Secure Your Business Against Storm Season Havoc with SERVPRO of St. Augustine's MSA

5/13/2024 (Permalink)

As storm season approaches, businesses across St. Augustine, St. Augustine Beach, S. Nocatee, and World Golf Village are bracing themselves for potential challenges. From severe storms to flooding, the threat of water damage looms large. Amidst this uncertainty, having a Master Service Agreement (MSA) with SERVPRO of St. Augustine offers peace of mind and proactive protection for your commercial facility.

Priority Response When Every Minute Counts

During times of emergency, such as severe storms and flooding, every minute is crucial. With an MSA in place, your business gains priority status for response and restoration services from SERVPRO®. Our team springs into action immediately, minimizing downtime and mitigating further damage to your property. You can rest assured that help is on the way when you need it most.

Proactive Facility Review for Enhanced Preparedness

Prevention is key to avoiding extensive water damage and costly disruptions to your business operations. As part of our MSA program, SERVPRO conducts a comprehensive review of your commercial facility before storm season hits. This proactive approach allows us to identify potential vulnerabilities and implement preventative measures to safeguard your property against water intrusion. By addressing issues proactively, we help you mitigate risks and fortify your business against storm-related challenges.

Set Vendor Pricing for Budget-Friendly Solutions

In the aftermath of a storm or flooding event, the last thing you need is unexpected expenses adding to your financial burden. With an MSA from SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village, you benefit from set vendor pricing for our services. This transparent pricing structure ensures that you receive fair and consistent rates, helping you budget effectively and avoid any financial surprises during the restoration process. Our goal is to provide cost-effective solutions without compromising on the quality of our services.

Partner with SERVPRO for Storm Season Preparedness

Don't leave your business vulnerable to the unpredictable nature of storm season. Secure your peace of mind and protect your commercial facility with a Master Service Agreement from SERVPRO of St. Augustine, St. Augustine Beach S. Nocatee & World Golf Village. From priority response during emergencies to proactive facility reviews and set vendor pricing, our MSA program offers comprehensive protection and support for your business. Prepare for the unexpected today and ensure that your business is ready to weather any storm that comes its way.

Contact our Marketing Department today at 904-429-4457 to learn more about our MSA program and how we can help safeguard your business against the impact of severe storms and flooding. Together, let's fortify your commercial property and ensure business resilience in the face of a natural disaster.

Rapid Response: SERVPRO of St. Augustine Saves the Day in Commercial Water Damage Crisis

5/8/2024 (Permalink)

Our team is ready to respond to your call 24/7/365!

In the bustling heart of World Golf Village, where hospitality meets luxury, unforeseen disasters can strike even the most meticulously managed properties. Recently, a full-capacity hotel faced a crisis when its sprinkler system unexpectedly activated, resulting in water damage across multiple floors. However, amid the chaos, they knew to call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village! 

With a reputation for swift action and unparalleled expertise, SERVPRO of St. Augustine, St. Augustine Beach, and S. Nocatee rose to the occasion, demonstrating why we are the trusted name in commercial water damage restoration.

The water damage incident threatened to disrupt the hotel's operations, but within the hour of the emergency call, our team was on-site, ready to assess the situation and implement a strategic plan of action.

Utilizing advanced moisture mapping technology, our IICRC- Certified technicians swiftly identified the extent of the water damage, leaving no corner unchecked. From ground level to the highest floors, every affected area was documented, laying the groundwork for mitigation efforts.

Understanding the urgency of the situation, we wasted no time in performing the necessary demolition and removal of water-damaged materials. By swiftly removing wet materials and setting drying equipment throughout the damaged structure, we were able to prevent the spread of moisture and mitigate the potential for secondary issues like structural issues or microbial growth.

Due to our rapid response and meticulous attention to detail, the hotel was able to navigate through the crisis with minimal disruption to its guests and operations. What could have been a catastrophic event was swiftly contained and resolved, allowing the business to focus on delivering exceptional service to its guests.

The recent water damage event at the World Golf Village hotel serves as a testament to the role that SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village plays in safeguarding commercial properties against water damage disasters. With our round-the-clock availability, unmatched expertise, and unwavering commitment to excellence, you can count on us to make it "Like it never even happened."

In the dynamic landscape of commercial property management, where every moment counts, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village is the partner you can trust to deliver swift, effective solutions when disaster strikes. From water damage restoration to mold remediation and beyond, we are the first line of defense against unforeseen challenges, ensuring that businesses can continue to thrive even in the face of disaster!

Restoring Our Local Business Community: Commercial Water Damage Cleanup and Restoration

4/2/2024 (Permalink)

Our team is ready to respond to your emergency 24/7 and is committed to being onsite within 60-90 minutes!

Water damage can be a devastating blow to any commercial building, disrupting operations and potentially causing significant financial loss. At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village, we understand the urgency of restoring commercial properties swiftly and efficiently. Below we explore our comprehensive water damage cleanup and restoration services and how our approach can help local St. Johns County businesses get back on track after a water-related disaster. 

Identifying the Source:
The first step in any commercial water damage restoration is identifying the source of the water intrusion. Whether it's a burst pipe, roof leak, or flooding, our IICRC-certified technicians conduct a thorough assessment to determine the cause of the damage and develop a tailored restoration plan.

Extraction and Cleanup:
Time is of the essence when it comes to water damage cleanup. Our team utilizes state-of-the-art equipment to extract standing water quickly and efficiently from the affected area. We then employ industrial-grade dehumidifiers and air movers to dry out the space to aid in the prevention of microbial mold growth and secondary damage.

Specialized Equipment and Techniques:
Commercial buildings often have unique features and materials that require specialized restoration techniques. Whether it's restoring hardwood floors, salvaging sensitive electronic equipment, or cleaning delicate fabrics, our team has the expertise and equipment to handle any challenge or specific need. 

Minimizing Business Disruption:
At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village, we understand the importance of minimizing disruption to business operations during the restoration process. That's why our team works swiftly and efficiently to restore your commercial property to its pre-damage condition, allowing you to resume normal operations as soon as possible.

Comprehensive Restoration Services:
From water extraction and drying to structural repairs and content restoration, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village offers comprehensive water damage restoration services tailored to meet the unique needs of commercial properties. Our goal is to provide fast, reliable service that exceeds your expectations and restores your peace of mind by being a one-stop shop for all your property restoration needs!

When water damage strikes your commercial building, trust the experts at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee & World Golf Village to provide prompt and professional restoration services. With our specialized equipment, advanced techniques, and dedication to customer satisfaction, we'll have your business back up and running in no time. Contact us today to learn more about our commercial water damage cleanup and restoration services.

Is your Greater St. Augustine Business Hurricane Ready?

4/28/2023 (Permalink)

In less than a few months, Floridians will kick off the official hurricane season, which, according to the National Weather Service, starts June 1 ends on November 30.

According to a report released by AccuWeather, those in the Sunshine State who are still recovering from punishing hurricanes, such as Ian and Nicole, say the state will once again be at a higher risk than other parts of the country. And, as many of us have seen, hurricanes are not particular about what type of properties it effects. Many commercial property owners and building managers fall victim to catastrophic damage. 

As a building owner or manager in a coastal state, especially small businesses, losing your storefront and merchandise can cost more than just money. It can cost your very own livelihood. Sometimes, this damage is unavoidable. But oftentimes, it is a matter of careful planning and preparedness before the storms that can be a matter of your overall business’s survival. Here are a few key steps to take to remain vigilant about hurricane preparedness.

