to learn more or call 904 -429-4457 to schedule biohazard cleanup. You can also check out our online videos.

A Guide to Flood Safety

3/10/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to keep you and your family safe during flood season!

A flood can happen at any time without warning. If one occurs, it's crucial to consider how you'll protect yourself and any family members. Planning will allow you to stay safe and restore your home as soon as possible. From watching the news to dealing with water damage, the following tips will provide an effective course of action. 

3 Stages of Flood Safety

1. Beforehand

Some factors indicate an impending flood. For example, check the weather forecast regularly for signs of major storms or hurricanes. You should also find out if you live in a flood zone, which is an area that's more likely to experience high levels of water from heavy rain. 

If you think you're likely to experience a flood, take the proper precautions. Try to move to a different location ahead of time. If you can't, gather food, water, blankets, and flashlights to stay comfortable until the flood passes. 

2. During

Once the flood begins, you'll need to act swiftly. Stay far away from any electrical appliances and outlets, and avoid floodwater as much as possible, as it will likely contain bacteria. If there isn't a part of your home that's safe, determine if you can leave the premises. If you do, avoid driving through floodwater, which could damage your vehicle. 

3. Afterward

If you left your property, wait until local authorities allow you to return. Once it's safe, contact a water damage restoration team immediately. Professionals will remove the floodwaters from your home and fix any structural damage. If you have flood insurance, contact your provider so that you can get the funds necessary to stay elsewhere while your home is being treated. 

If you're seeking water damage restoration services, turn to SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. The professionals at this local company offer a broad range of emergency remediation services to residential and commercial clients throughout St. Augustine, FL. They can also assist with mold removal and biohazard cleanup. Visit the website to learn more about how they can help, and call 904- 429-4457 to schedule an appointment.

Reoccurring Pest Issues??

3/10/2021 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf work vehicles ready to respond to emergency water damage losses! 904-429-4457

Have you ever had a termite or any other bug / pest problem? What a headache... what made them target your home or business? Do they keep coming back!? At SERVPRO, we've seen this before. Generally speaking; termites and other pests are attracted to moisture. Saturated wood (and other building material) makes it very easy for them to infest and create problems. Cellulose inside of wood is what the termites are after, and they will stop at nothing to get to it. 

SERVPRO doesn't offer termite/pest control services, but we do offer free estimates to check for water damage and saturation. We can find the real problem, which is in most cases saturated (wet) wood or other building material, and we can professionally dry it out. This means when the preventative solution the pest control company used on your home or business eventually diminishes; the termites or other pests shouldn't come back! Stop paying for pest control services several times a year and eliminate the source of the problem entirely! Call us at 904 429-4457 for your free estimate. Check out our website and our customer reviews!

A referral to a friend or co-worker is the greatest compliment you can give us! 

Because we care!

2/21/2021 (Permalink)

Call today and schedule a professional disinfecting and sanitizing service! (904) 429-4457 Available 24/7/365

As a company, we have taken many precautionary steps to prevent contaminating ourselves and all environments we work in. All tools and equipment coming into your property have been cleaned and professionally disinfected, with the same solution we use to professionally sanitize and disinfect commercial facilities for customers. All our technicians wear proper PPE on every job-site to protect themselves, our customers and the work environment, all staff has been provided with training to safely work in contaminated environments. We've all been provided with training to identify any symptoms from our co-workers and customers. We have stringent safety and health procedures that we continuously strive to follow and improve upon. 

Overall, we are taking extraordinary caution to ensure we don't cross-contaminate ourselves, co-workers, customers or our own families. 

We understand the seriousness of the time we are living in, and we are here to help.

We are performing all cleanup and bioremediation in compliance with the guidelines provided by the CDC and by local authorities. SERVPRO's proprietary cleaning agent, SERVPROxide, is an EPA-certified and hospital-grade disinfectant that has demonstrated effectiveness against similar and in some cases, "more dangerous" pathogens than the virus. If you have any questions or concerns about our services;

Call your local cleanup and restoration experts today at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village at (904) 429-4457 for a free estimate and ask about our Certified SERVPRO Cleaning service!! It's a higher standard of clean.

3 Steps to Take If You Experience a House Fire

2/18/2021 (Permalink)

SERVPRO of Greater St. Augustine is here to handle all your fire damage and reconstruction needs. Call 904-429-4457 to schedule a free estimate!

A home fire is an unexpected event that can turn your world upside down. However, fire restoration professionals can help you rebuild your property. There are a few essential steps that can quickly get you back into your home. Review the following tips to make the process easier as you recover.

How Should You Restore Your Home After Fire Damage?

1. Perform a Damage & Safety Assessment

Document all the damage to your home for your insurance carrier. They’ll use this information to determine what they’ll cover. However, leave the inspection to fire restoration professionals. Parts of the structure may be compromised or smoldering, and they’ll know how to move around safely. They’ll take pictures of the damage and formulate a plan to remove salvageable items and debris. 

2. Handle Damage Control

Have fire restoration professionals remove soot that could spread to untouched areas of the home. They’ll then clean any spilled water from the plumbing. This action will prevent mold growth, rotting wood framing, or rusting metal hardware. Standing water may also erode your home’s foundation, leading to widespread collapse, so they’ll dry it and cover exposed areas with moisture and vapor barriers.

3. Schedule Construction

Schedule reconstruction as soon as the debris is cleared. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is your one stop shop for all your restoration and reconstruction needs. Our reconstruction professionals will seal any cracks in the foundation and reinforce the wood structure with more lumber. Once they’re confident that this frame will support the home, they’ll hang new drywall, repair roofing, and lay new flooring. Finally, plumbing, electrical, and refinishing services will restore your home to its original condition so that you and your family can move in.

If you’re looking for fire restoration professionals, contact SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village in St. Augustine, FL. You can count on this reliable company when the unthinkable happens. They handle water extraction and mold remediation, biohazard cleanup, and storm damage restoration. Learn more about their services on website, or call 904 429-4457 to ask any questions.

SERVPRO of Greater St Augustine responds to Emergency Water Damage Loss

2/16/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach has state-of-the-art technology and equipment to help make it "Like it never even happened."

Follow the link below to a short video demonstrating work being performed in a very small bathroom in a water-damaged house in St Augustine. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has the edge on the rest of the market with technologically superior tools readily available to St Johns county residents. In a water damage emergency give us a call, we are only minutes away!

Drying equipment placement

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village proudly provides a variety of cleaning and restoration services throughout the Florida area. Whether it’s a professional carpet cleaning, water extraction, or fire damage repairs, they specialize in restoring disasters and are committed to helping return homes and businesses to original form.

Call (904) 429-4457 today to speak with their staff and visit their website and Facebook page for a comprehensive breakdown of their services.

Why call SERVPRO for Emergency Water Damage Response?

2/15/2021 (Permalink)

SERVPRO is the industry leaders in Restoration and Cleanup, here to help when needed most, we are open 24/7/365! Call today! (904) 429-4457

There are plenty of restoration companies out there for you to choose from if you were to unfortunately experience water damage. So, why should you choose SERVPRO? With SERVPRO, over the course of many years of steady growth, we have developed a specific and effective process for our teams to follow for every single water damage job we receive. This process has been proven to work, providing our customers with the top quality customer service they deserve. The top quality customer service is the reason for our growth over all these years.

Our process is broken down into 4 separate sections, each section represents different portions of the overall project. This helps implement organized structure for our technicians and project managers to ensure the project is done right. Each section has its own important steps to follow to ensure nothing gets over-looked during any sections of the overall project. These steps include inspection, documentation, consultation and establishing a plan.

With SERVPRO, you will receive top quality service due to our attention to detail, our commitment to top quality customer service and overall satisfaction. Other restoration companies don't have the resources available and the experience over years of growth like SERVPRO. At SERVPRO, we have the luxury of over 1700 other franchises to leverage for help, resources, and anything else we need to make it "Like it never even happened." If you or someone you know have any water damage questions, call your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village at (904) 429-4457! We provide free estimates! 

SERVPRO, your local emergency response team

2/12/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help when our neighbors and community needs us most! 24/7/365 - we're here to help!

Florida — the Sunshine State — known for its beautiful beaches and top vacation spots. It’s also known for its tropical storms, inclement weather, and natural disasters, like floods, hurricanes, fires, and more. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is known for their ability to help businesses recover from these disasters. As the Greater St. Augustine’s most established name in cleanup and restoration services, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village helps thousands of businesses, residents, and families every year, whenever and wherever disaster strikes.

The SERVPRO team is dedicated to providing high-quality restoration services, including water damage restoration, mold remediation, storm damage restoration, fire damage repair, water extraction, and emergency cleaning services.

In addition to their clean up and restoration services, the SERVPRO team also has a SERVPRO Commercial Loss Division, handling large disasters with professionalism and ease across the United States. As the host of a specialized large-loss division, with commercial operations managers overseeing every detail, SERVPRO is committed to all types of commercial clients for their large loss program, including the hospitality industry, property managers, universities, and municipalities.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is available 24 hours a day and 365 days a year, they are prepared for the unpredictable. If you are in need of disaster recovery, or cleanup and damage restoration services, contact the team at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village by calling (904) 429-4457. You can also visit their website to find out more about their restoration services.

Celebrate small victories!

2/10/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is your local mold remediation / mitigation experts! Call us at (904) 429-4457... 24/7/365!

When situations in life disrupt everything that was normal…you may get to the point where you wish that this was your biggest worry for the day.

Definition of restoration

1: An act of restoring or the condition of being restored: such as

a: A bringing back to a former position or condition:

In its simplest form, that is what restoration is all about; returning things to their previous state or condition.

At SERVPRO OF GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH, we realize that a water, fire, or mold situation could put you in a position that totally disrupts your normal life; the way you go about your daily routines, sleeping in your own bed, cooking in your own kitchen, doing your laundry in your own washer and dryer, or just lounging in your favorite chair watching your favorite program on TV.

And we also realize that getting you back to those routines in the environment that you are most familiar with, is a top priority!

That is why we operate 24/7/365; because we realize that the faster we can respond to your call for help, the faster we can begin the cleanup and restoration process that will get you back to your normal routine as soon as possible.

There’s never a good time for an emergency, and at SERVPRO Greater St. Augustine/St. Augustine Beach, we hope that you’re never faced with one. But, if you are, remember that at SERVPRO we pride ourselves on being “Faster to Any Size Disaster”, and fully capable of making it “Like it never even happened.”

Don’t worry, we’ll take great care of you if you need us. (904) 429-4457, we provide free estimates as well! 

Now, go get those clothes out of the washer and get them into the dryer, before the mildew sets in.

We love helping local businesses!

2/10/2021 (Permalink)

SERVPRO of Greater St. Augustine is here to help local businesses 24/7/365!

When disaster strikes, we at SERVPRO of Greater St. Augustine/ St. Augustine Beach are here to help, day or night, 24/7/365!

This week, our local BNI partner called us when his facility had water running in through the ceiling in two sections of the building, due to the heavy storms that came through that day. We sprung into action, offering him a free assessment to see how we could help him keep his business open with limited disruptions! 

We love being able to help out our BNI partners and local businesses. No job is too big or too small!

As soon as you suspect or know that you have water damage, call us at SERVPRO of Greater St. Augustine/ St. Augustine Beach for a free estimate at 904-429-4457. Our team are experts in water damage restoration and are here to help you fix whatever problem you have "Like it never even happened." 

3 Signs There's Mold Growing in Your Carpet

2/5/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help, 24/7/365, we're only a call away at (904) 429-4457.

Mold can damage carpeting and cause health effects. Therefore, it's important to understand the common signs of mold growth so that you can take preventative action immediately. Here’s a closer look at the main indications of this issue and how carpet cleaning can salvage household flooring.

How Can You Tell if Mold Is Growing in Your Carpet?

1. Bad Smell

You might notice a musty smell, or guests may comment on a strange odor. If you spend most of your time indoors, you might not notice the smell because you've become accustomed to it. However, it’s important to check underneath the carpets once you've detected a problem.

2. Damp Carpet

A wet carpet can result from recent spills or flooding and should be cleaned as soon as possible. Allowing it to sit could lead to bacteria and fungal growth. If leakage has occurred for an extended period, you will probably find mold underneath the carpet and should seek carpet cleaning services.

3. Discoloration

Mold can be difficult to detect if it’s grown deep into the carpet, but advanced growth can appear in various colors. Families might notice green, red, or black patches on the carpet. Inspect the bottom of the carpet and the floor underneath for any signs of these spots. Carpet cleaning services may be able to resolve the problem. However, if the damage is extensive, the carpet needs to be replaced immediately.

If you’re experiencing water damage in your home from recent storms and flooding, turn to SERVPRO of Greater St. Augustine / St. Augustine Beach. This restoration company offers water damage restoration, mold remediation, and fire damage repair to commercial and residential properties. Each technician is certified and fully trained to handle any problem. Call their team at (904) 429-4457 or visit their website for more information. 

What to do if you find mold in your home or business (Call SERVPRO)

2/5/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help with any mold problems or questions you may have! (904) 429-4457! Free estimates!

What to Do If Your Home Is Contaminated by Black Mold

Along with calling a mold remediation specialist, here are some other steps you should take. 

1. Test for the Substance

Testing your home for mold is crucial, as it allows you to locate the most infested areas. Testing also specifies the type of mold, which is helpful for implementing the correct removal method. If you fail to completely remove mold or use the wrong cleaning method, spores will continue to grow and may cause health effects to your family.

2. Fix Leaks

Mold needs a damp, warm environment to thrive. If you’ve had a leaky pipe for several months or years, chances are that mold will grow around that area. Additionally, mold can also be caused by condensation, which sometimes appears on windows and window sills, as well as pipes. To prevent growth, fix any leaky areas in your plumbing system, and wipe all windows frequently.

3. Consider Professional Mold Remediation

While you can clean up mold on your own, getting professional help is recommended. A professional service will effectively clean mold from hidden areas, such as underneath baseboards in the walls, to ensure that all spores are eliminated. They’ll also clean mold off items, such as furniture, to salvage your belongings. The team will conduct a final test to ensure all traces of growth are eliminated.

Do you suspect you have mold in your home? Contact the team at SERVPRO of Greater St. Augustine / St. Augustine Beach for testing and removal services. Their highly trained technicians are available 24/7, so no matter what time of day you discover mold in your home, they’ll help. Learn more about mold remediation services by visiting their website. Call (904) 429-4457 to schedule an appointment. 

3 Side effects of Water Damage in your home

2/3/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help. We are on standby 24/7/365 to help when you need us most. (904) 429-4457

How Moisture Damage Affects Your Home

1. Mold Formation

It takes a day or two for mold to grow and thrive on a damp surface. Once it proliferates, it can easily grow on floors, drywall, wallpaper, tiles, insulation, and fabrics, leaving your home vulnerable to damage. Mold can cause health effects. It’s imperative to have mold remediation professionals identify and eliminate the presence of spores. 

2. Pest Outbreaks

Insects and pests are especially attracted to moist environments. Mosquitoes, carpenter ants, cockroaches, and beetles are drawn to water. Some can even cause greater damage in a home by gnawing on soft, damaged wood and weakening compromised areas. Quick attention to the problem can help reduce the likelihood of outbreaks.

3. Structural Problems 

If water lingers in a space, your home will experience some loss of structural integrity. For example, moisture can seep deeply into drywall and cause visible stains. It can also soften the wall's material and cause it to collapse. Walls can swell and become warped, while others may develop small air bubbles. Extensive damage can even affect critical supportive structures, like load-bearing walls and beams. 

Coping with water damage on your own can be difficult. If you need help, contact SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL. These experienced mold remediation and water extraction professionals specialize in emergency cleaning services. Visit them online to learn more about water damage repair, or call (904) 429-4457 to ask any questions.

5 Ways to Protect Your Business From Flood Damage

1/29/2021 (Permalink)

SERVPRO is here to help 24/7/365 when you need us most. We specialize in making it "Like it never even happened." (904) 429-4457

Storms can easily bring floodwaters to your doorstep. However, floods can also occur due to a minor plumbing leak in your building. It's vital to prepare for these possibilities and take steps to prevent water damage. Use the following guide to learn more about how you can keep your business safe. 

How to Protect Your Commercial Building From Water Damage

1. Maintain Your Plumbing

Plumbing leaks, clogs, and backups can quickly flood your business, so regular maintenance is essential. Have your plumbing inspected by a professional at least once a year to ensure you don't have leaks, problems with valves, or corrosion forming. Follow best practices for maintaining your plumbing, including only flushing waste and toilet paper and not putting oils or grease down the drain.

2. Landscape with Native Plants 

Surround your commercial building with native plants and vegetation to reduce soil erosion. If there's a leak in your outdoor plumbing, the soil will be able to absorb the water. If there's a flood, the soil will cause the water to recede faster, reducing your building's exposure to water. 

3. Invest in Water Barriers 

Sandbags and tarps can help divert water away from your building. Keep a supply on hand in case of an emergency. Watertight shields over windows and doors can also keep floodwaters out. These barriers should be installed on any openings located at or below the Base Flood Level (BFE) for your building. You can identify your building's BFE using a FEMA flood map. 

4. Use Water-Resistant Materials 

Use water-resistant flooring, furnishings, insulation, and wall coverings in your commercial building. These materials can typically withstand exposure to water for up to 72 hours before sustaining damage. This timeframe will allow you to schedule emergency cleaning services.

5. Seal Cracks 

Water will find any entry point, including through small cracks. Regularly inspect your building for cracks in the walls, windows, and foundation. Seal any openings with a waterproof sealant. However, if there is significant deterioration in these areas, they may need to be reconstructed.

If your business has sustained water damage from a flood or plumbing problem, turn to SERVPRO of Greater St. Augustine/St. Augustine Beach. These trusted cleaning experts have provided fast and reliable restoration services since 1967. Learn more about their services by visiting them online or call (904) 429-4457 to speak with a representative.

Tips for Staying Healthy as COVID-19 and Flu Season Continue

1/26/2021 (Permalink)

SERVPRO of Greater St. Augustine urges everyone to follow cleaning and disinfecting protocol to keep you and your family safe and healthy this year!

For the past year, the COVID-19 pandemic has challenged business owners and homeowners to adapt to new ways of life and working, without risking exposure to the highly contagious virus. Now with flu season being upon us, it is even more important to stay vigilant about following cleaning and disinfecting protocols to keep you, and your family safe and healthy. 

Scientists at the CDC believe that both COVID-19 and the seasonal flu are primarily spread by droplets that are produced when infected people cough, sneeze or talk. Scientists also believe that individuals can contract the flu and COVID-19 by touching a surface or object that has virus particles on it and then touching their mouth, nose, or eyes as well. While the CDC continues to recommend getting a yearly flu vaccine to aid in protection from flu viruses, experts also emphasize the important of cleaning and disinfecting frequently touched surfaces. Cleaning and disinfecting surfaces frequently such as tables, door handles, light switches, countertops, phones, sinks, toilets and keyboards can help mitigate the potential spread from these contaminated surfaces. 

To help control the spread of these viruses and limit exposure, the CDC recommends that you wash your hands frequently for 60 seconds at a time, or when washing your hands is not an option, using hand sanitizer that is at least 60% alcohol. As well as keeping your hands away from your face and eyes, and wearing a mask or even gloves to protect others. 

For daily effective cleaning at home or at work, start by washing down surfaces with soap and water, then follow up with a disinfectant. 

For business owners who require deeper cleaning techniques or want to offer peace of mind to employees and customers, SERVPRO of Greater St. Augustine/ St. Augustine Beach offers their Certified: SERVPRO Cleaned program. Certified: SERVPRO Cleaned is a new defensive pathogen cleaning program that goes beyond standard janitorial cleaning practices. You can trust SERVPRO of Greater St. Augustine/ St. Augustine Beach professionals to bring a higher standard of clean. 

SERVPRO of Greater St. Augustine/ St. Augustine Beach specializes in water, fire and mold mitigation and restoration, cleanup, repair services and 24-hour emergency service, helping to remediate damage, make it "Like it never even happened." For more information on our services and our Certified: SERVPRO Cleaned program, check out our website or call us today at 904-429-4457 to schedule a free estimate!

Be It Known that: SERVPRO of Greater St Augustine / St Augustine Beach is IICRC certified!

1/20/2021 (Permalink)

We have pledged to maintain an awareness of and knowledge about IICRC standards relevant to all operations at SERVPRO Greater St Augustine!

What is IICRC? The Institute of Inspection Cleaning and Restoration Certification Board. 

What does it mean to be an IICRC certified firm? It means we strictly follow and enforce the latest and best industry practices and standards.

When someone receives an IICRC certification, they are held to the highest of industry standards. This helps keep industry standards high and helps establish a national standard.

When it comes to water damage, fire damage, and mold damage: There is nothing more important than making sure the job is taken care of by an expert. 

Unmatched in technical excellence, IICRC standards are developed to provide the highest quality concepts, terminology and procedures recognized in the cleaning and restoration industry. 

That's why insurance professionals keep an IICRC graduate in their list of contacts, they know only the best receive IICRC certifications.  

Here are some of the many values an IICRC certified firm is expected to uphold:

Respect: An IICRC certified firm is expected to show respect to all customers and staff at all times.

Integrity: It is expected that all certified firms have and practice strong ethical principles. This goes for all aspects of the restoration industry; Marketing, Pricing, Scope of Work, Communication with all respective parties involved, and Execution of the scope of work! 

Responsibility: All IICRC certified firms are expected to treat the scope of work at customers' properties as if it were their own! Something we like to say at SERVPRO is; Treat all customers properties as if it were the Pope's or it was the White House! 

Excellence: Performance, Leadership, and overall excellence are expected out of all IICRC certified firms! 

Expertise: To keep industry standards as high as possible, IICRC requires continuous education courses be taken to keep the certification / license. 

SERVPRO of Greater St Augustine / St Augustine Beach is proud to be a Certified IICRC firm!

(904) 429-4457! Call for a free estimate!

Protect what's important during an active fire!

1/14/2021 (Permalink)

Evacuation plans are critical, we can help you create a digitally formatted all-in-one file, our ERP or Emergency Ready Profile!

How Can I Protect My Family in the Event of a Fire?

1. Include Everyone in the Planning Process

Schedule a family meeting for the entire household, even small kids. Go over exits points, responsibilities—such as who will grab emergency kits—and alternatives in case your original plan falls through. Encourage your family to ask questions and make recommendations of their own. Once you’ve finalized a plan, print several copies and hand them out to each family member. Additionally, tape a copy in common areas, such as the kitchen and living room, where it’s highly visible by all. 

2. Establish an Evacuation Route

There should be at least two established exits out of the home. Once outside, you and your family should follow the same route to a meeting place. The place you meet at should be in close proximity to your home, but not so close that you’re at risk of being injured by the fire. Make sure everyone knows this meeting place and how to get there. 

3. Make Sure Emergency Numbers Are Accessible

If your kids have mobile devices, emergency numbers should be stored. Older kids should also be taught to memorize important numbers, including the fire department or a trusted neighbor or family member’s cellphone digits. 

4. Practice Evacuating

In order for your plan to work, it’s essential to practice it at least a few times a year to make sure your family knows it well. Schedule practice sessions once every three or four months to coincide with testing your home’s fire alarms. This way, your children will know exactly how to take action and what to do in case a fire breaks out. 

The tips above will help keep you and your family safe during a fire. The team at SERVPRO of Greater St. Augustine / St. Augustine Beach provides 24/7 fire restoration services using specialized techniques for smoke and odor removal, water damage, and any other hazards associated with a house fire. Visit them online for a complete breakdown of their fire restoration process and call (904) 429-4457 to discuss your fire plan.

Get it done right... the first time!

1/14/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help! We love our communities and we're here for them whenever they need us the most

Recently we had a job come in from a residential homeowner. She experienced water damage a few years ago and she choose to hire a different restoration company to perform water extraction.

To her surprise, when she hired a flooring company to replace her hardwood floors; the flooring company found extensive mold growth hiding under her old hardwood floors. That's when she made the right call and chose SERVPRO of Greater St Augustine / St Augustine Beach to come and take care of the mold and water damage! She won't have to worry about this happening again, because at SERVPRO, we truly make it "Like it never even happened."

Call SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 for a free estimate! We are dedicated to providing excellent customer service, we encourage you to check out our reviews on Google, Facebook, and Yelp! Check out our YouTube channel, follow us on Facebook, IG, and Twitter! 

First Responders got us covered.. We've got them covered!

1/12/2021 (Permalink)

SERVPRO proudly supports our all first responders and all healthcare workers! Here we are at a Fire Station Ready about to begin work! (904) 429-4457

We're so happy to help our local First Responders when they reached out to us for help at several of their fire stations!

They know no job is too big or too small for SERVPRO! 

5 Fire Stations, 10 Fire Stations, 20 Fire Stations... They know they can rely on us! 

Just like we rely on these brave men and women everyday. We thank all First Responders and Fire Fighters for putting their lives on the line everyday to keep us safe. 

We're so grateful to help them ensure their Fire Stations are safe as well, and they can feel comfortable in them. 

SERVPRO salutes veterans, first responders and healthcare workers; especially during these trying times... 

Call today for a free estimate at (904) 429-4457!

Commercial cleaning... area's that might get overlooked

1/9/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach takes pride in providing exceptional customer service. We go above and beyond for all customers!

