Why It's Important to Hire a Professional Water Damage Mitigation Company

6/19/2024 (Permalink)

Water damage can strike at any time, often without warning, and the aftermath can be overwhelming. Whether it's from a burst pipe, a severe storm, or a hidden leak, water damage can quickly escalate, causing significant destruction to your property and posing serious risks. In times like these, it's crucial to turn to the experts. Here's why hiring a professional water damage mitigation company like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village is essential.

Expertise and Experience

1. Certified Technicians

   • Professional water damage mitigation companies employ technicians who are certified and trained in the latest techniques and industry standards. At SERVPRO ^®, our team is IICRC-certified (Institute of Inspection, Cleaning, and Restoration Certification), ensuring that they are equipped with the knowledge and skills needed to handle any water damage scenario.

2. Comprehensive Assessment

   • Professionals conduct thorough inspections to assess the extent of the damage. They use advanced tools like moisture meters and infrared cameras to identify hidden water damage that might not be visible to the naked eye. This comprehensive assessment is crucial for developing an effective mitigation plan.

Advanced Equipment and Technology

1. State-of-the-Art Equipment

   • Professional companies use industrial-grade equipment designed for efficient water extraction, drying, and dehumidification. This includes powerful extraction pumps, air movers, and dehumidifiers that can remove large volumes of water and moisture quickly and effectively.

2. Innovative Techniques

   • Advanced drying techniques, such as Injectidry systems and desiccant dehumidifiers, are employed to target hard-to-reach areas and ensure that all moisture is eliminated. This prevents further damage and reduces the risk of mold growth.

Quick Response and Efficient Service

1. 24/7 Availability

   • Water damage requires immediate attention to minimize further damage. Professional mitigation companies like SERVPRO offer 24/7 emergency services, ensuring that help is available whenever disaster strikes.

2. Swift Action

   • Prompt response times are critical in water damage situations. Professionals understand the urgency and work quickly to contain the damage, extract water, and begin the drying process, significantly reducing the overall impact on your property.

Thorough Restoration Process

1. Water Extraction and Drying

   • The first step in the restoration process is water extraction, followed by thorough drying. Professionals ensure that all affected areas, including walls, floors, and hidden spaces, are completely dried to prevent structural damage and mold growth.

2. Cleaning and Sanitizing

   • Water damage can bring contaminants into your home. Professional companies provide cleaning and sanitizing services to ensure that your property is safe and free from harmful bacteria and pathogens.

3. Mold Prevention

   • Mold can begin to grow within 24-48 hours of water exposure. Professional mitigation companies take proactive measures to prevent mold growth, including the use of antimicrobial treatments and proper drying techniques.

Insurance Assistance

1. Documentation and Claims

   • Dealing with insurance claims can be daunting. Professional mitigation companies assist with the documentation of damages and provide detailed reports to support your insurance claim. This helps ensure a smoother and faster claims process.

2. Coordination with Insurers

   • Many professional companies have established relationships with insurance providers and can help coordinate the claims process on your behalf, reducing stress and ensuring that you receive fair compensation for the damages.

Peace of Mind

1. Professionalism and Reliability

   • Hiring a professional company gives you peace of mind, knowing that experienced experts are handling the situation. You can trust that the job will be done correctly and efficiently, allowing you to focus on other important matters.

2. Comprehensive Service

   • From initial assessment to complete restoration, professional companies provide a full range of services, ensuring that your property is restored to its pre-damage condition. This comprehensive approach saves you time, money, and effort.

Water damage can be a stressful and disruptive experience, but hiring a professional water damage mitigation company can make all the difference. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village, we are committed to providing expert, reliable, and efficient services to help you navigate through this challenging time. Our team is ready 24/7 to respond to your emergency, restore your property, and give you peace of mind.

For immediate assistance or more information, please contact us at (904) 429-4457 or visit our website. Let the professionals handle the water damage so you can focus on getting back to normal!

Navigating Flood Damage Restoration Journey: A Personalized Approach by SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village

4/23/2024 (Permalink)

Residential water damage can be caused by various factors, making each homeowner's experience unique. It can be overwhelming to deal with flood damage restoration, whether it's due to burst pipes or natural disasters. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village, we understand the significance of a personalized approach to restoration. Let's discuss our state-of-the-art flood damage restoration process and how we stand out from our competitors.

Understanding Your Needs:

No two water damage incidents are alike. That's why we take the time to listen to your concerns and understand the specific challenges you're facing. Whether it's salvaging precious belongings or restoring structural integrity, our team prioritizes your needs throughout the restoration process.

Swift Response:

Time is of the essence when it comes to flood damage restoration. Our emergency response team is available 24/7 to spring into action at a moment's notice. By arriving promptly on the scene, we minimize further damage and begin the restoration process without delay. In addition to being on-site within 60-90 minutes, we also utlize cutting-edge technology and innovative techniques to streamline the restoration process. From state-of-the-art drying equipment to thermal imaging cameras, we use the latest tools to assess the extent of damage and ensure thorough restoration.

Tailored Solutions:

Since every residential water damage is different, we perform personalized solutions tailored to your unique situation. Our experienced technicians conduct a detailed assessment of your property and develop a customized restoration plan that addresses your specific needs and concerns. Once a plan has been put into place, we will keep you in the loop throughout the restoration journey every step of the way. We provide regular updates on our progress, answer any questions you may have, and ensure you're informed and involved in the decision-making process.

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village, excellence is not just a goal—it's our standard. We take pride in delivering exceptional service and exceeding our customers' expectations. From the initial assessment to the final restoration, we're committed to restoring your home to its pre-damage condition, "Like it never even happened."

When it comes to flood damage restoration, trust the experts at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village to deliver personalized solutions tailored to your needs. With our swift response, advanced technology, and commitment to excellence, we'll guide you through the restoration journey with care and professionalism. Contact us today to learn more about our residential water damage services and experience the difference firsthand.

What matters to you, matters to SERVPRO!

4/6/2023 (Permalink)

Choose a company that cares!

Our team at SERVPRO has seen it all from people losing their home for weeks or months due to fires and floods. We are here to make it like it never happened! With every job being different we handle every job with great care and focus. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village cares about your property and belongings within because we know it is your lifestyle, your business and your home. Our means a lot to us and we intend to care for all of our customers as if it was our home or business. 

The Brand You Can Trust!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village strives to provide extraordinary care and support in your moment of need. Our business is centered around speed and customer service so that we will be faster to respond to your disaster, faster to arrive on-site, and faster to complete your required cleanup or remediation. Our highly trained technicians will exceed your expectations and keep you informed through every step of the restoration process.

• IICRC Certified

Customer Satisfaction is our #1 Focus!

Our 24-hour team is ready to help you through any emergency, but what sets us apart from the restoration industry is our focus is on customer experience!

• 80+ Google Reviews

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the St. Augustine, FL community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

• St. Augustine, FL
• St Augustine Beach, FL
• Vilano Beach, FL
• Hastings, FL
• Crescent Beach, FL
• Fort Matanzas, FL
• Casa Cola, FL

Give us a call today at (904)429-4457

When a problem or disaster occurs at your St. Augustine property do you know who to call?

3/22/2023 (Permalink)

Who do you call for disasters?

Do you call someone for floods? Do you call someone for extensive cleanings? Do you call anyone for reconstruction? What about mold who do you call? Do you know anyone that could fix a fire damaged home or business like it never happened? 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is an excellent choice.

 Why is SERVPRO an excellent choice?

First and foremost, we have years of experience and knowledge in the industry with professional training. 

we recognize the advancements in technology over the past few decades and use it to our advantage by implementing it to better help our customers make it "Like it never even happened." We use the best technology available for both our office and response crews to help make the customer experience the best it can be from all aspects or perspectives. 

There is a science behind drying a structure to preloss condition, and in order to properly do so, professionals rely on specialty equipment. This equipment is utilized to help us find water saturation through a wall, ceiling, or floor. Infrared cameras are used to identify a water location and its source so we can then properly extract it. 

Powerful water extraction equipment is utilized to restore your property or place of business as quickly as possible. We use truck-mounted and portable extraction equipment that perform efficient water removal. Industrial strength air-movers and dehumidifiers are used to remove the remaining moisture from the walls, ceilings, and floors from your home or business. 24/7/365, we are here to help and make it "Like it never even happened."

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace.
• Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

• Air scrubbers
• Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

We are also an all-in-one stop shop, meaning when you call us, we will do it all and you won't have to worry about bring others on for specifics on the job. We are a full-service restoration company. Call us today for any job, emergency or estimate you may need! (904)962-6184

We know St. Augustine has accidents around the clock!

3/20/2023 (Permalink)

Who do you call when you have a flood at midnight on a Saturday? 

Hopefully you don't have to make that call, if you do happen to have to make this call then SERVPRO is on the way. Call now or save the number! (904)429-4457. You can depend on our team to answer the phone 24/7 and arrive on site within the hour! When we arrive, we are not only going to take care of your property, but we are also going to take care of your personal items and depending on the job we can move them from the affected area and preform a wipe down on them or we can perform a pack out into a pod while we make your property like new! In most cases a residential water job takes under four days to complete and have you back and going while a commercial or larger job can be taken care of under seven days! We are here to make it like it never happened and will do our best to communicate and help with insurance processes. We specialize in the area of 24/7 emergency restoration whether it be cleaning or rebuild! SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is not only able to respond at any time, but we are also able to setup equipment at any time. Working around the clock keeps that damages that are needed to be taken care of immediately to a minimum, meaning less money out of your pocket.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Why SERVPRO over anyone else?