Plan

This might seem cut and dry, but it is crucial for those who operate along the coastline to know their risk. And this doesn’t exclude those who are further inland. Ask your local emergency management office about the history of hurricanes in and around your facility. Contact your local SERVPRO franchise to schedule a full-walk through, including an emergency readiness plan created by our field experts, specifically tailored to your commercial business. Consider investing in flood insurance if you have not already. This will greatly speed your recovery if a hurricane does cause flooding. To learn more about flood insurance, contact your insurance company, or visit floodsmart.gov.

Clean

Prepare your site by having a local roofer or facilities crew member remain diligent about keeping your roof free and clear of debris. This also includes trimming any overhanging tree branches, as well as removing any loose objects. Get a pre-storm inspection from your local SERVPRO professional. Our full-service mitigation services also include maintenance performance such as sealing, clearing out drains, and more. Verify electrical wires are adequately anchored to the roof, and check that hatches and doors on HVAC units, electrical boxes, and other fixtures are closed and locked.

Coordinate

Along with your local SERVPRO franchise, make sure to have a good list of preferred vendors that operate inside and outside your business. These third parties, which are also listed in every specific ERP created by your SERVPRO professional, are vital, especially during state-wide emergencies.

Do you have the contact information for your power company handy? What about your internet provider? This includes, along with the phone number, a direct link to the company website, which often will post regular updates to outages. Having your insurance agent or broker’s contact is critical. Make sure to touch base to ensure you are fully ready and covered by storm protection. Have the local number for your emergency responders and local law enforcement. Be aware of your location within the municipality to ensure you get the most accurate and quickest response.

Protect

Property damage not only leaves you exposed to the elements, but also makes your business vulnerable to other forms of serious loss.

Make sure to back up all of your data. Ask yourself: is my data backed up off-site? How often? How are my proprietary company secrets protected? Check with your insurance provider about your coverage prior to any storm. Do you have a phone chain for contacting employees regarding closings? Have you correctly identified essential workers? Does everyone know where to go in an emergency, whether to evacuate or shelter in place? 

Consider implementing a contingency operations plan for after the hurricane strikes. Practice your plan with employees and stakeholders every few months. This will also help you to anticipate any changing variables and challenges.

Collect

Along with a hurricane preparedness kit, commercial businesses should also set aside a reserve ready in case the storm makes landfall. This should not only be enough to cover not just the initial cost of supplies, but also any extra materials needed for the days after the storm. And, just setting aside extra disaster response supplies that are more inclined to run out, such as batteries and non-perishables, give you a leg-up when it comes to competing businesses that might not have done the same.

Even if your property is only predicted to succumb to the high wind elements of a tropical storm doesn’t mean that you should skimp on stashing extra supplies. Always have a storage supply of material to protect the exterior of your building. This includes any materials recommended for boarding up the doors and windows of your business. Whether you are on a floodplain or not, make sure you have enough sandbags to keep the heavy rain outside of your property. Stash a few tarps and long, strong nails in case the strong wind tears a hole through your roof. Even a tiny leak, especially in a catastrophic storm, can have a devastating impact.

Better yet? Call your SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village franchise today to schedule a walk-through from one of our own field experts who can identify even the smallest of issues that could have a major structural impact when mixed with the elements of a catastrophic storm.

Contact

Our storm disaster recovery team make it so we can help all of those in need that had water damage and other storm damage losses. Call SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village today for a free estimate at (904)-615-9609! Our calls are never outsourced so you will always speak to someone on our team! We are here to help and can return your property back to like it never even happened. 

Spring break can be quiet the time for commercial businesses here in St.Augustine!

3/15/2023 (Permalink)

Hotels, resorts, schools!

Here in St. Augustine many people travel from all over to visit the old city downtown area and the long shelly beaches. Hotels and resorts are at full occupancy and many employees are running around pretty chaotic. Many accidents and disasters happen around this time of the year with everything being so packed and people are known to get out of hand on spring break and one thing leading to another! All it takes is some ruff housing and a sink is broken, a resort is flooded, or a vacation rental property has a few inches of water in it. Here at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village we are able to respond to these incidents around the clock whether it be that or a couple teenagers taking part in some vandalism, we respond 24/7 to ensure your property is back to normal in no time! With school out for a week at a time and empty turning off equipment and thing and then turning them back on can also lead to malfunctions and disasters! Any facility or property could have a disaster of any sort such as a pipe burst, accidental fire, malfunctioning appliances and accidental disasters! 

What should you do when this happens??

Keep calm and call SERVPRO AT (904)-429-4457! We will first provide you with a free estimate or respond to your emergency call then quickly and communicate a plan of action to restore, clean or rebuild your home, business and/or property. We work with many other commercial level companies so that we can provide you with their info in needed but for the most part you will have to look no further then SERVPRO as we are a one stop shop. 

All commercial property's experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its lifespan. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village

No job to big, SERVPRO is here for all your commercial needs!

2/3/2023 (Permalink)

Commercial Restorations

There's never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has the training and expertise to respond promptly with highly trained technicians to get your property back to business.

We can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 2100 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We are part of a national network of over 2100 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Mold can spread quickly through a property if left untreated. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition.

We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. 

We are proud to serve our local communities:

• St. Augustine, FL
• St Augustine Beach, FL
• Vilano Beach, FL
• Hastings, FL
• Crescent Beach, FL
• Fort Matanzas, FL
• Casa Cola, FL

Call SERVPRO today for all your Commercial needs! (904)429-4457

No job too big, no job to small! Got a disaster in the old city?

1/18/2023 (Permalink)

SERVPRO has your property covered Commercial or not and the manpower to service an entire city!

Can SERVPRO handle this job?

Well, the real question is, What can't SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village handle?

The short answer is there isn't much our team of highly experienced and professionally trained technicians can't handle! The worst thing that has happened to your property is another day on the job for our team. Our services are very broad on what we offer as we work on just about any restoration, reconstruction and cleaning. 

If your commercial property has been shut down or affected by a disaster or problem, then our team is here to assist you like it never happened! Whether it's a Biohazardous job that is a cleanup of only a couple feet or an entire facility affected by a flood, fire or even mold, SERVPRO has a solution for that!

Why SERVPRO?

Commercial jobs can be tough for small businesses or expensive for them to outsource several crews but not SERVPRO. Our jobs are done effectively and efficiently with our team being all in one cleaning, restoration and reconstruction. And we know you may need an estimate, which we do for free. Commercial jobs differentiate from residential because commercial jobs may be needed to be done overnight which is part of the reason, we operate on a 24/7/365 basis. SERVPRO also knows that commercial work may have specific guidelines, rules, material and instructions that are needed to be followed. As our friend and customer, we want to treat anyone to a free (ERP) emergency ready profile which is a digital or printable document with instructions, who to call and the shutoffs around the facility in any case of an emergency you or your team may be able to use this to minimize damages. The ERP is highly recommended in the field of commercial facilities. Our expertise and knowledge on the problem allows us to terminate the problem as if it never happened.

Call us today at (904)429-3353

Does Your Business Have an Emergency Readiness Plan?

5/25/2022 (Permalink)

Don't wait for disaster to strike to begin planning for an emergency. Call your local SERVPRO today and ask about setting up an ERP!

When an unexpected disaster occurs, whether it be storm damage, water damage, or a fire, many businesses struggle to fully recover in the aftermath. Having a plan in place to be prepared for emergencies can make the difference between surviving a disaster or not. Does your business have an emergency readiness plan?

How businesses are impacted by disasters

Some businesses may never recover following a disaster, having lost too much time, clientele, or inventory during the recovery process. A fire to a business is devastating and can cause it to completely shut down; for many businesses regardless of size, extensive downtime can mean a huge financial impact. According to the Federal Emergency Management Agency (FEMA), almost 40 percent of small businesses never reopen their doors after a disaster. However, the ones that do survive usually have a preparedness plan in place.