Commercial Cleaning – Don’t forget the Area Above the Ceiling!

It’s a common practice for many hotels, restaurants, and healthcare facilities to plan and budget for hiring a commercial cleaning company for quarterly, semi-annual, or annual cleaning of carpets, floors, and even equipment, to ensure that their guests, residents, patients, and even visiting family members will not only enjoy and provide favorable reviews about their experience, but also that they will not be exposed to any potential health hazards because of the proactive measures that were taken.

At times though, during this planning process, one area that can get overlooked, is above the drop ceiling in the kitchens, dietary, dining, and possibly even patient service areas.  There are several reasons these areas can be so critical.

1. There is typically more heat in many of these areas, due to the equipment in use, as well as moisture from hot water and steam from dish machines, etc…
2. Pests are attracted to these areas because of the smells, food and nesting materials they can find, and the darkness and lack of activity.

Contamination from rodent hairs, urine, and feces, is a concern and not to mention the damage they can do from gnawing on electrical wires and other parts of the structure.

And while it may be a common practice for these types of facilities to require their pest control providers to visually inspect the ceilings during their visits and to document any evidence of any of these issues, there is often a disconnect as to who should be responsible for cleaning up what is found.  Very often the documented issues that are found are not taken care of because the pest provider does not offer that type of cleanup service, and the facility itself does not have the manpower or expertise to effectively address these types of issues.

So, the area could remain contaminated, which could contribute to the possibility of several problems:

1. Any maintenance that requires removal of any ceiling tiles could expose the workers and employees to possible health issues related to rodent contamination.
2. Food safety could be compromised below the affected areas
3. Rodent issues could develop to the point where customers or employees start to see live rodents, because the pest company was unable to determine if there was ongoing activity in the building because the original evidence that was documented was never cleaned up!

So, what does all of this have to do with SERVPRO?  Well, I’ll tell you…SERVPRO not only has a team of service professionals capable of quarterly, semi-annual, or annual cleaning of the floors, carpets, equipment, and even walls, but they also have their own products for cleaning and disinfecting the area above the ceiling. Not only that; they are experts at identifying water damage and mold, so while they are working above your ceiling, they can also determine if there are any areas where mold be growing, or water leaks may be evident.

This is a proactive service that while it may not be visible to your guests, residents, visiting family members, and even your own valued employees; it could be more valuable for the protection of “your brand” than any of the other services mentioned.

Why? Because no one wants to find out after the fact that…

1. You have a rodent issue that is being seen by your customers or employees (and of course, posted on social media), that may have been prevented, because your pest technician noticed new evidence of pest activity, because the old evidence had been removed with the last cleaning.
2. Mold can cause health effects. 

So, while SERVPRO will not provide any type of rodent or pest control/elimination service, nor give any recommendations as to how to prevent such issues, we will proactively provide the cleaning of these critical areas, so that you can

• Get more accurate reporting and better service from your pest program provider because you have provided a clean environment in a key area, where any new activity can be recognized and addressed.
• Proactively monitor this critical area and minimize any damage that might be caused by water leaks; such as the development of mold, weakening of the structural integrity of the building due to excessive moisture, or even ceiling tile replacement due to water damage.

While it is true that many of the services SERVPRO offers are reactive in nature, and that our goal is to be, Faster to any Disaster and to make it "Like it never even happened," it’s also true that, “An Ounce of Prevention, is Worth a Pound of Cure!”  That is especially true when it comes to “Brand Protection.”

YOUR BRAND IS WORTH PROTECTING! Let SERVPRO help you make sure that nothing is overlooked… (904) 429-4457

Not even the area: ABOVE THE CEILING!

The best plan is to be prepared!

1/4/2021 (Permalink)

SERVPRO is here to help with Storm Damage Restoration and Cleanup! Restoring homes to preloss condition since 2015! 904-429-4457

Florida is a beautiful state that offers warm year-round temperatures, which is desirable for those who want to escape cold weather. Unfortunately, Florida’s location between the Gulf of Mexico and the Atlantic Ocean also makes it prone to severe weather like hurricanes and tropical storms, which can lead to massive water damages. Protect your property from natural disasters by using the following preparation guide. 

A Guide to Preparing Your Home for Natural Disasters

Prepare Your Home

Power often goes out during severe storms, but when the electricity comes back on, the power surge can damage your appliances and devices. Before the storm hits, unplug all your electrical devices, including your television and microwave. 

Another way to prepare your home for an impending storm is to stock on up food and store it correctly. Purchase plenty of water bottles and canned goods to hold you over for a few days in case stores don’t open immediately. Pack your freezer with ice to salvage your perishables in case the power goes out. 

Pack a Bag

In some cases, inclement weather may be severe enough for you to leave your home. It’s always wise to keep a bag packed with essentials in case you have to go quickly. Everyone in your house should have their own bag, and they should include a change of clothes, toiletries, a first-aid kit, medications, a cell phone, and chargers. It’s also wise to have enough cash for a week’s worth of food and necessities in case power outages prevent credit or debit transactions.

Know Your Evacuation Plans

Before the storm arrives, pick two locations out of the danger zone where your family can meet after an evacuation. Ideally, one place should be close to home, and another one should be far away. Make sure everyone knows the locations and how to reach them. Each member of your household should have a list of emergency contacts, including an out-of-town contact person who can help relay information about your evacuation and well-being to others.

If your home sustained water damage from severe weather, the professionals at SERVPRO of Greater St. Augustine / St. Augustine Beach will bring your home back to its original condition. Their highly trained and certified team provides cleanup and restoration services for clients throughout St. Augustine, FL. In addition to water damage restoration, they also offer mold remediation, fire damage repairs, and emergency storm services. Call (904) 429-4457 to schedule an appointment today or visit them online to learn more about their services. 

SERVPRO can make storm damage "Like it never even happened."

1/4/2021 (Permalink)

We are professionals at restoring damaged commercial and residential properties! We provide free estimates! Call (904) 429-4457

Thunderstorms and hurricanes are prominent in Florida. Learning to take precautionary measures in the off-season is the best way to minimize the storm damage restoration needed later. Below are some ways you can safeguard your property from serious and costly destruction.

How to Minimize the Damage of a Thunderstorm

1. Prevent Water Leaks

Keep the interior of your home dry and leak-free by inspecting the condition of your roof and siding. Replace any damaged or missing shingles to prevent water from flowing into the attic and the need for storm damage restoration to clear out mold and mildew. Similarly, cracked or missing siding allows moisture to build up in the insulation and leak into the surrounding walls and flooring.  

2. Ensure Water Can Flow Away

When rain falls on your home, it should flow down the roof into the gutters and be safely directed away from the property. If your gutters are dirty, damaged, or installed incorrectly, they can cause water to flow over the edge and pool at the base of the home, weakening the surrounding foundation. Over time, the water will begin to leak into the basement or crawlspace and result in costly storm damage restoration. Clear the gutters of leaves and other debris to allow the rainwater to safely flow through the system. 

3. Stop Objects From Flying Into Your Home

Regularly, trim trees that hang over your home and remove any dead, broken, or diseased branches to prevent them from breaking off and damaging your property. Also, if you have a fence, check the posts a few times a year to ensure they are securely in place. 

As for lawn furniture and decorations, stack them up in a corner or storage closet when not in use. When you know a storm is coming, place small sandbag weights where possible and place heavy outdoor covers over the furniture. You might also install a shrub wall to act as a wind barrier between these objects and your home. 

Unfortunately, it’s not always possible to prevent all storm damage, but when it happens, know that you can turn to the trusted professionals at SERVPRO of Greater St. Augustine / St. Augustine Beach in Saint Augustine, FL. Their highly trained technicians specialize in water extraction, storm damage restoration, and mold remediation. Call (904) 429-4457 for 24-hour emergency service and visit their website for more information about their process.

Are you Emergency Ready?

1/4/2021 (Permalink)

Call us today and ask for our marketing department to help you create an Emergency Ready Profile! This helps us minimize business interruption!

As many as 50% of businesses may never recover following a disaster such as a fire, flood, or storm damage.

That's 5 out of 10 businesses, don't let your business become a statistic. We support local businesses and we don't like to see them close down! Especially not due to a disaster like a hurricane, flood, or a fire.

If you are someone who likes to be prepared, we can help you get "Emergency Ready".

SERVPRO of Greater St Augustine / St Augustine Beach is here to help. 

This is a no-cost assessment which allows us (and you) to gather and document important information to help prepare for a disaster.

By having an ERP, your odds of going out of business due to a disaster are dramatically reduced, because the faster the mitigation process begins, the less damage and less expense. 

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Contact us today at (904) 429-4457 and let's get started! 

at SERVPRO of Greater St Augustine / St Augustine Beach, we care about you and everyone else in the community that we work and live in.

#Greater we are!

Do's & Don'ts After Fire Damage to Your House

1/1/2021 (Permalink)

SERVPRO of Greater St. Augustine is Here To Help 24/7, 365 days a year. Call 904-429-4457 for a free estimate!

A house fire is an unbelievable experience. Although you’ll feel relieved to be safe, you may be overwhelmed by the many tasks ahead. A fire restoration specialist can help address damage to your home. Here are some other helpful steps to take moving forward. 

Do:

Document the damage. 

The more information you provide your insurer, the better. When it’s safe to do so, walk around your home and take pictures of all damaged items and fixtures. Creating an inventory of damaged personal belongings is also recommended. Write down a description of the item, how old it is, and estimate the replacement cost. Include any receipts or bills of sale.

Contact your insurance company as soon as possible. 

Once you have all the essential information, report the damage to your insurer. Most insurance companies require a claim within a certain period of time. If you’re not sure how long you have, check your policy documents for more information.

Don’t:

Attempt to clean up the home alone. 

While it may be tempting to clean up, doing so can greatly endanger your health. Fire restoration professionals will come prepared with the necessary protective equipment to perform the task safely. There is also a risk of instability and structural damage, and you should get permission from a contractor before attempting to do work within the home.

Throw away damaged belongings before the adjuster arrives.

An insurance adjuster must evaluate badly damaged items. This helps determine the replacement value of said items, which will go towards the fund you receive from your insurer. 

SERVPRO of Greater St. Augustine / St. Augustine Beach provides 24/7 assistance to help salvage your home after a fire. These professionals can clean all damaged areas, from upholstery to carpeting. They also offer water removal and restoration if the home sustained damage while the fire was being extinguished. Schedule an appointment with this locally-owned and -operated fire restoration company by calling 904-429-4457. You can also learn more about their services online. 

Happy New Years from SERVPRO!!

12/30/2020 (Permalink)

Happy New Years! Make 2021 #Greater than 2020! SERVPRO of Greater St Augustine is here to help 24/7/365 (904) 429-4457

With 2020 (finally) coming to an end, we at SERVPRO of Greater St Augustine / St Augustine Beach hope everyone made it through such a tough year okay and we want to wish you the best in 2021! 

We are proud to have helped many various facilities throughout 2020 with our Certified SERVPRO Cleaned Program; allowing the owners, employees and customers to have peace of mind after our viral pathogen deep cleaning service. 

We are extremely thankful to have made it thru such a tough year and still be able to give back to our communities.

We are happy to have provided Police Departments with free Certified SERVPRO Cleaned deep cleaning and sanitizing services for their patrol cars! We also adopted-a-family with Betty Griffin Center Outreach! Check out our blog about that here!

Again, we hope you had a Merry Christmas and wish you a Happy New Year! 

2020 Thank you from SERVPRO of Greater St Augustine / St Augustine Beach!!

12/28/2020 (Permalink)

Thank you to all our business partners, customers and our community for everything during such a difficult year! 2020 was tough but we are tougher!

On behalf of the entire team at SERVPRO Greater St. Augustine/St. Augustine Beach; as 2020 finally comes to a close, we would like to take this opportunity to say “Thank you” to our community during such a difficult year.

Thank you to our community for doing its part in keeping as many people as safe as possible.

Thank you to our business partners for helping us by:

Providing special expertise to help us complete some of our jobs, or for:

Referring your clients or customers to SERVPRO, trusting us to take care of them, and to provide professional, ethical, and guaranteed service, when they needed it the most.

We would also like to thank all of our customers, who chose SERVPRO OF GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH to provide whatever service they needed in 2020.

And while SERVPRO has always had the goal to make it “Like it never even happened,” our overriding mission has always been to provide the best customer service experience possible, especially when dealing with stressful, disruptive situations.

So, if we were successful in meeting or exceeding your expectations; the highest compliment you could give us would be to refer us to a friend, neighbor, or business associate who may face a similar situation in the future. Or give us an online review!

If we fell short in meeting your expectations in some way, we are sorry and please let us know so we can apologize and make sure it never happens again.

Once again, thank you from the entire team at SERVPRO GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH.  We are grateful to live and work in St. Augustine and St. Johns county, and we are here for you if you should need us in 2021 or beyond! Have a Happy New Year!

Different types of Fire Damage, Different Ways SERVPRO can restore / clean

12/26/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is your local fire / smoke / soot damage restoration and cleanup professionals! 904 429 4457

Fire Damage Restoration includes the removal of soot residues from various surfaces and materials. Not all soot is the same, meaning there are many various techniques and ways to restore / clean the different types. 

Let's take a moment to consider the elements of a fire. When combustion takes place, the material that is on fire is being broken down and combining with oxygen as heat from the flame is given off. Fires that give off smoke produce smoke-filled residues and soot. 

Smoke is released into the air as burning materials decompose, in the form of suspended particles, gases, and aerosols. 

Gases are invisible components of smoke. Gases from a fire can be extremely dangerous if inhaled, such as sulfur dioxide, carbon monoxide and hydrogen cyanide. This is why its so important to vacate the property as soon as possible to a safe area far away from the fire. 

In addition, smoke also consists of small particles of matter and aerosols. These particles within smoke are odor absorbing, which is what gives soot it's smell.

Smoke particles from an "incomplete" combustion can contain carcinogenics. If you ever near an active fire, get low to the ground to avoid inhaling the rising smoke-filled air. 

Once smoke settles on surfaces as a residue, it is often referred to as "soot." 

Soot residues are all different and can contain different types of acids since chlorides and sulfides in smoke mix with the humidity in the air or with other forms of moisture that may be present to form acids. 

Acidic soot can result in discoloration and corrosion if they remain on materials for too long. 

As mentioned, not all smoke residues are the same. The 4 most common types of soot are;

Dry smoke residues, Wet smoke residues, Protein smoke residues and Fuel smoke residues. Different cleaning and restoration methods may be applied to remove and restore different types of residues. 

Cleaning dry smoke residues

Dry smoke residues are generally the "easiest" of the 4 most common residues to clean, thanks to it carrying only few aerosols and deposits of small, dry particles onto surfaces. Dry smoke residues don't stain surfaces as quickly or as deeply as wet smoke residues. 

Cleaning wet smoke residues

Wet Smoke residues are much more difficult to remove than dry smoke residue. Wet smoke typically contains a high proportion of aerosols such as varnishes, solvents and other liquid components. Wet smoke residues seep deeper into surfaces than dry smoke residue does. Within minutes; hot, oily residues will discolor plastic materials. 

Protein Residues

Kitchen fires often contain the burning of meat, poultry, etc. resulting in protein residues. Protein residues can occur in many different colors or forms. Protein residues can be yellow in color, amber, or they can be almost impossible to see! 

Fuel Oil Soot

Furnace puff-backs, common in the North East, occur when an oil burner malfunctions and ignites suddenly. Soot from puff-backs consist of dust particles from the ductwork and fuel oil that didn't properly burn. 

During a fire, soot and smoke particles settle on and adhere to surfaces. Restoration means the removal and cleaning of these soot residues. Rely on your local professionals at SERVPRO of Greater St Augustine / St Augustine Beach to provide you with the best fire damage restoration service available. Available 24/7/365 at (904) 429-4457

SERVPRO of Greater St. Augustine 2020 Holiday Party

12/24/2020 (Permalink)

We wish you a safe and water, fire, and mold damage-LESS holiday! Should an accident happen, we'll be here for you 24/7/365. 904-429-4457

Like most things this year, our holiday party looked a little bit different this year as well. Even though we could not gather at a restaurant or have a "typical" holiday party this year, we at SERVPRO of Greater. St. Augustine/ St. Augustine Beach wanted to celebrate the holidays and our team for everything that they have done this year!  

We took advantage of the nice weather and had an outdoor breakfast with coffee, hot chocolate, orange juice and individually wrapped bagels for our team, followed by a Secret Santa gift exchange!

A great time was had by all, we were able to stay safe and distanced outside while still celebrating the holiday season and our team. 

SERVPRO of Greater St. Augustine/ St. Augustine Beach wishes you a safe and water, fire, and mold damage-LESS holiday and a Merry Christmas! As always, should an accident happen, we will be here for you 24/7/365. Call us at 904-429-4457 and we will make it "Like it never even happened." 

Can mold affect pets?

12/21/2020 (Permalink)

SERVPRO is here to help all of St. John's County and surrounding area's with mold removal, remediation and mitigation services!

When homeowners notice mold, they often rush to contact a mold remediation company to mitigate the issue. Mold grows in moist areas like the bathroom, kitchen, garage, and basement. Pets may be exposed to mold as they breathe in the air in these spaces or if they lick or brush up against it. Here is a guide to help you understand the potential consequences mold exposure has on your furry family members. 

Understanding the Effects of Mold on Pets

What Are Mold Exposure Symptoms?

Mold can cause health effects for humans and animals.

What Should I Do to Remove It?

Never try to mitigate mold yourself. Unfortunately, most DIY options like treating the area with bleach can release spores into the air and worsen the problem for pets and people.

Instead, call a mold remediation team to address the area like SERVPRO. They will use safety gear and protocols to remove the spores from the air and surfaces without endangering your family. Once the mold remediation team is finished, your home will be safe for your furry friends.

How Can I Prevent Mold?

Reduce the likelihood of mold growth by installing ample ventilation in the bathroom and kitchen to pull moisture outside. Use dehumidifiers to minimize the water in the air to below 50% to make it difficult for the mold to grow. Frequently wash your pet’s food and water bowls and wipe down their kennels or cages, making sure that they dry quickly. Sanitize hard surfaces like flooring and tiles with a mixture of bleach and water and clean air ducts every two years to address any mold growing inside the piping. 

If you live in St. John's County, FL, and need mold remediation / removal, contact SERVPRO of Greater St. Augustine / St. Augustine Beach. The cleanup and restoration specialists help residential and commercial clients safely remove mold to promote a healthier home or business. Call (904) 429-4457 or visit the website for information on their emergency cleaning services to restore your building for humans and pets alike.

Happy Holidays From SERVPRO of Greater St Augustine / St Augustine Beach!!

12/21/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is Here to Help this holiday season in case of an emergency! (9040 429-4457 available 24/7/365

We want to wish you a very Merry Christmas and a Happy Holidays from SERVPRO of Greater St Augustine!! Here is a cute Christmas story, SERVPRO edition!

'Twas the night before Christmas, when all through the shop

Not an item was clean, not even a mop

The Dehu's were stacked in the truck with care

In hopes that Rick I. would soon be there

The owners were nestled, snug in there SERVPRO threads,

While visions of convention checks, danced in their heads

The Yes ma'am in her office, and I in my cube

We had just settled down for a long binge of YouTube

When out of the office, there arose such a clatter

We sprang from our chairs to see what was the matter

Away to the WIP board, I flew, like a flash

Broke down the door, dropped my coffee, splash

The moon on the crest of a newly polished van,

The SERVPRO franchise finishes it's Emergency Ready Plan

When what to my wondering eyes did appear,

But a new commercial job to finish, before end of year

With a tall, slender driver, so lively and quick

I knew in this moment, this must be the Rick.

More rapid than Eagles, the ProMasters that came

He whistled and shouted for his team by name,

"Hey Dale, Steve, Susan and Sally, go get Mike, Chris, Alex, and Ally!

To the top of the doors to the top of the walls! Now, document, document, document all!"

As before each job they all worked to comply,

There are very strict procedures and programs, we must qualify,

So onto the job site, the team, they flew

With a truck full of products, and Rick I, too

And then in a twinkling, I heard in the drive, the workers behave like a buzzing bee hive

As I started the scope, and was turning around, into the structure Rick I went, with a bound

He was dressed all in green from his head to his foot,

and his clothes protected with PPE from ashes, and soot

A bundle of equipment, he had gathered from the truck,

He emerged determined to clean up this muck

His eyes, how they twinkled, through those protective goggles

His cheeks were rosy from the mask, protecting his tonsils

His branded attire was crisp to the look,

He and his team regained control, in which the fire had took

The test sponge he held tight in his hand, for the smoke in every crevasse, was crammed

He and the team worked fast and steady, to make sure the customer and business were ready

Their level of attention to detail was surprising in itself, they cleaned and wiped every book on the shelf

With a wink of his eye and a twist of his head, he gave the customer a sense that there was nothing to dread

He spoke not a word but went straight to work, he filled all the forms and he said, with a smook

"Get it all uploaded, quick and fast, we don't want audit to look at this last"

He sprang to the truck to give his team a signal, and away they all flew, to the orange house at old Seminole,

But I heard him exclaim, as the COI was gladdened: Don't forget, we make it "Like it never even happened."

Happy Holidays everyone! We're here to help in case of an emergency 24/7/365 at 904 429-4457

SERVPRO of Greater St. Augustine "Adopts A Family" this holiday season

12/20/2020 (Permalink)

We were so happy to be here to help this holiday season. Happy Holidays from our SERVPRO family, to yours.

There is no better holiday tradition than spreading holiday cheer and helping out those who are less fortunate. 2020 has been a challenging year for most, with the pandemic, and it leading to unprecedented job loss, and a overall disruption of daily life, spreading holiday cheer seems even more needed this year. 

This holiday season, we at SERVPRO of Greater St. Augustine/ St. Augustine beach wanted to give back to our local community. We reached out to Betty Griffin Center, a local women's domestic violence and sexual assult shelter to see how we could give back. We took part in their "Adopt-A-Family" program. We were given a holiday "wish list" that included the age, gender, sizes, hobbies and 3 gift requests for each family member. 

We "adopted" a family of 6 and had so much fun shopping for the items on the wish list, it definitely got us in the holiday spirt!

If you would like to donate, Betty Griffin Center offers a variety of donation opportunities, for more information check out their website and Wish List or their Thrift Shoppes and see how you can help them reach more people in our community. 

Betty Griffin Center's mission is to offer protection and quality services for victims of domestic violence and sexual assult and their families in St. Johns County. They operate a shelter that offers assistance, counseling and transitional support to them women and their families. 

3 Tips to Prevent Pet-Related Fire Damage

12/17/2020 (Permalink)

SERVPRO of Greater St Augustine / SAB is here to help 24/7 No job is too big or too small! (904) 429-4457

Pets love to explore, so think twice any time there’s an open flame in your home. Their curiosity can sometimes lead to accidents and the need for fire restoration services. Whether you’re cooking breakfast or lighting candles, take preventive steps to ensure you and your pet stay safe.

How to Prevent Pet-Related Fires

1. Use Flameless Candles When Possible

A cat or dog may easily tip over a lit candle and start a fire. Always purchase battery-powered, flameless options. Place them in jack-o’-lanterns on Halloween, buy an electric menorah for Hanukkah, or purchase scented options for your home. You’ll never have to worry about forgetting to blow out the flame before you go to bed.

2. Pet-Proof the Stove

Kitchens are the leading area for home fires, and many begin on the stove. Whether you have a gas or electric stove, never leave it unattended while using it. Pets may jump and knock a flammable item onto the burner or spill boiling water on themselves. Either remove the stove knobs when they aren’t in use or attach child-proof covers. These keep your pet from accidentally activating the burners and causing a fire.

3. Watch Electrical Wires

Electrical wires may look like a chew toy to pets. They can shock themselves when they break through the casing, and a spark could ignite flammable materials. String decorative lights out of reach, and cover floor cables with area rugs or furniture.

If you notice your pet inspecting electrical plugs or power strips, spray them with a no-chew spray. These bitter-tasting coatings will keep pets from biting twice. However, if your pet does cause any fire-related damage, immediately contact fire restoration services. 

Turn to SERVPRO of Greater St. Augustine / St. Augustine Beach for all your fire restoration needs. This Florida company will work quickly to restore your home. They also serve commercial clients and handle emergency cleaning services, water damage, and mold remediation. Learn more on their website or call (904) 429-4457 to speak with a representative.

3 Types of Mold Found in Florida Homes

12/17/2020 (Permalink)

If you think mold is present in your home, call the professionals at SERVPRO of Greater St. Augustine 904-429-4457 today!

Mold in the home causes numerous issues. It can lead to health effects in vulnerable individuals, such as those with allergies. Its presence requires immediate mold remediation. Use the following guide to learn about some types that are more prevalent in Florida homes.

Which Household Molds Are Common in Florida?

1. Mucor

Mucor can trigger allergy and asthma symptoms. It is an allergenic mold found inside and outside the home. Mucor can appear white, yellow, and gray, with a fluffy, cottony texture. It is often found indoors on furniture and fixtures damaged by moisture, but spores can also appear in household dust. 

2. Fusarium

Fusarium can impact water logged fixtures and fabrics. It can also be found on plants and foods, so check your kitchen and living room for any signs of it. Like mucor, it’s an allergenic substance that can cause sneezing, congestion, rashes, and hives. This mold has pink, white, or red coloring, and spores can easily spread between rooms.