3/14/2023 (Permalink)

What does SERVPRO of St. Augustine do exactly?

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is a premier restoration company, specializing in water damage restoration, fire damage restoration, and mold mitigation and remediation services. In addition to our restoration services, we also offer expertise in all specialty professional cleanup needs, such as biohazard, duct, crime scene cleanup. SERVPRO has been around since 1967 and is one of the top restoration companies in the United States.   

The Brand You Can Trust!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village strives to provide extraordinary care and support in your moment of need. Our business is centered around speed and customer service so that we will be faster to respond to your disaster, faster to arrive on-site, and faster to complete your required cleanup or remediation. Our highly trained technicians will exceed your expectations and keep you informed through every step of the restoration process.

• IICRC Certified

Customer Satisfaction is our #1 Focus!

Our 24-hour team is ready to help you through any emergency, but what sets us apart from the restoration industry is our focus is on customer experience!

• 80+ Google Reviews

Our certified technicians provide a wide variety of services from deep cleaning, water & fire damage restoration, and mold mitigation services. As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs. 904-429-4457!

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (904) 429-4457

What, when, where, who? Restoration, 24/7, anywhere, SERVPRO!

1/19/2023 (Permalink)

Sometimes our team is aware of the disaster before the call as we are very involved in the community with local first responders!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

Restoration to our team means "like it never happened". Our job is to get your property and/or facility the way it was before if not, then better! We pride ourselves in the ability to restore rather than replace not only does this save you money, but it leaves you with what you had originally. 

No one plans for an emergency, but when disaster strikes, it’s good to know who you should call to get help with disaster recovery as quickly as possible. As our team knows that problems occur outside of the normal work hours of 9-5, we know that many of these problems are time sensitive which is why we are available 24/7/365! Holiday, weekend, vacation or busy workday we are at your service with a real person answering your call at all times and no automated line or call center! At different times in life, we may find ourselves in emergency situations that call for quick reactions. In cases where a home or business structure in St. Augustine is being compromised by unhealthy and/or unsafe conditions, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is the-fast-response you need to get relief. 

Our team is very communicative, professionally trained with years of experience! With no job to big and no job to small SERVPRO has the manpower and the proper equipment to tackle any task on hand! In the event of an unexpected disaster such as flooding, fire, or storm damage situations, remember, we’re here to help.  We want to make the clean-up process as easy as possible for you and reduce the amount of stress you may be feeling. The SERVPRO Professional Cleaning Products, LLC., team works diligently to help Franchisees succeed with top-notch cleaning products so we can clean and restore your home or business to make it "Like it never even happened." SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is both a community-oriented and globally oriented company. We love to give back to our community year-round. We do this through a myriad of community efforts, such as Food Pantries, partaking in local events, golf tournaments and more.  

If you would like to talk or have any questions about why SERVPRO is a good fit for your situation call us today at (904)429-4457

SERVPRO Tackles Disaster from Remediation to Reconstruction!

6/8/2022 (Permalink)

From the initial property damage restoration to reconstruction, you can count on SERVPRO of St. Augustine, St. Augustine Beach to be here to help!

If you have suffered damage to your St. Johns County home from fire, water, flooding, mold, etc. know that SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help as your one-stop shop to return your property back to preloss condition as quickly as possible! SERVPRO is well known for our remediation services for fire, water, and mold, but many don't know that we offer comprehensive building services as well! That means that homeowners have a one-stop option for all their repair, remediation, and rebuilding needs. Learn more about how we can help with any disaster your home may have.

SERVPRO Handles it all With an in-house Team!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has been helping property owners with their restoration and reconstruction needs since 2015! Our in-house reconstruction team can handle various jobs from cabinets, drywall installation, flooring, painting, and ceilings. After remediation, it's time to rebuild! Read below for a list of the building and reconstruction services offered by SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

• Board Up
• Carpet Repair and Installation
• Drywall Installation
• Drywall Removal
• Electrical
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• Linoleum Floor Repair
• Marble Floor Repair
• Painting
• Plumbing
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Tile Floor Repair

Why Call SERVPRO for Restoration and Reconstruction Services?

We know there are many companies that can help with reconstruction, but few hold multiple certifications and advanced training to make sure the job is done right, from remediation through reconstruction as SERVPRO can. Our experienced staff is highly trained in property damage restoration, following IICRC standards and best practices in cleaning, restoration, and reconstruction. Utilizing SERVPRO of Greater St. Augustine as your one-stop-shop not only ensures that the job is done right but minimizes interruption and keeps overall job costs and time down!

If you experience damage to your home, contact us to get the job done quickly and professionally, from cleanup to remediation to construction and rebuilding. We’re a 24/7/365 service so when you need us, contact us, any time day or night! We are ready to help in any kind of disaster, big or small. We have the resources to tackle any job you might have. If your home or business experiences any kind of damage, call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village at 904-429-4457! 

Safety First, St. Augustine!

4/22/2022 (Permalink)

Safety First. Every week our team participates in group safety training to ensure we stay as safe as possible on project sites!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we not only strive to provide the best possible experience for our customers when it comes to service, quality of work, and safety practices, but we want to create the same environment for our employees as well. That is why every Friday, we bring our whole team together to participate in safety training. 

Our weekly safety training covers a wide range of topics from wearing proper protective gear when working in hazardous conditions and property testing PPE to ensure a proper fit, to heat safety and driving safety. We like to focus our weekly topics on what we currently have going on throughout projects, or potential hazards that could be on a job site we are actively working. This week our safety was on ladder safety, led by our restoration crew chief, Ken. 

Ken went over proper ladder use by maintaining points of contact, what parts of the ladder are safe to stand on, weight restrictions, and signs to look for that could indicate that the ladder is unsafe for use. We encourage our team to get involved, ask questions or go over scenarios that could help in future situations. 

Why SERVPRO Stands Out!

4/7/2022 (Permalink)

Our team cares for your home after a major water loss. Call us today for a free estimate!

In the event of emergency water damage, things may seem hectic and confusing. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can be your guide through this time. Our certified team of professionals has a rapid response, equipment, and documentation to ensure your home or business stays protected. 

Our Team Cares!

Our team in St. Johns County understands that time is a key element in water mitigation and restoration. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can have a rapid response to your home or business within 90 minutes after getting the call. The key to reducing damage and saving money is responding quickly to your damage. 

We use the Right Tools and Equipment!

We have specialized tools like those pictured here, that protect your walls, furniture, and other belongings. We arrive for all water and fire damage, or mold remediation prepared and properly trained for every situation. Check our water damage tips that our IICCRC shared to help protect the contents within your home! 

We Provide All Services!

Not only do we specialize in water extraction, fire damage restoration, and mold remediation services, but we also provide reconstruction. By having our own reconstruction service team, we are able to avoid hiring a contractor and this really helps keep the overall cost of the job lower than our competition! Many times with fire damage, there also comes a lot of water damage that follows. Our reconstruction team is able to build back the facility’s structural integrity and also the small details such as painting, flooring, and furniture restoration. 

Team Meetings

Here in St. Johns County, our whole staff meets every morning to go over various topics. These meetings include training on equipment and procedures so our team always has fresh training. We also go over the schedules of the day, our goals, and how to achieve them. Our team goes over the details of each job and notes specifics that are important for the whole staff to know. 

Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today (904) 429-4457 for a free estimate! We provide 24-hour rapid response 365 days a year! 

Why Choose SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village?

3/24/2022 (Permalink)

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, we are here to help 24/7/365!

Florida is known for its sunshine, beaches, and heat-filled summer days. For those reasons, Florida is also known for its server storms, especially flash storms that can strike without warning and potentially cause major damage from water damage due to flooding and high winds, to fire damage from lightning strikes. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we have seen firsthand the kind of damages that can be caused by flooding and fires. As a local St. Johns FL restoration company, we are committed to being here to help when disaster strikes and are wholeheartedly invested in our community. 

As America's oldest city, St. Augustine has a lot of special landmarks and history to preserve, as do all the residents of the city. That is why we make it our number 1 priority to help clients who have suffered from water damage or fire damage. We provide a wide range of property restoration and cleanup services including water damage, storm damage restoration, water extraction from flooding and other water mishaps, mold remediation, fire damage cleaning and repair, as well as emergency cleaning services. 

As one of the only local restoration companies in St. Johns County, we are committed to providing residents with the services needed as quickly as possible. Our on-call is ready to respond to your emergency 24/7/365, within 60-90 minutes. Since 2015, we have been covering all of St. Augustine and the beaches, Vilano, World Golf Village, Nocatee, and all the way up to Fruit Cove. Water or fire damage can be overwhelming, let us walk you through the next steps as timely mitigation is key to a successful restoration, keeping both time and costs down to get you're properly back to preloss condition and "Like it never even happened." as quickly as possible. 

Call us today at 904-429-4457 for rapid emergency response, or to schedule, a free estimate with our IICRC certified production managers. 

Why Do I Need to Call a Professional Water Remediation Company for the Water Damage in my St. Augustine Home?

3/18/2022 (Permalink)

Keep calm and call SERVPRO of Greater St. Augustine/ St. Augustine Beach, we're here to help 24/7/365, 904-429-4457!

Can't I just handle it myself? 

It's just a small leak and there seems to be minimal damage, however, sometimes "minimal" water damage isn't so minimal. Minimal water damage like a persistent leak from a sink or pipe overtime causes water damage to the fixtures around it like walls, flooring, and cabinetry. It may not seem like water at one time, but addressing this damage is key to protecting your home from secondary damages that come from untreated water damage like mold growth and wood rot. That is why it is important to call a PRO like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village when you experience water damage in your home. 