What is an emergency readiness plan?

While an emergency readiness plan can’t stop a disaster from happening, it can help a business be ready to handle a disaster during the event and be better prepared to recover after a disaster. One-way SERVPRO of Greater St. Augustine helps local commercial facilities be prepared is with the ERP profile. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY  Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage

• A no-cost assessment of your facility.
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
• A guide to help you get back into your building following a disaster.
• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
• Identification of the lone of command for authorizing work to begin.
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Contact SERVPRO of Greater St. Augustine to get your St. Johns County business ready

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is well-versed in disaster recovery and remediation. If you want to better prepare your business for any unexpected disaster, contact SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to learn more. You can also read more about SERVPRO’s ERP to understand how it can help prepare you for any emergency and offers helpful tips and best practices. Already experienced an unexpected disaster and need help? Call SERVPRO 24/7/365 at 904-429-4457. We’re faster to any disaster and can help you recover and get back to business in no time!

SERVPRO of Greater St. Augustine is Your Commercial Restoration Expert!

5/19/2022 (Permalink)

When it comes to commercial fires, there’s always a risk of fire for a number of reasons. As a matter of fact, a fire occurs in a structure at the rate of one every 64 seconds, and a home fire occurs every 89 seconds. This is according to the National Fire Prevention Association (NFPA). If your business experiences a fire, it’s best to call in commercial restoration experts like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to help restore your St. Johns County home!

How fires occur in commercial buildings

NFPA research has found that structure fires accounted for 20% of the fires, but 49% of related deaths, 80% of injuries, and 67% of property damage. How do fires occur in commercial buildings? The five most common causes of fires in commercial buildings are cooking equipment, heating equipment, electrical and lighting equipment, smoking materials, and intentional fire setting. Regardless of the cause, a serious fire in a business is catastrophic and costly to the building, the business itself, and the customers it serves.

Remediation after the fire is extinguished

Even when the fire is quickly extinguished, there is still likely going to be significant and secondary fire damage. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has trained IICRC certified technicians and resources to respond to your disaster and provide commercial remediation services. Even if the damage appears minor, calling in the experts is your best bet.

Every hour spent cleaning up is an hour of lost revenue, productivity, and potential customer loss. SERVPRO understands the urgency of quick, professional, and thorough remediation of a fire that occurs to a business, knowing how to address not only the fire damage but secondary damage caused by fire extinguishing efforts such as water or chemicals. When the need arises for professional cleaning or emergency restoration services in addition to reconstruction capabilities, we have the expertise and the knowledge to get your property back in business.

Work with SERVPRO for commercial remediation

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village specializes in the cleanup, restoration, and reconstruction of residential and commercial property after a fire, smoke, or water damage event. We have the equipment, expertise, and experience to restore your fire and smoke damage to its preloss condition. Call us at 904-429-4457. We’re here to help 24/7/365!

Have Water Damage in your St. Johns County Commercial Space?

4/22/2022 (Permalink)

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help minimize business interruption when it comes to water damage! 

We got a call early in the morning when a local St. Augustine medical office staff arrived at work for the day to learn that a pipe had burst on the third floor of their building, flooding their office space and patient areas. They quickly called us to come out and assess the damage and start extracting the water as they had patients scheduled for appointments throughout the day. We were able to get a team on-site within the hour and create a plan where we could handle the water damage and set equipment, while they still saw scheduled patients and carried on with daily tasks. 

One of our goals at SERVPRO is that when disaster strikes, we will work to minimize interruptions to your business and daily life which we know is essential to our commercial clients and their customers. We have the knowledge, staff, and equipment to handle any loss, big or small as quickly as possible to make it "Like it never even happened." 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we have an on-call team ready to respond to your disaster 24/7/365 because we know that a quick response time is key to a successful dry out. Call us at 904-429-4457, a team member will always answer your call and assist with any questions you may have!

With Hurricane Season Quickly Approaching, Is Your St. Johns County Commercial Property Emergency Ready?

4/22/2022 (Permalink)

Call us today and ask our marketing department to help you create an Emergency Ready Profile! This helps us minimize business interruption!

Like most commercial properties, your facility probably has an emergency exit plan in place with illuminated signs leading occupants to safety, and even facility maps strategically placed to identify alternate routes out of the building. But have you developed a thorough contingency plan? Does that plan include resources focusing on the first 24-48 hours to help get you back in your building as quickly as possible?

If you answered no to either of those questions or just think your emergency plan could use some updating, SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help! 

As many as 50% of businesses may never recover following a disaster such as a fire, flood, or storm damage. That's 5 out of 10 businesses, don't let your business become a statistic. We support local businesses and we don't like to see them close down! Especially not due to a disaster like a hurricane, flood, or fire. So not only can our professionally trained crew respond to your fire or water damage loss 24/7/365, but we can also provide you assistance in developing an Emergency Ready Profile. This is a no-cost assessment that allows us (and you) to gather and document important information to help prepare for a disaster.

With our SERVPRO Emergency Ready Profile, critical information like phone numbers and location photos of water and gas shut-offs are available in seconds on our free mobile app in the event an emergency situation occurs. By having an ERP, your odds of going out of business due to a disaster are dramatically reduced, because the faster the mitigation process begins, the less damage and less expense along with minimizing business interruptions by having an immediate plan of action.

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is ready to respond to your emergency and help you prepare for it. Call our office for more information, at 904-429-4457! Should disaster strike and your business suffer water or fire damage in St. Augustine or surrounding St. Johns County, you can count on your local SERVPRO to make it "Like it never even happened." 

Here to Help with a Large Commercial Loss in World Golf Village!

4/14/2022 (Permalink)

No water damage loss is too big or small for SERVPRO of Greater St. Augustine/ St. Augustine Beach!

Over the past week, our SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village team has been working on a large commercial loss that affected 4 floors, 60 rooms, and almost 200 pieces of equipment. The call came in over the weekend and took our on-call crew about 24 hours to extract standing water, complete needed demolition, and set drying equipment. 

Throughout the week we have continued to monitor the drying process and equipment to ensure the property has a quick and successful dry out so that the hotel can go back to operating at full capacity, "Like it never even happened." 

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, you can count on us to respond to your water damage emergency within 60-90 minutes. Big or small, we have the equipment, knowledge, and staff to restore your property to preloss condition and help walk you through this stressful time. We know that water damage and emergencies don't stick to normal business hours, that's why neither do we! You can call us 24/7/365 at 904-429-4457!

Is Your Office Building Prepared for An Unexpected Disaster?

3/17/2022 (Permalink)

If you own or manage an office building or other type of commercial space, fire safety and emergency preparedness should be a priority. Being prepared with a well-thought-out emergency plan can not only protect your property but potentially save the lives of the people in the property in case of an emergency. Keep reading below to see if your building is prepared should disaster strike!

Have Functioning Fire Extinguishers Readily Available 

You want to ensure that you have a suitable number of fire extinguishers readily available throughout the building, clearly labeled and accessible. Taking additional time to try and locate an extinguisher during an emergency can create a more dangerous situation and lead to more damage. Your fire extinguishers should be tested on a regular basis to make sure that they are functioning properly, as well as any fire suppressant or sprinkler system. 

Check Your Smoke Detectors and Fire Alarms 

Your smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly in case of an emergency situation. Also, confirm that your building has a clearly marked exit plan so that occupants know to safely exit the building. 