3. Stachybotrys

Stachybotrys is a type of black mold which can be highly toxic. High humidity is a major contributor to its growth. It can be found between walls and in crawlspaces, but it may also be present near a continuous water source. It’s particularly harmful to children, so contact a mold remediation specialist if you notice a slimy greenish-black substance in your bathroom or kitchen.

If you need mold remediation, SERVPRO of Greater St. Augustine/St. Augustine Beach in Saint Augustine, FL,is a locally-owned and -operated company dedicated to exceptional customer service. They use the latest remediation methods and equipment, including negative air pressure chambers to isolate affected areas. They also offer 24-hour emergency assistance for water, fire, and storm damage. Learn more about their services by visiting their website, or call 904- 429-4457 if you notice signs of mold.

Our Reconstruction Team is highly skilled! SERVPRO can do it ALL! Full Service Restoration!

12/16/2020 (Permalink)

SERVPRO Greater St Augustine is a FULL SERVICE restoration company, from start to finish.. Trust the PRO's to do it right, the first time!

One thing about our SERVPRO franchise that set's us apart from other "local" restoration companies; is the fact that we have an in-house reconstruction team that is highly skilled and able to do anything from simply painting to performing a full-scale remodel! 

What does this mean for the consumer / customer?

This means the overall price won't have a subcontractor bill attached to it keeping the cost at a minimum for our customers. 

We are locally owned and operated, and we are proud to be part of this community. This means we work with the upmost integrity and we stand behind our work. 

We don't make mistakes... Just kidding, everyone makes mistakes every now and then. But when we do, we fix it at no additional cost to our customers! This is due to our companies number one priority being: Providing the best customer service experience possible!

Call today for a free estimate at (904) 429-4457

Visit our FaceBook page here! 

Tune in to the SERVPRO First Responder Bowl on 12/26 at 2:30 on ABC!

12/16/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help during the holiday's! If you have an emergency and you need us, we're 24/7/365!

SERVPRO proudly supports our nations First Responders and appreciate everything they do for our country! 

This year's SERVPRO First Responders Bowl will be held at 2:30PM on 12/26 on ABC television! 

The University of Texas at San Antonio (UTSA) Roadrunner Football team will be playing against a to-be-determined team! Stay tuned to see who the Roadrunners will be going up against! 

UTSA hasn't played in a bowl game since the New Mexico Bowl on December 17, 2016. UTSA proudly accepted SERVPRO's invitation and their VP of Intercollegiate Athletics, Lisa Campos, stated "We are very grateful to ESPN Events, The SERVPRO First Responder Bowl, and Conference USA for coordinating another bowl game opportunity for us in such short notice."

SERVPRO of Greater St Augustine invites you to join us on the day after Christmas and enjoy some football in celebration of our nation's hero's. 

Full Service Restoration by SERVPRO of Greater St Augustine

12/15/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is your local full service restoration and cleanup company! We are available 24/7 at 904 429 4457

SERVPRO of Greater St Augustine / St Augustine Beach is here to help our communities when they need us.

In this video; you’ll see a home that suffered from water damage, and had a lot of contents that had to be moved out and back in to properly dry the structure.

After providing emergency water damage response services, we itemized, documented and boxed everything in the house safely. We then were able to properly perform water damage restoration dry-out, and when that was completed we then moved everything back into the property and made it look “Like it never even happened.” Call (904) 429-4457 for a free estimate for all services.

We specialize in water damage restoration, fire / smoke damage restoration and cleaning, Storm damage response and cleaning, mold removal, remediation and mitigation. 

Like and Follow us on FaceBook! 

So... Why SERVPRO?

12/14/2020 (Permalink)

To be blunt, there are many reasons to choose SERVPRO. We believe more can be accomplished as a team rather than individually. Teamwork is a core value of ours.

We use top-of-the-line equipment and technology that we are continually upgrading. 

Our technicians undergo strict and specific training to ensure they are providing the best services they can. Franchises are also training to IICRC standards in water and fire damage clean up/ restoration. 

SERVPRO is a 24/7 service provider, we take care of most of the billing process, we monitor active jobs to check on progress. All while staying in contact with our customers and keeping them updated on the job. 

Restoration is less expensive than replacement, that's why SERVPRO does pre-testing to make sure the damage is taken care of in the best way possible. 

We provide itemized loss inventory, we take pictures of our work from beginning to end. 

24-hour emergency response, damage mitigation, loss assessment, and an electronic file is available to customers within hours. 

These are only a few reasons why SERVPRO has been a leader in fire and water restoration and clean up for many years, with many more years to come! 

Our nationwide network of over 1800 franchises allows us to be "Faster to any Disaster", because when a disaster hits a specific area, our competitors may be unable to respond as quickly because they do not possess the manpower to respond to all the distress calls coming in. With SERVPRO's nationwide network, we are able to draw upon recoursed from other franchises that are not affected by the disaster. That enables us to quickly respond to any and all requests in a timely, professional, and consistent manner that SERVPRO has built its reputation on. 

Call your local SERVPRO at 904-429-4457!

3 Areas Where You May Need Mold Remediation

12/14/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help with any mold remediation services! Call us today at 904-429-4457

When mold grows in your home, it can lower air quality and can cause health effects. All mold needs to grow is a cool, dark place with a source of moisture. While mold is most often found in the basement of homes, there are a few other places where it can grow as well. Learn more about them below so if needed, you are prepared to take the necessary mold remediation steps. 

3 Ares Where Mold May Grow Indoors

1. Ventilation 
Because you are unable to see inside ducts, mold may grow inside them without your knowledge. This is often due to high humidity inside the ducts, leading to condensation. If you notice your nasal passages are irritated and the vents have a musty odor, you may need mold remediation- the ventilation system can spread mold spores throughout your home, and you won't be able to efficiently clean inside of the ducts yourself.

2. In Carpet
Because their fibers trap dust that mold spores can feed one, carpets can quickly become a home to unwanted mold. All it takes is an accidental spill, and the mold spores have enough moisture to grow. You can minimize the risk by vacuuming regularly and cleaning up spills as soon as they happen. If mold does grow, hire a mold remediation professional for the best chance at saving the carpet. 

3. Under Sinks
The cool darkness beneath kitchen and bathroom sinks create a hospitable environment for mold, and if the faucet or drain leaks, mold can thrive. The best way to avoid this problem is by keeping your plumbing well-maintained. Clean under the sinks regularly to kill off mold spores that may be waiting for the chance to grow. 

Homeowners in Florida can get total mold remediation services from SERVPRO of Greater St. Augustine/ St. Augustine Beach. Their technicians will asses your home for common sites of mold growth and eradicate the mold colonies so you can breathe easy. They also offer water and fire damage restoration services to help you recover after a disaster. Call 904-429-4457 to set up an appointment and visit online to learn about what other services are offered.  

What does Fire Restoration Entail?

12/14/2020 (Permalink)

Fire damage? Call the Fire, Smoke and Soot Restoration and Clean-up professionals at SERVPRO of Greater St. Augustine 904-429-4457!

Whether it started in a nearby brush or right on your stovetop, a fire can wreak havoc on your home. That is why it is crucial to contact a fire restoration crew as soon as the damage is done. If you are wondering what the repair process looks like, the guide below lists the steps of the restoration process. 

5 Steps to the Fire Restoration Process 

1. Inspection
The fire restoration crew will start by putting on safety gear so they can enter the site without inhaling smoke particles. They then will conduct a thorough inspection of the building and make note of any fire, smoke, or water damage they encounter. 

2. Containment 
To prevent the smoke particles from drifting throughout the property and causing further damage, like discoloration, the fire restoration crew will block off the most damaged areas. This is also important because soot inhalation can cause health effects. If the fire consumed the roof, they will cover the area with a tarp to protect the property for the elements. 

3. Water Damage Restoration
If water was used by the property owners or firefighters to stop the fire from spreading, there may be water damage to address as well. The crew might have to rip out soggy carpets, and remove any wet wallpaper or insulation to prevent future mold growth. If mold has already started to grow, they will execute remediation tactics to prevent the mold from spreading. 

4. Fire Damage Restoration 
This labor-intensive stage begins with soot removal from the walls and ceilings of the property. When handling the smoke damage, the crew has to be careful that particles do not become airborne and circulate throughout the indoor air supply. To remove particles already floating around, they may use an air scrubbers. The crew will then also work on restoring charred upholstery, windows treatments, and mattresses. 

5. Home Repair
Finally, the crew will begin to wrap up the fire restoration process by addressing structural and aesthetic damage to the home. This may include reconstructing walls, frames or support beams, replacing drywall or flooring, and repainting walls. 

If your home has been damages by a fire, turn to SERVPRO of Greater St. Augustine/ St. Augustine Beach for help. The crews help families affected by flooding, fires and storms with remediation and restoration services. They also offer emergency cleaning and water extraction services. To schedule an appointment, call 904-429-4457 or visit the website for more information about the services offered.

A Guide to Restoring Water Damaged Carpets

12/11/2020 (Permalink)

Wet carpeting or other flooring can escalate to mold growth. Call our team 904-429-4457 for water removal and drying.

From roof leaks to natural disasters, there are many variables that could lead to your property flooding. When flooring in the home experiences prolonged exposure to moisture, it is likely that you will have questions from everything from water extraction, to carpet cleaning. Here is a helpful guide on what to do if you experience water damage to your carpets. 

What To Do After Your Carpets Sustain Water Damage

Repair Any Problems 
In a lot of cases, indoor flooding happens as a result of a leaky or burst pipe. You should first shut off your main water supply until help arrives. Then schedule an appointment with a professional plumber who will then locate the damaged pipes and repair them to prevent more water from flooding your floors. A leaking roof can also lead to indoor flooding, in that case, call a roofing contractor to patch or repair it prior to cleaning the floors. 

Remove Water
Water extraction is crucial when it comes to mitigating flood damage to your home. In the case that the home flooding is minor, use a shop vac to remove the water from the area. Remove any furniture out of the space and relocate to a dry, well- ventilated location. Then while wearing protective glasses, gloves and a mask, mix a solution of bleach and water, and spray it onto the carpets to disinfect them. Dry the area with an industrial fan for about 48 hours. 

Replace Carpeting 
If you cannot remove all of the water from the area, the carpets will not dry and mold will begin to develop. Contact a professional restoration team, to perform water extraction, mold remediation, and carpet replacement to make your property dry, sanitary and safe again. 

Equipment placement and set-up is critical for a proper drying process! Let the PRO's handle it!

12/10/2020 (Permalink)

Tight fit? No worries, SERVPRO of Greater St Augustine is here to help when you need us most! 904-429-4457

Follow the link below to a short video demonstrating very small bathroom in a water damaged home in St Augustine. SERVPRO in St Augustine has the edge on the rest of the market with technologically superior tools readily available to St Johns county residents. In a water damage emergency give us a call, we are only minutes away!

Drying equipment placement

SERVPRO of Greater St. Augustine / St. Augustine Beach proudly provides a variety of cleaning and restoration services throughout the Florida area. Whether it’s a professional carpet cleaning, water extraction, or fire damage repairs, they specialize in restoring disasters and are committed to helping return homes and businesses to original form. Call (904) 429-4457 today to speak with their staff and schedule a free estimate! Visit their website and Facebook page for a more comprehensive breakdown of their services.

Benefits of professional carpet cleaning with SERVPRO of Greater St Augustine / St Augustine Beach

12/6/2020 (Permalink)

Look at this Beautiful carpet after SERVPRO of Greater St Augustine / St Augustine Beach is finished with their professional carpet cleaning service!

Many homeowners vacuum and spot-treat their carpeting to keep it looking and smelling great. However, getting a regular professional carpet cleaning offers more benefits than a simple surface sweep. Here is some information on the advantages of an expert appointment and how frequently to set up these sessions.

What Are the Benefits of Cleaning My Carpet?

Over time, pet fur, human hair, dander, skin cells, dirt, and food crumbs all become embedded in the carpet. While vacuuming will remove the top layer of debris, professional carpet cleaning teams like SERVPRO can get to the bottom of the fibers. This makes the carpet look better, while also improving the air quality by removing contaminants that can irritate the respiratory system.

Cleaning teams use innovative technology such as bonnet cleaning for short pile carpet that doesn’t take moisture well. They may use dry cleaning for patterned flooring that may not retain coloration if exposed to hot water. SERVPRO also offers hot water extraction and shampoo to wash the fibers, mitigating caked-on dirt and stains, and deodorizing the flooring. All these methods will prevent the strands from sticking together and creating a matted feel, while also removing dirt and bits that could stretch the carpet out.

How Frequently Should I Schedule a Cleaning?

Clean homes with no pets, no smokers, and a few residents should schedule a cleaning once a year or every 18 months. Houses with larger families or several pets may need two annual cleanings to keep up with the extended traffic. Those who have frequent guests or parties will also benefit from extra carpet cleanings per year. 

Individuals who have allergies to mold, pollen, or pets, and those who have respiratory problems like asthma or COPD, should ask their doctors about carpet cleaning. Getting this service more often can remove contaminants better, and make those affected more comfortable at home by mitigating irritants. They may need to set up these appointments more frequently to improve the indoor air quality and limit symptoms.

When you’re ready to schedule a professional carpet cleaning, contact SERVPRO of Greater St. Augustine/St. Augustine Beach in Saint Augustine, FL. The expert team has been in business since 1967, offering mold remediation and mitigating, fire and water damage, as well as cleaning commercial and residential carpet cleaning. Call (904) 429-4457 or visit their website for information on their high-quality cleaning equipment.

The Do's And Don'ts of Fire Damage Repair

12/6/2020 (Permalink)

Fire damage? Call the experts, SERVPRO of Greater St Augustine / St Augustine Beach, at 904-429-4457

A fire in your home can be devastating. When a fire first takes place, its important to ensure the safety of your family by relocating to a safe place. After your family is safe, you can begin to think about how you are going to get your home back in order.

Fire damage repair professionals will help assess your home. It is natural to feel helpless in this situation, but for your safety follow the do's and don'ts below.

Do: 

Take pictures of the damage
Having a visual record of the fire damage will come in handy when you file your insurance claim. Instead of trying to remember how everything looked after the fire, you will be able to refer back to the pictures that you took. 

Call your insurance agent
Insurance claims can take months or even years to fully process, which means you will want to get the process started as soon as possible. The faster you know what the course of action is, the faster you can contact fire damage professionals to restore your home. 

Wear gloves if you must enter the home
If you need to enter the home to gather your home's deed, insurance documents or other important paperwork, be sure to wear gloves. The soot on fabrics and ashes from the items can linger on your hands and lead to irritation if you touch your eyes, nose or mouth before having the chance to wash your hands. 

Don't: 

Enter Your home until it is safe 
Your home may appear to be structurally sound, but there is no guarantee that damage has not been done somewhere that you cannot see. Do not enter the home until it has been inspected and deemed safe by fire damage professionals. 

Try to clean the walls and floors yourself
Trying to clean soot off your walls and off of your carpets is more complicated than everyday cleaning supplies can handle. 

Turn on any electronics 
The hardware and wires of your computers, TVs, phones and other electronics may have suffered damage in the fire. The home's electrical system may be compromised as well. For your safety, consult with an electrician before turning on any electronics or light switches. 

If your home has sustained severe fire damage, the team at SERVPRO of Greater St. Augustine/ St. Augustine Beach will work hard to restore your home and belongings. The fire damage repair teams help clients throughout St. Augustine, FL, regain their homes and peace of mind. In addition to fire restoration, SERVPRO of Greater St. Augustine/St. Augustine Beach also provides water and storm damage services and mold remediation. Visit the website and browse all the offerings, or call 904-429-4457 to request help.

The Do's and Don't After Finding Mold in Your Home

12/1/2020 (Permalink)

Call our team 904-429-4457 for safe removal and protection from mold growth in your home

Mold grows in dark, damp places both indoors and outdoors. In the home, mold can be found in the basement, the attic, under a leaky sink or near a bathtub. Many homeowners discover mold while cleaning and remodeling so it is crucial to know what steps to take to remedy the problem. To prevent mold from spreading, it is wise to contact a mold remediation team. However, while you wait for help, follow these do's and don'ts.

Do:

Call in the experts
Mold remediation is not a DIY project. It is essential to bring in professionals with appropriate gear to protect themselves and your home. They can mitigate the mold without it spreading or endangering your family with repeat infestations. 

Consider your health
Stay out of the affected area until the remediation is complete, to avoid any potential exposure. 

Don't: 

Try to scrub the mold away
First instinct upon finding mold for many people, is to get a scrub brush and bleach and attempt to remove it. This is a dangerous idea. When agitated, many molds will release spores into the air, which can immediately impact the air quality and potentially spread the mold. Instead, wait for the mold remediation experts to arrive and safely address the growth. 

Ignore it
Many people may be tempted to ignore the mold, but this could encourage it it grow further. Waiting will make the issues worse and costly, so it is best to reach out to professional technicians right away to limit the damage, and restore healthy air quality. 

If you find mold, contact SERVPRO of Greater St. Augustine/ St. Augustine Beach immediately. The top-notch team is on hand 24/7 to provide various services such as mold remediation, water damage, water extraction, and fire damage repair. Call 904-429-4457 to schedule an appointment or visit the website to browse services. 

4 Reasons Why You Should Not Remove Mold Yourself

11/30/2020 (Permalink)

Mold thrives in moist, dark areas. Mold is commonly found in the attic, bathroom, and basement of many homes. If you have recently discovered mold in your household, it is best to have it removed immediately to prevent your family from getting sick. It is not wise to perform mold remediation yourself for a number of reasons:

1. You might put yourself at risk
Mold can cause health effects. 

2. You Do Not Have the Right Equipment 
Mold remediation requires the use of commercial-grade products that effectively kill harmful spores. You will also need a HEPA filter and purifier to remove all traces of mold from your indoor air supply. These products and equipment are expensive and require training to be able to use them properly. 

3. You Might Worsen the Problem 
Attempting to remove mold in an incorrect manner may actually spread spores throughout the home and make the problem worse. Mold remediation specialists will quarantine the contaminated area before treating it, which prevents the possibility of the mold from spreading further. 

4. You Could Miss a Spot 
Mold tends to hide in small cracks and crevices where it is warm and dark. If you do not know where to look for it, you might miss a spot. Mold remediation specialists know where to look and will thoroughly get rid of all spores in your home. They will carefully look under titles in the bathroom, roof, or walls of the basement. 

Keep your home healthy and comfortable with mold remediation from SERVPRO of Greater St. Augustine/ St. Augustine Beach. We also provide fire restoration, water extraction, and biohazard cleanup to customers throughout St. Augustine, FL. 

Call 904-429-4457 to schedule an emergency mold cleaning service or visit online to learn more about how we can protect and restore your property. 

Networking event at a local café!

11/30/2020 (Permalink)

SERVPRO of Greater St Augustine - Local expert in Water Damage, Mold Removal / Remediation / Mitigation and Fire / Smoke Damage Restoration & Cleanup

Had a great time networking with some great people at an AMAZING cafe! SERVPRO of Greater St Augustine / St Augustine Beach loves being involved within our communities and participating in events like this. Thank you, Luna Café & Coffee in St. Augustine for the great food, great atmosphere and of course, great coffee! 

Mindfulness Journey was there to give a great presentation about mindfulness! In the picture, you will see us all participating in the exercise they presented, where we all took a raisin and pretended we'd never seen one before. We exercised our 5 senses (Sight, Sound, Touch, Smell, Taste) during this presentation and learned how we can use the practice to de-stress and also live in the present moment more often! Thanks Mindfulness Journey for the great presentation! 

SERVPRO of Greater St Augustine / St Augustine Beach is in active in our communities and we are here to help if you ever need us! (904) 429-4457

We provide superior full service restoration for our communities and surrounding area's of St. John's County! Specializing in Emergency Water Damage / Water Removal, Mold Remediation / Mitigation and Fire & Smoke Damage Restoration and Cleanup! There's no job we can't handle!

Fire Safety Tips for the Holidays

11/25/2020 (Permalink)

While house fires can happen any time of year, the holiday season can introduce new hazards that can increase the risk of fire. From decorations to cooking mishaps, many dangers can arise as you prepare for the festivities. Although fire damage can often be repaired when house fires are controlled, here are a few preventative measures to take during the holidays.

Be Cautious in the Kitchen

According to the NFPA, cooking is the main cause of home fires and injuries, with Thanksgiving being the peak day for cooking-related fire emergencies. 

• Never leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food
• Check food regularly while cooking, use a timer as a reminder that the stove or oven is on
• Keep anything flammable like potholders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances that generate heat. 

Use Candles Safely

Fires caused by candles peak in December. While these decorations can add ambiance and a pleasant aroma to your home, they also present serious fire risks.

• Keep burning candles in a safe space where pets and children can’t knock them over.
• Set a timer on your phone to remember when to blow them out.
• Battery-operated flameless candles are safer alternatives that still produce a warm, atmospheric glow.

Follow Instructions With Lights & Decorations

Whether you’re stringing lights inside or outside your home, follow instructions carefully.

• Avoid stringing more than three strands together at once so you don't overwhelm your outlet and cause electrical fires.
• only use outdoor lights outside your home, as these withstand the elements better than lights designed for indoor use.

You can also prevent fire damage by practicing tree safety. While Christmas tree fires are rare, minimize the risk by keeping your tree watered and disposing of it promptly after the holidays.

If your home sustains fire damage, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457 and we will make it "Like it never even happened." 

One stop shop at SERVPRO of Greater St Augustine / St Augustine Beach

11/24/2020 (Permalink)

SERVPRO is your one-stop shop when you have a loss. We can take care of everything from the demolition and the mold removal to the storing of contents

Our warehouse is fully equipped to handle contents from multiple projects simultaneously. In the photo you see an example of what boxed contents may look like while stored at our warehouse in St. Augustine. 

Our team at SERVPRO of Greater St. Augustine/St. Augustine Beach  is the area’s reliable water damage restorers and specialty cleaners. We can help you out when your property has been damaged in a storm.

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

If you have any questions about mold removal, mold remediation, or mold detection, please contact us at 904-429-4457.

Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our website for more information.

The science behind the drying!

11/20/2020 (Permalink)

There are many ways to properly dry a structure, at SERVPRO of Greater St Augustine, we always use the best method for our customers. (904) 429-4457

We often get asked - is it dry yet? Or will you be removing the equipment today? 

There is a science to structural drying and we do not guess, or go by what a certain material may look or feel like. We establish a dry standard and take readings to ensure it is met before any of our equipment is removed. 

We prepared a short video to illustrate what a drywall reading may look like with a non-penetrating meter. 

Moisture readings Video

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel

SERVPRO happy to sponsor and volunteer!!

11/17/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach was a proud sponsor of last night's Annual golf tournament hosted by Landmark Title at Deerpark!

Yesterday, we gladly sponsored and volunteered for our friends at Landmark Title at their annual golf tournament!! We also donated a 50 inch flat screen TV to the winner of the (extremely entertaining) putting contest! Check out the video here!

SERVPRO of Greater St Augustine / St Augustine Beach loves giving back to our communities in as many was as possible. 

We had a great time volunteering and helping the staff at Deerpark Country Club and the staff with Landmark!

It was a massive turnout! We're glad we got to meet with each and everyone of you! Thanks again to Landmark Title for letting us participate! Can't wait to go it again next year! 

SERVPRO of Greater St Augustine / St Augustine Beach is your premier local full service restoration company. From the simplest jobs like carpet cleaning and moving services, to the biggest jobs like Catastrophic Storm damage restoration and cleanup! Call for a free estimate at (904) 429-4457! 

Is your home ready for Thanksgiving?

11/13/2020 (Permalink)

Do you need some help cleaning for the holiday's? Give us a call 904-429-4457. We'll make it "Like it never even happened."

Even though the holidays may be more socially distant this year. Thanksgiving is still one of the most beloved, and messiest holidays of the calendar year.

It’s a holiday filled with delicious food, family, and a rather daunting cleaning before and after the Thanksgiving feast. 

Cleaning the house and kitchen before you even start cooking your Thanksgiving meal is a project in itself. After all, nobody wants to host Thanksgiving in a house that has not been scrubbed top to bottom, right?

Let us take some of that stress off your plate with our cleaning services!

Whether its carpet cleaning, upholstery cleaning or odor removal SERVPRO of Greater St. Augustine/ St. Augustine Beach will make it "Like it never even happened."

If you think you need some help cleaning, before or after the holiday's give us a call 904-429-4457

SERVPRO's commitment to Veterans

11/11/2020 (Permalink)

Thank You Veterans, from SERVPRO

We were recently recognized by the U.S. Department of Labor as a HIRE Vets Medallion Award recipient for our commitment to recruiting, employing, and retaining veterans. We’re proud to support veteran careers. Learn more by visiting HIREVets.gov.

SERVPRO is proud to have made a commitment to hire 1,000 veterans by 2022! On Veteran's Day, we are proud to honor the contributions and sacrifices of all who served. We sincerely thank the veterans of our country and will take this commitment seriously.

We are always taking applications and looking for skilled technicians. If you're a veteran and think you would be a good fit for us, call 904-429-4457

We provide continuing education for all employees to further their knowledge of the industry. We also provide IICRC certification training for our employees. At SERVPRO of Greater St. Augustine/St. Augustine Beach, we set out to modernize the restoration industry in Northeast Florida by adapting many of the concepts learned in corporate environment to positively influence the restoration industry. There is a not a job we cannot handle!