How Will SERVPRO Help With my Water Damage?

We will dry out the water-damaged areas within your property, but will start by putting together a scope of work that determines and lists all damages that exist and a predicted drying plan to return your home back to preloss condition! 

Our technicians go through intensive training to obtain their IICRC certification, the standard in cleaning and restoration. As experts in water damage, they can efficiently inspect and identify other areas of potential concerns beyond the easily viable issues. We rely on advanced technologies and equipment to detect moisture that the eye can not visibly see and then set powerful drying equipment like air movers and dehumidifiers to ensure a successful dry out. Our Air movers force the water that has been absorbed into floors, walls, and cabinets out into the air to get removed by the dehumidification from our dehumidifiers, aiding in avoiding potential issues with mold due to excess moisture. 

We are the Local Water Damage Cleanup Experts! 

If your St. Johns County property is suffering from water damage, it is best to act quickly and call professionals like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to prevent any secondary damages. We have highly trained technicians and industry-leading equipment to get your home back to normal and "Like it never even happened." as quickly as possible. Don't wait, we are ready to respond 24/7/365, call us at 904-429-4457! 

We Are Only As Good As Our Last Job!

3/17/2022 (Permalink)

We are here to help 24/7/365 and the feedback from our customers helps us continue to grow, thank you! We couldn't do it without you!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we strive to provide all of our customers with the best customer experience possible! 

We know that our customers who are dealing with water damage, fire damage, or mold growth are going through a stressful, emotional time so our highly trained, and friendly team is here to support them throughout the whole process, addressing questions, concerns and educating them on the next steps. 

With over 80+ Google reviews and a 4.8 average star rating, we are only as good as our last job and rely on our customer's reviews, feedback, and insight to grow and continue to provide the best possible experience, because after all.. our customers are what make us such a successful restoration company! 

Let's take a look at a few of our reviews from happy customers:

"Norbert and his team at SERVPRO of Greater St. Augustine were outstanding from the initial water damage to the final reconstruction! Incredibly professional, beautiful/detailed work, and kept in constant communication with me. I will 100% be using them for the reconstruction work for the other part of my home. THANK YOU SO MUCH!

-Kerry Thompson

"Joey and Josh were amazing! They were both professional and respectful in every way possible. The water issue happened late in the evening and unfortunately continued throughout the remainder of the night into the next day. I know they were both tired but their attitude and helpfulness never wavered! They were always respectful and professional and wanted to be sure we were all taken care of. I would not hesitate to have these young men in my home anytime. Congratulations on an excellent crew and team!"

-Linda Turnage

More happy customers created! Should disaster strike and you find yourself in need of water damage extraction, water damage restoration, fire damage restoration, mold mitigation, storm damage response, crime scene, or biohazard cleanup in St. Augustine and surrounding St. Johns County, you can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. 

If you have any questions, want more information on the services we offer, you can check out our website here, or call our friendly office staff. As a 24/7/365 emergency restoration company, someone will answer your call 24/7, with no automated or voicemail system because we know that timely response leads to better restoration and mitigation results, keeping time and project costs down! 

Call us today at 904-429-4457 for emergency response, or to schedule a free estimate! 

What Does it Mean to Be IICRC Certified?

1/21/2022 (Permalink)

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we pride ourselves on being IICRC certified, knowing that we offer the best service possible to our customers. 

The IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. The IICRC has evolved into a global organization with more than 6,000 Certified Firms around the world. The IICRC established the recognized standards for inspection, cleaning, and restoration and serves as the foundation for basic principles of proper restoration practices. These practices are reviewed and updated every 5 years to keep up with changing environments and advancements in technology. These stands include cleaning carpet, upholstery, textile floor coverings, commercial cleaning and restoration, fire cleaning and restoration, mold restoration, and water damage cleanup and restoration.

To become IICRC certified, employees go through specific training to learn each standard and the science behind that standard. Companies that are IICRC certified are expected to uphold a certain level of integrity and excellence.

When you hire an IICRC certified company like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, you have peace of mind knowing that knowledgeable and professionally trained technicians with the most up-to-date procedures and knowledge will handle your water, fire, or mold damage mitigation. 

More Happy Customers!

6/1/2021 (Permalink)

We are only as good as our last job, we appreciate and take all reviews seriously! It's the feedback from our customers that guides us to success!

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we strive to provide all of our customers with the best customer experience possible! 

We know that our customers suffering from water damage, fire damage or mold growth are going through a stressful, emotional time so our highly trained, and friendly team is here to support them throughout the whole process, addressing questions, concerns and educating them on the next steps. 

With over 50+ Google reviews and a 4.7 average Star Rating, we are only as good as our last job and rely on our customer's reviews, feedback, and insight to grow and continue to provide the best possible experience, because after all.. our customers are what make us such a successful restoration company! 

Let's take a look at a few of our latest reviews from happy customers:

"We are currently using SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to have repairs done for some water damage. So far, they have exceeded our expectations. The work they have performed as of now has been excellent! Everyone is friendly and professional. When they leave at end of the day, the place has been nice and tidy. Communication with the office staff has been excellent also. Five stars so far! This is the second time we used their service. Highly recommended!"  -Bill P

Bill is a return customer who suffered a water loss and we not only appreciate his kind testimonial, but him trusting us with his home and restoration efforts for a second time. Thank you, Bill! 

"We are currently using SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village for water extraction and restoration services (work is ongoing). They have been professional, courteous, and responsive every step of the way, even managing to get the restoration process underway sooner than expected! The furniture move-out process was seamless and despite yesterday's demolition work (had to remove part of the ceiling) they left the area tidy and neat at the end of the day. This is the second time we have used this company and are very pleased with their services!" - Susan B

Susan is overseeing the work being done in her mother's home, who is living out of town. Our crew is in the middle of the reconstruction process, post water loss, and she has been very complimentary of the cleanliness and professionalism of our team. We could not be happier to have another satisfied, repeat customer! Thank you, Susan! 

"I got home and found water everywhere. My toilet had overflowed. I called SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village and they were at my home within the hour. They were very knowledgeable and explained everything as they went about their business. It’s still a work in progress as this just happened yesterday, but I would highly recommend them to friends and neighbors. My workers were Larry, Andris, and Jr. thanks, guys!"  -Margie J

Margie returned home from a long day at work to the last possible thing a homeowner wants to encounter, lingering water from a backed-up toilet that overflowed while no one was home! She was so happy with our quick response time and the knowledge of our emergency crew, she thanked them by name. These kinds of positive remarks make our day and keep our crew happy and encouraged. Thank you, Margie! 

"We are very pleased with the results of our experience with SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. Technicians were courteous, accommodating, and skilled, doing their best to help us meet our deadlines for this rental unit. The office staff was courteous, as well, very efficient and helpful in dealing with our insurance carrier. We highly recommend SERVPRO of Greater St Augustine!" -Malinda D 

We got the pleasure of working with Malinda after her property manager called us when there was a leak in the hot water heater. Malinda had a new renter about to come in, so our restoration and reconstruction team had to work quickly to meet all foreseen deadlines. Malinda was so kind and thankful throughout the whole process and even baked us a cake to thank us for all the hard work. Thank you, Malinda! 

More happy customers created! Should disaster strike and you find yourself in need of water damage extraction and water damage restoration, fire damage restoration, mold mitigation, storm damage response, crime scene or biohazard cleanup, or reconstruction services in St. Augustine/ St. Augustine Beach and surrounding St. Johns County communities, you can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. If you have any questions, want more information on the services we offer, you can check out our website here, or call our friendly office staff. As a 24/7/365 emergency restoration company, someone will answer your call 24/7, with no automated or voicemail system because we know that timely response leads to better restoration and mitigation results, keeping time and project costs down! Call us at 904-429-4457 for emergency response, or to schedule a free estimate! 

We at SERVPRO of Greater St. Augustine Are Experts In The Industry

4/7/2021 (Permalink)

You can trust SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee to be the helping hand to guide you through when disaster strikes!

We are the experts in the field of restoration at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village because we are constantly updating our cleanup and restoration services. We take your restoration needs seriously. We understand the Florida and St. Augustine weather can bring many challenges, do our team is trained on the latest restoration techniques so we can handle any job, big or small. 

We take training very seriously and strive to be a premier cleaning and restoration company. Every job that we take, we put our reputation on the line to show our St. Augustine community why they should use us in their time of crisis and what sets us apart from our competition. 

Everyone on our team has undergone extensive SERVPRO training, continuing education courses, and work towards the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Inspection Cleaning and Restoration Certification

The IICRC sets the standards for the restoration and cleaning industry, and its extensive training covers every aspect of this industry from water and fire restoration, mold remediation, to carpet and upholstery cleaning.  

So, why SERVPRO of Greater St. Augustine/ St. Augustine Beach?

SERVPRO of Greater St. Augustine/ St. Augustine Beach is the name you can trust for all of your residential and commercial restoration needs due to our dedication to excellence and training, along with our implementation of the best techniques and equipment in the industry. We are here to provide the city of St. Augustine and surrounding areas with the help that they need when they need it the most, 24/7/365.

When disaster strikes, don’t feel as if you have to go it alone. Whether it is water, fire, mold, or storm damage, your local St. Augustine SERVPRO is ready to make it "Like it never even happened."

Call our office at 904-429-4457 to schedule your free estimate! 

Connect with us on social media! 
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Instagram: @SPOldCity
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Not all Restoration Companies Have a Reconstruction Team

3/19/2021 (Permalink)

After SERVPRO remodel, call for a free estimate! 904-429-4457!

Not all restoration companies have a reconstruction team....
But SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village does!