Implement Safety Training 

An important step for safety preparedness is safety training for both homeowners and business owners. Including a fire safety training course in your workplace will help the occupants to know exactly what they do should an emergency of any kind occurs such as a gas leak, a fire, severe weather, or flooding. You can also contact our local St. Johns County Fire Rescue for information available to help implement safety procedures in your place of business. 

Emergency Exits 

Having illuminated emergency exit signs can help direct occupants out of the building in case of an emergency. Make sure that the emergency exit is not obstructed and easily accessible at all times. 

Have an Evacuation Plan

Have your commercial building inspected for any potential fire code issues or potential safety hazards. From there conduct regular fire drills and educate employees on where emergency exits, fire extinguishers are at and how to properly use them. Another useful tool would be setting up your free SERVPRO Emergency Ready Plan. This no-cost assessment of your facility can help you get prepared with any issue that may come along, and if restoration work is required, ensure that the process is able to start as quickly as possible, keeping damages and costs down. 

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is here to help 24/7/365 should disaster strike! Call us at 904-429-4457 to dispatch a crew or get more information on how we can help make it "Like it never even happened." 

Why Commercial Cleaning is Important for Your St. Augustine Business!

2/3/2022 (Permalink)

There are a lot of issues that business owners are constantly working through on a regular basis to keep their business running from daily operations, sales, HR, accounting issues, to balancing a healthy home/work balance the list goes on and on... With so much on their plate already, sometimes issues such as regular commercial cleaning of the business slip through the cracks. Skipping a deep commercial cleaning may not seem like a big deal, but ensuring that you have a clean, fully operational business plays a big role in your relationship with your staff and customers.

Commercial Cleaning is Important to Businesses of All Sizes!

Why is maintaining professional commercial cleaning from a company like SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village so important? Here are some of the benefits of prioritizing workplace cleanliness:

• It reduces the need to replace supplies and equipment as often.
  We are big supporters of restoring items along the way vs replacing. When dirt and grime are left to build up, they will cause unnecessary wear and tear on your office equipment. Flooring can become stained and unkempt, and office furniture left uncared for is unsightly, not to mention unsanitary. Regular professional commercial cleaning and maintenance will save you costly replacements of these items.
• It can help you find and fix damages before they become a problem.
  Regular deep cleaning can help you catch issues you might not notice. Regular cleaning maintenance can help you see the signs of water damage and mold growth that may otherwise go unnoticed. Mitigating damages from leaks are much easier to deal with at the beginning of the issue and easier to resolve. The longer the damage from a water leak goes on, the higher the costs for repairs are going to be and the higher the risk of mold.
  
  
• It can positively affect employee morale. 
  An unclean workplace makes it difficult to concentrate and has been proven to cause stress, especially for those people who are highly sensitive to uncomfortable surroundings. When your workers are happy and productive, your customers and clients will know it, and an atmosphere of positivity will affect your business by encouraging repeat sales and referrals.
  
  
• It gives your business an image and reputation of professionalism.
  If your business looks like a mess, most people may assume it’s unprofessional. Water-stained walls, dirty carpets, unkept furniture and machinery, and dusty light fixtures can give your prospective customers the idea that you are not a professional or clean business which can negatively impact your business as a whole. Simple commercial cleaning on a regular basis can help address this!

Why Choose SERVPRO of Greater St. Augustine for Your Commercial Cleaning Services?

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we offer the unique value of being a one-stop resource for all your commercial and damage restoration needs. We offer a variety of cleaning services, including:

• Air Ducts and HVAC
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

When grime, odor, water, and moisture challenges go beyond the scope of your regular janitorial staff and maintenance crew, you can count on your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village for prompt, efficient service.

Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best. In addition, if our commercial cleaning team finds signs of damage from water or mold during our services, we can not only alert your business promptly but can work with you to address the situation, regardless of how substantial the damage is so we can work on a plan to mitigate the issue and get your business back to normal as quickly as possible "Like it never even happened." Call us at 904-429-4457 to schedule your free estimate or 24/7/365 for emergency services!

Is Your St. Augustine Business Practicing Good Fire Prevention and Safety?

1/20/2022 (Permalink)

SERVPRO of Greater St. Augustine thanks our local fire department for helping keep local commercial properties safe from fires!

Fires can be devastating to both businesses small and large. According to FEMA, 40% of businesses do not reopen after a disaster and another 25 percent fail within one year after. That is why it is crucial to protect your business from preventable disasters by keeping up with the latest fire safety codes. To help your business practice fire safety and prevention, follow the steps below.

Preventing building fire Damages By Following the Fire Code

The Florida Fire Prevention Code is updated every 3 years. It is a resource comprised to accurately apply and enforce requirements that help and protect life and property. The fire codes are enforced by local fire officials within each county, municipality, and fire district in the state. 

Unfortunately, too many commercial property owners fail to update the fire prevention system they have in place when these updates are made but it’s important to stay informed and in code for your safety.

The 11 most common code violations in commercial properties are:

1. Improper use of extension cords. This is one of the most serious and most common, you should never attach extension cords together, to permanent fixtures or pass them through holes in the wall.
   
   
2. Blocked exits and fire doors. It is critical to keep all doors and exits unblocked 100% of the time. 
   
   
3. Non-illuminated, flickers, blocked exit signs, and faulty lighting. 
   
   
4. Improper storage in fire pump and riser rooms. Fire marshalls often see miscellaneous items stored in here and in the event of an emergency, slows or prohibits their ability to work and accesses needed equipment. 
   
   
5. Blocked exterior fire department connection and valves. Landscaping such as trees, bushes, boulders or business equipment, pallets, and dumpsters are often in the way of the access points. 
   
   
6. Incorrect fire sprinkler system. Your fire sprinklers have to be up to code for your company's business and purpose. 
   
   
7. Fire extinguisher issues. Missing, damaged, or partially used fire extinguishers are especially common 
   
   
8. Broken smoke detectors. Sometimes large facilities have difficulty keeping up with missing or faulty smoke detectors. 
   
   
9. Fire alarms or pull stations not working. Fire alarm pull stations should not be blocked and should remain visible at all times. 
   
   
10. Items hanging from sprinkler heads or pipes. When hanging things from sprinkler heads or pipes, it's easy to accidentally activate them, resulting in water damage to the affected area. 
    
    
11. Not keeping proper records. As the owner of the building, it is your responsibility to retain copies of your inspection and repair records. 

How to Ensure You’re Following The Fire Code to Keep Your Business Safe

The common violations listed above are simple to avoid considering the potential alternative and should be taken more seriously. If you’re unsure how to follow these basics, contact your local St. Johns County Department and request to have a firefighter come to visit, prior to the official inspector, and educate you on the fire hazards in your commercial property as well as any violations that exist. This will help keep your business protected from fire and within code.

I Experienced a Fire. What's Next?

Unfortunately, even if you do routinely practice fire safety and prevention techniques fires still happen, resulting in significant water and fire damage. When that happens, you can count on your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village to mitigate fire and water damage losses. 

Fire damage restoration can help restore your commercial property to pre-fire condition, but it’s important to act fast to get fire remediation specialists out as quickly as possible to address the damage. If you find yourself dealing with commercial property fire damages, trust SERVPRO of Greater St. Augustine, and our professional fire remediation services that we’re known for. With immediate emergency service 24/7, call us at 904-429-4457 and our trained fire technicians will be there to restore your commercial property damaged by fire.

3 Tips to Prepare Your St. Augustine Business For Natural Disasters

4/19/2021 (Permalink)

You can't plan storm damage, but you can make a plan to handle storm damage. SERVPRO of St. Augustine, St. Augustine Beach is here to help!