Hurricane Preparedness Checklist from SERVPRO

11/11/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help 24/7 365 days a week! (904) 429-4457 No job is too big or too small!

With this hurricane season being an extremely active one, at SERVPRO of Greater St Augustine / St Augustine Beach, we wanted to share these Preparedness Checklist's.

First Aid Kit's

Be sure to have first aid kit's available! Bring as many as you think might be necessary. Also, be sure to bring important medication. (Most recommend at least a seven-day supply)

Important Documentation

Here's a list of important documents you should consider adding to your Preparedness list

1. Insurance policies 
2. Driver's license's 
3. Social Security Card
4. Medical records
5. Marriage / Birth Certificates 
6. Stocks, bonds and other negotiable contracts

Food and Water

1. 1 Gallon of water per person per day, for up to 7 days
2. Extra ice for frozen foods
3. Fill bathtubs with non-drinking water before the storm
4. 7 day supply of non-perishable foods (packaged or canned)
5. Special items for infants, elderly or disabled family 

Tools and Supplies

1. Cooler 
2. Paper cups, plates and plastic utensils
3. Fire extinguisher 
4. Matches
5. Manual can opener
6. Pet care items, including extra food and water
7. Clothing and bedding 
8. Batteries
9. Battery-powered radio 
10. Flashlight 
11. Toiletries and hygiene items
12. Sunscreen and mosquito repellent 
13. Cleaning wipes and hand sanitizer
14. Boots / shoes
15. Books and games
16. Gas or charcoal grill for outdoor cooking
17. Full propane tank / charcoal bags
18. Battery-powered lantern
19. Generator & Gasoline
20. Extra fuel for vehicles 
21. Cash
22. Cell phone and it's charger
23. Keys

Last but not least; Have an Evacuation Plan

1. Have a list of local emergency phone numbers
2. Map of the area & of evacuation routes
3. Locations of local shelters 
4. Call SERVPRO of Greater St Augustine Beach and ask for the marketing department to help you create a digital, mobile-friendly contingency plan! We like to call them "Emergency Ready Plan(s)"

SERVPRO of Greater St Augustine / St Augustine Beach has been servicing St. John's county and surrounding area's since 2015! We've traveled to Panama City and to North Carolina to help with SERVPRO's Large Loss Storm Team's, so we have extensive experience in Strom Damage Restoration! 

Quick to respond to any job

11/11/2020 (Permalink)

We will make it "Like it never even happened."

At SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on exceptional customer service. We are dedicated to providing our customers with a stress and worry-free process. 

Just recently, we had a customer who's house was flooded. She was overwhelmed with the thought of how much it would cost and if insurance would cover it. She gave us a call after hours and we had a crew out to her within a half hour. 

SERVPRO of Greater St Augustine / St Augustine Beach was there for her in her time of need to handle the flooding and stay on top of communication with her insurance agency to ensure everything was covered!

She was so pleased with our work she gave us a 5 star review and said she is going to recommend us to everyone and anyone! 

Another happy customer of SERVPRO of Greater St Augustine!! 

3 Tips On Protecting Your Property From Water Damage

11/5/2020 (Permalink)

Improper maintenance of you homes gutters could lead to a headache down the road! Avoid future water damage by keeping an eye on your gutters!

Water damage and mold cost American homeowners and insurance companies more than $2.5 billion every year. It is very common, but it doesn’t have to be. Homeowners have several easy steps they can take to protect themselves and their property from leaks and flooding. Below are some of the most effective.

What Are Some Ways to Guard Your Home Against Water Damage?

1. Waterproof the Basement

Waterproofing or concrete sealing is a process in which a protective coating is applied to concrete slabs and cinder blocks to make it less porous. It keeps moisture from seeping into your living space from outdoors. This should prevent most water damage from occurring, but also consider installing a sump pump to remove any moisture that does make it inside, including from pipe leaks and drain backups. 

2. Clean Your Gutters

Rain gutters clog easily by collecting leaves, twigs, dirt, and other organic debris. When this happens, the troughs overflow instead of directing rainwater away from the house. This results in puddling around the foundation, through which moisture can seep, enter your lowest level, and damage furniture, carpeting, drywall, and other items you keep there. To prevent overflows, clean the troughs and downspouts of your gutter system twice a year: once in spring and once in fall. 

3. Monitor Water Bills and Use

Hidden leaks can cause untold amounts of damage before you even know they exist. Therefore, it's a good idea to monitor your water bills and usage statements. If your bill and water usage should increase sharply without explanation, it could indicate a leak in your plumbing system. Contact a plumber for an inspection, or you may soon notice mold growth, musty smells, stains in your drywall, peeling wallpaper, and other signs of water damage.

If your home has suffered water damage, contact SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida. They serve St. Johns County and the surrounding areas, specializing in water extraction, biohazard cleanup, mold remediation, fire and storm damage remediation, and other emergency cleaning services. Learn more about them on their website and their YouTube channel or call (904) 429-4457 for water damage cleanup.

THANK YOU, VETERANS!

11/2/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach salutes our veterans! We appreciate all of our veterans, and this month we are giving back!!

This Veterans Day we are proud to celebrate all of those who have served! In honor of our Veterans, we at SERVPRO of Greater St. Augustine/ St. Augustine Beach are celebrating our veterans the whole month of November!

Starting on November 1^st, for every carpet cleaning booked during the month of November, we will be donating 100% of the proceeds to the Veterans of Foreign Wars!

The VFW is a nonprofit veterans service organization comprised of veterans and military service members from the active, Guard and Reserve forces.

We salute and thank you for your service!

SERVPRO of Greater / St Augustine Beach appreciates each and every one of our country's veterans! Thank you to all Veterans, your the real hero's of our country! 

3 ways to avoid Halloween fire hazards

10/30/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is Here to Help this holiday season! We can be reached at (904) 429-4457 24/7 365 days a year!

Halloween is almost here, bringing ghosts and ghouls to your doorstep, and allowing you to deck your house out in spooky decorations. While this is the perfect time to decorate your home, it’s important to use safe decoration practices to prevent the need for fire restoration services. Since two out of five Halloween fires occur because of improperly placed decorations, it’s best to ensure you avoid fire restoration by utilizing the following simple tips.

How to Prevent Halloween Fires

1. Skip Open Flames

Whether you’ve placed candles in pumpkins or paper-bag lanterns, open flames pose a significant risk. Unsupervised lit candles can easily be accidentally knocked over. The flames can spread fast, particularly if they’re near flammable items.

Instead, light up your yard and decorations the safe way using alternative methods, such as glow sticks or battery-operated candles. Always teach young trick-or-treaters to be cognizant of any open flames when collecting candy by encouraging them to stay away from the flames.

2. Use Dried Decorations Sparingly

While open flames pose a high threat, there are many other heat sources that can also start fires, particularly if they are surrounded by dried out decorations. Popular fall items like dried cornstalks, hay, flowers, and crepe paper are flammable and can catch fire when placed too closely to high-wattage light bulbs or portable heaters.

Make sure if you use any dried Halloween decorations that they are placed away from any heat source and use them sparingly to prevent accidents.

3. Don’t Block Doorways

Halloween fires can also occur in your home if you decorate the interior. While you may be tempted to decorate doorframes using fake cobwebs and paper streamers, this can actually make it more difficult to exit the home if a fire does break out.

Keep obstructive decorations to inner walls and out of hallways, windows, and doorways, leaving an open path to exit the home in the event of a fire.

If you’ve experienced the damage fires can cause and want a reliable professional to help you with the fire restoration process, contact SERVPRO of Greater St. Augustine / St. Augustine Beach in St. Johns County, FL. In addition to fire repair services, this team also offers water extraction, storm damage restoration, and emergency cleaning. To learn more about their services, visit them online or call (904) 429-4457.

Recent Customer Testimonials!!

10/19/2020 (Permalink)

With us, you can feel confident in our services and with the integrity of this company. We're here for you, here to help! Call (904) 429-4457!

Here at SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on providing excellent customer service! Our motto here is to create happy customers! We're here to help, here in your communities. Here are a few of our most recent customer testimonials! 

"SERVPRO in St. Augustine was phenomenal! I had no clue where to begin when my house flooded, was immediately overwhelmed with the thought of how much it would cost and if insurance would cover it, and dreading how much of a nightmare it might be to get insurance to cover it. I called them after hours. They had a couple guys out within a half hour. Extremely nice and professional and went right to work without hesitation. I was very happy for their quick response because I knew the importance of drying out immediately to avoid a lifetime of mold problems in my house if it didn't get taken care of immediately. On top of great service on site, their communication with my insurance company was impeccable. I didn't have to pay a dime to have them come out, and they were immediately on top of it with my insurance company to make sure everything got covered and paid by my insurance. I can't praise their expertise or professionalism enough. I will recommend them to everyone and anyone." - Rachel S. 

Thank you so much, Rachel!

"Very friendly & extremely professional." - Larry L. 

"If ever there were a company that deserved MORE than 5 stars, this would be it! I have been flooded 4 times in 4 years with 3 hurricanes and most recently with the Nor'Easter. I might be the most skeptical consumer out there after being taken advantage of by SO many businesses and people throughout these ongoing traumas. When I met David for my most recent flooding, I was initially quite wary because I believed this franchise of SERVPRO would be just more of the same that I have dealt with over these past years...... I cannot even express how shocked I was to find I was SO SO SO wrong. David and his crew treated me like family! This truly is a big name company with a small town loyalty and COMMUNITY at heart!!!! I am so grateful to have been referred to them by another very happy customer, and will forever spread the word at what an outstanding company they are. THIS SERVPRO has an owner and crew that are not only professionals and highly skilled at their trade of saving homes, but they are kind, compassionate, and full of integrity. What a rarity!!!! THANK YOU to everyone at this company for restoring my faith (and my home)!!!" - Dr. Nicolino

More happy customers created! If you ever need water extraction, mold removal / mitigation, fire damage restoration, biohazard and crime-scene cleanup, storm damage response, reconstruction services (and much more), call us at (904) 429-4457!

3 Fire Safety Tips for The Office!

9/7/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help our communities return properties to preloss condition. (904) 429-4457!

Every office building has some degree of fire risk, no matter what type of business occupies the space or the size of the staff. Taking some preventive fire safety measures in your office will protect your employees and your business’s assets. These precautions can help save lives and dramatically reduce the amount of fire restoration and smoke and soot removal and cleanup that is required after an emergency.

How to Practice Fire Safety in the Office

1. Install Fire Extinguishers

Fire codes require businesses to install fire extinguishers in their office buildings. Different industries and locations have different guidelines, so check the regulations for your business to ensure you are following these standards.

Offices should generally be equipped with water and foam extinguishers that are stored no more than 75 feet apart. Kitchens should have a Class K rated extinguisher. Extinguishers should be easily visible, with the top no more than 5 feet from the ground.

2. Educate Your Team

Touch base with your staff every six months about fire prevention and safety. For example, highlight the dangers of smoking close to the building or discarding still-lit cigarette butts into flammable materials such as trash bins or dry leaves. Show your employees the safe routes out of the building, the locations of pull alarms, and how to use the extinguishers.

3. Use Fireproof Storage

If the unthinkable does happen and a fire burns your building to the ground, you don’t want all of your business’s files and data to be lost. Install fireproof safes and filing cabinets to protect important files. When possible, store digital information securely in the cloud or on off-site servers. Fire restoration can restore your building, but it is this preventive measure that will protect your data.

If disaster does occur, the fire restoration team at SERVPRO of Greater St. Augustine / St. Augustine Beach is here to help. This business in St. Augustine, FL, has trained technicians and state-of-the-art equipment for efficient fire damage repair. They will handle every aspect of your restoration, from water extraction to adding the finishing touches to your restored building. Learn more online or by calling (904) 429-4457.

How to prepare a fire escape plan for your office

8/22/2020 (Permalink)

SERVPRO of Greater St Augustine is here to help with water damage, fire damage, fire restoration, emergency cleaning services! 904 429-4457

It’s important for every office to have their own customized fire escape plan. Having a clear-cut process in place will help protect employees in the event that flames spread. From evacuating to dialing 9-1-1, a strong plan will help reduce the amount of fire restoration work you’ll need in the aftermath. Here’s a guide to what a thorough plan should involve. 

3 Elements of a Strong Fire Escape Plan for an Office

1. Designate Roles

The first step is to assign different roles in the fire response plan. First, name a person who is going to be in charge of overseeing the effort. Then, appoint different assistants to help that individual.

There should be someone to alert the fire department (plus a fire restoration crew), someone to sound the alarm system, and others to direct employees out of the building. When everyone knows their role, the evacuation will go much smoother. 

2. Label Routes

Next, it’s crucial to establish the fastest and safest routes out of the building. It’s important to designate various options, since an exit plan may vary depending on where the fire begins.

In addition to creating maps that show these routes and making those maps available throughout the office, they should be clearly labeled along walls so employees can still find their way during a fire escape. 

3. Rehearse

Lastly, offices must conduct regular fire drills. That is the best way to test out the effectiveness of your current system. It lets officers rehearse their roles and gives the rest of the employees practice for how to get out safely. You can even time the responsiveness of your office and set goals for being able to leave faster each time. 

If your office building experiences any trouble with fire, reach out to a top fire restoration company like SERVPRO of Greater St. Augustine / St. Augustine Beach in St. Johns County, FL. These professionals ensure that all traces of a fire are completely removed, from soot to damaged walls and furniture. They remove pollutants from upholstery and replace carpets to restore the space. To set up an appointment, call (904) 429-4457 or visit their website to learn more about their services. 

Know Who to Call Before a Storm!

8/21/2020 (Permalink)

SERVPRO of Greater Saint Augustine and Saint Augustine Beach is determined to help you in the event of water damage.

Hurricane season is upon us. There are currently two tropical storms already in the Gulf of Mexico. This hurricane season is predicted to be extremely active. Hurricanes are unpredictable and can cause severe water damage. It is very important to know what to do in the event of water damage before the loss occurs. 

Before a storm occurs, talk to your insurance agent to find out what kind of coverage you have. If a storm is predicted to affect your geographic area, prepare your home and property for impact the best you can.

Secure all doors, windows, and other points of entry in your home. Move electronics off of the floor and have at least 5 days worth of food, water, and stock up on medications.

In the event of water damage, act quickly to restore your home. Standing water is a breeding ground for harmful bacteria and attracts mosquitoes. Untreated water damage can also lead to harmful mold growth. 

SERVPRO of Greater Saint Augustine and Saint Augustine Beach is here for you during this hurricane season! Call us at (904)-429-4457 for a free estimate!

We Have a Great Reconstruction Team!

8/19/2020 (Permalink)

SERVPRO of Greater Saint Augustine and Saint Augustine Beach is your one-stop shop after suffering a loss.

Here at SERVPRO of Greater Saint Augustine and Saint Augustine Beach, we have a great reconstruction team that is always ready to make the job look complete and professional. Whether it's flooring, drywall, or painting, we can make it look "Like it never even happened."

What makes us different is that we are a full restoration and reconstruction company. That means that once we are done removing damaged surfaces or objects, you do not have to hire someone else to do reconstruction work. We are a one-stop shop for all of your restoration and reconstruction needs. 

Us having the ability to cut out any middlemen or other companies speeds up the process as a whole, which means you can get your life back faster. Suffering a loss is stressful and it interrupts your life, but we are here to help 24/7, 365 days a year. Call SERVPRO of Greater Saint Augustine and Saint Augustine Beach for a free estimate today at (904)-429-4457!

What to do when disaster strikes in St Johns County, FL

8/17/2020 (Permalink)

SERVPRO work van loading drying equipment for water damage restoration! SERVPRO St Augustine 904-429-4457!

When you have called an expert to provide storm damage restoration, you’ll want to do a few things if you can, before help arrives. The team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL, are the area’s premier water damage restorers and specialty cleaners. They can help you restore your property to preloss condition when your property has been damaged by a storm. Water damage can lead to secondary damage at your property if the water extraction process doesn't begin ASAP. 

Here’s what you need to do when you discover water damage:

• Mop Excess Water: It’s perfectly okay to start the cleanup process before storm damage restoration services providers arrive. You can blot and mop away excess water on hardwood floors, and even carpets, to get the cleaning process started. Feel free to use towels and dishcloths to soak up water sitting on counter-tops and tabletops. 

• Organize Items: Your professional cleaners will arrive with large pieces of equipment and tools to take care of various steps of the excess water removal and cleanup process. Clear away entryways of clutter and small pieces of furniture. Prop up furniture against walls to make space for carpet cleaners, vacuums, fans and other machines.
• Remove Art & Fragile Items: You will want to carefully remove any artwork and other fragile items from areas that will be cleaned. Make sure to take extra care when climbing ladders or furniture to reach items in higher places since some surfaces may be slippery. Take your time to remove and store these items in waterproof containers or cover them with towels until the cleanup is complete.

Whether your home, office, or property is flooded after a major rainstorm in Greater St. Augustine, you’ll need professional services to repair any damage and prevent water leaks and mold buildup. If you need to hire professionals for storm damage restoration services, call the team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL at (904) 429-4457 or visit their website for more information. Follow us on Facebook too! 

Water Damage in a Condo Complex is No Fun

8/12/2020 (Permalink)

SERVPRO of Greater Saint Augustine and Saint Augustine Beach specializes in water damage and mold removal. 904 429-4457

Water damage is devastating to any building. It is especially devastating in condominium or apartment complexes. A loss that originated in your unit can leak into other units, or even worse, a leak originates in another unit and leaks into yours. Condo or apartment complexes often have overlapping water pipes, so if one unit has an issue with water damage, another unit probably will too. 

There is also the situation in which the condo or apartment owner or tenant isn't there when the water loss occurs and it spreads to other units. This can be stressful if the property manager doesn't have a key to the unit suffering the loss or the occupant is hard to contact. 

Before buying or renting a condo or apartment, make sure the landlord or property manager knows what to do in that situation and has a trusted vendor they would call. It is important to treat water damage as quickly as possible to reduce the growth of mold and bacteria. Here at SERVPRO of Greater Saint Augustine and Saint Augustine Beach, we are experts on water damage restoration. Call (904)-429-4457 for a free quote!

Untreated Water Damage Can Create a Bigger Problem

8/11/2020 (Permalink)

Untreated or unnoticed water damage often leads to mold growth needing to be remediated.

Even the smallest water leak can create a habitat for mold growth, whether you know about the leak or not. Water that sits in drywall, flooring, wood or the general structure of the house begins to create damage immediately. Water damage is just the beginning of problems associated with water leaks or flooding. 

Sitting water creates the perfect situation for mold growth. Mold is a type of fungus. These organisms can be white, green, purple, orange, or black. They thrive on moisture and reproduce through airborne spores. If left untreated or unnoticed, mold will continue to grow and spread around the affected area. 

Mold is associated with various health effects and may affect those with preexisting respiratory issues more intensely. To avoid getting mold in your home, make sure any water leaks or flooding is treated with urgency and priority. If you notice mold in your home, call SERVPRO of Greater Saint Augustine and Saint Augustine Beach at (904)-429-4457 for a free estimate! We specialize in mold removal and mold remediation! 

Water Damage Can Happen to Anyone!

8/8/2020 (Permalink)

Cutting drywall to find the source of a water leak is an important step in the restoration process.

You never expect water damage to happen to your home or business but if it does, know you can call SERVPRO of Greater Saint Augustine and Saint Augustine Beach for help! 

Most water damage cases are unexpected. We know it's not fun to plan for a "worst case scenario" type of situation, but it is important to know who you will call if you suffer a loss to your home or business. 

It is very important to act with urgency when dealing with water damage. If left untreated, harmful mold could grow. The loss can also get worse if more water enters the damaged area. Water damage is less harmful if treatment begins as quickly as possible after the loss. 

If you suffer water damage, know that we are here to help! Our technicians specialize in water damage restoration and it will be "Like it never even happened." Call us at (904)-429-4457 for a free estimate! 

SERVPRO of Greater Saint Augustine is Here for Our Community!

8/3/2020 (Permalink)

SERVPRO of Greater Saint Augustine is here to help our community. (904) 429-4457

Although SERVPRO of Greater Saint Augustine and Saint Augustine Beach is under the SERVPRO franchise, it is independently owned and operated by a member of the Saint Augustine community! Our employees live in the Saint Augustine area and are committed to helping members of OUR community. 

We work tirelessly to help the members of our community, which helps our local economy. We have the privilege to operate in the nation's oldest city and we want to help preserve the history here in Saint Augustine. Some of the older buildings require extra care and precautions, and we are prepared to put in the extra work in order to help preserve history. 

We provide quality work by experienced and knowledgeable employees who are passionate about helping members of our community. Saint Augustine's position along the Florida coast can sometimes put us in a predisposition of flooding. SERVPRO of Greater Saint Augustine and Saint Augustine Beach is here to help our community and preserve the wonderful history of our town.  Water damage, mold removal & mold remediation, fire restoration, emergency cleaning services, and much more! Call us today at (904) 429-4457 for a free estimate! 

Fire, Smoke & Soot Damage Restoration Pros!! (904) 429-4457

8/2/2020 (Permalink)

Fire, smoke/soot Damage? Call the PROs at SERVPRO in St Augustine! (904) 429-4457

SERVPRO of Greater St Augustine / St Augustine Beach understands that using the right equipment makes a measurable difference in reducing claims loss expense. When time is of the essence, our restoration and cleanup technology and equipment must be counted on to perform. SERVPRO of Greater St Augustine / St Augustine Beach answers your call with urgency, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage and fire damage professionals thoroughly understand how to dry a structure after the fire department uses high pressure water to extinguish the fire, and how to restore fire, soot and smoke damaged items. 

For any property damage restoration / reconstruction needs; Call your local experts at SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457! 

We are on standby 24/7 ready to help make it "Like it never even happened." SERVPRO in St Augustine, FL. 

No Cutting Corners Here

7/29/2020 (Permalink)

SERVPRO has a full reconstruction team to help you when you need it the most. (904) 429-4457!

The restoration process can be very stressful for a home or business owner. Your life is disrupted and you suffered a loss. No matter how big or small the loss is, SERVPRO in St Augustine is here to help. We get to any size disaster faster than anyone else. You can trust SERVPRO to help you in your worst hour. 

SERVPRO has been dedicated to serving customers who need us for decades. Throughout the years, our customer service and dedication to helping our community has only gotten better. 

We are dedicated to helping our community when they need us most. After the restoration process, we won't leave you with a mess and we are a full service in-house restoration company. That means once you call us, we will complete the project 100%, from the beginning to the reconstruction phase, which saves you money and keeps the project shorter and less disruptive. If you have water damage, need mold remediation and mold removal services, or need emergency cleaning services in St. Johns County, call (904) 429-4457!

SERVPRO of Greater Saint Augustine and Saint Augustine Beach Full Service Restoration specializing in water damage and mold removal and remediation!

Customer Satisfaction is our #1 Priority!

7/29/2020 (Permalink)

Call the PRO's at SERVPRO in Saint Augustine if you need help with property damage! Storm, mold, water, fire damage! (904) 429-4457

When others fail, SERVPRO in St. Augustine finds a way!

When this St. Augustine Golf and Country Club resident could not find a company or a handy man service to repair leaks in his window he did not know who to turn to. He searched for Water Damage Restoration companies on Google and Bing and decided to call SERVPRO of Greater St. Augustine/St. Augustine Beach. He later said, it just felt right. 

SERVPRO exceeded all expectations! The price, quality, attention to detail, and of course establishing the source of the Water Damage and repairing it! Jack could not say enough good things! Every time a SERVPRO commercial came on TV, he came out and confirmed that SERVPRO located in St. Augustine does make things "Like it never even happened." 

SERVPRO of Greater St. Augustine/St. Augustine Beach is the only SERVPRO physically located in St. Augustine. We service St. Johns County, South Clay County, and North Bradford County including Ponte Vedra, St. Augustine Beach, Nocatee, World Golf Village, Fruit Cove, Palatka, Green Cove Springs - #greater! 904-429-4457 – free estimates for water and fire damage, free mold remediation consultations/inspections. 

Be Prepared for Hurricane Season!

7/27/2020 (Permalink)

In the event of any storm, SERVPRO of Greater Saint Augustine/Saint Augustine Beach is here to help. (904) 429-4457

Hurricane season is upon us. It is very important to have a plan in place beforehand. Hurricanes are very unpredictable and can cause severe storm damage to your home and property. If you live in an area that is prone to flooding, you may want to consider evacuating. 

If you evacuate, try to plan how long you will be gone and where you will go. If you have pets, make sure you bring them with you - if you feel unsafe staying in your home it is certainly not safe for them to stay. 

Bring all important documents and valuables, and make sure your home is properly secured before you leave.

Keep yourself up to date on any hurricane related weather activity and do not underestimate the power of a hurricane - it is better to over-prepare than be in an emergency situation. 

If a storm causes damage to your property, you can trust SERVPRO of Greater Saint Augustine and Saint Augustine Beach to be there to help you. Whether you have down trees, water damage, need mold removal, or any other storm related damage or emergency cleaning services, we are here to make it "Like it never even happened." (904) 429-4457!