Why does this matter? If you need water damage restoration, this usually includes a lot of demolition. Sometimes we have to cut out dry wall, remove tile and the tile pad, and all this requires a lot of reconstruction/ build-back. 

Restoration companies that do not have an in-house reconstruction team have to "sub-out" that part of the job. This causes the overall bill to increase significantly. 

To avoid that financial pitfall, call your local IICRC certified, 24/7/365 SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. 

Take a look at our before and after photo gallery to take a look for yourself! 

Water damage restoration, cleanup, mold mitigation, fire, smoke & soot damage, catastrophic storm response, move ins and move outs, deodorization, carpet clean, upholstery, general cleaning, biohazard, vandalism and crime scene cleanup. We do it all! 

Call your local, qualified IICRC certified one stop shop for any property damage needs at 904-429-4457! 

DID YOU KNOW ABOUT SERVPRO'S ONE TEAM FOCUS??

3/16/2021 (Permalink)

SERVPRO vehicle ready to deliver on our "One Team" promise.

DID YOU KNOW, that as a company, from our corporate office to our franchise network of over 1700 locations, we all strive to create a culture at SERVPRO made up of collaborative, service-oriented, inclusive, hard-working teammates who embrace a “One Team” philosophy.  

“One Team” has been at the epicenter and forefront of the SERVPRO Brand since the original Brand Fluency was first created. Take note of the text first put down in writing 2003:

“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

That really sums up what our One Team focus is all about.  We strive to follow this philosophy with every customer of SERVPRO, and to do our very best to make it "Like it never even happened." 904- 429-4457

Because we care!

2/21/2021 (Permalink)

Call today and schedule a professional disinfecting and sanitizing service! (904) 429-4457 Available 24/7/365

As a company, we have taken many precautionary steps to prevent contaminating ourselves and all environments we work in. All tools and equipment coming into your property have been cleaned and professionally disinfected, with the same solution we use to professionally sanitize and disinfect commercial facilities for customers. All our technicians wear proper PPE on every job-site to protect themselves, our customers and the work environment, all staff has been provided with training to safely work in contaminated environments. We've all been provided with training to identify any symptoms from our co-workers and customers. We have stringent safety and health procedures that we continuously strive to follow and improve upon. 

Overall, we are taking extraordinary caution to ensure we don't cross-contaminate ourselves, co-workers, customers or our own families. 

We understand the seriousness of the time we are living in, and we are here to help.

We are performing all cleanup and bioremediation in compliance with the guidelines provided by the CDC and by local authorities. SERVPRO's proprietary cleaning agent, SERVPROxide, is an EPA-certified and hospital-grade disinfectant that has demonstrated effectiveness against similar and in some cases, "more dangerous" pathogens than the virus. If you have any questions or concerns about our services;

Call your local cleanup and restoration experts today at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village at (904) 429-4457 for a free estimate and ask about our Certified SERVPRO Cleaning service!! It's a higher standard of clean.

SERVPRO, your local emergency response team

2/12/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help when our neighbors and community needs us most! 24/7/365 - we're here to help!

Florida — the Sunshine State — known for its beautiful beaches and top vacation spots. It’s also known for its tropical storms, inclement weather, and natural disasters, like floods, hurricanes, fires, and more. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is known for their ability to help businesses recover from these disasters. As the Greater St. Augustine’s most established name in cleanup and restoration services, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village helps thousands of businesses, residents, and families every year, whenever and wherever disaster strikes.

The SERVPRO team is dedicated to providing high-quality restoration services, including water damage restoration, mold remediation, storm damage restoration, fire damage repair, water extraction, and emergency cleaning services.

In addition to their clean up and restoration services, the SERVPRO team also has a SERVPRO Commercial Loss Division, handling large disasters with professionalism and ease across the United States. As the host of a specialized large-loss division, with commercial operations managers overseeing every detail, SERVPRO is committed to all types of commercial clients for their large loss program, including the hospitality industry, property managers, universities, and municipalities.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is available 24 hours a day and 365 days a year, they are prepared for the unpredictable. If you are in need of disaster recovery, or cleanup and damage restoration services, contact the team at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village by calling (904) 429-4457. You can also visit their website to find out more about their restoration services.

Be It Known that: SERVPRO of Greater St Augustine / St Augustine Beach is IICRC certified!

1/20/2021 (Permalink)

We have pledged to maintain an awareness of and knowledge about IICRC standards relevant to all operations at SERVPRO Greater St Augustine!

What is IICRC? The Institute of Inspection Cleaning and Restoration Certification Board. 

What does it mean to be an IICRC certified firm? It means we strictly follow and enforce the latest and best industry practices and standards.

When someone receives an IICRC certification, they are held to the highest of industry standards. This helps keep industry standards high and helps establish a national standard.

When it comes to water damage, fire damage, and mold damage: There is nothing more important than making sure the job is taken care of by an expert. 

Unmatched in technical excellence, IICRC standards are developed to provide the highest quality concepts, terminology and procedures recognized in the cleaning and restoration industry. 

That's why insurance professionals keep an IICRC graduate in their list of contacts, they know only the best receive IICRC certifications.  

Here are some of the many values an IICRC certified firm is expected to uphold:

Respect: An IICRC certified firm is expected to show respect to all customers and staff at all times.

Integrity: It is expected that all certified firms have and practice strong ethical principles. This goes for all aspects of the restoration industry; Marketing, Pricing, Scope of Work, Communication with all respective parties involved, and Execution of the scope of work! 

Responsibility: All IICRC certified firms are expected to treat the scope of work at customers' properties as if it were their own! Something we like to say at SERVPRO is; Treat all customers properties as if it were the Pope's or it was the White House! 

Excellence: Performance, Leadership, and overall excellence are expected out of all IICRC certified firms! 

Expertise: To keep industry standards as high as possible, IICRC requires continuous education courses be taken to keep the certification / license. 

SERVPRO of Greater St Augustine / St Augustine Beach is proud to be a Certified IICRC firm!

(904) 429-4457! Call for a free estimate!

Are you Emergency Ready?

1/4/2021 (Permalink)

Call us today and ask for our marketing department to help you create an Emergency Ready Profile! This helps us minimize business interruption!

As many as 50% of businesses may never recover following a disaster such as a fire, flood, or storm damage.

That's 5 out of 10 businesses, don't let your business become a statistic. We support local businesses and we don't like to see them close down! Especially not due to a disaster like a hurricane, flood, or a fire.

If you are someone who likes to be prepared, we can help you get "Emergency Ready".

SERVPRO of Greater St Augustine / St Augustine Beach is here to help. 

This is a no-cost assessment which allows us (and you) to gather and document important information to help prepare for a disaster.

By having an ERP, your odds of going out of business due to a disaster are dramatically reduced, because the faster the mitigation process begins, the less damage and less expense. 

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Contact us today at (904) 429-4457 and let's get started! 

at SERVPRO of Greater St Augustine / St Augustine Beach, we care about you and everyone else in the community that we work and live in.

#Greater we are!

2020 Thank you from SERVPRO of Greater St Augustine / St Augustine Beach!!

12/28/2020 (Permalink)

Thank you to all our business partners, customers and our community for everything during such a difficult year! 2020 was tough but we are tougher!

On behalf of the entire team at SERVPRO Greater St. Augustine/St. Augustine Beach; as 2020 finally comes to a close, we would like to take this opportunity to say “Thank you” to our community during such a difficult year.

Thank you to our community for doing its part in keeping as many people as safe as possible.

Thank you to our business partners for helping us by:

Providing special expertise to help us complete some of our jobs, or for:

Referring your clients or customers to SERVPRO, trusting us to take care of them, and to provide professional, ethical, and guaranteed service, when they needed it the most.

We would also like to thank all of our customers, who chose SERVPRO OF GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH to provide whatever service they needed in 2020.

And while SERVPRO has always had the goal to make it “Like it never even happened,” our overriding mission has always been to provide the best customer service experience possible, especially when dealing with stressful, disruptive situations.

So, if we were successful in meeting or exceeding your expectations; the highest compliment you could give us would be to refer us to a friend, neighbor, or business associate who may face a similar situation in the future. Or give us an online review!

If we fell short in meeting your expectations in some way, we are sorry and please let us know so we can apologize and make sure it never happens again.

Once again, thank you from the entire team at SERVPRO GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH.  We are grateful to live and work in St. Augustine and St. Johns county, and we are here for you if you should need us in 2021 or beyond! Have a Happy New Year!

Full Service Restoration by SERVPRO of Greater St Augustine

12/15/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is your local full service restoration and cleanup company! We are available 24/7 at 904 429 4457

SERVPRO of Greater St Augustine / St Augustine Beach is here to help our communities when they need us.

In this video; you’ll see a home that suffered from water damage, and had a lot of contents that had to be moved out and back in to properly dry the structure.

After providing emergency water damage response services, we itemized, documented and boxed everything in the house safely. We then were able to properly perform water damage restoration dry-out, and when that was completed we then moved everything back into the property and made it look “Like it never even happened.” Call (904) 429-4457 for a free estimate for all services.

We specialize in water damage restoration, fire / smoke damage restoration and cleaning, Storm damage response and cleaning, mold removal, remediation and mitigation. 

Like and Follow us on FaceBook! 

So... Why SERVPRO?

12/14/2020 (Permalink)

To be blunt, there are many reasons to choose SERVPRO. We believe more can be accomplished as a team rather than individually. Teamwork is a core value of ours.

We use top-of-the-line equipment and technology that we are continually upgrading. 

Our technicians undergo strict and specific training to ensure they are providing the best services they can. Franchises are also training to IICRC standards in water and fire damage clean up/ restoration. 