You need the April showers to bring May flowers, but you don't need the water & storm damage that can come with all the Spring rain.

Natural disasters such as hurricanes and flooding can threaten the safety of your business and employees. That’s why it’s essential to have a plan in place that can help you minimize damage and ensure your workers are protected. Below are a few tips for developing a protocol plan, including when to contact emergency cleaning services.

How to Prepare Your Company for a Natural Disaster

1. Identify the Risks

As a business owner, you must prepare for disasters, both large and small, natural or manmade. The first step in doing this is to identify situations that pose a risk. For instance, in Florida, hurricanes are a top threat. Other risks might include fires, tornadoes, or power outages. If your business is considered high-risk, such as a laboratory that contains hazardous materials, identifying the potential problems will help you prepare accordingly with an evacuation and disaster recovery plan. 

2. Rehearse Evacuation Drills

Once you know which threats to prepare for, conduct drills with all of your employees so they know what to do in case of an emergency. This should include evacuating the building in the event of a fire, or taking shelter if there’s a tornado warning. Employees should know where all of the emergency exits are located, as well as what rooms or closets are away from windows. If you work with hazardous chemicals, have a list of personnel that will be responsible for turning off flames and other ignition sources and shutting off all electrical equipment. Follow up the drills with a discussion so you can go over any potential challenges that may affect the success of the evacuation. Some issues might include keeping employees organized while evacuating and keeping track of personnel. 

3. Make a Recovery Plan

Each day your business is down following a natural disaster is a blow to your bottom line. That’s why it’s essential to write a recovery plan. Identify the essential systems that your business needs to function so you know which issues must be addressed first. For instance, emergency cleaning services such as fire restoration, mold remediation, and water extraction will ensure your environment is safe and comfortable so that employees can get back to work as soon as possible.

If your business endures damage during a natural disaster, turn to the team at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. Based in St. Johns County, FL, we are a locally owned and operated company that specializes in a wide range of residential and commercial emergency cleaning services, including everything from carpet cleaning and fire restoration to mold remediation and water extraction. Our highly trained team of experts can also evaluate your emergency protocol plan and advise changes that will improve its efficiency. Call 904-429-4457 to schedule a free estimate and learn more about our services and how we can help!

Here to Help Minimize Business Interruption

4/16/2021 (Permalink)

When fire, water, or mold damage strikes a commercial facility, it has a negative impact on everyone - the owner, the management, employees, tenants, and of course the customers. 

Even a small fire or water damage must be addressed quickly in order to limit secondary damage and to keep business interruption at a minimum! 

Your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village professionals understand the urgency in responding to your facility following a disaster. 

By arriving quickly, mitigating damage to the structure and contents, and providing effective cleanup and restoration services, our SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village team will work to minimize disruptions and get your business up and running again. When we are done, it will be "Like it never even happened."

If you have any questions, feel free to reach out at 904-429-4457. We are Here To Help 24/7/365!

3 Benefits of Spring-Cleaning your office or Business

4/14/2021 (Permalink)

You have enough to do, let SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf handle your business's spring cleaning this year!

Over time, dirt and grime can accumulate in even the most carefully maintained offices or businesses. A spring cleanup, including carpet cleaning and dusting, will help your business maintain a positive impression and make your office a healthier place to work. Check out the reasons below for more information on why you should invest in professional cleaning services this spring. 

Why Does Your Commercial Space Need Spring-Cleaning? 

1. Improved Air Quality 

Mold developing in the carpets releases spores, which could potentially cause health effects. Dust and germs can also travel through air ducts, spreading strange odors and diseases that may affect your employees, customers, and visitors. Professional carpet cleaning and duct inspections will improve the air quality throughout your building. These services can reduce your employees' sick days by minimizing germs and irritants, making your entire business more productive. 

2. Durable Furnishings

Trapped dirt in the fibers of your carpet and furnishings can gradually wear down the material. Your AC system can also be affected by dust, restricting airflow and enforcing the equipment to work harder than necessary. The additional degradation will eventually cause frequent breakdowns and premature failure. Duct and carpet cleaning will minimize your maintenance costs and help you get the most out of your investments. 

3. Increased Efficiency 

Disorganized stockrooms and filing cabinets will lead to wasted time looking for products or paperwork, which can be frustrating for your employees. Spring cleaning is also a chance to reorganize your storage systems, making it easier for your team to find what they need at a moment's notice. You can also take the time to create more efficient spaces by putting supplies within easy reach. 

If your business or office space is due for spring cleaning, call the professionals at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village. Our team of certified technicians have the tools and the training to handle everything from carpet cleaning to water stain removal for customers through St. Augustine, FL, and surrounding areas. We also offer emergency cleaning services in case the unexpected occurs. Visit our website to learn more about the services we offer and how we can help, or call our office at 904-429-4457 to schedule a free estimate!

SERVPRO Offers Environmentally Friendly Chemicals!

3/17/2021 (Permalink)

SERVPRO now offers environmentally friendly chemical solutions!

Everyone knows that SERVPRO is Green. Our franchise features 10 green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is taking it one step further. Our teams also have access to  “green” environmentally friendly chemicals!

SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village has the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

We also use All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website at SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village or visit http://www.epa.gov/dfe/

Don't forget, our advice, opinions & estimates are always free! Call our office at 904-429-4457 to see how SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village can help you today.

Content Restoration = Happy Tenants!

3/11/2021 (Permalink)

At SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we pride ourselves on fast, professional and quality services. We are highly dedicated to exceptional customer service.

We offer many services from bio-hazard cleanup to catastrophic storm response and everything in-between. 

One of the unique services we offer is document restoration. We realize some documents hold sentimental value and can't be replaced.

If you're a property manager and your tenants unfortunately experience a fire or a flood; wouldn't it feel great to be able to ensure them all of there irreplaceable, invaluable items such as wedding pictures, legal documents, pictures of past loved ones, etc. can be restored to make it "Like it never even happened."  

If SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village is your preferred restoration company; you can ensure your tenants their irreplaceable contents/documents will be professionally restored to preloss condition!

To learn more, contact us at (904) 429-4457 or visit our website here.

A #Greater restoration company makes a #Greater Property Manager!!

Why Choose SERVPRO for Major Commercial Losses?

3/11/2021 (Permalink)

We have a network of over 1,700 SERVPRO franchises to leverage if needed for extra equipment, man-power, supplies, etc. We have a supportive system to help you with your claim process, working with all insurance agencies and carriers. We are dedicated to providing St. Johns County with excellent customer service! Being able to successfully operate a business for a sustained amount of time is always impressive. Our location had humble beginnings in 2015 - we opened with two full-time employees, two trucks and barely enough equipment to complete a proper water damage dry-out in residential home. We looked up to companies that have been in business for a while and have mastered the ability to overcome increased competition, changing market conditions and insurance landscape, changes in the industry, and other adversities a business may face in a span of 30+ years.

Fast forward to this past year, we are one the fastest growing SERVPRO locations in Florida. In we set a record for St. Johns County (for the restoration industry) helping more than 500 customers/neighbors recover from various types of damages.  

This rapid growth has not gone unnoticed. Obviously, we received many accolades from SERVPRO corporate, as well as much recognition and admiration by local Property Restoration professionals.

Most are supportive, some felt threatened by our success and began a campaign to undermine our achievements and network of referrals we have created. One thing is common, these competitors often bolster how long they have been in business.

With that we wanted to take this time and alert all consumers out there that simply having been in business for a "long period of time" should not be the lone factor qualifying one for a project. If a company has been around for that long, typically it must have a reputation, so always check reviews. Always check their community involvement, competency of their staff, and all other relevant information, such as social media, websites etc. It is very easy to get complacent, older companies tend to have an older equipment inventory, low levels of urgency, sense of entitlement, and unwillingness to adapt to newer market conditions and industry trends.