Florida is a Major Hotspot; We're Here to Help

7/20/2020 (Permalink)

The Saint Augustine Alligator Farm recently benefited from SERVPRO's CSC Program.

SERVPRO of Greater Saint Augustine and Saint Augustine Beach is here to help Saint John's County control the spread of the virus. Florida is a major hotspot for the disease, which reflects in the 15,300 new cases recorded on July 12, 2020. While that number is frightening, SERVPRO is here to help. 

SERVPRO is offering a Certified: SERVPRO Cleaned (CSC) program to help sanitize both residential and commercial buildings. The CSC programs offers most of the pathogen disinfecting type of services SERVPRO has. In such uncertain times, it is extremely important to keep your family, businesses, and customers safe. Trust in SERVPRO's experienced cleaning team to keep you safe.

We're here for St. Johns emergency cleaning services, fire restoration, water damage restoration, and mold remediation and removal! 

Call us at (904) 429-4457 to get your free estimate today! Here to help, 24/7/365.

Untreated Water Damage Can be a Disaster!

7/20/2020 (Permalink)

If you sustain water damage, don't wait to begin the restoration! Call SERVPRO of Greater Saint Augustine and Saint Augustine Beach. (904) 429-4457

Water damage is any homeowner's worst nightmare. Water damage in your home could ruin carpets, furniture, electric fixtures, drywall, and more. When a homeowner has water damage, they don't know who to turn to or where to begin. From start to finish, SERVPRO in St Augustine is here to help.

If you sustain water damage, don't wait to call for help! The longer you wait to begin the restoration process, the more complicated and drawn out that process will be. Not only does untreated water damage harm your personal property, but it can harm your health too. Untreated water damage can lead to mold that could cause health issues. 

SERVPRO of Greater Saint Augustine and Saint Augustine Beach is here to help you! As soon as you suspect or know you have water damage, call us for a free estimate at (904)429-4457. Our team are experts in water damage restoration and are here to help you fix whatever problem you have, day or night, 24/7, 365 days a year. "Like it never even happened." 

4 Steps To Take If Your Property Sustains Water Damage From A Storm

7/20/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is just a call away when water damage, fire damage, or mold damage strikes. 904 429-4457

Hurricane season is upon us, meaning homeowners throughout FL are getting ready for tropical storms and stocking up on supplies. Even the best preparation can’t always prevent water damage that hurricanes' and tropical storms can bring. It's critical to know what to do if you find yourself in this unfortunate situation.  

First Thing's First:

1. Keep Yourself Safe

Water plus electricity is extremely dangerous. If your property has water intrusion while electronics are plugged in, just leave it be. Get yourself to a safe place outside of the property if possible. 

2. Start Cleaning Up Right Away

Water damage worsens as it waits to be cleaned-up. Not taking care of the water damage ASAP can lead to secondary damages and an overall higher bill to pay. 

Contacting a professional restoration company as soon as you can is the best option you have. We will be there as fast as possible, with the proper equipment and knowledge to handle the damage and make it "Like it never even happened."  

3. Call Your Insurance Company

After calling us, contact your insurance company and let them know you've had a loss and SERVPRO is already on-site. They will be happy to hear you hired a professional promptly. Whatever insurance carrier you use, we have dealt with before. 

Whether it's a vanity leak or a roof leak from a hurricane, SERVPRO of Greater St Augustine / St Augustine Beach is here to help and ready to respond on a 24/7/365 basis. We take great pride in helping our community and friends help restore their property and/or business's to preloss condition. 

"Like it never even happened." Call us at (904) 429-4457!

A Guide to the Water Damage Restoration Process

7/17/2020 (Permalink)

Water damaged floors before SERVPRO of Greater St Augustine / St Augustine Beach made it "Like it never even happened." (904) 429-4457

If your home has extensive moisture damage, you may need professional water extraction. This critical service can remove water from flooded areas, such as your attic, and prevent mold growth by removing moisture. Here is some insight into the extraction process so you know what to expect if you have flooding issues.

What Is This Process Like?

When buildings flood with water or liquid waste, restoration crews use extraction techniques to remove the fluid quickly. Extraction often involves suction to vacuum up the liquid followed by other drying techniques to remove moisture from every material in the home, from flooring to walls.

How Does It Work?

First, the water extraction company will locate and stop the source of the leak or waste. Then, they’ll inspect the area looking for safety hazards like electricity and asbestos before making a customized restoration plan. They’ll bring specialized machines and safety equipment such as hazardous materials suits to protect their team while restoring the home.

Many companies use submersible pumps to reach beneath the surface of the water or waste and remove most of the standing liquid. Then, they use industrial vacuums to go over every inch of flooring and remove fluid that is buried in the carpets. These professionals also use cleaning methods with steam and chemicals to kill bacteria that may make your family ill, like salmonella and E. Coli.

Finally, they’ll bring in industrial fans and dehumidifiers to suck moisture out of the air. The contractors will use innovative instruments to assess moisture levels in the building materials to ensure the floor, walls, and ceilings have normal humidity levels, and the house is safe to inhabit.

What Are Its Benefits?

Mold can grow 24 hours after a flood, endangering individuals with respiratory issues like allergies or asthma, and lowering indoor air quality. Performing water extraction as quickly as possible will decrease the moisture levels in the home and make the environment less hospitable to mold growth.

Standing water can soak through the walls, weaken the flooring, destroy carpets, and create high humidity levels, so it’s essential to call water remediation experts immediately to save your house. Water damage restoration is a professional job and should be handled by professionals with extensive experience in the industry. For help with St. Johns water damage, look no further than SERVPRO in St Augustine. 

If you need water extraction due to a leak or storm damage, contact SERVPRO Greater St Augustine in Saint John's County, FL. The specialty cleaner tackles big and small jobs thanks to its top-quality tools and extensive preservation and safety training. Call the water extraction and storm damage experts at (904) 429-4457 or visit them online for information on their services, including emergency cleaning, fire damage repair, and mold removal.

Preparation is key! Storm Damage Restoration Experts! (904) 429-4457!

7/13/2020 (Permalink)

We're here to help 24/7 at SERVPRO of Greater St Augustine / St Augustine Beach! Water damage, Fire, Mold, Storm damage restoration and remediation!

A Florida storm can be incredibly dangerous to yourself and the property.

That is why it is imperative to understand how to properly prepare for one, as well as what to do after any damage occurs. To help with this, SERVPRO of Greater St. Augustine/St. Augustine Beach, offering St. Johns emergency cleaning services, has shared their advice.

What You Should Do Before & After a Storm

1. Before the Storm

Before a hurricane hits, a warning will be issued out. In most cases, you'll have at least 48-hours to prepare. Keep a radio or television on the news station to be informed of updates; or download a local weather app to your phone. If the storm is not severe enough for evacuation, take a few actions to protect yourself at home. Those without hurricane shutters should board up their windows; plywood five-eighths of an inch thick is sufficient. Then, clear your yard of all debris or loose objects. Keep your car full of gas and always have an emergency kit nearby.

2. After the Storm

After the storm has passed, you must be careful as you move about. Take note of any fallen boards, exposed nails, broken glass, or weakened structures. If excessive damage has occurred, vacate the premises until professionals can arrive. Even if the area seems secure, be wary of standing water.

Mold can begin growing in warm, humid environments within 24-hours. Consider staying in a hotel until this can be remediated. Before moving or touching fallen or broken objects, take photos of the damages. This provides evidence and helps you get reimbursed for emergency cleaning services.

3. Make the Call

There are a few people you must call after a storm. First, contact your insurance agency; inform them of the disaster, tell them you have photographs of the damage, and ask about your policy. They will likely send an adjuster to your home for an inspection. You will then know the extent of the repairs and costs. After that, you can call for water extraction. Do this as soon as possible to prevent further water damage to your home and furniture.

After a tropical storm, call SERVPRO of Greater St. Augustine/St. Augustine Beach. This local business has a reputation for being affordable and top-quality in all of their emergency cleaning services. Whether you’re dealing with water damage, mold remediation or mold removal, or storm damage, their certified experts are prepared for every job. For more information, visit their website or call (904) 429-4457 today.

5 Crucial Steps in the Water Damage Cleanup Process by SERVPRO in St Augustine / St Augustine Beach (904) 429-4457

7/7/2020 (Permalink)

Proper Water Damage Restoration can save you more headache and money in the long run! Make sure it gets done right the first time! Call (904) 429-4457

Flooded homes create many headaches for homeowners, from the expensive damage that occurs to the likelihood of mold growth and bacteria incubation afterward. To restore your home to its previous state and ensure there’s no lasting water damage, it’s vital to hire professionals who are experienced in assessing and repairing flooded properties. While every restoration job is different, below is a brief guide to the essential steps of the process.

5 Steps in the Water Damage Cleanup Process

1. Inspection

First, experts will look over your entire house and determine the extent of the damage, what needs to be done to fix it, and how long the process will take. They’ll provide you with an estimate that includes the price and timeframe, allowing you to plan accordingly. You should have experts come out to make this assessment as quickly as possible.

2. Water Removal

The most immediate need is getting the standing water out of your home. Specialized vacuums are the primary tool experts use for this; they’ll suck the water away and pump it outside, leaving your home ready for cleanup.

3. House Drying

Even once the standing water is gone, many of the surfaces will remain waterlogged. To facilitate drying, experts will circulate air using specialized fans, often removing carpeting, furniture, and sections of the wall to let the air reach in. This process may take several weeks, depending on the severity of the damage.

4. Sterilization

To make sure your home is still habitable, it needs to be sterilized. This will help prevent mold growth and the spread of bacteria. The removal team will treat the carpet and other soft materials with antimicrobial products.  Any possessions that had contact with the water are potentially infected and will need to be cleaned. If mold has penetrated deep into the fibers of some soft materials — such as couches and rugs — they might need to be replaced entirely.

5. Repairs

Finally, a contractor can start to deal with any parts of your home that were damaged. They’ll typically need to replace drywall and hardwood flooring, both of which often swell and warp after contact with water.

If you’ve been the victim of water damage and are searching for a team of experts to assist with water damage restoration, the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach can help. With more than 50 years of experience, they serve clients throughout St. Johns County, FL, by assisting with storm damage restoration, fire damage repair, and other services to repair properties after emergencies. Call (904) 429-4457 today to schedule an inspection or visit them online to learn more about their offerings.

Storm Alert

7/7/2020 (Permalink)

Call us at (904) 429-4457 for a free estimate if you have any Storm Damage Restoration needs! 24/7/365

SERVPRO in St Augustine is working around the clock to help our community in the event of a major or tropical storm. 

Be careful to hire a licensed and insured professional, especially after post-disaster scenarios. 

Your property is one of your biggest assets and SERVPRO of Greater St. Augustine / St Augustine Beach is here to help get your property cleaned professionally and done right the first time. SERVPRO of Greater St Augustine / St Augustine Beach is on stand-by ready to help make it "Like it never even happened." 

Tips for flood damage following a storm; 

• Have an evacuation plan
• If water enters your property and evacuation becomes impossible, move to the upper floor if available, and wait for rescuers.
• While evacuating, avoid attempting to drive rising water
• Do not touch electrical equipment if your wet or standing in water.
• Do not walk through moving water. Even six inches of moving water can cause you to fall.
• Call your local Storm damage restoration experts at (904) 429-4457

We are available 24/7, 365. We are a full service restoration company specializing in water damage, storm damage, mold removal, fire damage, and st johns emergency cleanup services. Visit our website for more information!

Happy 4th from SERVPRO of Greater St Augustine / St Augustine Beach!!

7/1/2020 (Permalink)

Happy Independence Day from your local SERVPRO in St Augustine. SERVPRO of Greater St Augustine / SAB is available at (904) 429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach would like to wish you and yours a Happy 4^th of July.  We want to leave you with some important safety tips from the National Safety Council.

If You Choose to Use Legal Fireworks be sure to follow the following safety tips:

• Never allow young children to handle fireworks
• Older children should use them only under close adult supervision
• Never use fireworks while impaired by drugs or alcohol
• Anyone using fireworks or standing nearby should wear protective eyewear
• Never hold lighted fireworks in your hands
• Never light them indoors
• Only use them away from people, houses and flammable material
• Never point or throw fireworks at another person
• Only light one device at a time and maintain a safe distance after lighting
• Never ignite devices in a container
• Do not try to re-light or handle malfunctioning fireworks
• Soak both spent and unused fireworks in water for a few hours before discarding
• Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
• Never use illegal fireworks.

We want you to enjoy your Fourth of July and be safe. And always remember if an emergency happens, from water damage to St. John's emergency cleanup services, know we are still available 24/7 at 904-429-4457!

Here to help with the re-spike

6/30/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help! Call us anytime, 24/7, at (904) 429-4457

SERVPRO of Greater St Augustine / St Augustine Beach is here to help keep our communities safe and we are actively performing deep cleanings, disinfection services, and sanitization services for St. Johns County. 

With over 40 years of experience treating and working in hazardous environments, let the PROs at SERVPRO disinfect and sanitize your office building's, your favorite restaurants, and your residences'.

We currently have 5 solutions the CDC recommends using to disinfect and sanitize. Our main solution is EPA-approved and environmentally friendly. Call us if you have any questions about our qualifications or scope of work! 

You can feel confident that your local SERVPRO professionals are here to help make it "Like it never even happened." 

To schedule a free estimate / walk-thru, call us today at (904) 429-4457! 

What to do if your property is affected by water damage after a hurricane! (call SERVPRO)

6/24/2020 (Permalink)

Water damage? Call your local experts at SERVPRO of Greater St Augustine at (904) 429-4457!! FASTER TO ANY SIZE DISASTER

Hurricane season is only a few weeks away, which means homeowners throughout Florida are getting ready for serious storms and stocking up on supplies. Unfortunately, even the best preparations can’t always prevent the water damage that strong winds, flying debris, and heavy rains can bring. If your home sustains hurricane damage, knowing what to do can help protect your family and your most valued possessions.

What to Do After Your Home Suffers Water Damage

1. Keep Yourself Safe

Water streaming down the walls and pooling on the floors can carry an electrical current, especially if wires were damaged in the storm. As soon as you notice water infiltration, turn off the electricity at the breaker panel. Flood water can also be filled with toxic chemicals, dangerous microorganisms, and bugs, so put on protective rubber boots before wading in.

2. Start Cleaning Up Right Away

The longer water sits, the more extensive the damage will be. Even areas that seem dry can hold moisture, which could lead to serious mold infestations later on. Ideally, cleanup should start within 48 hours, or at least as soon as it’s safe to go back inside.

Contact a water damage repair and restoration team as soon as you can. They’ll peel back soaked carpeting, throw away anything that has been destroyed, and dry up any standing water.

3. Call Your Insurance Company

Most Florida homeowners living on the coast have insurance against the massive water damage that can follow a hurricane. Call your insurance company as soon as possible to report the damage, even if you haven’t had a chance to inspect the house yet. Depending on your policy, they may cover the cost of cleanup and replace any damaged items.

Whether you’re dealing with a broken pipe or a leaky roof, the water restoration experts at SERVPRO of Greater St. Augustine / St. Augustine Beach have the tools and experience to completely restore your home. Serving residents across St. Johns County, FL, they clean up and restore homes that sustained heavy water damage after hurricanes. Visit their website to learn more about their remediation expertise or call (904) 429-4457 to schedule immediate service.

Fire, smoke and soot damage restoration services

6/24/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is your local disaster recovery team for fire, water, and mold damage!! (904) 429-4457

Our number one goal is returning damaged areas and items to preloss condition, making it "Like it never even happened."

SERVPRO of Greater St Augustine / St Augustine Beach is dedicated to restoring both the property and the lives of the customers being helped. When fire damage strikes, we strike back!! St Johns fire damage and st johns fire restoration services should be left to the PRO's at SERVPRO. 

Structural Cleaning - After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. Your local SERVPRO professionals will pretest to determine the extent of damage, and then use the specific equipment and cleaning products needed to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, your local SERVPRO may even be able to help reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO will clean to "prepare for painting". This process deodorizes and ensures the new paint will adhere properly to the surface.

Contents Cleaning - All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Greater St Augustine / St Augustine beach professionals begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. We can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, we provide an inventory list of all "to be claimed" items if requested.

Deodorization - SERVPRO professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them.

Call us today if you have any questions or if you need to schedule a free estimate! (904) 429-4457

We also provide water damage restoration and emergency water removal, we provide mold removal and remediation, and biohazard cleanup services!

Emergency Fire Damage Process Overview

6/9/2020 (Permalink)

CALL (904) 429-4457 FOR ANY FIRE, SMOKE and SOOT DAMAGE RESTORATION NEEDS!!

At SERVPRO of Greater St Augustine / St Augustine Beach, we follow corporate policies around responding as quickly as possible. 

One Hour: Within one hour from notice of loss, a SERVPRO professional will contact you to arrange for service. 

Four Hours: Within four hours of loss notification, a SERVPRO franchise professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage. 

Detailed Explanation: A trained, uniformed and equipped SERVPRO Franchise professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 

Pretesting: A SERVPRO professional will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope of work will be communicated to the appropriate person, normally your adjuster or property manager.

Cleaning, Restoration & Deodorization: SERVPRO Franchise professional's will work neatly and efficiently to help you regain control of your property when a damaging event has occurred. We will use state-of-the-art equipment and restoration techniques to ensure your property is taken care of right the first time. 

Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. 

Call SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 

Smoke and Soot damage restoration

5/29/2020 (Permalink)

Look at that difference! Fire, smoke or soot damage? Call (904) 429-4457!!

We received a call from an RV owner who's RV's ventilation system was left on while he was away, and to his surprise there was a land clearing fire very close by. When he opened the door to enter his RV, everything was covered in smoke residue. He kept his calm, because he knew clean was just a call away. He immediately called us at SERVPRO of Greater St Augustine / St Augustine Beach to come take care of his headache. 

He said he had used a SERVPRO before in his hometown, and he said "I knew if SERVPRO couldn't fix it, no one can!" 

A few short hours later, his RV was back to normal! "Like it never even happened." 

(904) 429-4457 Call today to schedule a free estimate!

SERVPRO Emergency Ready Profile Assists with Disaster Preparedness

5/28/2020 (Permalink)

The Emergency Ready App is at your fingertips when a disaster strikes, giving you instant access to critical facility and contact information.

According to the National Weather Service, this hurricane season is forecast to be a busy one, with a large number of tropical storms predicted to develop throughout this hurricane season.

So, it is advisable to plan in advance for this type of potential disaster.  Why?  Because as many as 50% of businesses close following a disaster, according to the latest research.  Of the businesses that do survive, the overwhelming majority of them had a preparedness plan in place.

Are You Ready?

Preparation is a key component for making it through any size disaster.  The SERVPRO Emergency Ready Profile is designed to provide critical information needed to begin mitigation and recovery services.  It is designed as a quick reference of important building and contact information.  The advantages are many.

• A no cost assessment of your facility
• A concise Profile Document that contains only the critical information needed in the event of an emergency, readily available on the SERVPRO® Ready Plan Mobile App.
• Provides a guide to help you get back into your building following a disaster
• Establishes your local SERVPRO franchise professionals as your disaster mitigation and restoration provider
• Identifies the line of command for authorizing work to begin
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Could a SERVPRO Emergency Ready Profile and the SERVPRO Ready Plan Mobile App help you to prepare your facility or business for a potential disaster?  Remember, no one plans on a disaster, but you can plan to be “Ready for whatever happens.”

Call SERVPRO of Greater St. Augustine/St. Augustine Beach to schedule an ERP consultation. 

SERVPRO of Greater St. Augustine/St. Augustine Beach: 904-429-4457

SERVPRO Shows Appreciation for First Responders

5/21/2020 (Permalink)

Gerilyn Barton, evidence technician in the hot pink GCS patrol car

On Tuesday, May 19^th, 2020, SERVPRO of South Fleming Island/North Bradford county, had an opportunity to demonstrate our appreciation for the dedication and commitment to the community of the Green Cove Springs Police Department.

We were pleased to do a complimentary cleaning and disinfecting of their patrol cars, as an introduction of our franchise to Green Cove Springs and surrounding areas, and to show our desire to give back to the communities that we serve.   

We would like to say “thank you” to Chief of Police, Derek Asdot, Lt. John Guzman, Lt. Shawn Hines, patrolman Nick Rulon, evidence technician Gerilyn Barton, and the rest of the staff for allowing us to provide the service. 

We would like to take this opportunity to extend this offering for complimentary cleaning and disinfecting of First Responder vehicles to the police departments, sheriff’s offices, and fire and rescue stations in St. Johns county as well.  Please contact SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457 for additional information.

Hire a Professional for Your COVID-19 Cleaning

5/18/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help with any disinfectant and sanitization services! Call us today at (904) 429-4457

With all of the information available regarding the coronavirus, and the cleaning and decontamination services being offered by many different companies and individuals, we felt it would be beneficial to provide some steps to take to make sure that you are hiring a company that has past experience with the cleaning and disinfecting related to viruses.

• Does the company use products that they purchased from a 3^rd party or do they have their own products that meet the CDC recommended guidelines and that are on the EPA approved list of products that are labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus?
  • SERVPRO currently has 4 products that they manufacture that are on this list because they are products that we use in our normal business operations on a regular basis.

• Does the company have the proper equipment to apply the products per the label directions and the CDC recommended guidelines?
  • SERVPRO has the equipment necessary to apply the products properly, because this is the business we have been in since 1967. We not only know the most effective application methods and have the proper equipment, but we also have a clear understanding of the product capabilities, to ensure the best results.

• Does the company have the expertise to properly and safely provide this type of disinfecting service?
  • SERVPRO has been in the cleaning, disinfecting, and decontamination business for more than 50 years. We are the recognized experts, the authority on what it means to be clean.
  • We did not retrofit some equipment, buy some products from a third party, and then go out and market ourselves as cleaning and disinfecting experts; as many companies have recently decided to do, to cash in on this pandemic.

So, if you need your facility cleaned, disinfected, and decontaminated, make sure you hire a professional.

At SERVPRO, we would welcome an opportunity to demonstrate our capabilities on behalf of your business, your employees, and your customers.  If you're looking to hire a professional for your COVID-19 cleaning and disinfecting, you’ve come to the right place. Call your local SERVPRO of Greater St Augustine/St Augustine Beach at (904) 429-4457!

SERVPRO of Greater St Augustine's May 2020 Newsletter

5/12/2020 (Permalink)

SERVPRO of Greater St Augustine/ St Augustine Beach's Newsletter outlining National building safety month and community safety

SERVPRO of Greater St Augustine / St Augustine Beach May, 2020 newsletter!

May is National Building Safety Month!

National Building Safety Month is an initiative of the International Code Council (ICC) and their 64,000+ members across the world, as well as their partners in in building construction and design, and the safety community.

This month serves as an opportunity to educate insurance and commercial property professionals, as well as the general public, on "what it takes to create safe, resilient, affordable, and energy-efficient homes and buildings", according to the ICC website.

Some of the topics and tips shared throughout the month include disaster preparedness, construction professionals, and innovations in building safety. 

The general public may not be aware of how codes and code officials "improve and protect the places where we live, learn, work, worship, and play" and this month can certainly improve that awareness!

With SERVPRO's network of more than 1700 franchisee's, we have all the equipment, man-power, and expertise you could ever need to make it "Like it never even happened." 

Our franchise has it's own reconstruction/build back team, which gives us an edge over competition because most restoration companies don't have an in-house reconstruction team, they just sub-contract that part of the job. (Which to some, would be considered the most important part.) This helps us and our customers keep the overall cost as low as possible.

Call us today at (904) 429-4457!

Benefits of carpet cleanings

5/8/2020 (Permalink)

Call the carpet cleaning experts at (904) 429-4457! SERVPRO of Greater St Augustine/St Augustine Beach

If you’ve never cleaned your carpet, it may be covered in dust and grime. Since carpet is covered with woven fibers that can trap small particles, it attracts dirt and dust easily and is a natural breeding ground for mold, fungus, and bad odors. Below are a few health benefits of deep carpet cleaning.

What Are the Health Perks of Deep Carpet Cleaning?

1. Removes Allergens

Dust, dirt, and pollen can thrive in carpets, causing problems like dry, red, itchy eyes, sneezing, and even respiratory distress. However, during the process, hot water is sprayed onto your carpet with cleaners and quickly suctioned away, helping professionals trap and remove allergens. 

2. Eliminates Pollutants

If you allow family members and guests to wear their shoes in your home, they could track oil and even traces of lead into your home. By having pollutants removed, you can improve your air quality, which will benefit those with respiratory issues such as asthma.

3. Prevents Mold Growth 

Mold can start to grow after only 24 to 48 hours, which means deep carpet cleaning is essential after any type of flooding or large spill. During deep carpet cleaning, professionals spray disinfectant cleaners, which can help to inhibit mold growth.

Next, the carpet is suctioned with a powerful handheld tool, eliminating standing water, dirt, mold spores, and other grime from the carpet and the underlying pad. If the ground flooding was significant, professionals can even dry out the carpet and the pad with blowers designed to fit under the edge of the carpet. This entire process helps prevent mold growth, protecting your indoor air quality. 

If you’re ready to improve the health of your home, turn to SERVPRO of Greater St. Augustine / St. Augustine Beach in St. Johns County, FL, for help. Since its inception in 1967, this trusted team of professional cleaners has restored thousands of homes after disasters like floods, fires, and indoor flooding. To find out more about how they can help you with carpet cleaning, visit their website or call (904) 429-4457.