SERVPRO is a 24/7 service provider, we take care of most of the billing process, we monitor active jobs to check on progress. All while staying in contact with our customers and keeping them updated on the job. 

Restoration is less expensive than replacement, that's why SERVPRO does pre-testing to make sure the damage is taken care of in the best way possible. 

We provide itemized loss inventory, we take pictures of our work from beginning to end. 

24-hour emergency response, damage mitigation, loss assessment, and an electronic file is available to customers within hours. 

These are only a few reasons why SERVPRO has been a leader in fire and water restoration and clean up for many years, with many more years to come! 

Our nationwide network of over 1800 franchises allows us to be "Faster to any Disaster", because when a disaster hits a specific area, our competitors may be unable to respond as quickly because they do not possess the manpower to respond to all the distress calls coming in. With SERVPRO's nationwide network, we are able to draw upon recoursed from other franchises that are not affected by the disaster. That enables us to quickly respond to any and all requests in a timely, professional, and consistent manner that SERVPRO has built its reputation on. 

Call your local SERVPRO at 904-429-4457!

Quick to respond to any job

11/11/2020 (Permalink)

We will make it "Like it never even happened."

At SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on exceptional customer service. We are dedicated to providing our customers with a stress and worry-free process. 

Just recently, we had a customer who's house was flooded. She was overwhelmed with the thought of how much it would cost and if insurance would cover it. She gave us a call after hours and we had a crew out to her within a half hour. 

SERVPRO of Greater St Augustine / St Augustine Beach was there for her in her time of need to handle the flooding and stay on top of communication with her insurance agency to ensure everything was covered!

She was so pleased with our work she gave us a 5 star review and said she is going to recommend us to everyone and anyone! 

Another happy customer of SERVPRO of Greater St Augustine!! 

Recent Customer Testimonials!!

10/19/2020 (Permalink)

With us, you can feel confident in our services and with the integrity of this company. We're here for you, here to help! Call (904) 429-4457!

Here at SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on providing excellent customer service! Our motto here is to create happy customers! We're here to help, here in your communities. Here are a few of our most recent customer testimonials! 

"SERVPRO in St. Augustine was phenomenal! I had no clue where to begin when my house flooded, was immediately overwhelmed with the thought of how much it would cost and if insurance would cover it, and dreading how much of a nightmare it might be to get insurance to cover it. I called them after hours. They had a couple guys out within a half hour. Extremely nice and professional and went right to work without hesitation. I was very happy for their quick response because I knew the importance of drying out immediately to avoid a lifetime of mold problems in my house if it didn't get taken care of immediately. On top of great service on site, their communication with my insurance company was impeccable. I didn't have to pay a dime to have them come out, and they were immediately on top of it with my insurance company to make sure everything got covered and paid by my insurance. I can't praise their expertise or professionalism enough. I will recommend them to everyone and anyone." - Rachel S. 

Thank you so much, Rachel!

"Very friendly & extremely professional." - Larry L. 

"If ever there were a company that deserved MORE than 5 stars, this would be it! I have been flooded 4 times in 4 years with 3 hurricanes and most recently with the Nor'Easter. I might be the most skeptical consumer out there after being taken advantage of by SO many businesses and people throughout these ongoing traumas. When I met David for my most recent flooding, I was initially quite wary because I believed this franchise of SERVPRO would be just more of the same that I have dealt with over these past years...... I cannot even express how shocked I was to find I was SO SO SO wrong. David and his crew treated me like family! This truly is a big name company with a small town loyalty and COMMUNITY at heart!!!! I am so grateful to have been referred to them by another very happy customer, and will forever spread the word at what an outstanding company they are. THIS SERVPRO has an owner and crew that are not only professionals and highly skilled at their trade of saving homes, but they are kind, compassionate, and full of integrity. What a rarity!!!! THANK YOU to everyone at this company for restoring my faith (and my home)!!!" - Dr. Nicolino

More happy customers created! If you ever need water extraction, mold removal / mitigation, fire damage restoration, biohazard and crime-scene cleanup, storm damage response, reconstruction services (and much more), call us at (904) 429-4457!

Customer Satisfaction is our #1 Priority!

7/29/2020 (Permalink)

Call the PRO's at SERVPRO in Saint Augustine if you need help with property damage! Storm, mold, water, fire damage! (904) 429-4457

When others fail, SERVPRO in St. Augustine finds a way!

When this St. Augustine Golf and Country Club resident could not find a company or a handy man service to repair leaks in his window he did not know who to turn to. He searched for Water Damage Restoration companies on Google and Bing and decided to call SERVPRO of Greater St. Augustine/St. Augustine Beach. He later said, it just felt right. 

SERVPRO exceeded all expectations! The price, quality, attention to detail, and of course establishing the source of the Water Damage and repairing it! Jack could not say enough good things! Every time a SERVPRO commercial came on TV, he came out and confirmed that SERVPRO located in St. Augustine does make things "Like it never even happened." 

SERVPRO of Greater St. Augustine/St. Augustine Beach is the only SERVPRO physically located in St. Augustine. We service St. Johns County, South Clay County, and North Bradford County including Ponte Vedra, St. Augustine Beach, Nocatee, World Golf Village, Fruit Cove, Palatka, Green Cove Springs - #greater! 904-429-4457 – free estimates for water and fire damage, free mold remediation consultations/inspections. 

SERVPRO of Greater St Augustine's May 2020 Newsletter

5/12/2020 (Permalink)

SERVPRO of Greater St Augustine/ St Augustine Beach's Newsletter outlining National building safety month and community safety

SERVPRO of Greater St Augustine / St Augustine Beach May, 2020 newsletter!

May is National Building Safety Month!

National Building Safety Month is an initiative of the International Code Council (ICC) and their 64,000+ members across the world, as well as their partners in in building construction and design, and the safety community.

This month serves as an opportunity to educate insurance and commercial property professionals, as well as the general public, on "what it takes to create safe, resilient, affordable, and energy-efficient homes and buildings", according to the ICC website.

Some of the topics and tips shared throughout the month include disaster preparedness, construction professionals, and innovations in building safety. 

The general public may not be aware of how codes and code officials "improve and protect the places where we live, learn, work, worship, and play" and this month can certainly improve that awareness!

With SERVPRO's network of more than 1700 franchisee's, we have all the equipment, man-power, and expertise you could ever need to make it "Like it never even happened." 

Our franchise has it's own reconstruction/build back team, which gives us an edge over competition because most restoration companies don't have an in-house reconstruction team, they just sub-contract that part of the job. (Which to some, would be considered the most important part.) This helps us and our customers keep the overall cost as low as possible.

Call us today at (904) 429-4457!

Why hire SERVPRO of Greater St Augustine for disinfecting and sanitizing services

5/4/2020 (Permalink)

Before, during and after times like these, SERVPRO is here to help. (904) 429-4457

The team of trained technicians at SERVPRO of Greater St Augustine/St Augustine Beach specializes in emergency cleaning services. If you’re worried about COVID-19 and the health and well-being of your family or employees, schedule a cleaning appointment. The professional cleaners will have protective gear, training, and high-grade cleaning supplies to eliminate harmful bacteria. With experience dealing with biological contaminants and hazardous waste, your cleaners can successfully and safely sanitize your living and workspaces.

Their emergency cleaning services can include cleaning porous and non-porous surfaces, sanitizing counters and floors, disinfecting tools, equipment, and supplies, as well as safely disposing of hazardous waste. Best of all, your cleaning crew remains up-to-date on the Centers for Disease Control and Prevention’s recommendations regarding COVID-19. 

What Additional Precautions Can You Take?

In addition to scheduling an emergency cleaning appointment if you’re worried about exposure to the virus, embrace the CDC’s guidelines in terms of protecting yourself.

This includes washing your hands with soap and warm water for at least 20 seconds with added frequency. Avoid touching your face and keep your distance from others. Refrain from shaking hands or touching strangers. Instead, maintain at least six feet of distance and do your best to cover your face with a bandana or mask and wear gloves when in public.

Maintain excellent hygiene, limit the number of outings you take, and embrace a strict cleaning routine of wiping down counters, doorknobs, and other surfaces in between professional cleaning appointments. 

If you’re located in St. Augustine, FL, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to provide emergency cleaning services to ensure your property is safe and protected against COVID-19. With a dedicated staff, hospital-grade cleaning products, and top-of-the-line protective gear, you can depend on this company to sanitize your space. To schedule an appointment, call (904) 429-4457. For more information on their services, including biohazard cleanup, mold remediation, and fire restoration, visit their website. 

Customer satisfaction is our #1 priority

2/27/2020 (Permalink)

Yesterday we had a job in North St. Johns County. We performed tile demolition in an upstairs laundry room and the tile debris released a lot of dust. Before we began demolition, we contained the room off and we put containment over the air vent in the room. We do this to keep the dust and dust particles  from spreading throughout the customers home. The customer made us aware that she still needs to do laundry in that room because she has several kids and she had fallen behind on her laundry. After demolition, we put the washer and dryer back into the room so she could do her laundry! We advised her to leave all containment up to prevent small dust particles from spreading through her home, and she greatly appreciated us making her aware of the health concern.  

Call your local SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 for a free estimate!

2 for 1 at SERVPRO of Greater St Augustine / St Augustine Beach!!

1/24/2020 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach is here to help. We're on standby 24/7 to respond to emergencies, call us at (904) 429-4457

This week our office received praise from 2 different customers!