It is a great achievement to be able to sustain longevity in such competitive industry (Restoration), albeit, often companies that bolster their time in business as the core for their qualifications lack major components to truly be able to offer services that are better than competition. As a savvy consumer one should always check consumer reviews, project management’s credentials, condition of equipment and relevance, as well as the organization’s community involvement and their local “footprint”. If a company has been in business for more than 30 years and is truly the industry leader and an active member of the community – these types of companies rarely leverage time in business to swing preferences their way, as everyone knows who they are anyway! If you must mention you have been around for 30 + years, maybe you should change things up a bit and become more noticeable… Just a thought.

Call for a free estimate at 904-429-4457

Commercial cleaning... area's that might get overlooked

1/9/2021 (Permalink)

SERVPRO of Greater St Augustine / St Augustine Beach takes pride in providing exceptional customer service. We go above and beyond for all customers!

Commercial Cleaning – Don’t forget the Area Above the Ceiling!

It’s a common practice for many hotels, restaurants, and healthcare facilities to plan and budget for hiring a commercial cleaning company for quarterly, semi-annual, or annual cleaning of carpets, floors, and even equipment, to ensure that their guests, residents, patients, and even visiting family members will not only enjoy and provide favorable reviews about their experience, but also that they will not be exposed to any potential health hazards because of the proactive measures that were taken.

At times though, during this planning process, one area that can get overlooked, is above the drop ceiling in the kitchens, dietary, dining, and possibly even patient service areas.  There are several reasons these areas can be so critical.

1. There is typically more heat in many of these areas, due to the equipment in use, as well as moisture from hot water and steam from dish machines, etc…
2. Pests are attracted to these areas because of the smells, food and nesting materials they can find, and the darkness and lack of activity.

Contamination from rodent hairs, urine, and feces, is a concern and not to mention the damage they can do from gnawing on electrical wires and other parts of the structure.

And while it may be a common practice for these types of facilities to require their pest control providers to visually inspect the ceilings during their visits and to document any evidence of any of these issues, there is often a disconnect as to who should be responsible for cleaning up what is found.  Very often the documented issues that are found are not taken care of because the pest provider does not offer that type of cleanup service, and the facility itself does not have the manpower or expertise to effectively address these types of issues.

So, the area could remain contaminated, which could contribute to the possibility of several problems:

1. Any maintenance that requires removal of any ceiling tiles could expose the workers and employees to possible health issues related to rodent contamination.
2. Food safety could be compromised below the affected areas
3. Rodent issues could develop to the point where customers or employees start to see live rodents, because the pest company was unable to determine if there was ongoing activity in the building because the original evidence that was documented was never cleaned up!

So, what does all of this have to do with SERVPRO?  Well, I’ll tell you…SERVPRO not only has a team of service professionals capable of quarterly, semi-annual, or annual cleaning of the floors, carpets, equipment, and even walls, but they also have their own products for cleaning and disinfecting the area above the ceiling. Not only that; they are experts at identifying water damage and mold, so while they are working above your ceiling, they can also determine if there are any areas where mold be growing, or water leaks may be evident.

This is a proactive service that while it may not be visible to your guests, residents, visiting family members, and even your own valued employees; it could be more valuable for the protection of “your brand” than any of the other services mentioned.

Why? Because no one wants to find out after the fact that…

1. You have a rodent issue that is being seen by your customers or employees (and of course, posted on social media), that may have been prevented, because your pest technician noticed new evidence of pest activity, because the old evidence had been removed with the last cleaning.
2. Mold can cause health effects. 

So, while SERVPRO will not provide any type of rodent or pest control/elimination service, nor give any recommendations as to how to prevent such issues, we will proactively provide the cleaning of these critical areas, so that you can

• Get more accurate reporting and better service from your pest program provider because you have provided a clean environment in a key area, where any new activity can be recognized and addressed.
• Proactively monitor this critical area and minimize any damage that might be caused by water leaks; such as the development of mold, weakening of the structural integrity of the building due to excessive moisture, or even ceiling tile replacement due to water damage.

While it is true that many of the services SERVPRO offers are reactive in nature, and that our goal is to be, Faster to any Disaster and to make it "Like it never even happened," it’s also true that, “An Ounce of Prevention, is Worth a Pound of Cure!”  That is especially true when it comes to “Brand Protection.”

YOUR BRAND IS WORTH PROTECTING! Let SERVPRO help you make sure that nothing is overlooked… (904) 429-4457

Not even the area: ABOVE THE CEILING!

SERVPRO: AN ESSENTIAL CRITICAL INFRASTRUCTURE SERVICE PROVIDER

3/24/2020 (Permalink)

SERVPRO CONSIDERED AN ESSENTIAL CRITICAL INFRASTRUCTURE SERVICE PROVIDER:

What does that mean?  From the introduction in the Official Essential Services/Travel Authorization Letter for SERVPRO Franchises, we can gain a clear understanding.

The bearer of this letter is a professional performing essential services, as set forth in the Shelter in Place Order or Emergency Declaration issued by your state or local government.  The bearer is engaged in support of critical infrastructure work as defined below.

This designation was further broken down into categories which would more clearly indicate who would be considered as part of this group:

• Workers such as plumbers, electricians, exterminators, and other services providers who provide services that are necessary to maintain the safety, sanitation, and essential operation of residences;
• Workers to ensure continuity of building functions;
• Workers who support hazardous materials response and cleanup; and
• Workers supporting the operation and maintenance of facilities.

So, SERVPRO provides many essential services to our communities.  We are proud to be included in this important group, and we take our responsibility seriously.

At your local SERVPRO of Greater St Augustine / St Augustine Beach franchise,  you can be assured that we are prepared, properly equipped, and that we will adhere to all industry as well as CDC guidelines, when performing our work.

We thank you for the opportunity to be of service. (904) 429-4457

Nicotine Odor Removal: We Can Do It!

3/6/2020 (Permalink)

Cigarette/Nicotine odor removal! Call (904) 429-4457 for a free estimate!

Here at SERVPRO of Greater St Augustine we often get hired to remove cigarette and cigar smoke contamination.  The process  of removal varies based on the strength of contamination or smell, and the area affected. Frequently our customers are not sure of how involved the process may be. Today we wanted to share what professional removal of cigarette smoke odors entails. There are many different steps and nuances in every restoration project. Here are some of the commonly followed steps in a cigarette, cigar, and similar smoke related odor removal process that we follow:  

The process is:

Step 1: Thorough Inspection and Development of Scope of Work

*   Determine how long the cigarette smoke has impacted the area?

 o The longer the presence, the harder it will be to clean.

* Inspect the HVAC ducting, walls, ceilings, furniture, and air quality.

o Nicotine residue will cling to virtually all surfaces and will remain until removed. These surfaces will need to be cleaned thoroughly.

* Remove the furniture and contents from the structure. Place in a cleaning station outside or at your warehouse

Step 2: Ceiling: Depending on the type of ceiling, the cleaning procedures will vary.

Step 3: Walls: All walls will need to be thoroughly cleaned then rinsed using the appropriate products and procedures for nicotine residue removal.  In extreme cases, where staining was heavy and unable to be completely removed, it may be necessary to apply an appropriate sealer to cover it.

Step 4: Floors: The type of flooring is another consideration.  In carpeted areas, both the carpet and padding may need to be disposed of.  Nicotine odors, especially if they are heavy, may not be able to be removed due to the porosity of those materials.  Other types of flooring will require different cleaning methods. 