Why hire SERVPRO of Greater St Augustine for disinfecting and sanitizing services

5/4/2020 (Permalink)

Before, during and after times like these, SERVPRO is here to help. (904) 429-4457

The team of trained technicians at SERVPRO of Greater St Augustine/St Augustine Beach specializes in emergency cleaning services. If you’re worried about COVID-19 and the health and well-being of your family or employees, schedule a cleaning appointment. The professional cleaners will have protective gear, training, and high-grade cleaning supplies to eliminate harmful bacteria. With experience dealing with biological contaminants and hazardous waste, your cleaners can successfully and safely sanitize your living and workspaces.

Their emergency cleaning services can include cleaning porous and non-porous surfaces, sanitizing counters and floors, disinfecting tools, equipment, and supplies, as well as safely disposing of hazardous waste. Best of all, your cleaning crew remains up-to-date on the Centers for Disease Control and Prevention’s recommendations regarding COVID-19. 

What Additional Precautions Can You Take?

In addition to scheduling an emergency cleaning appointment if you’re worried about exposure to the virus, embrace the CDC’s guidelines in terms of protecting yourself.

This includes washing your hands with soap and warm water for at least 20 seconds with added frequency. Avoid touching your face and keep your distance from others. Refrain from shaking hands or touching strangers. Instead, maintain at least six feet of distance and do your best to cover your face with a bandana or mask and wear gloves when in public.

Maintain excellent hygiene, limit the number of outings you take, and embrace a strict cleaning routine of wiping down counters, doorknobs, and other surfaces in between professional cleaning appointments. 

If you’re located in St. Augustine, FL, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to provide emergency cleaning services to ensure your property is safe and protected against COVID-19. With a dedicated staff, hospital-grade cleaning products, and top-of-the-line protective gear, you can depend on this company to sanitize your space. To schedule an appointment, call (904) 429-4457. For more information on their services, including biohazard cleanup, mold remediation, and fire restoration, visit their website. 

SERVPRO is Here To Help

4/3/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help 24/7/365. Call us at (904) 429-4457!

SERVPRO of Greater St Augustine / St Augustine Beach  is here to help keep our community safe with deep cleanings and disinfectant services.

We follow guidelines in accordance with CDC recommendations. The CDC recommends use of a labeled hospital-grade disinfectant. The difference between household and hospital-grade disinfectants contain a kill claim for Pseudomas Aeruginosa. Pseudomas Aeruginosa is a encapsulated bacterium that can cause disease in humans, animals and even plants. Pseudomas Aeruginosa is a pathogen associated with serious illness because of its advanced antibiotic resistance mechanisms. The EPA has yet to approve a disinfectant that directly kills SARS-CoV-2, more commonly known as covid-19. Without a product with direct kill claims to be approved by the EPA, the EPA along with the CDC have issued a list of products that, based on the products' efficiency against non-enveloped viruses that are actually “harder to kill” than an enveloped virus; such as covid-19. We currently have 5 products on the list, #100 SERVPROxide, #172 Benefect Devon-30, #127N Concrobium Disinfectant 2, #175 Vanquish and #154F Sporicidin 

Call SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 today for a free estimate! Specializing in emergency water extraction and mold remediation, SERVPRO of Greater St Augustine/ St Augustine Beach is here to help in anyway we can. 

SERVPRO: AN ESSENTIAL CRITICAL INFRASTRUCTURE SERVICE PROVIDER

3/24/2020 (Permalink)

SERVPRO CONSIDERED AN ESSENTIAL CRITICAL INFRASTRUCTURE SERVICE PROVIDER:

What does that mean?  From the introduction in the Official Essential Services/Travel Authorization Letter for SERVPRO Franchises, we can gain a clear understanding.

The bearer of this letter is a professional performing essential services, as set forth in the Shelter in Place Order or Emergency Declaration issued by your state or local government.  The bearer is engaged in support of critical infrastructure work as defined below.

This designation was further broken down into categories which would more clearly indicate who would be considered as part of this group:

• Workers such as plumbers, electricians, exterminators, and other services providers who provide services that are necessary to maintain the safety, sanitation, and essential operation of residences;
• Workers to ensure continuity of building functions;
• Workers who support hazardous materials response and cleanup; and
• Workers supporting the operation and maintenance of facilities.

So, SERVPRO provides many essential services to our communities.  We are proud to be included in this important group, and we take our responsibility seriously.

At your local SERVPRO of Greater St Augustine / St Augustine Beach franchise,  you can be assured that we are prepared, properly equipped, and that we will adhere to all industry as well as CDC guidelines, when performing our work.

We thank you for the opportunity to be of service. (904) 429-4457

4 Fire Prevention Tips

3/13/2020 (Permalink)

Fire damage? Call the experts, SERVPRO of Greater St Augustine / St Augustine Beach, at (904) 429-4457!!

Your home is your sanctuary. To keep it and your family safe, it’s essential for everyone in the house to understand the basics of fire safety. Each year, thousands of house fires occur across the U.S., many of which cause devastating damage and serious injuries or fatalities. Fortunately, fire restoration can repair much of the damage, especially if a blaze is stopped quickly. There are also precautions you can take to reduce the risk of a fire in the first place.

A Guide to Fire Prevention & Safety

1. Make a Fire Safety Plan

Establish a fire safety plan that can get everyone out of the house in two minutes or less. Have multiple escape routes, including a means to exit the top floors if the stairs are impassable. Instruct family members on how to remove window screens and open locks. Designate a meeting place away far away from the house where everyone can assemble.

Also, ensure everyone knows how to behave in a fire. Instruct everyone to get as low to the ground as possible and crawl to the nearest exit, checking that the doorknobs cool to the touch before opening it. If clothing is on fire, teach family members to stop, drop, and roll.

2. Have Safety Equipment

Fire extinguishers should be accessible to everyone, including older children who may be left alone at times. Teach them how to use the device, which typically involves pulling a pin, aiming the nozzle at the base of the fire, squeezing the trigger, and spraying in a side-to-side motion.

All homes should have at least one fire extinguisher, though one for each story of the house is better. Every house should also have multiple smoke alarms, particularly in bedrooms and the kitchen. Ensure the devices have charged batteries; check and replace these as needed.

3. Be Careful With Flammable Items

Ensure flammable items, such as gasoline, oil, and aerosol containers, are kept far away from items that get hot or create sparks. Gas should be kept in an airtight container, preferably outside of the house. Any flammable fabrics should also be kept at least three feet away from space heaters and furnaces or fireplaces.

4. Don’t Leave Lighted Devices Unattended

Never leave your cooking unattended and turn off the kitchen stove and oven when not in use. If you have a fireplace, have it serviced at least once a year to ensure smoke is properly ventilated away from the home. Never leave a lighted fire unattended.

If you have experienced a house fire, turn to the fire restoration specialists at SERVPRO of Greater St. Augustine / St. Augustine Beach. These professionals have helped hundreds of residents and businesses throughout the Greater St. Augustine, FL, area, providing a range of services including fire restoration, water extraction, and mold remediation, as well as storm damage restoration. Call (904) 429-4457 to schedule fire restoration services, or visit their website to learn more about how they can help you recover from an emergency situation.

A Guide to Water Damage Restoration by SERVPRO of Greater St Augustine

3/9/2020 (Permalink)

Water damage? Call SERVPRO of Greater St Augustine/St Augustine Beach at (904) 429-4457

If your property sustains significant water damage, it’s only natural to feel overwhelmed. Thanks to advancements in building restoration technology, though, addressing mold, mildew, rot, and structural problems is actually fairly straightforward. Here’s how reputable contractors will tackle any such issues in your home or place of business. 

Evaluating the Extent of the Damage 

Before they can devise a game plan, professionals must determine the total extent of the damage. Water damage is organized into classes, with class 1 being the least severe, and class 3 being the worst.

When evaluating the affected rooms, the technicians will consider both the type and amount of water that was absorbed. If the damage was caused by a small leak from a potable source, for example, it won't be nearly as serious as a major rush of raw sewage. It’s important to note, however, that the category is not stagnant. If left unaddressed, water damage can worsen considerably. 

Addressing Immediate Concerns 

If any portion of the damage was caused by contaminated water, the technicians will have to act fast. Their primary concern is limiting the spread of pathogenic and toxigenic agents. Once they’ve pumped all the water out and dried the affected areas, they will remove all materials that came in contact with the bacteria, including carpeting, linoleum, drywall, and insulation.

If the water wasn't contaminated, some materials may still have to be removed to prevent mold growth. Examples include those that absorbed too much moisture to ever fully dry. Air scrubbers may also be used at this stage to purify the air while eliminating excess moisture.

Replacing Compromised Materials

The final stage of water damage restoration is replacing all the materials that were removed. Your water restoration team may be able to do this, or they may refer you to a third-party contractor.

Before replacing anything, though, it’s important to identify the underlying cause of the damage. If it’s a structural issue, like a burst pipe, for example, you’ll have to call in a specialist to make all necessary repairs before proceeding. This will prevent further damage. 

If you need water damage restoration, turn to SERVPRO of Greater St. Augustine / St. Augustine Beach. Serving homeowners and businesses throughout the greater Saint Augustine, FL, area, this local contractor offers comprehensive restoration services following all kinds of catastrophes. Because a disaster can strike at any time, their highly trained technicians are available 24/7. To learn more about their water damage restoration process, visit their website or check out their YouTube channel. To schedule service, call (904) 429-4457. 

Nicotine Odor Removal: We Can Do It!

3/6/2020 (Permalink)

Cigarette/Nicotine odor removal! Call (904) 429-4457 for a free estimate!

Here at SERVPRO of Greater St Augustine we often get hired to remove cigarette and cigar smoke contamination.  The process  of removal varies based on the strength of contamination or smell, and the area affected. Frequently our customers are not sure of how involved the process may be. Today we wanted to share what professional removal of cigarette smoke odors entails. There are many different steps and nuances in every restoration project. Here are some of the commonly followed steps in a cigarette, cigar, and similar smoke related odor removal process that we follow:  

The process is:

Step 1: Thorough Inspection and Development of Scope of Work

*   Determine how long the cigarette smoke has impacted the area?

 o The longer the presence, the harder it will be to clean.

* Inspect the HVAC ducting, walls, ceilings, furniture, and air quality.

o Nicotine residue will cling to virtually all surfaces and will remain until removed. These surfaces will need to be cleaned thoroughly.

* Remove the furniture and contents from the structure. Place in a cleaning station outside or at your warehouse

Step 2: Ceiling: Depending on the type of ceiling, the cleaning procedures will vary.

Step 3: Walls: All walls will need to be thoroughly cleaned then rinsed using the appropriate products and procedures for nicotine residue removal.  In extreme cases, where staining was heavy and unable to be completely removed, it may be necessary to apply an appropriate sealer to cover it.

Step 4: Floors: The type of flooring is another consideration.  In carpeted areas, both the carpet and padding may need to be disposed of.  Nicotine odors, especially if they are heavy, may not be able to be removed due to the porosity of those materials.  Other types of flooring will require different cleaning methods. 

Step 5: HVAC/Ducting: Thorough cleaning of the duct work will also be necessary to eliminate any possibility of re-introducing nicotine residue into the previously cleaned areas.

Step 6: Furniture and Contents: All furniture and contents will need to be thoroughly cleaned.  In some instances, it may be necessary to discard furniture items, as the difficulty and cost to clean them, may exceed the cost of replacement.

Step 7: Deodorization:  Finally, all areas, as well as furniture and contents will need to be deodorized, to remove any lingering odors.  This process would be repeated up to 4 cycles to ensure complete elimination of all odors.

There you have it.  It’s a detailed process, but fortunately it is a process that SERVPRO of Greater St. Augustine/St. Augustine Beach, can handle from start to finish.  One call, one company, one solution to nicotine related odor problems.  No job too big or too small.  904-429-4457.

4 Ways a Thunderstorm Could Damage Your Home

3/3/2020 (Permalink)

During a storm, you may be eager to get inside under the safety of your own roof. However, your home may not be as impervious to the extreme weather as you thought. Here are some of the ways a strong storm could damage your house and what storm damage restoration teams will do to fix it.

Why You Might Need Storm Damage Restoration

1. Flooding 

Most thunderstorms are accompanied by heavy rainfall, which could pool around your home’s perimeter and, eventually, infiltrate the basement. If you have any roof leaks, it might also flood your attic. Luckily, a water extraction service can use high-powered wet vacuums to suck up the moisture and deposit it away from your home.

2. Water Damage

Unfortunately, even if the water is extracted within hours, there could still be some water damage to your home. For example, it may only take a few minutes for carpeting, drywall, and insulation to become waterlogged. Luckily, a storm damage restoration team will use various techniques to dry out these materials before sanitizing and deodorizing your property.

3. Mold Growth

If you didn’t spring for water extraction or water damage repair services, your wet flooring, furniture, and building materials would become prime breeding grounds for mold growth—especially in cramped, dark spaces like attics and basements. If a recent thunderstorm led to fungal growth in your home, a mold remediation company will remove the spores, sanitize affected items, and get rid of that dingy odor.

4. Electrical Issues

In some cases, the flooding may have been high enough to reach the electrical outlets on your walls, or it might have trickled inside walls and hit wiring. Since this could increase the risk of house fires and electrocution, it’s crucial to call a restoration company after a serious storm. They can identify the points of infiltration, dry out wet walls and other structural components, and restore the functionality of your electrical system. 

If you’re worried about your home after a heavy thunderstorm, reach out to SERVPRO of Greater St. Augustine / St. Augustine Beach for storm damage restoration services. This local business is proud to offer water extraction, water damage repair, and mold remediation services, so you can enjoy your home in peace and comfort. They can also come to your home after a fire, or whenever you might need emergency cleaning services. To learn more about their techniques, visit the website or call (904) 429-4457 to arrange for an appointment.

SERVPRO going Green(er)

3/2/2020 (Permalink)

Smoke / odor removal, call today for a free estimate! (904) 429-4457

Everyone knows that SERVPRO is Green. Our franchise features 10 green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of Greater St. Augustine / St. Augustine Beach is taking it one step further in 2020. Our teams will have access to  “green” environmentally friendly chemicals!

SERVPRO will now have the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

SERVPRO will also be using All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last new product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website at SERVPRO of Greater St Augustine/St Augustine Beach or visit http://www.epa.gov/dfe/

Don't forget, our advice and opinions are always free! Call our office at 904-429-4457 to see how SERVPRO of Greater St. Augustine / St. Augustine Beach can help you today.

Customer satisfaction is our #1 priority

2/27/2020 (Permalink)

Yesterday we had a job in North St. Johns County. We performed tile demolition in an upstairs laundry room and the tile debris released a lot of dust. Before we began demolition, we contained the room off and we put containment over the air vent in the room. We do this to keep the dust and dust particles  from spreading throughout the customers home. The customer made us aware that she still needs to do laundry in that room because she has several kids and she had fallen behind on her laundry. After demolition, we put the washer and dryer back into the room so she could do her laundry! We advised her to leave all containment up to prevent small dust particles from spreading through her home, and she greatly appreciated us making her aware of the health concern.  

Call your local SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 for a free estimate!

Why get your carpet professionally cleaned?

2/24/2020 (Permalink)

We work magic on carpets!! Let us prove it, (904) 429-4457

Once spring has sprung, many homeowners are motivated to start freshening up their homes for the warmer days ahead. As you tackle your own spring cleaning checklist, there’s no better time to evaluate the appearance of your carpets. If they’re looking a little dingy, schedule a professional carpet cleaning with SERVPRO of Greater St. Augustine / St. Augustine Beach, FL. They are the local authorities on a wide variety of restoration services—from fire and water damage to carpet stains.

Here, they go over a few of the top reasons to have your carpets professionally cleaned this spring:

• Eliminate Winter Dirt & Grime: During the winter months, it’s easy for kids, pets, and adults alike to track in dirt, mud, and debris. This can leave your floors looking unsanitary and unsightly. The surest way to restore them is with a thorough, professional cleaning that goes deep into the carpet fibers to extract stains and erase discoloration.

• Remove Allergy Triggers: As exciting as it is for spring to arrive, it’s also the worst time of year for allergies. Dust, pollen, and other airborne pollutants will settle within your carpet fibers and wreak havoc on any members of your household that suffer from allergies. A professional carpet cleaning will eliminate these contaminants and improve the indoor air quality of your home.

• Prevent Mold Growth: Springtime also brings higher temperatures and increased levels of humidity, which creates the perfect breeding grounds for mold. Professionally cleaned carpets help to prevent the development of fungi by extracting moisture and leaving fibers completely dry.

Regular carpet cleanings will protect your flooring investment for years to come by keeping it plush and brilliant. Contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457 to schedule an appointment, or visit them online for more details about their carpet cleaning methods.

SERVPRO of Greater St. Augustine update

2/24/2020 (Permalink)

SERVPRO vehicle stocked and ready to go

Our team continues to provide outstanding service to the Greater St. Augustine and St. Augustine Beach areas, as well as the rest of St. Johns County.  As a franchise that has now been in existence for almost 5 years, we have established ourselves as the “go to” restoration service provider in the area. Our franchise is backed by the largest restoration company in the world, and with our recent partnership with Blackstone, we are well positioned for continued growth and success.

Of course, that growth could not be possible without a singular focus on providing the best customer service experience possible, each time we are given the opportunity. With SERVPRO providing constant training to our employees, we will continue to grow every day as we service the nations oldest city and the surrounding area.

We are available 24 hours a day, 365 days a year. Our response times are the fastest in St. Augustine and the surrounding area, because we are the only SERVPRO franchise that has a physical presence in St. Johns County. In addition, with our franchise network of over 1800 locations, we are fully equipped to handle any size disaster. 

We also have a reconstruction division at SERVPRO of Greater St. Augustine/St. Augustine Beach; which allows us to take any job from the start all the way to the finish, eliminating scheduling issues and delays.

We believe in our community, and we strive to support local businesses. As a show of our dedication, we offer free estimates for fire, water, and mold damage, as well as free emergency ready programs for all businesses in St. Johns County.

Thank you for helping us to continue to grow our business through your referrals, online reviews, and repeat business.  We are grateful to live and work in this community and are here for you should you ever need us.  904-429-4457.

SERVPRO's commitment to veterans

2/21/2020 (Permalink)

Thank you veterans

SERVPRO is proud to have made a commitment to hire 1,000 veterans by 2022! On Veteran's Day, we were proud to honor the contributions and sacrifice's of all who served. We sincerely thank the veterans of our country and will take this commitment seriously.

We are always taking applications and looking for skilled technicians. If you're a veteran and think you would be a good fit for us, call (904) 429-4457 or apply in person at 2205 Dobbs Rd, St. Augustine, FL 32086

We provide continuing education for all employees to further their knowledge of the industry. We also provide IICRC certification training for our employees. At SERVPRO of Greater St. Augustine/St. Augustine Beach, we set out to modernize the restoration industry in the North East Florida by adapting many of the concepts learned in corporate environment to positively influence the restoration industry. There is a not a job we cannot handle!

SERVPRO + Property Managers = Happy Customers

2/20/2020 (Permalink)

At SERVPRO of Greater St Augustine / St Augustine Beach, we want to ensure all local property managers they can rely on us! We are your local 24/7/ full-service restoration company and disaster-recovery team. We are fully licensed, bonded and secured. We offer a wide variety of services from simple carpet cleanings to catastrophic storm damage. Whatever you need, or your residents need, we are just a phone call away! (904) 429-4457

We want to help local Property Managers: Inspire and enhance the lives of their residents, create a flawless living experience for their residents, and build relationships that will help change the way residents think of them!

Why us? You can rely on us to respond fast, quickly arrive at the job-site and inspect the damage and begin mitigation procedures. This will help to get back to business and lower the overall recovery cost. 

We offer residential and commercial services, and we work directly with your insurance. For a stress-free claims process, we can help manage the insurance paperwork and process. If you have any questions regarding our services, please call us at (904) 429-4457!

Lunch & Learn With Local Property Management Group

2/18/2020 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach recently had the opportunity to conduct a Lunch & Learn at PMI St. Johns County.  It was a chance for both SERVPRO and PMI St. Johns County to gain a greater understanding of the service offerings, the areas of expertise, and the resources that each organization can draw upon to accomplish their goals.  It was also a relaxed atmosphere that allowed all of the participants to get to know each other on a more personal level, which allows the business relationship to begin to flourish.

The Lunch & Learn format is just what it sounds like.  We provide the food & drinks, whether it's lunch or an early morning breakfast type meeting.  While we are enjoying the provided items, we have an opportunity to discuss in a relaxed and informal setting, the things that make our organizations unique, the goals we have, the services we offer, and the expertise of our teams.  We also talk about what would be a good referral for either organization and how we can look for opportunities to provide these referrals, as we go about our daily routines.

To sum it up; its just a great way to build a network of trusted business partners, which not only benefits each organization, but also the customers who are provided with trusted, competent service providers.

So, the next time your SERVPRO Marketing Representative suggests that you take advantage of a Lunch & Learn or Breakfast & Learn meeting, why not take them up on the offer.  Your organization will benefit, your customers will benefit, and you won't have to bring a breakfast or lunch that day!  What could be better than that.

2 for 1 at SERVPRO of Greater St Augustine / St Augustine Beach!!

1/24/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help. We're on standby 24/7 to respond to emergencies, call us at (904) 429-4457

This week our office received praise from 2 different customers!

Our office received this testimonial on Monday; 

"Hello- I just wanted to let everyone back at the office know how truly impressed we’ve been with your employees so far!!  From the timeliness in getting to our house in an emergency on Saturday, to their thoroughness in explaining everything along the way, they’ve been such life savers during this otherwise stressful situation.  A special shout-out to Ken and Mike for their back-breaking work today!!!  Not an easy job tenting such a large open area, but they were amazing— so friendly and polite, always taking the time to answer my many questions ?? Thanks again! Maureen R"

Thanks Maureen!! Then, our Production Manager received this testimonial on Wednesday, while communicating with the customer about progression;

"I would like to commend your team on their professionalism and service over the last three weeks."  - Candace P

At SERVPRO of Greater St Augustine / St Augustine Beach, customer satisfaction is our first priority. We are dedicated to providing excellent customer service at our family-owned franchise. 

Call us at (904) 429-4457 for a free estimate!

It's the Package!

1/24/2020 (Permalink)

Easily recognizable SERVPRO of Greater St. Augustine / St. Augustine Beach vehicle.

Have you ever heard the cliche, "You don't get a second chance to make a good first impression!"

That's a very profound and true statement.  It reminds me of a story that one of my sales managers used to tell about Ivory soap.  The story went like this:  A young mother with several children in tow was at one of the large warehouse stores buying things in bulk for her family.  She wanted to get a large package of Ivory soap and asked the store associate if he could help her get a package off of the shelf and put it into her shopping cart.  The store associate proceeded to grab a package that had a rip in the outside packaging of the bulk package, so the customer asked the associate if he could grab a different package for her.  The store associate explained to the customer that all of the bars of soap were still in the package, even though it was ripped, and that she was still getting the same amount of merchandise.

The customer insisted that the store associate get her a different package that did not have the rip in it, because she did not want a package that was ripped, or one that looked like it had already been opened, regardless of the fact that the contents of the package were the same as all the rest.

So, what could this possibly have to do with SERVPRO of Greater St. Augustine/St. Augustine Beach?  I'll tell you:

Recently SERVPRO of Greater St. Augustine/St. Augustine Beach, received a call for a water emergency at a community where 6 condominiums had been affected when a water heater flooded a 3rd floor unit and proceeded to saturate 2 units on each of the 3 floors.  What a mess!  The Condo association got the water flow stopped and began cleanup and extraction work in the common areas of the building, but it was up to each homeowner to contact a restoration company to get there and start the restoration process.  This is where the story above connects to this situation.

As I pulled up in my easily identifiable SERVPRO of Greater St. Augustine/St. Augustine Beach vehicle, I noticed 3 other SERVPRO Greater St. Augustine/St. Augustine Beach  vehicles already on site, and four other SERVPRO associates, easily identifiable in their SERVPRO logoed shirts and khaki pants, beginning the removal and restoration process.  I also noticed about an hour to two hours later, that 3 other companies showed up to attend to some of the other units that were affected, as SERVPRO was called in for just 2 of the units. 

The first company that arrived, came in a fairly beat up van, with a logo on it that was very difficult to see unless you got within about 15' of it.  The crew, 2 guys that got out, I immediately nicknamed the motley crew, as they looked like they had just stepped off of a mullet fishing boat or something.  Hats on backwards, non-descript clothing, nothing identifying who they worked for or represented.  Quite a lackluster 1st impression, to say the least.

The next group of 2 came in an easily identified vehicle, so at least I knew who they represented. But when they got out of the vehicle, one had a logoed shirt on, one did not.  One had on what looked to be standard uniform type pants, the other had blue jeans on and a shirt that he had probably gotten at a concert.  A little better 1st impression, but still not a complete package.

The last to pull up was a non-descript, older, white van.  An older gentleman stepped out in a white t-shirt and blue jeans, and proceeded to pull out 1 beat up, white air mover, that he was taking to the 1st floor condo that had water dripping from the ceiling lights, carpets that were saturated, and drywall that was visibly wet in most of the rooms.  I didn't have a favorable 1st impression, nor much confidence that this person was equipped for the job at hand.