Our office received this testimonial on Monday; 

"Hello- I just wanted to let everyone back at the office know how truly impressed we’ve been with your employees so far!!  From the timeliness in getting to our house in an emergency on Saturday, to their thoroughness in explaining everything along the way, they’ve been such life savers during this otherwise stressful situation.  A special shout-out to Ken and Mike for their back-breaking work today!!!  Not an easy job tenting such a large open area, but they were amazing— so friendly and polite, always taking the time to answer my many questions ?? Thanks again! Maureen R"

Thanks Maureen!! Then, our Production Manager received this testimonial on Wednesday, while communicating with the customer about progression;

"I would like to commend your team on their professionalism and service over the last three weeks."  - Candace P

At SERVPRO of Greater St Augustine / St Augustine Beach, customer satisfaction is our first priority. We are dedicated to providing excellent customer service at our family-owned franchise. 

Call us at (904) 429-4457 for a free estimate!

It's the Package!

1/24/2020 (Permalink)

Easily recognizable SERVPRO of Greater St. Augustine / St. Augustine Beach vehicle.

Have you ever heard the cliche, "You don't get a second chance to make a good first impression!"

That's a very profound and true statement.  It reminds me of a story that one of my sales managers used to tell about Ivory soap.  The story went like this:  A young mother with several children in tow was at one of the large warehouse stores buying things in bulk for her family.  She wanted to get a large package of Ivory soap and asked the store associate if he could help her get a package off of the shelf and put it into her shopping cart.  The store associate proceeded to grab a package that had a rip in the outside packaging of the bulk package, so the customer asked the associate if he could grab a different package for her.  The store associate explained to the customer that all of the bars of soap were still in the package, even though it was ripped, and that she was still getting the same amount of merchandise.

The customer insisted that the store associate get her a different package that did not have the rip in it, because she did not want a package that was ripped, or one that looked like it had already been opened, regardless of the fact that the contents of the package were the same as all the rest.

So, what could this possibly have to do with SERVPRO of Greater St. Augustine/St. Augustine Beach?  I'll tell you:

Recently SERVPRO of Greater St. Augustine/St. Augustine Beach, received a call for a water emergency at a community where 6 condominiums had been affected when a water heater flooded a 3rd floor unit and proceeded to saturate 2 units on each of the 3 floors.  What a mess!  The Condo association got the water flow stopped and began cleanup and extraction work in the common areas of the building, but it was up to each homeowner to contact a restoration company to get there and start the restoration process.  This is where the story above connects to this situation.

As I pulled up in my easily identifiable SERVPRO of Greater St. Augustine/St. Augustine Beach vehicle, I noticed 3 other SERVPRO Greater St. Augustine/St. Augustine Beach  vehicles already on site, and four other SERVPRO associates, easily identifiable in their SERVPRO logoed shirts and khaki pants, beginning the removal and restoration process.  I also noticed about an hour to two hours later, that 3 other companies showed up to attend to some of the other units that were affected, as SERVPRO was called in for just 2 of the units. 

The first company that arrived, came in a fairly beat up van, with a logo on it that was very difficult to see unless you got within about 15' of it.  The crew, 2 guys that got out, I immediately nicknamed the motley crew, as they looked like they had just stepped off of a mullet fishing boat or something.  Hats on backwards, non-descript clothing, nothing identifying who they worked for or represented.  Quite a lackluster 1st impression, to say the least.

The next group of 2 came in an easily identified vehicle, so at least I knew who they represented. But when they got out of the vehicle, one had a logoed shirt on, one did not.  One had on what looked to be standard uniform type pants, the other had blue jeans on and a shirt that he had probably gotten at a concert.  A little better 1st impression, but still not a complete package.

The last to pull up was a non-descript, older, white van.  An older gentleman stepped out in a white t-shirt and blue jeans, and proceeded to pull out 1 beat up, white air mover, that he was taking to the 1st floor condo that had water dripping from the ceiling lights, carpets that were saturated, and drywall that was visibly wet in most of the rooms.  I didn't have a favorable 1st impression, nor much confidence that this person was equipped for the job at hand.

So, what is the point of the story?  Well, why it might be possible that all 4 of the companies that showed up for the water emergency were capable of handling the situation they were confronted with, the level of confidence that the 4 different companies instilled in me, strictly based on my first impression, was vastly different!  Clearly, the package that SERVPRO of Greater St. Augustine/St. Augustine Beach presented, was the only one that looked complete; and the only one that inspired confidence in me as well as the homeowner that we were working with; as she was actively trying to get the other homeowners to reevaluate their choice in companies.

And why is this 1st impression (the package) so important?  Because it inspires confidence when a company pays attention to the way their vehicles look and the way their employees look.

It gives the customer confidence that if they are that concerned about their appearance, than more than likely they are just as concerned about their equipment, their training, their industry knowledge, their documentation, and ultimately, their ability to take care of the customer and provide them with peace of mind that this difficult situation will be handled properly.

So, the next time you are at the store and you notice a package slightly torn, or is taped up, and you move it out of the way to reach for the undamaged package, remember that 1st impressions mean a lot!

And if you ever find yourself in a situation where you need help with a water, fire, or mold emergency, remember the Ivory soap story, and make the right call: Call the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach.  904-429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach...<<We Can Help>>

7/22/2019 (Permalink)

We Do it All!! 904-429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach works hard to ensure that our clients are treated with the utmost compassion after suffering a loss.

Fire, flood, and mold damage disrupt your life and often displace you from your home. SERVPRO is here to make your life easier.

Fire, flood, and mold damage requires affected materials to be removed. When our team removes baseboard, drywall, popcorn ceiling (etc), we treat the damage using proper restoration techniques to ensure that the damage will be eliminated without spreading.

Once the damage is mitigated, our construction crews goes back in and replaces the baseboards, drywall, popcorn ceiling, etc.

When we start a project, we make sure to return your home back to its original state before we depart. Our teams offer full build back services.

SERVPRO of Greater St. Augustine/St. Augustine Beach has done emergency service work for cars, buses, RV's, boats, small homes, mansions, hotels, warehouses and many more. Our wide array of services makes us the obvious choice for all your #local restoration needs!

We’re locally owned and operated in St. Augustine, and we love to help our community. Our insurance estimates are always FREE, and our teams are standing by 24/7 to assist you in your time of need.

If you are suffering or have suffered from water damage in you home, please reach out at 904-429-4457.

We will schedule your FREE walk through to help put your mind at ease!! 904-429-4457

St. John’s County Classical Service Call!!

6/21/2019 (Permalink)

#Local Old City!!

We are one with the community!!!!

This weekend was the Classical Music festival in downtown St. Augustine.  The St.Augustine classical music festival was hosted by the Jacksonville Symphony.  The festival was beautiful and is a must see.  There is one more weekend available to have the chance to behold this wonderful opportunity.  Come out Thursday - Saturday of this week, 7:30 pm to 9:00 pm.  Did you know the festival is at the Cathedral Basilica of St. Augustine?  Come attend the free St. Augustine Music Festival. You can find more information by clicking this link.

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Wells Fargo History Spill... We Preserve History

6/17/2019 (Permalink)

Woolworth Department Store Sit-In of 1964

Did you know that St. Augustine is rich in Black History?  From church’s to restaurant to banks, St. Augustine was a prime location for the history of the different movements that occurred within the Untied States.

Wells Fargo off Kings Street is an example of the St. Augustine history that changed many homes and lives throughout the United States.

At Wells Fargo off Kings Street, the branch continues to display their rich history to the public. It all started July 1963, where there were four College Students who choose to sit-in at, what was know as the Woolworth Department Store.

Why Woolworth? it was a popular location that African American teenagers sat-in starting from North Carolina. They would sit at the lunch counter and refuse to move.  The St. Augustine movement was led by Dr. Robert Hayling.  The teenagers would have gone free if they would have given up Dr. Haylin, the organizer of the sit-in, to the police after they were arrested. However out of hundreds of college students and youth that also participated, these four teenagers refused to write a statement turning over Dr. Haylin.  Therefore, the judge sentenced them to 1 year of retention school which was jail to help reform the students since they refused to stop protesting.

The teens were released early due to changes made by the Governor Farris Bryant.  This group of four are referred to as the “little warriors” by Dr. King, and as the “St. Augustine four” by local residence. The students were JoeAnn Anderson Ulmer, Samuel White, Audrey Nell Edwards, and Willie Carl Singleton.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we preserve history. If your company or homes gets flooded, call SERVPRO at 904-429-4457, and we will help save your history.

SERVPRO in St. Augustine "Saved the Day"!!

6/14/2019 (Permalink)

Church Sanctuary

Pastor Clarence from Grace Community Church explained the horror that occurred during his flood in the fellowship Hall, as he stood for 45 minutes with his hand into a spigot to prevent further water damage.  Finally help arrived when a member turned off the water valve under the sink.

The Pastor knew at that time his Father’s Day service could not be canceled, but could not see how this would be possible, since the water completely flooded the back of the church and ran 10 feet into the Sanctuary. If it was any other Sunday, he would have canceled service, but not for Father’s Day. He was told to call a company that he never heard of and prayed for a miracle hoping for the best.

Pastor Clarence Blalock concerns were set to ease when the Production manager at SERVPRO of Greater St. Augustine/St. Augustine Beach Kenny Woodruff showed up. Within seconds, Pastor Clarence knew he hired the right company for the job.  He said 30 minutes turned into 15.

Kenny and the crew worked quickly and placed equipment to help mitigate damage. They put the pastors concerns at ease.  All he wanted was to surprise the father’s this Father’s Day and he is excited to have the opportunity to become “another happy customer.”

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

House Hold Mold Remediation... Because You Care...