Step 5: HVAC/Ducting: Thorough cleaning of the duct work will also be necessary to eliminate any possibility of re-introducing nicotine residue into the previously cleaned areas.

Step 6: Furniture and Contents: All furniture and contents will need to be thoroughly cleaned.  In some instances, it may be necessary to discard furniture items, as the difficulty and cost to clean them, may exceed the cost of replacement.

Step 7: Deodorization:  Finally, all areas, as well as furniture and contents will need to be deodorized, to remove any lingering odors.  This process would be repeated up to 4 cycles to ensure complete elimination of all odors.

There you have it.  It’s a detailed process, but fortunately it is a process that SERVPRO of Greater St. Augustine/St. Augustine Beach, can handle from start to finish.  One call, one company, one solution to nicotine related odor problems.  No job too big or too small.  904-429-4457.

SERVPRO going Green(er)

3/2/2020 (Permalink)

Smoke / odor removal, call today for a free estimate! (904) 429-4457

Everyone knows that SERVPRO is Green. Our franchise features 10 green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of Greater St. Augustine / St. Augustine Beach is taking it one step further in 2020. Our teams will have access to  “green” environmentally friendly chemicals!

SERVPRO will now have the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

SERVPRO will also be using All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last new product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website at SERVPRO of Greater St Augustine/St Augustine Beach or visit http://www.epa.gov/dfe/

Don't forget, our advice and opinions are always free! Call our office at 904-429-4457 to see how SERVPRO of Greater St. Augustine / St. Augustine Beach can help you today.

Why get your carpet professionally cleaned?

2/24/2020 (Permalink)

We work magic on carpets!! Let us prove it, (904) 429-4457

Once spring has sprung, many homeowners are motivated to start freshening up their homes for the warmer days ahead. As you tackle your own spring cleaning checklist, there’s no better time to evaluate the appearance of your carpets. If they’re looking a little dingy, schedule a professional carpet cleaning with SERVPRO of Greater St. Augustine / St. Augustine Beach, FL. They are the local authorities on a wide variety of restoration services—from fire and water damage to carpet stains.

Here, they go over a few of the top reasons to have your carpets professionally cleaned this spring:

• Eliminate Winter Dirt & Grime: During the winter months, it’s easy for kids, pets, and adults alike to track in dirt, mud, and debris. This can leave your floors looking unsanitary and unsightly. The surest way to restore them is with a thorough, professional cleaning that goes deep into the carpet fibers to extract stains and erase discoloration.

• Remove Allergy Triggers: As exciting as it is for spring to arrive, it’s also the worst time of year for allergies. Dust, pollen, and other airborne pollutants will settle within your carpet fibers and wreak havoc on any members of your household that suffer from allergies. A professional carpet cleaning will eliminate these contaminants and improve the indoor air quality of your home.

• Prevent Mold Growth: Springtime also brings higher temperatures and increased levels of humidity, which creates the perfect breeding grounds for mold. Professionally cleaned carpets help to prevent the development of fungi by extracting moisture and leaving fibers completely dry.

Regular carpet cleanings will protect your flooring investment for years to come by keeping it plush and brilliant. Contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457 to schedule an appointment, or visit them online for more details about their carpet cleaning methods.

SERVPRO of Greater St. Augustine update

2/24/2020 (Permalink)

SERVPRO vehicle stocked and ready to go

Our team continues to provide outstanding service to the Greater St. Augustine and St. Augustine Beach areas, as well as the rest of St. Johns County.  As a franchise that has now been in existence for almost 5 years, we have established ourselves as the “go to” restoration service provider in the area. Our franchise is backed by the largest restoration company in the world, and with our recent partnership with Blackstone, we are well positioned for continued growth and success.

Of course, that growth could not be possible without a singular focus on providing the best customer service experience possible, each time we are given the opportunity. With SERVPRO providing constant training to our employees, we will continue to grow every day as we service the nations oldest city and the surrounding area.

We are available 24 hours a day, 365 days a year. Our response times are the fastest in St. Augustine and the surrounding area, because we are the only SERVPRO franchise that has a physical presence in St. Johns County. In addition, with our franchise network of over 1800 locations, we are fully equipped to handle any size disaster. 

We also have a reconstruction division at SERVPRO of Greater St. Augustine/St. Augustine Beach; which allows us to take any job from the start all the way to the finish, eliminating scheduling issues and delays.

We believe in our community, and we strive to support local businesses. As a show of our dedication, we offer free estimates for fire, water, and mold damage, as well as free emergency ready programs for all businesses in St. Johns County.

Thank you for helping us to continue to grow our business through your referrals, online reviews, and repeat business.  We are grateful to live and work in this community and are here for you should you ever need us.  904-429-4457.

SERVPRO + Property Managers = Happy Customers

2/20/2020 (Permalink)

At SERVPRO of Greater St Augustine / St Augustine Beach, we want to ensure all local property managers they can rely on us! We are your local 24/7/ full-service restoration company and disaster-recovery team. We are fully licensed, bonded and secured. We offer a wide variety of services from simple carpet cleanings to catastrophic storm damage. Whatever you need, or your residents need, we are just a phone call away! (904) 429-4457

We want to help local Property Managers: Inspire and enhance the lives of their residents, create a flawless living experience for their residents, and build relationships that will help change the way residents think of them!

Why us? You can rely on us to respond fast, quickly arrive at the job-site and inspect the damage and begin mitigation procedures. This will help to get back to business and lower the overall recovery cost. 

We offer residential and commercial services, and we work directly with your insurance. For a stress-free claims process, we can help manage the insurance paperwork and process. If you have any questions regarding our services, please call us at (904) 429-4457!

Lunch & Learn With Local Property Management Group

2/18/2020 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach recently had the opportunity to conduct a Lunch & Learn at PMI St. Johns County.  It was a chance for both SERVPRO and PMI St. Johns County to gain a greater understanding of the service offerings, the areas of expertise, and the resources that each organization can draw upon to accomplish their goals.  It was also a relaxed atmosphere that allowed all of the participants to get to know each other on a more personal level, which allows the business relationship to begin to flourish.

The Lunch & Learn format is just what it sounds like.  We provide the food & drinks, whether it's lunch or an early morning breakfast type meeting.  While we are enjoying the provided items, we have an opportunity to discuss in a relaxed and informal setting, the things that make our organizations unique, the goals we have, the services we offer, and the expertise of our teams.  We also talk about what would be a good referral for either organization and how we can look for opportunities to provide these referrals, as we go about our daily routines.

To sum it up; its just a great way to build a network of trusted business partners, which not only benefits each organization, but also the customers who are provided with trusted, competent service providers.

So, the next time your SERVPRO Marketing Representative suggests that you take advantage of a Lunch & Learn or Breakfast & Learn meeting, why not take them up on the offer.  Your organization will benefit, your customers will benefit, and you won't have to bring a breakfast or lunch that day!  What could be better than that.

Water Damage!!! St. Augustine, SERVPRO of Greater St. Augustine/St. Augustine Beach

3/25/2019 (Permalink)

Here is Boris in action, unloading for a water job! SERVPRO of Greater St Augustine/St Augustine Beach performs water remediation better than anyone else in the area. With SERVPRO's first ever location in the heart of the Old City we are here to be with St Augustine residents and provide quick and quality help when it is needed the most! 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of Greater St. Augustine/ St. Augustine Beach Restoration Education

3/22/2019 (Permalink)

YouTube SERVPRO of Greater St. Augustine/St. Augustine Beach

Did you know that SERVPRO of Greater St. Augustine/ St. Augustine Beach has one of the most watched YouTube Channels of any SERVPRO Franchise?