So, what is the point of the story?  Well, why it might be possible that all 4 of the companies that showed up for the water emergency were capable of handling the situation they were confronted with, the level of confidence that the 4 different companies instilled in me, strictly based on my first impression, was vastly different!  Clearly, the package that SERVPRO of Greater St. Augustine/St. Augustine Beach presented, was the only one that looked complete; and the only one that inspired confidence in me as well as the homeowner that we were working with; as she was actively trying to get the other homeowners to reevaluate their choice in companies.

And why is this 1st impression (the package) so important?  Because it inspires confidence when a company pays attention to the way their vehicles look and the way their employees look.

It gives the customer confidence that if they are that concerned about their appearance, than more than likely they are just as concerned about their equipment, their training, their industry knowledge, their documentation, and ultimately, their ability to take care of the customer and provide them with peace of mind that this difficult situation will be handled properly.

So, the next time you are at the store and you notice a package slightly torn, or is taped up, and you move it out of the way to reach for the undamaged package, remember that 1st impressions mean a lot!

And if you ever find yourself in a situation where you need help with a water, fire, or mold emergency, remember the Ivory soap story, and make the right call: Call the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach.  904-429-4457

Fire Safety tips for the holidays

11/22/2019 (Permalink)

While house fires can happen any time of year, the holiday season can introduce new hazards that can increase the risk of fire. From decorations to cooking mishaps, many dangers can arise as you prepare for the festivities. Although fire damage can often be repaired when house fires are controlled, here are a few preventative measures to take during the holidays.

3 Holiday Safety Practices to Prevent Fire Damage

1. Be Cautious in the Kitchen

Cooking-related incidents are the leading cause of winter house fires. Holiday turkeys, hams, and other roasts often require the oven to be on for long periods of time, so be sure to check on your food frequently. Keep flammable items like food packages, papers, and oils far away from the stove top. Only use pressure cookers, deep fryers, and other kitchen appliances according to the manufacturer’s instructions.

2. Use Candles Safely

Fires caused by candles peak in December. While these decorations can add ambiance and a pleasant aroma to your home, they also present serious fire risks. Keep burning candles in a safe space where pets and children can’t knock them over. Set a timer on your phone to remember when to blow them out. Battery-operated flameless candles are safer alternatives that still produce a warm, atmospheric glow.

3. Follow Instructions With Lights & Decorations

Whether you’re stringing lights inside or outside your home, follow instructions carefully. In many cases, you should avoid stringing more than three strands together at once, as any more could overwhelm your outlet and cause electrical fires. Additionally, only use outdoor lights outside your home, as these withstand the elements better than lights designed for indoor use. You can also prevent fire damage by practicing tree safety. While Christmas tree fires are rare, you can minimize the risk by keeping yours watered and disposing of it promptly after the holidays.

If your home sustains fire damage, the restoration experts at SERVPRO of Greater St. Augustine/St. Augustine Beach can return your home to its former glory. In addition to handling fire damage, their team also excels in smoke and mold removal, as well as water damage restoration. Find out more about their approach online or call (904) 429-4457 to speak with a team member.

Why You Shouldn't Delay Water Damage Services

11/15/2019 (Permalink)

3 Reasons to Schedule Water Damage Repairs

If your home has experienced water damage, it’s critical to seek repair services as soon as possible. While you may be tempted to wait until you see how bad the damage is, this is one task to schedule without delay. The longer it stays, the more it can compromise your home. Below are three reasons to enlist the help of professionals as soon as flooding, major leaks, or other forms of water damage occur.

1. Stop Mold Growth

Mold can cause health effects.

2. Prevent Extensive Damage

Apart from mold growth, water damage can also harm the structure itself. It can leave unsightly stains on the walls, ceilings, and floors. And if you have carpeting, it will deteriorate and crumble when left untreated. Building materials like drywall and wood will likely degrade as well.

3. Minimize losses & costs

Time is of the essence when dealing with water damage. The longer you delay fixing it, the costlier the consequences will be, especially if water has already seeped through the materials. Call for professional restoration services immediately to mitigate the effects of the aftermath—they know which they should prioritize to reduce losses.

When you need water damage restoration services fast, trust the professionals at SERVPRO of Greater St. Augustine / St. Augustine Beach. Headquartered in Saint Augustine, FL, their trained technicians provide a range of services, including storm damage restoration, fire damage repair, and mold remediation, throughout the area. Call (904) 429-4457 to set an appointment or learn more about their services online. 

SERVPRO's commitment to Veterans

11/14/2019 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach honors and appreciates our veterans!

SERVPRO is proud to have made a commitment to hire 1,000 veterans by 2022! On Veteran's Day, we were proud to honor the contributions and sacrifices of all who served. We sincerely thank the veterans of our country and will take this commitment seriously.

We are always taking applications and looking for skilled technicians. If you're a veteran and think you would be a good fit for us, call (904) 429-4457 or apply in person at 2205 Dobbs Rd, St. Augustine, FL 32086

We provide continuing education for all employees to further their knowledge of the industry. We also provide IICRC certification training for our employees. At SERVPRO of Greater St. Augustine/St. Augustine Beach, we set out to modernize the restoration industry in Northeast Florida by adapting many of the concepts learned in corporate environment to positively influence the restoration industry. There is a not a job we cannot handle!

Quick to respond to any job, large or small

11/7/2019 (Permalink)

At SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on exceptional customer service. We are dedicated to providing our customers with a stress and worry-free process. 

Just recently, we had a customer call and ask us to get there as soon as we could. She had a mini-fridge that was located on the second floor of her home that leaked and went unnoticed for several hours. When she finally caught it, she dashed to her phone and dialed (904) 429-4457!

We were there within an hour after her call and the drying process was underway within 2 hours.

SERVPRO of Greater St Augustine / St Augustine Beach was there for her in her time of need, and when the water removal and humidification process was complete: she was extremely pleased and gave us a perfect score on her customer satisfaction report! Another happy customer of SERVPRO of Greater St Augustine!! 

First Responders Bowl

10/31/2019 (Permalink)

Get fired up!

SERVPRO is the title sponsor of the first ever First Responder Bowl! The game will be held on December 30th, 2019 at 11:30 AM (CST) and will take place at Southern Methodist University Stadium in Dallas, Texas. Brant Ringler, the Executive Director of the SERVPRO First Responders Bowl, said it best; "We are truly grateful for all first responders' sacrifice and service. It is a tremendous privilege to honor these men and women who protect our communities 24/7/365."

"We are proud to present the SERVPRO First Responders Bowl dedicated to honoring some of the hardest working men and women in our country." - Sue Steen, CEO of SERVPRO Industries, Inc.

First Responders to be honored include police officers, fire fighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents, and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

Anyone wanting more information on the Bowl game, please visit www.firstrespponderbowl.com

We're Here For Our Community During Fire Season

10/9/2019 (Permalink)

Fire season has arrived!    

Fire and smoke damage can quickly become very problematic in our homes, businesses and even to our health. Fire damage causes tremendous casualties to properties; we all know how fast an engulfed home can cause major issues. An issue that can be overwhelming and an issue that should be handled by professionals. 

Something else we want to remind you of this fire season, is how damaging the smoke from fire is. Even light smoke damage can cause short outs in circuits. Circuits that are inside your breaker panels, in your TVs, your smartphones, and even your appliances like microwaves. Smoke is very corrosive and reactive and can lead to pre-mature failure in circuits. 

All smoke contains carbon monoxide, carbon dioxide, and particulate matter (PM or “soot”.) When smoke is inhaled, even for a short period of time, it can cause health effects.

Most people don’t realize just how detrimental fire damage can be, and that is why you should seek professionals to determine how much damage has been done and how to address it. SERVPRO can quickly be on site to thoroughly inspect the property for all issues that stem from fire and smoke damage such as: soot, thermal heating, hazardous chemical material, and even water damage that was used to put the fire out.  

Here at SERVPRO of Greater St Augustine / St Augustine Beach we want to ensure you and our community that if you or someone you know experiences any sort of fire damage, our team is here for you and will work with you to the best of our abilities to make sure we satisfy everything you may need. This fire season;, rely on SERVPRO of Greater St. Augustine/ St. Augustine Beach. Our service is quick, professional, and when we leave, the damage will look "Like it never even happened." You can contact us at 904-429-4457!

What Is Black Mold & How Does It Affect Your Health?

9/23/2019 (Permalink)

SERVPRO is the leader in Mold Remediation in St Augustine. We ensure we have the proper tools and certifications to maintain our leadership.

Mold loves to grow in dark, moist places like home bathrooms. There are countless species, and black mold—common in homes—is one to be aware of. It can cause health effects. Taking the proper steps to prevent mold and scheduling mold remediation will ensure you address black mold in your home.

Your Guide to Black Mold

What Is It?

Stachybotrys chartarium, better known as black mold, is a toxic species of mold that commonly grows in homes. It produces toxins called mycotoxins. It appears greenish-black and is usually slimy, though it can also be powdery if the colony runs out of water.

What Are the Health Risks?

Black mold can cause health effects. That's why it's important to call in a professional, such as SERVPRO of Greater St Augustine / St Augustine Beach.

How to Prevent Mold

Luckily, black mold is highly preventable. Start with the bathroom. Make sure that it’s well ventilated with box fans and an open window after a shower. Check sinks, faucets, and other fixtures around your home for leaks, and have mold remediation professional address water damage, especially to carpets where black mold may grow.

If you need assistance getting black mold under control, the mold remediation specialists at SERVPRO of Greater St Augustine / St. Augustine Beach can fulfill your needs. Serving St. Augustine, FL, these professionals handle fire and water damage restoration, carpet cleaning, mold remediation, and more—all of which you can explore on their website. Call (904) 429-4457 to speak with a representative and connect on Facebook for news and updates.

3 Important Steps to follow after a Home Fire

9/19/2019 (Permalink)

Never underestimate the damage level of any fire. Check every area affected.

A house fire can completely interrupt your family’s lives. Whether the fire erupted in a single room or affected several bedrooms, it’s vital to take safety precautions before entering the home. These will yield the best results for fire restoration and ensure no one is injured in the process.

1. Schedule an Inspection

No matter how safe your home may seem, schedule an inspection first. Fire restoration professionals will check that no live electrical components create a shock or other fire risk and will test gas piping for leaks. They’ll also look at structural damage to make sure the home is safe to enter. This crucial step will reduce the potential for injuries and also kickstart the recovery process.

2. Don’t Start Fire Restoration On Your Own

As tempting as it is to begin cleaning up, wait for the professionals. You can open windows, but avoid plugging in box fans or turning ceiling fans on. These may spark electrical problems or worsen the smoke smell and ash cover. Ideally, you shouldn’t use the electricity at all until an electrician has made necessary repairs. The best course of action is to stay offsite until fire damage repair begins.

3. Stay Off Furniture

If you start clearing debris with professionals, stay off of furniture. Most pieces are salvageable if ash and soot don’t sink into the fibers. Sitting on a sofa or bed may press them in and embed a permanent ash smell. Professional fire restoration companies have the proper equipment that deep clean sofas, mattresses, chairs, and other furniture that is lined with fabric. 

If you need fire restoration services in the St. Augustine, FL, area, SERVPRO of Greater St. Augustine / St. Augustine Beach will work hard to fulfill your needs. They know how life-changing damage to a home is and are committed to helping families recover. From biohazard cleanup and water extraction to emergency cleaning services, they’ll take every measure to make your home livable again. Call (904) 429-4457 to speak with a representative and visit their website to explore their full scope of services

The Perfect Storm: Staying Prepared for Hurricane Season

9/12/2019 (Permalink)

Hurricane Dorian at the coast of the United States

Amidst the madness of Hurricane Dorian barreling the coast of Florida and the eastern seaboard, residents of St. Augustine prepped their livelihood for an upcoming natural disaster all the while filling their fridge with alcohol, the pantry with snack food, and charging their devices in case of an outage. Even though St. John’s County was subject only to light flooding and we can breathe a sigh of relief, hurricane season is by no means over. We must remain vigilant and continue preparations for the upcoming storms that may occur throughout September and October.

Expect the Unexpected

Dorian isn’t the first hurricane to grow in size at an astonishing rate. Throughout the week, meteorologists were stunned at the continuous changes of the storm’s nature and path. The forecast had changed at least five times throughout its forecast. Dorian’s eye was expected to hit Florida in some way, shape, or form until it shocked the country by landing stationary on top of the Bahamas at Category 5 strength. After a day of havoc and destruction, Dorian slowly grazed the Florida east coast, only causing erosion and minor water damage for most of the state. Even as a weaker storm, it impacted North Carolina more with extensive power outages. The outer bands of hurricanes can cause impressive wind guests. While meteorologists and analysts have the best technology and knowledge to identify and report hurricanes, the weather is still unpredictable. Have your home prepared even if the weather report predicts the storm won’t directly hit your residence.

Better Safe than Sorry

Floridians like to joke about the lack of danger present in hurricanes based on its category. While it’s all in good fun, we still know the risks any storm can pose. Florida has been damaged by hurricanes for generations and we know even a category 1 can pose a serious risk of intense winds and potential flood damage. Any powerful storm can cause a leak in your home or debris to crash through a window. While you may not have to board up your homes for every hurricane that strikes your area, it’s important to be aware of the dangers from any category-size cyclone. Here are some tips to help you and your family prepare before the rush. 

• Purchase your supplies ahead of time to beat the last-minute crowd
• Focus on individual gallons of water as opposed to packaged water bottles
• Make sure there is a flashlight in every major room of your home including bathrooms. 
• Fill sandbags and cover them with tarps to prevent excess rain from soaking the sand
• Make sure your devices are fully charged and make sure there is a way to keep track of the storm. There are apps that have free tv channels and radio broadcasts

After the Storm

In the event that your residence or business was subjected to flooding or there is a water leak, don’t panic. Take a deep breath. Make sure the area is safe to traverse. If there is something of value that hasn’t been damaged by water, check the surrounding area for safe passage before attempting to retrieve it. Call your local SERVPRO at 904-429-4457. We’ll be there for you every step of the way to bring your home or business back to normal. Remember to stay prepared and be safe out there during Storm Season 2019.

Why Get Commercial Carpet Cleaning

8/29/2019 (Permalink)

Because you likely schedule daily or weekly office cleaning service to keep your business tidy, know we would love to give you a free estimate.

It is important to get your carpet professionally cleaned. Even with regular sweeping and vacuuming, your carpets can accumulate stains that just won't go away. To ensure your office is presentable, SERVPRO of Greater St. Augustine/St. Augustine Beach offers expert carpet cleaning service, including:

 Spot Removal

    Upholstery Stain Removal,

to get rid of stains that sweeping and vacuuming miss. We also offer dry cleaning service for areas where color-fastness is crucial. Below, are some of the most valuable benefits of regularly having your carpet professionally cleaned.

4 Reasons to Schedule Commercial Carpet Cleaning Services

1. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause allergy symptoms and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back in the air you and your employees breathe, resulting in a lot of downtime and loss of productivity.

2. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Greater St. Augustine/St. Augustine Beach for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could well be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Greater St. Augustine/St. Augustine Beach. T

hey also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout St. Johns County. Visit their website to learn more about their services or call (904) 429-4457 to request a quote.

We Give Back in St. Johns County

8/23/2019 (Permalink)

Did you know, a year ago in August of 2018, our crew and staff members took time out of their personal lives to volunteer in our community. 

SERVPRO of Greater St. Augustine/St. Augustine Beach donated the materials to the St. Johns Housing Partnership to build a wheelchair ramp to a disabled Vietnam Veteran in St. Johns County.   We paired up with our friends at Luce AirQuality and built the ramp with our bare hands and tools provided by the St. Johns Housing Partnership.  

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we are dedicated to supporting local residents and businesses.  We look forward for future opportunities to dedicate our time and efforts to make the Oldest City a better place to live.  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457.

Visit our website for more information.

Anatomy of Water Jobs Part 4 of 4

8/22/2019 (Permalink)

Most technologically advanced infrastructure and equipment in St. Augustine and the entire St. Johns County.

· Strategic location that allows SERVPRO of Greater St. Augustine/St. Augustine Beach to provide timely response, aka be “Faster to Any Size Disaster”!

These are just a few advantages you can expect from SERVPRO located in St. Augustine – superior staff, infrastructure, and location simply elevates us above the rest. Greater – I’m afraid we are.

When a need for Damage Restoration service arises, and it is typically sudden, many crucial decisions must be made in an instant. Knowing which restoration company to use must not be one of them – make calling SERVPRO of Greater St. Augustine/St. Augustine Beach synonymous with calling 911 in an emergency – there is simply no other choice in St. Augustine and St. Johns County as a whole.

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Anatomy of Water Jobs Part 3 of 4

8/15/2019 (Permalink)

The choice is clear! In a Water Damage, Fire Damage, Mold Remediation, or any other Restoration need St. Augustine residents and businesses can rely on SERVPRO of Greater St. Augustine/St. Augustine Beach.

Still here are more advantages we have to offer over our competition:

· IICRC certified technicians – in short IICRC is an entity that regulates damage restoration, not all restoration companies have IICRC certified technicians, we do

· Technicians who handle multiple aspects of damage restoration and even reconstruction, which allows them to be versatile and provide an insight into damage remediation that typically cannot come from a “one trick pony” type of technicians, many restoration outlets rely on specialty tasking

· Most technologically advanced infrastructure and equipment in St. Augustine and the entire St. Johns County.

AtSERVPRO of Greater St. Augustine / St. Augustine Beach, their dedicated team understands the unique hazards Florida homeowners face each year.

Whether you’re in need of water damage restoration or want an experienced professional to handle extensive carpet cleaning after a flash flood, they’re ready to help. Learn more about their servicesonlineand call (904) 429-4457 to schedule an estimate today.

Anatomy of Water Jobs Part 2 of 4

8/8/2019 (Permalink)

We have what it Takes to get the Job done Right!!

Here is another advantage SERVPRO of Greater St. Augustine/St. Augustine Beach offers over the competition:

Internal ability to develop customized chemicals – there are many chemicals in our arsenal readily available, albeit if a specialty solution is needed it can be prepared at SERVPRO’s chemical plant in Gallatin, Tn.

· Established more than 50 years ago SERVPRO brand brings experience and knowhow unmatched in the restoration industry, i.e. - there are many established treatment protocols, well researched practices, state of the art equipment packages for franchises and well aligned back office support.

It really would take a separate essay to list all of the advantages SERVPRO brand offers in St. Augustinw; that's why we are posting the rest in next weeks blog!!

We are dedicated to providing excellent customer service to all of our clients. If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457.

Wantto know us better? Please check out ourWebsite,Facebook, andYoutube Channel....

Anatomy of Water Jobs Part 1 of 4

8/1/2019 (Permalink)

No job Too Big or too Small!!!

This month we are featuring a 4 part series on why you should choose us for your water jobs. 

Experiencing a Water Damage (or any other damage) in your residence or business is one of the more stressful experiences anyone can go through. Often, your most valued asset/s are damaged, the scenes are chaotic, decisions must be quick and precise, and all desired outcomes depend on what happens next.

Restoration industry in North Florida offers a great variety of companies, ranging from smaller ‘mom and pop’ type of operations such as Rainbow Restoration to bigger names such as SERVPRO and anything in between.  There are many advantages of hiring an established name in the damage restoration industry, here over the next month we will present just a few advantages SERVPRO offers over competition.

First Advantage ...

·         No job is too small or too big – if additional equipment is needed for commercial damage restoration projects we are able to leverage the vast network of SERVPRO franchises, as well as SERVPRO Strom Teams and Corporate headquarters in Gallatin, with a 24hr turnaround guarantee (equipment shipment).

And remember, whenever your home, office, or property is flooded after a major rainstorm in Greater St. Augustine, you’ll need professional services to repair any damage and prevent water leaks and mold buildup.

If you need to hire professionals for storm damage restoration services, call the team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL at (904) 429-4457 or visit their website for more information.

The Floor is Buckling!! We Responded to a Slow Leak in St. Johns County

7/22/2019 (Permalink)

Equipment Placed!! 904-429-4457 Call 24/7!!

Last week, we responded to an emergency water job in St. John's County.  A college student found his floor buckling upon returning to his dorm.  SERVPRO of Greater St. Augustine/St. Augustine Beach was quickly called to the scene.  We were there within minutes to help keep everyone's mind at ease during this time of disaster.  

We used our state of the are equipment and state of the art technology to make sure problems were addressed properly the first time.

When disaster strikes, call SERVPRO of Greater St. Augustine/St. Augustine Beach. We can help put your mind at ease.  

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

SERVPRO of Greater St. Augustine/St. Augustine Beach...<<We Can Help>>

7/22/2019 (Permalink)

We Do it All!! 904-429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach works hard to ensure that our clients are treated with the utmost compassion after suffering a loss.

Fire, flood, and mold damage disrupt your life and often displace you from your home. SERVPRO is here to make your life easier.

Fire, flood, and mold damage requires affected materials to be removed. When our team removes baseboard, drywall, popcorn ceiling (etc), we treat the damage using proper restoration techniques to ensure that the damage will be eliminated without spreading.

Once the damage is mitigated, our construction crews goes back in and replaces the baseboards, drywall, popcorn ceiling, etc.

When we start a project, we make sure to return your home back to its original state before we depart. Our teams offer full build back services.

SERVPRO of Greater St. Augustine/St. Augustine Beach has done emergency service work for cars, buses, RV's, boats, small homes, mansions, hotels, warehouses and many more. Our wide array of services makes us the obvious choice for all your #local restoration needs!

We’re locally owned and operated in St. Augustine, and we love to help our community. Our insurance estimates are always FREE, and our teams are standing by 24/7 to assist you in your time of need.

If you are suffering or have suffered from water damage in you home, please reach out at 904-429-4457.

We will schedule your FREE walk through to help put your mind at ease!! 904-429-4457

SERVPRO Helps when You NEED to Pass Inspection... Got Mold in St. John's County

7/18/2019 (Permalink)

We can help you pass your inspection!!

When you operate a business catering to the wise and/or the young, you see issues arise.  If you experience a mold outbreak, parents and children express great concerns.

 Failed local or state agency inspections can lead to consequences including possible closure if mold is not mitigated properly. Battling mold on your own is unwise. SERVPRO of Greater St. Augustine/St. Augustine Beach has the resources to help you remove the mold you have today and prevent other infestations in the future.

Adult and/or Children Daycare Centers may not know where mold is most likely to occur.

Bathrooms, water fountains, kitchens, craft rooms, and diaper changing areas all have plumbing. Sinks, toilets, and the pipes that link them to the water and sewer or septic system threaten to feed mold outbreaks through spills, overflows, backups, and leaks. We offer schools and commercial building owners our skills as experts certified in the mold remediation protocol.

We are here to assist you with your emergency needs great and small.  We offer a full list of Services.

SERVPRO of Greater St. Augustine/St. Augustine Beach SERVICES

calls are answered 24 hours a day, 7 days a week

RESTORATION:

• Fire, Smoke & Soot removal
• Water Removal and Dehumidification
• Mold Mitigation and Remediation
• Catastrophic Storm Response
• Move Outs and Contents Restoration
• Electronics and Equipment
• Document Drying
• Contents Claim Inventory Services

CLEANING:

• Air Ducts HVAC
• Biohazard,
• Crime Scene Vandalism
• Carpet, Upholstery, Drapes, and Blinds
• Ceilings, Walls and Hard Floors
• Deodorization

REBUILD:

• Paint
• Carpentry
• Flooring (Tile, Laminate, Vinyl)
• Full Kitchen/Bathroom remodels
• Great selection of cabinetry and flooring in stock

 Thank you for your time and for the opportunity to make your company “another happy customer”!

The next step would be to schedule a meeting with  SERVPRO of Greater St. Augustine/St. Augustine Beach so we can meet your needs both now and those needs that are to come at 904-293-7116.

Mold .. Leave it to the St. John's County Expert SERVPRO.....

7/17/2019 (Permalink)

We are experts in the mold removal industry!

SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida knows that mold remediation is best left to the experts. Most of us will see evidence of the nasty fungus appearing in the form of black spots on shower curtains or orange film that circles the drains in our homes. In such cases, a simple cleaning goes a long way toward removing mold.

When moisture creates an environment for rapid mold growth, the problem may require more than a quick bleach cleanup. Since mold can make you sick, especially if you have asthma or allergies, using an emergency cleaning service is the smartest way to go.

• Where Is Mold? The truth is, mold exists everywhere and complete removal is impossible. Microscopic mold spores float on air, and may even travel indoors on your clothing or pets. When mold accumulates, however, you’ll often notice it even if there’s no visible trace. A potent musty, odor is a good indicator of a mold infestation.
• What Does Mold Remediation Entail? Mold remediation often involves addressing sources of moisture that fuel its growth. The cleanup experts at SERVPRO of Greater St. Augustine/St. Augustine Beach move quickly to isolate the affected area using advanced techniques and equipment. From there, mold removal, air filtration and the next best steps can begin.

If you’ve run into a problem with mold in your home or business, and are in need of mold remediation, contact SERVPRO of Greater St. Augustine/St. Augustine Beachby calling (904) 429-4457. 

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

CRAWL SPACE MOLD REMEDIATION - St. Johns County

7/16/2019 (Permalink)

Local Restoration Heroes - SERVPRO of Greater St. Augustine/St. Augustine Beach.