6/10/2019 (Permalink)

Mold can be unsightly, but its implications extend far beyond appearance alone. From health hazards to significant damage to your household, the havoc mold can wreak within your environment can be immense. For these reasons, mold remediation is essential at the first sign of a problem.

Here, SERVPRO of Greater St. Augustine/St. Augustine Beach explains why acting promptly is so critical in this situation.

Mold occurs naturally as a result of moisture, so in most outdoor environments, mold is always present to some degree. Yet, it can become dangerous when it develops within a confined setting, such as a home. The Centers for Disease Control and Prevention (CDC) confirms mold has been linked to conditions such as upper respiratory tract infections in otherwise healthy individuals. Moreover, individuals with asthma may find their symptoms worsening in moldy environments, and people with certain existing lung conditions may even be at risk of serious fungal infections when exposed to mold.

While your family’s health is most important, it’s not the only thing mold can damage. According to the US Environmental Protection Agency (EPA), mold destroys the surfaces on which it grows. This could include walls, floors, and ceilings, as well as household furnishings. Mold spores can also contaminate hard-to-reach places, like the components of your HVAC system, which is why the EPA recommends seeking out highly-trained mold remediation experts to tackle the issue.

Mold is commonly a result of water damage, but ridding a home of mold is not as simple as eliminating the water. Specific procedures must be performed to ensure all mold spores are completely eradicated. For instance, professional carpet cleaning is necessary to confirm the fibers are fully free of any lingering moisture. Until a professional has deemed the affected area clean and safe, your family may need to make alternate arrangements.

SERVPRO of Greater St. Augustine/St. Augustine Beach is locally owned and operated, so they’re committed to helping area homeowners during the times they need it most. The mold remediation experts are available 24/7 for emergencies and use advanced technology to apply the most efficient solutions when restoring your home. To speak with one of their friendly team members, call (904) 429-4457, or learn more about their restoration services by visiting them online.  

Superior...Customer Service Matters at the SERVPRO in St. Augustine and St. John's County

5/29/2019 (Permalink)

Have you ever felt superior customer service was a thing of the past?

When it comes to customer service at SERVPRO of Greater St. Augustine/St. Augustine Beach, our goal is to make sure you  received superior customer service.  We work directly with your insurance company and take the load off of you when disaster strikes.

Besides, you will have many questions in the moment of disaster, but we will help ease your mind one question at a time, so you can get back to business as usual.

We are dedicated to providing excellent customer service to our all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

St. John's Myth Busters on Mold!!!

5/15/2019 (Permalink)

Our team here at SERVPRO of Greater St. Augustine/St. Augustine beach wanted to take an opportunity to clear up some misconceptions about mold. We understand mold is scary, and we want to put your mind at ease by debunking some of the common myths about mold.

Myth: If my house or business floods, mold will eventually grow

Fact: If water damage occurs, mold can usually be avoided if you call SERVPRO within 72 hours. We always recommend calling immediately! Not only are our estimates 100% free, but our experts will also give you free opinions and advice for the actions you should take.

Myth: My carpet and drywall feel dry after a flood. Mold won’t grow because the surface feels dry to the touch.

Fact: Just because a surface feels dry, doesn’t mean it is! If water passes through drywall, it also may affect the insulation and the studs. The drywall may be dry, but the space behind the drywall becomes vulnerable to possible mold growth. The same is true for carpet; carpet padding should always be removed and disposed of properly in events where serious flooding has occurred. The carpet may feel dry, but the carpet pad is vulnerable to possible mold growth.

Myth: Mold won’t grow in my home or business because I have never experienced any water damage situations

Fact: The quality of the air in your home or business will determine whether or not mold is capable of growing. According to the World Health Organization, poor air quality has led to $60 billion in employee sick leave and lost production. Dirty ducts circulate contaminants, which can lead to mold growth. In addition, dirty ducts lead to higher levels of humidity, creating more opportunity for mold to grow.

We here at SERVPRO are experts in mold remediation, and we are happy to help in any way we can. Contact SERVPRO of Greater St. Augustine/St. Augustine Beach if you have any questions about mold or air quality – 904-429-4457. 

Mold Protocol for St. John's Humidity

4/3/2019 (Permalink)

Are you concerned about mold growth in your home or business? Do you have questions about the best way to identify mold?

Well look no further! SERVPRO of Greater St. Augustine / St. Augustine Beach can help you through the process.

Step 1: SERVPRO of Greater St. Augustine/St. Augustine Beach will do a brief walk through of the property to inspect for possible mold growth. We do this as a courtesy for all of our customers to help you understand what will need to be done to remove any mold

Step 2: If we have a suspicion that mold is present, we will call one of our trusted vendors to do a complete inspection. The vendors we use are licensed to identify types of mold and the amount of mold that is present. Our trusted vendor will put together a full protocol.

Step 3: After receiving the protocol, our team of highly trained experts will begin the process of removing the mold. We will use our years of industry experience and our state of the art equipment to remove all mold that is noted on the protocol.

Step 4: Our trusted vendor partner will do an additional inspection after we finish our work. The experts we partner with will give us the final assurance that all mold is removed. If their test still detects mold, we go back and remove any remaining mold spores that are contaminating the air sample.

Step 5: Our licensed and insured construction crew will fix any parts of the property that were damaged during the mold removal process. Often times protocols require us to remove drywall, flooring, etc, but after our construction crew finishes it will look "Like it never even happened."

If you have any questions about mold removal, mold remediation, or mold detection, please contact the experts at SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457. Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our website for more information.

In St. Augustine, We Do Water Jobs Right

3/29/2019 (Permalink)

Local VanDyke Norman insurance agency referred their client over to us when they called the agency with a water damage claim. They came to the right place - no one knows water damage as well as we do here at SERVPRO of Greater St. Augustine/St. Augustine Beach, and as you would come to expect from us we offered lower pricing, faster and friendlier service and of course all delivered with at most quality and SERVPRO expertise and guarantee. We are here in the Old City with a first ever SERVPRO location in St Johns County - truly faster to any size disaster!  

Our services range – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of Old St. Augustine Landmarks!

3/25/2019 (Permalink)

"Gates" to St Augustine! Come Visit! SERVPRO in St Augustine is proud to serve Old City residents with a first SERVPRO location in St Augustine!

As we settle in our role as a big business in St Augustine, we are gradually getting more active in the community. Currently we are in infancy stages, however soon enough we are here to stay. There are many things we would like to get involved in, but first and foremost we always promote our town! We do a lot of social media posting  of pictures taken on our way to work. This one got a lot of response, so we decided to include it in our blog! 

SERVPRO of Greater St. Augustine/St. Augustine Beach is a part of the community.  We are your premier cleaning, remediation, and reconstruction team. 

 We are here in the Old City with the first ever SERVPRO location in St. Johns County - truly faster to any size disaster!  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

The Importance of a Clean Crawlspace

3/22/2019 (Permalink)

Did you know that roughly 40% of the air in your home comes through your homes crawlspace? Contaminated, dirty, or poorly insulated crawlspaces can negatively affect the air quality in your home.

Since crawlspaces are prone to moisture they act as a breeding ground for mold and insects. Your air conditioner can potentially transfer this dirty air into your home. Following a flood, you should always have your crawlspace inspected by the industry leading professionals at. Grossly contaminated water can negatively impact the health of your family who may have asthma or immune system issues.

Our friends at Bug Away in St. Augustine help us to keep crawlspaces free of rodents, termites, and other pests, and our team of #local restoration experts can help eliminate the mold that may be affecting your indoor air quality.

Encapsulating your crawl space creates a moisture-proof barrier which helps to increase indoor air quality and will contribute to longevity of the homes HVAC system.

If you have questions about your crawlspace, call our experts at 904-429-4457 to see how we can help!

SERVPRO of Greater St Augustine/St Augustine Beach. 

Top 4 Benefits of Commercial Carpet Cleaning With SERVPRO of Greater St. Augustine / St. Augustine Beach

3/21/2019 (Permalink)

You likely schedule daily or weekly office cleaning service to keep your business tidy. However, even with regular sweeping and vacuuming, your carpets can accumulate stains. To ensure your office is presentable, SERVPRO of Greater St. Augustine / St. Augustine Beach offers expert carpet cleaning service, including spot removal and upholstery stain removal, to get rid of stains that sweeping and vacuuming miss. They also offer dry cleaning service for areas where color-fastness is crucial. Below, they reveal some of the most valuable benefits of regularly having your carpets professionally cleaned.

4 Reasons Why You Schedule Commercial Carpet Cleaning Services

1. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause allergy symptoms and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back into the air you and your employees breathe, resulting in a lot of downtime and loss of productivity.

2. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Greater St. Augustine / St. Augustine Beach for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Greater St. Augustine / St. Augustine Beach. They also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout St. Johns County. Visit their website to learn more about their services or call (904) 429-4457 to request a quote.

3 Crucial Reasons to Hire SERVPRO of Greater St. Augustine / St. Augustine Beach for Biohazard Cleanup

3/21/2019 (Permalink)

The most common reason people hire a biohazard cleanup company is to deal with the aftermath of a crime, suicide, or similar traumatic experience. Each of these events can leave behind dangerous pathogens and other biohazardous waste that put you, your family, or your employees at risk.

SERVPRO of Greater St. Augustine / St. Augustine Beach frequently helps property owners in Florida remove and dispose of biological and chemical contaminants. If you’re unclear about the importance of biohazard cleanup, here’s a closer look at why you should leave this task up to professionals.