We completed a crawl space mold remediation project. One of our specialties here at SERVPRO of Greater St. Augustine/St. Augustine Beach is Mold Remediation and Restoration. 

Whether this is a water damage situation and the mold is visible or only suspected we have the technology and logistics in place to take on any job. Molding Crawl spaces  may not be something other companies would take on, but we are always up for a challenging restoration assignment.

In this video we attempt to show what a crawl space mold remediation may involve as SERVPRO of Greater St. Augustine/St. Augustine Beach performs it.

First step is to scope out the project, next the necessary tools and chemicals are gathered and moved into the crawl space. Once remediation begins all visible mold is removed via HEPA vacuuming. Then the affected surface is treated with antibacterial and sealed. The process typically takes 2 days to complete.  

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

What to Do ... Before and After the Storm in St. John's County

7/12/2019 (Permalink)

Florida Storm Damage

A Florida storm can be incredibly dangerous to yourself and the home. That is why it is imperative to understand how to properly prepare for one, as well as what to do after any damage occurs. To help with this, SERVPRO of Greater St. Augustine/St. Augustine Beach, offering emergency cleaning services, has shared their advice.

What You Should Do Before & After a Storm

1. Before the Storm

Before a hurricane hits, a warning will be issued out. In most cases, you'll have at least 48-hours to prepare. Keep a radio or television on the news station to be informed of updates; or download a local weather app to your phone. If the storm is not severe enough for evacuation, take a few actions to protect yourself at home. Those without hurricane shutters should board up their windows; plywood five-eighths of an inch thick is sufficient. Then, clear your yard of all debris or loose objects. Keep your car full of gas and always have an emergency kit nearby.

2. After the Storm

After the storm has passed, you must be careful as you move about. Take note of any fallen boards, exposed nails, broken glass, or weakened structures. If excessive damage has occurred, vacate the premises until professionals can arrive. Even if the area seems secure, be wary of standing water.

Mold can begin growing in warm, humid environments within 24-hours. Consider staying in a hotel until this can be remediated. Before moving or touching fallen or broken objects, take photos of the damages. This provides evidence and helps you get reimbursed for emergency cleaning services.

3. Make the Call

There are a few people you must call after a storm. First, contact your insurance agency; inform them of the disaster, tell them you have photographs of the damage, and ask about your policy. They will likely send an adjuster to your home for an inspection. You will then know the extent of the repairs and costs. After that, you can call for water extraction. Do this as soon as possible to prevent further water damage to your home and furniture.

After a tropical storm, call SERVPRO of Greater St. Augustine/St. Augustine Beach. This local business has a reputation for being affordable and top-quality in all of their emergency cleaning services. Whether you’re dealing with water damage, mold remediation, or simply need carpet cleaning, their certified experts are prepared for every job. For more information, visit their website or call (904) 429-4457 today.

SERVPRO Riding out to Water Jobs in St. John's County!!!

7/12/2019 (Permalink)

Quick Response Time!!

Time is the critical factor after a home or business has experienced flooding and other types of water damage. SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida specializes in providing professional and fast emergency cleaning services to get your property dry and free of mold and mildew.

Here are just a few recent cases the water damage restoration company handled:

• SERVPRO of Greater St. Augustine/St. Augustine Beach completed four flood and water damage jobs in a matter of two days. Being able to spring into action demonstrates how quickly the expert technicians are able to mobilize to restore several projects at the same time during the busy holiday season.

• A business was able to remain open after commercial drywall work was completed. Whether water damage has occurred in a small office or large retail space, SERVPRO of Greater St. Augustine/St. Augustine Beach has the special equipment, training, and experience to take on projects of all sizes.
• Three construction projects were able to take place at one time after SERVPRO of Greater St. Augustine/St. Augustine Beach came in with their commercial restoration team to clean up water damage.

Rapid response times, highly-trained water damage specialists, and advanced equipment and techniques are just a few of the reasons homeowners and business owners continue to turn to SERVPRO of Greater St. Augustine/St. Augustine Beach. That’s because the water extraction company follows a six-step process to handle water fiascos. To learn more about SERVPRO of Greater St. Augustine/St. Augustine Beach’s extensive water damage restoration service, call (904) 429-4457. Visit the website for additional information on other types of restoration services.

Nearsay Article about SERVPRO located in St. Augustine

Why Should You Leave Mold Restoration and Remediation to the Professionals at SERVPRO

7/11/2019 (Permalink)

Two of our Air-Scrubbing/Filtrating machines outside of our shop ready to be delivered to a new mold job! SERVPRO is the leader in mold removal!

St. Augustine’s heat and humidity create the perfect environment for mold to take hold and grow. Mold, especially black mold, can be a major health risk to you and your family. While mold remediation is simple if the area is small, it’s not always detectable until it has spread into a large area of your home. By then, it’s a biohazard, which is why you need to call a professional.

Why You Need to Leave Mold Remediation to the Professionals

1. Kills Mold at the Source

Many homeowners think that they can eliminate mold by washing the area with bleach. While you may wash all the visible mold off, bleach is ineffective at killing the spores. These spores will remain dormant until they sense even the slightest bit of moisture—and then will bloom once again.

A professional has the right equipment to effectively remove mold from all surfaces. They can track mold to the source, eliminating visible blooms and all spores. They can even apply protectants that can prevent mold from developing in troublesome areas again.

2. Repairs Damage

A professional can assess whether cleaning or replacing materials will be more effective. If things like carpets, floorboards, and air ducts can be cleaned, they will do so. But, if the mold has permeated large areas of your home, such as large portions of drywall, ceilings, or wall studs, a professional can actually replace those affected portions for you.

3. Works Safely

Certain types of mold are toxic. Black mold emits mycotoxins, which can cause serious health problems. Depending on the severity of the damage, mold remediation is a type of biohazard cleanup, requiring special attire, protocols, and disposal measures. Only a professional has the training to treat mold safely.

Homeowners in North East Florida rely on SERVPRO of Greater St. Augustine/St. Augustine Beach for their water damage cleanup and mold remediation. They have the training and experience to identify and eliminate your mold problem at the source, making sure it never comes back. Call them at (904) 429-4457 to schedule your appointment. You can also visit them online for more information.

Nation's Oldest City... Mold Damage St. Johns

7/9/2019 (Permalink)

When mold is not properly treated, it will spread throughout your home or business!

Our local franchise here in St. Augustine has been working around the clock to help the residents in the nation’s oldest city in the aftermath of Hurricane Irma. Initially, the majority of our concerns focused on remediating flood damage to homes and businesses in St. Johns County. Our focus has now shifted, and we are starting to see mold growth in buildings that were not properly remediated.

A lot of people believe that mold can be killed by applying bleach to the visible areas that are affected. We wanted to offer a few facts about mold that may not be common knowledge.

• Mold spores can’t be eliminated by treating with bleach!
• Bleach is 90% water, which hydrates mold spores, contributing to growth.
• Clorox Bleach Company, The Environmental protection Agency, and OSHA have all released statements saying that bleach does NOT kill mold.
• 30 days after bleach is exposed to oxygen (open bottles of bleach), the chemical loses up to 50% of its ability to disinfect
• Bleach is corrosive when combined with other cleaning products. This can seriously damage your property!
• Mold claims through insurance are capped at $11,000 (with a $1,000 deductible). This means you need to act fast if you see mold, as damage spreads quickly and can exceed $11,000!
• Mold requires negative air pressure to kill the spores. Building containments to restrict airflow is the most reliable way to eliminate growth.

Mold remediation is a science, and should be left to your local SERVPRO professionals. We are licensed to remediate mold, and we work closely with the inspectors you hire to assure our work is thoroughly completed. We are here to help 24/7. No job is too big or too small!

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

How to Respond to Storm Damage in St. Augustine.

7/8/2019 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach is here to help in an emergency! 904-429-4457.

When you have called an expert to provide STORM DAMAGE restoration services, you’ll need to take several steps before help arrives.

Here’s what you need to do when you discover water damage:

• Mop Excess Water: It’s perfectly okay to start the cleanup process before storm damage restoration services providers arrive. You can blot and mop away excess water on hardwood floors, and even carpets, to get the cleaning process started. Feel free to use towels and dishcloths to soak up water sitting on countertops and tabletops. 

• Organize Items: Your professional cleaners will arrive with large pieces of equipment and tools to take care of various steps of the excess water removal and cleanup process. Clear away entryways of clutter and small pieces of furniture. Prop up furniture against walls to make space for carpet cleaners, vacuums, fans and other machines.

• Remove Art & Fragile Items: You will want to carefully remove any artwork and other fragile items from areas that will be cleaned. Make sure to take extra care when climbing ladders or furniture to reach items in higher places since some surfaces may be slippery. Take your time to remove and store these items in waterproof containers or cover them with towels until the cleanup is complete.

Whenever your home, office, or property is flooded after a major rainstorm in Greater St. Augustine, you’ll need professional services to repair any damage and prevent water leaks and mold buildup.

If you need to hire professionals for storm damage restoration services, call the team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL at (904) 429-4457 or visit their website for more information.

Shower simple Mold cleaning

7/8/2019 (Permalink)

We are experts in the mold removal industry!

SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida knows that mold remediation is best left to the experts. Most of us will see evidence of the nasty fungus appearing in the form of black spots on shower curtains or orange film that circles the drains in our homes. In such cases, a simple cleaning goes a long way toward removing mold.

When moisture creates an environment for rapid mold growth, the problem may require more than a quick bleach cleanup. Since mold can make you sick, especially if you have asthma or allergies, using an emergency cleaning service is the smartest way to go.

• Where Is Mold? The truth is, mold exists everywhere and complete removal is impossible. Microscopic mold spores float on air, and may even travel indoors on your clothing or pets. When mold accumulates, however, you’ll often notice it even if there’s no visible trace. A potent musty, odor is a good indicator of a mold infestation.
• What Does Mold Remediation Entail? Mold remediation often involves addressing sources of moisture that fuel its growth. The cleanup experts at SERVPRO of Greater St. Augustine/St. Augustine Beach move quickly to isolate the affected area using advanced techniques and equipment. From there, mold removal, air filtration and the next best steps can begin.

If you’ve run into a problem with mold in your home or business, and are in need of mold remediation, contact SERVPRO of Greater St. Augustine/St. Augustine Beachby calling (904) 429-4457. 

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Storm Ready...We are READY to Help our OLD CITY in ST. Augustine ...

7/5/2019 (Permalink)

Content Storage is what we do - SERVPRO of Greater St Augustine/St Augustine Beach.

Our warehouse is fully equipped to handle contents from multiple projects simultaneously. In the photo you see an example of what boxed contents may look like while stored at our warehouse in St. Augustine. 

Our team at SERVPRO of Greater St. Augustine/St. Augustine Beach  is the area’s reliable water damage restorers and specialty cleaners. We can help you out when your property has been damaged in a storm.

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

If you have any questions about mold removal, mold remediation, or mold detection, please contact us at 904-429-4457.

Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our website for more information.

St. Augustine- More than Restoration after the Storm

7/3/2019 (Permalink)

SERVPRO's technicians from the construction dedicated teams working on Water Damage Remediation project in St. Augustine.

We have posted videos and photos from this job while we were working on this water damaged home in St. Augustine. Now that we are finished with the job, we compiled a complete video of the putback/reconstruction portion of the project.

Our customers wanted to upgrade to tile from vinyl flooring and were very happy with the quality of all work and particularly the flooring install by SERVPRO of Greater St. Augustine/St. Augustine Beach. 

SERVPRO in St. Augustine subfloor project complete video

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457.

Let to know us better? Please check out our Website, Facebook, and Youtube Channel....

Happy 4th of July St. Johns County from your 24/7 Local SERVPRO!!

7/3/2019 (Permalink)

Happy 4th of July!! Today we handed out Flags for the Holiday..

SERVPRO of Greater St. Augustine/St. Augustine Beach would like to wish you and yours a Happy 4^th of July.  We want to leave you with some important safety tips from the National Safety Council.

If You Choose to Use Legal Fireworks be sure to follow the following safety tips:

• Never allow young children to handle fireworks
• Older children should use them only under close adult supervision
• Never use fireworks while impaired by drugs or alcohol
• Anyone using fireworks or standing nearby should wear protective eyewear
• Never hold lighted fireworks in your hands
• Never light them indoors
• Only use them away from people, houses and flammable material
• Never point or throw fireworks at another person
• Only light one device at a time and maintain a safe distance after lighting
• Never ignite devices in a container
• Do not try to re-light or handle malfunctioning fireworks
• Soak both spent and unused fireworks in water for a few hours before discarding
• Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
• Never use illegal fireworks.

We want you to enjoy your Fourth of July and be safe. And always remember if an emergency happens, know we are still available 24/7 at 904-429-4457.

Condo off St. Augustine Beach AC Leaks...

7/1/2019 (Permalink)

Moisture readings, after SERVPRO of Greater St Augustine was hired to restore this water damaged condo in St Augustine Beach

We often get asked - is it dry yet? Or will you be removing the equipment today? 

There is a science to structural drying and we do not guess, or go by what a certain material may look or feel like. We establish a dry standard and take readings to ensure it is met before any of our equipment is removed. 

We prepared a short video to illustrate what a drywall reading may look like with a non-penetrating meter. 

Moisture readings Video

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel..

Tight Space... Place Drying Equipment...SERVPRO in St. Augustine Knows How!!

7/1/2019 (Permalink)

Water damaged bathroom right after demo and equipment placement. SERVPRO in St Augustine are the local restoration experts.

Follow the link below to a short video demonstrating very small bathroom in a water damaged home in St Augustine. SERVPRO in St Augustine has the edge on the rest of the market with technologically superior tools readily available to St Johns county residents. In a water damage emergency give us a call, we are only minutes away!

Drying equipment placement

SERVPRO of Greater St. Augustine / St. Augustine Beach proudly provides a variety of cleaning and restoration services throughout the Florida area. Whether it’s a professional carpet cleaning, water extraction, or fire damage repairs, they specialize in restoring disasters and are committed to helping return homes and businesses to original form. Call (904) 429-4457 today to speak with their staff and visit their website and Facebook page for a comprehensive breakdown of their services.

SERVPRO Water Remediation DEMO in St. Augustine !!

7/1/2019 (Permalink)

Demolition

Here at SERVPRO of Greater St. Augustine/St. Augustine Beach, we are here to equip you with valuable information on SERVPRO's services.  In the video, the technician is pulling up flooring. In our industry that's what we call demolition. In this short video our crew chief is removing manufactured wood flooring that is not salvageable. 

DEMO - SERVPRO in St Augustine!

let us know what you think! 

We offer a wide range of services – from cleaning, to remediation  to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. 

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457. 

Visit our website for more information.

Flooded in Ponte Vedra- Drying out a Damaged Structure...

7/1/2019 (Permalink)

Equipment placement is vital in a water damage situation. Hire experts from SERVPRO in St Augustine - we know how to get the job done!!!

Water spread quickly through this beautiful Ponte Vedra home. The photo shows one of the affected areas of the home.

We were able to save all tile flooring and drywall in this home. Laminate flooring cannot be saved. It was removed shorty after this photo was

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

St. Augustine - External Floods....

6/28/2019 (Permalink)

SERVPRO in St Augustine has technologically advanced, cutting edge equipment to make any job seem easy.

External floods can be quite damaging.

In the picture you can see one of many moisture-measuring meters we utilize on water damage jobs. The photo was taken in a beautiful St Augustine Beach first floor condo.

SERVPRO of Greater St Augustine/St Augustine Beach is located locally off 312 and 207 and is faster to any local disaster. SERVPRO's offers superior logistical capabilities and cutting edge restoration technology in your backyard. 

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

SERVPRO Recognizes Our Local Silent Hero- A 13yr old Stopped A Kidnapping!!!

6/28/2019 (Permalink)

Thank Our Heroes!! After the Emergency, Call your local SERVPRO to help Clean Up your home or business 904-429-4457...

Today, SERVPRO of Greater St. Augustine/St. Augustine Beach would like to stop and recognize our silent heroes. 

Yesterday, I heard a story that seemed like it came straight out of the scene of a superhero movie.  Have you ever seen an Amber Alert and wished you could have helped?

A young teenager took that initiative over the weekend and helped save a woman who was being kidnapped.  The 13 year old heard the commotions and went into action. 

She threw the shutters open, and bolted outside with her cell phone in hand, and yelled at the guy to let the woman go.

Immediately, she called 911 and the St. John’s County Sheriff’s Office was promptly on the scene within minutes. Her quick thinking and actions stopped a kidnapping in progress.

In this moment we would like to let that little hero know we are thankful for her actions of selflessness and courage. 

Please take a moment of your time and thank our Silent Heroes Today!

St. Augustine's Spill on History....

6/25/2019 (Permalink)

St. Augustine Wells Fargo!!!

Did you know that St. Augustine is rich in Black History?  From churches to restaurant to banks, St. Augustine was a prime location for the history of the different movements that occurred within the Untied States.

Wells Fargo off Kings Street is an example of the St. Augustine history that changed many homes and lives throughout the United States.

At Wells Fargo off Kings Street, the branch continues to display their rich history to the public. It all started July 1963, where there were four College Students who choose to sit-in at, what was know as the Woolworth Department Store.

Why Woolworth? it was a popular location that African American teenagers sat-in springing from North Carolina. They would sit at the lunch counter and refuse to move.  The St. Augustine movement was led by Dr. Robert Hayling.  The teenagers would have gone free if they would have given up Dr. Haylin, the organizer of the sit-in, to the police after they were arrested. However out of hundreds of college students and youth that also participated, these four teenagers refused to write a statement turning over Dr. Haylin.  Therefore, the judge sentenced them to one year of retention school which was jail to help reform the students since they refused to stop protesting.

The teens were released early due to changes made by the Governor Farris Bryant.  This group of four are referred to as the “little warriors” by Dr. King, and as the “St. Augustine Four” by local residence. The students were JoeAnn Anderson Ulmer, Samuel White, Audrey Nell Edwards, and Willie Carl Singleton.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we preserve history. If your company or homes gets flooded, call SERVPRO at 904-429-4457, and we will help save your history.

SERVPROs of St. Johns Poetic Cleaning Voice

6/24/2019 (Permalink)

Spring Carpet Cleaning!!

SERVPRO of Greater Poetic Voice

From spring cleaning to summer fun,

You can count on us to get the job done. 

From your carpet or tile detailing,

To your air duct cleaning,

We have you covered. 

Don’t worry, your next step is as free as the sun on a bright summer day. 

You can call us and get your estimate scheduled today.

No fear, we will be there, to assist you when your crisis comes near.

Call SERVPRO of Greater St. Augustine/St. Augustine Beach Today…. We are here locally to stay...

 904-429-4457

Do you want to get to know us better?

Please check out our Website, Facebook, and Youtube Channel....

We are happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Calling all Local St. John’s County Classical Music Fans!!!!

6/21/2019 (Permalink)

St.Augustine Downtown Cathedral Concert

Calling all Local St. John’s County Classical Music Fans!!!!

From Mozart to Mahler and Schubert to Shostakovich, classical music is loved by many.  Did you know Thursday – Saturday, June 20-22 and 27-29, 2019 from 7:30pm to 9 pm at the Cathedral Basilica of St. Augustine, the Jacksonville Symphony Orchestra.  Come attend the free St. Augustine Music Festival. You can find more information by clicking this link.

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

St. John’s County Classical Service Call!!

6/21/2019 (Permalink)

#Local Old City!!

We are one with the community!!!!

This weekend was the Classical Music festival in downtown St. Augustine.  The St.Augustine classical music festival was hosted by the Jacksonville Symphony.  The festival was beautiful and is a must see.  There is one more weekend available to have the chance to behold this wonderful opportunity.  Come out Thursday - Saturday of this week, 7:30 pm to 9:00 pm.  Did you know the festival is at the Cathedral Basilica of St. Augustine?  Come attend the free St. Augustine Music Festival. You can find more information by clicking this link.

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Wells Fargo History Spill... We Preserve History

6/17/2019 (Permalink)

Woolworth Department Store Sit-In of 1964

Did you know that St. Augustine is rich in Black History?  From church’s to restaurant to banks, St. Augustine was a prime location for the history of the different movements that occurred within the Untied States.

Wells Fargo off Kings Street is an example of the St. Augustine history that changed many homes and lives throughout the United States.

At Wells Fargo off Kings Street, the branch continues to display their rich history to the public. It all started July 1963, where there were four College Students who choose to sit-in at, what was know as the Woolworth Department Store.

Why Woolworth? it was a popular location that African American teenagers sat-in starting from North Carolina. They would sit at the lunch counter and refuse to move.  The St. Augustine movement was led by Dr. Robert Hayling.  The teenagers would have gone free if they would have given up Dr. Haylin, the organizer of the sit-in, to the police after they were arrested. However out of hundreds of college students and youth that also participated, these four teenagers refused to write a statement turning over Dr. Haylin.  Therefore, the judge sentenced them to 1 year of retention school which was jail to help reform the students since they refused to stop protesting.

The teens were released early due to changes made by the Governor Farris Bryant.  This group of four are referred to as the “little warriors” by Dr. King, and as the “St. Augustine four” by local residence. The students were JoeAnn Anderson Ulmer, Samuel White, Audrey Nell Edwards, and Willie Carl Singleton.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we preserve history. If your company or homes gets flooded, call SERVPRO at 904-429-4457, and we will help save your history.

SERVPRO in St. Augustine Helped Save Church's Father's Day SERVICE!!

6/14/2019 (Permalink)

Quickly Placing Equipment

Pastor Clarence from Grace Community Church explained the horror that occurred during his flood in the fellowship Hall, as he stood for 45 minutes with his hand into a spigot to prevent further water damage.  Finally help arrived when a member turned off the water valve under the sink. The Pastor knew at that time his Father’s Day service could not be canceled, but could not see how this would be possible, since the water completely flooded the back of the church and ran 10 feet into the Sanctuary. If it was any other Sunday, he would have canceled service, but not for Father’s Day. He was told to call a company that he never heard of and prayed for a miracle hoping for the best.

Pastor Clarence Blalock concerns were set to ease when the Production manager at SERVPRO of Greater St. Augustine/St. Augustine Beach Kenny Woodruff showed up. Within seconds, Pastor Clarence knew he hired the right company for the job.  He said 30 minutes turned into 15. Kenny and the crew worked quickly and placed equipment to help mitigate damage. They put the pastors concerns at ease.  All he wanted was to surprise the father’s this Father’s Day and he is excited to have the opportunity to become “another happy customer.”

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

SERVPRO in St. Augustine "Saved the Day"!!

6/14/2019 (Permalink)

Church Sanctuary

Pastor Clarence from Grace Community Church explained the horror that occurred during his flood in the fellowship Hall, as he stood for 45 minutes with his hand into a spigot to prevent further water damage.  Finally help arrived when a member turned off the water valve under the sink.

The Pastor knew at that time his Father’s Day service could not be canceled, but could not see how this would be possible, since the water completely flooded the back of the church and ran 10 feet into the Sanctuary. If it was any other Sunday, he would have canceled service, but not for Father’s Day. He was told to call a company that he never heard of and prayed for a miracle hoping for the best.

Pastor Clarence Blalock concerns were set to ease when the Production manager at SERVPRO of Greater St. Augustine/St. Augustine Beach Kenny Woodruff showed up. Within seconds, Pastor Clarence knew he hired the right company for the job.  He said 30 minutes turned into 15.

Kenny and the crew worked quickly and placed equipment to help mitigate damage. They put the pastors concerns at ease.  All he wanted was to surprise the father’s this Father’s Day and he is excited to have the opportunity to become “another happy customer.”

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Top Five Events That Cause Water Damage!

6/11/2019 (Permalink)

SERVPRO's trucks out on a large water loss in St Augustine. Local business was in desperate need while receiving inches and inches of water.

A leak anywhere in your home might be barely perceptible until it causes copious amounts of water damage. It’s important to address the issue as soon as you find it to avoid mold, structural issues, and safety concerns.

To locate the source of the leak, it helps to know the most likely causes. SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Johns County, FL, lists the top five events that cause water damage in the home.

The Top Incidents That Cause Water Damage

1. Damaged Appliances

Failing appliances, such as refrigerators, dishwashers, and washing machines, can leak substantial amounts of water at once. Washing machines might overflow from too much pressure on supply lines, while the pipes of old refrigerators may deteriorate and crack. Thankfully, these leaks are relatively easy to pinpoint.

2. Clogged HVAC Unit

Heating, ventilation, and air conditioning systems require regular maintenance. When your AC pulls humidity from the air, the moisture collects in a drain pan and travels down a condensate line. Sludge, mold, and dirt can clog that line and cause water damage.

3. Plumbing Problems

From running toilets to leaking sinks, plumbing issues can become expensive and cause massive amounts of damage if it’s not handled quickly. Though it may start off small, a sudden burst pipe could be disastrous. Listen to make sure your toilet stops running after each flush and check for moisture around the pipes under your sink periodically.

4. Backed Up Sewers

Home sewage backup and flooding is sometimes unpreventable, as it is often caused by heavy rains, damage from tree roots, and collapsed lines. Sewer line leakage presents a toxic biohazard to your home that will require a professional fix and cleaning job. Never try to treat sewage flooding yourself.