It’s Best for Your Family

If biohazard cleanup is needed inside your home, having to handle the cleanup could put you or your loved ones at risk or add to the emotional trauma. The experienced team at SERVPRO of Greater St. Augustine / St. Augustine Beach can respond within 24 hours to biohazardous situations, such as crime scenes, accidents, chemical spills, and sewage backups.

They Are Discreet

Many home and business owners don’t want their communities to know what’s happened to require cleanup, so discretion is importance. The cleanup crews at SERVPRO of Greater St. Augustine / St. Augustine Beach will work efficiently without drawing unwanted attention from passersby.

They Have Experience

The team at SERVPRO of Greater St. Augustine / St. Augustine Beach has the training, tools, and skills necessary to do a thorough job so you can rest easier and move on faster. They utilize the proper cleaning materials and equipment to decontaminate every scene so that it passes all health inspections that might be required.

Whether you’ve experienced a crime, death, hoarding, or chemical spill, the biohazard cleanup crew at SERVPRO of Greater St. Augustine / St. Augustine Beach is highly qualified and trained to respond. Call (904) 429-4457 to schedule an appointment or visit their website to learn more.

St John's County's SERVPRO of Greater St. Augustine Bus

3/21/2019 (Permalink)

We did an unusual clean up (aren't they all?) for St John's county this week. COA bus, that typically transports handicap residents of St Augustine, was used for other type of transport. The bus was heavily contaminated with bear pepper spray. Who would you call to do a job like this??? Who would have air scrubbers, thermo-foggers, and ozone generating equipment readily available - SERVPRO of Greater St Augustine/St Augustine Beach; Long story short - we put the bus back in rotation in less than 24 hours. We stand behind our work, we are ready to serve Old City residents with any restoration needs. 

We see this bus ridding around St. Augustine and it makes us very proud! Here at SERVPRO of Greater St. Augustine there is not a restoration job we cannot do! Give us a call with any restoration questions you may have – 904-429-4457

Visit our website for more information.

SERVPRO of Greater St. Augustine/St. Augustine Beach, Move Out Thorough Cleaning

3/21/2019 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach in action - we came well prepared to seriously clean

When this military family received new orders they had lots to do in very little time. They put their trust in SERVPRO of Greater St Augustine/St Augustine Beach to get their house and contents ready for the big move to Spain. Proud to assist our service members in their not so easy jobs, proud to be able to offer discounted pricing. 

We offers a wide range of serviced – from cleaning, to remediation, and on to reconstruction – SERVPRO of Greater St Augustine/St Augustine Beach is the vendor of choice for many local residents and businesses all over St. Johns County.  We are here to serve YOU.

Call SERVPRO of Greater St Augustine/St Augustine Beach for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Mold Remediation With SERVPRO of Greater St Augustine/St Augustine Beach

3/21/2019 (Permalink)

SERVPRO of Greater St Augustine/St Augustine Beach were called out when mold was discovered in a finished garage.

No one knows Mold like we do here at SERVPRO of Greater St Augustine/St Augustine Beach. Third party mold inspector (required by Florida State law for all mold remediation) liked our services so much she immediately decided to work exclusively with SERVPRO of Greater St Augustine/St Augustine Beach for all mold remediation needs/jobs in St Augustine and St Augustine Beach Area.

We offer a wide range of services – from cleaning, to remediation  to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. 

Call SERVPRO of Greater St Augustine/St Augustine Beach for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Turn to SERVPRO of Greater St. Augustine for Complete Residential Damage Restoration Services

3/21/2019 (Permalink)

Always ready to go!

No matter what disaster occurs in your home, you can rely on SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida, the trusted leader in the damage restoration industry.

Whether you've suffered a major flood with extensive damage or just need upholstery steam-cleaned, their staff of highly trained technicians have the dedication, training, and state-of-the-art equipment to mitigate the damage, making your house feel like a home again with proven results and incredible response times.

SERVPRO offers a comprehensive list of residential services to help you cope with a wide variety of disasters, including:

• Water Damage: Whether it's from a broken pipe or a flood, water can be extremely destructive, penetrating walls, weakening structures, and promoting the growth of mold. With their state-of-the-art equipment and superior training, SERVPRO's teams will dry out your home and completely erase all signs of the damage.
• Fire Damage: Even a small fire can leave massive smoke and heat damage behind, so rely on their fire damage repair experts for high-quality emergency cleanup.
• Mold Remediation: Mold growing within your walls can be extremely hazardous, especially to family members with breathing problems or allergies. Let SERVPRO completely remove the mold and prevent it from returning, giving you cleaner, healthier indoor air.
• Storm Damage Restoration: Storms are unpredictable, and so is the damage they leave behind. Restoring your home requires SERVPRO's wide skill set and comprehensive approach to damage repair.

Visit SERVPRO of Greater St. Augustine / St. Augustine Beach website to see their full list of residential restoration services. You can also call (904) 429-4457 to schedule an appointment today.

Why hire SERVPRO of Greater St Augusitne/St Augustine Beach - nobody is faster to your disaster!

3/4/2019 (Permalink)

St Augustine's famous landmark - the St Augustine Light House.

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine/St. Augustine Beach can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Emergency Service Within 1 Hour of a Loss! SERVPRO's St Augustine location is faster to any size disaster in St Johns County!!!

2/18/2019 (Permalink)

SERVPRO of Greater St Augustine's fleet is ready for dispatch at a moment's notice, located in the heart of St Augustine - one hour to the loss site!

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Flooded home in St Augustine

12/27/2015 (Permalink)

While performing water damage and flood remediation in homes where there is carpet, all affected padding must be removed. In the picture you see rare Nike padding.

We make sure there is visual evidence of all removed and replaced materials which in turn allows us to get all these nuances approved through claims.

We work directly with claims so that you do not have to. This is just one example of how SERVPRO located in St Augustine goes above and beyond for our customers. 

SERVPRO of St. Augustine is leading the way in the digital realm. Check out our Facebook page to get to know your SERVPRO of St. Augustine/St. Augustine Beach.  

Connect With Us!!

Website

Youtube

Facebook

If you have questions about water damage, call us today at 904-429-4457 to see how we can help save you time and money!

Thank you for trusting SERVPRO of Greater St. Augustine/St. Augustine Beach.

Visit our website for more information.

Who you gonna call? Ghost Busters? SERVPRO are the mold mitigation experts in St Augustine

11/17/2015 (Permalink)

External Mold Remediation performed by SERVPRO in St Augustine. SERVPRO's brand now comes with 30 minute arrival guarantee.

When St Augustine Beach home failed home inspection this long time resident did not know whom to turn to. Small crawl space, even smaller opening, external mold, sandy and tough to navigate conditions. SERVPRO of Greater St Augustine/St Augustine Beach delivered yet again. State of the art of equipment, experience, and logistical capabilities and the crawl space is mold free. Ghost Busters are other restoration companies out of Jacksonville who only exploit St Augustine market for lucrative water jobs, but the game has changed. SERVPRO of Greater St Augustine/St Augustine Beach is a full service restoration company that takes on any job! 

Tough Restoration Jobs - no one else knows how to do in St Augustine

9/26/2015 (Permalink)

All systems go! SERVPRO in St Augustine has the logistics in place to take on any job!

Our customer needed a knowledgeable mold remediation as the house she was trying to sell failed house inspection and subsequently the offer was rescinded.

Crawl space mold growth - no one else has the know-how to perform these tasks in St Augustine. SERVPRO of Greater St Augustine/St Augustine Beach is truly greater than the rest!  

We are here to help with ALL your restoration needs.

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. Full service means from removing any sign of damage to making things "Like it never even happened" – we are able to manage the entire process! 

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Mold Remediation in St Augustine Beach

9/15/2015 (Permalink)

SERVPRO of Greater St Augustine/St Augustine Beach is on the scene of mold remediation in St Augustine Beach. We are the mold assassins!

St Augustine Beach - SERVPRO of Greater St Augustine/St. Augustine Beach were called upon when mold was discovered in a finished garage. No one knows Mold like we do here at SERVPRO of Greater St Augustine/St. Augustine Beach. Third party mold inspector (required by Florida State law for all mold remediation) liked our services so much she immediately decided to work exclusively with SERVPRO of Greater St Augustine/St Augustine Beach for all mold remediation needs/jobs in St Augustine and St Augustine Beach Area - we are so excited! 

Our services range – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of St. Augustine Saves the Day

9/4/2015 (Permalink)

We playfully call our versatile box truck Boris....shhh...this is Boris, in his natural habitat (golf commentator voice). #SERVPRO!

As SERVPRO of Greater St Augustine/St Augustine Beach was attacking the moldy refrigerator and bio contaminated kitchen, there were many unforeseen obstacles the team had to overcome. Needless to say, the only SERVPRO located in St Augustine exceeded all expectations for its residents yet again. Just in time for 450th celebrations SERVPRO of Greater St Augustine/St Augustine Beach put smiles back on our customer's faces. We are ecstatic to be located in the heart of St Augustine and to deliver for all Old City residents. 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. Full service means from removing any sign of damage to making things "Like it never even happened" – we are able to manage the entire process. 

SERVPRO of Greater St. Augustine Biohazard Cleaning

9/1/2015 (Permalink)

World Golf Village - SERVPRO of Greater St Augustine/St. Augustine Beach is faster to any size disaster!

While a family was away on vacation, the refrigerator stopped working, resulting in mold and bio contamination. SERVPRO of Greater St Augustine/St Augustine Beach was faster than anyone to this situation. We do not have to drive all the way from Jacksonville! Excited to  prep this nice kitchen for a new refrigerator.

Our truck was in front of this World Golf Village neighborhood. Rest assured we made it "Like it never even happened." 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.