In our new video series titled "restoration education," we teach you quick tips on how to proceed following a disaster. We also teach you basic information about why using a professional restoration company is so important following a fire or flood.

Watching these videos and following these helpful tips can save you from making costly mistakes. Our certified technicians offer up their expert opinions in under 60 seconds to help guide you on the right path.

Take a moment to check out our YouTube Channel to see everything that SERVPRO of Greater St. Augustine/St. Augustine Beach has to offer! As always, our team members are standing by to assist you in your time of need. We provide free written estimates and we will gladly assist you through the insurance process to make your life easy!

Call us today at 904-429-4457 with any questions about fire, flood, mold, biohazard removal, or commercial cleaning!

Why SERVPRO of Greater St. Augustine and the Surrounding Areas

3/21/2019 (Permalink)

Florida is known for its sunshine and its glorious, heat-filled summer days. Florida is also known for its storms, especially flash storms that can strike without warning and cause major damage. The summer heat makes conditions ripe for house fires. SERVPRO of Greater St Augustine/St Augustine Beach is a locally-owned and operated company, and they’ve seen firsthand the kind of damage that can be caused by floods and fire. As a local company, they are wholeheartedly invested in the community, which is one of the many reasons you can put your trust and faith into their cleanup and restoration services.

As America’s oldest city, St. Augustine has a lot of landmarks and history to preserve, as do the great people of the city. That’s why SERVPRO of Greater St Augustine/St Augustine Beach makes it their number one priority to help clients who have suffered water or fire damage. They provide a range of restoration and cleanup services, including water damage and storm damage restoration service, water extraction from floods and other mishaps, mold remediation, fire damage repair, and emergency cleaning services.

St. Augustine is also invested in supporting their own, and SERVPRO is not just a company located in St. Augustine, their team is made up of residents, homeowners, and homegrown Floridians, just like their clients. They treat customers like neighbors because they are neighbors. SERVPRO staff members have gone through storms and fires, just like their customers. They understand not just the hassle but the heartache. They make it their mission to help you through it, quickly, efficiently, and affordably, so life can get back to normal as soon as possible.

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, SERVPRO of Greater St Augustine/St Augustine Beach is ready to help you if you’re in need. To schedule an appointment, call (904) 429-4457. Visit the website to see a full list of restoration and emergency cleanup services.

3 Tips to Prepare Your St Augustine Business for Natural Disaster

3/6/2019 (Permalink)

SERVPRO St Augustine/St Augustine Beach's truck out by the Synagogue, downtown St Augustine, after hurricane Matthew's landfall in 2017.

Natural disasters such as hurricanes and flooding can threaten the safety of your business and employees. That’s why it’s essential to have a plan in place that can help you minimize damage and ensure your workers are protected. Below are a few tips for developing a protocol plan, including when to contact emergency cleaning services.

How to Prepare Your Company for a Natural Disaster

1. Identify the Risks

As a business owner, you must prepare for disasters, both large and small, natural or manmade. The first step in doing this is to identify situations that pose a risk. For instance, in Florida, hurricanes are a top threat. Other risks might include fires, tornadoes, or power outages. If your business is considered high-risk, such as a laboratory that contains hazardous materials, identifying the potential problems will help you prepare accordingly with an evacuation and disaster recovery plan. 

2. Rehearse Evacuation Drills

Once you know which threats to prepare for, conduct drills with all of your employees so they know what to do in case of an emergency. This should include evacuating the building in the event of a fire, or taking shelter if there’s a tornado warning. Employees should know where all of the emergency exits are located, as well as what rooms or closets are away from windows. If you work with hazardous chemicals, have a list of personnel that will be responsible for turning off flames and other ignition sources and shutting off all electrical equipment. Follow up the drills with a discussion so you can go over any potential challenges that may affect the success of the evacuation. Some issues might include keeping employees organized while evacuating and keeping track of personnel. 

3. Make a Recovery Plan

Each day your business is down following a natural disaster is a blow to your bottom line. That’s why it’s essential to write a recovery plan. Identify the essential systems that your business needs to function so you know which issues must be addressed first. For instance, emergency cleaning services such as fire restoration, mold remediation, and water extraction will ensure your environment is safe and comfortable, so that employees can get back to work as soon as possible.

If your business endures damage during a natural disaster, turn to the team at SERVPRO of Greater St. Augustine / St. Augustine Beach. Based in St. Johns County, FL, this locally owned and operated company specializes in a wide range of residential and commercial emergency cleaning services, including everything from carpet cleaning and fire restoration to mold remediation and water extraction. Their experts can also evaluate your emergency protocol plan and advise changes that will improve its efficiency. Call (904) 429-4457 to schedule an appointment with a representative or visit the website to learn more about their full list of emergency cleaning services. 

SERVPRO of Greater St Augustine is in fact faster to any size disaster! 904-429-4457

2/14/2019 (Permalink)

Our warehouse in St Augustine. Picture shows newest generation insulation vacuum that is also utilized for Duct Cleaning, and specialty air movers.

January was a very exciting month for our crews here at SERVPRO of Greater St. Augustine / St. Augustine Beach. We got all of our crews back from Panama City. We invested in some new technology to help our production team better serve you in your time of need. We also attended classes to continue our education in the field of restoration. We are the only SERVPRO team physically located in St. Augustine, so are faster to any size disaster!

In addition to new equipment, our team purchased our 12th service vehicle and hired new staff members to expand our capabilities. Having 12 vehicles and a staff of 20 - means we are always available to respond to any size job. 24/7 365, SERVPRO of Greater St. Augustine / St. Augustine Beach is here to help our community in St. Johns County.

Please call our office at 904-429-4457 to figure out how SERVPRO can help you! Fire, water, mold, cleaning, construction... We do it all!

Why choose SERVPRO of Greater St Augustine for all restoration needs in St Johns County and Ponte Vedra areas.

2/14/2019 (Permalink)

Our crews in St. Augustine, volunteering their time to build a wheelchair ramp for a veteran in need. SERVPRO provided all labor and materials.

Florida is known for its sunshine and its glorious, heat-filled summer days. It’s also known for its storms, especially flash storms that can strike without warning and cause major damage; that summer heat makes conditions ripe for house fires. SERVPRO of Greater St. Augustine / St. Augustine Beach is a locally-owned and operated company, and as such we have seen firsthand the kind of damage that can be caused by floods and fire. As a local company, we are wholeheartedly invested in the community, which is one of the many reasons you can put your trust and faith into our cleanup and restoration services.

As America’s oldest city, St. Augustine has a lot of landmarks and history to preserve, as do the great people of the city. That’s why SERVPRO of Greater St. Augustine makes it the number one priority to help clients who have suffered water or fire damage. We provide a range of restoration and cleanup services, including water damage and storm damage restoration service, water extraction from floods and other mishaps, mold remediation, fire damage repair, and emergency cleaning services.

St. Augustine is also invested in supporting their own, and SERVPRO is not just a company located in St. Augustine, our team is made up of residents, homeowners, and homegrown Floridians, just like our clients. We treat customers like neighbors because we are neighbors. SERVPRO staff members have gone through storms and fires, just like our customers. We understand not just the hassle but the heartache. We make it our mission to help you through whatever life throws at you - quickly, efficiently, and affordably, so things can get back to normal as soon as possible.

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to help you if you’re in need. To schedule an appointment, call (904) 429-4457. You can also visit our website to see a full list of our restoration and emergency cleanup services and to see some of our staff members. 

The risk of forgoing a professional Biohazard cleanup.

2/13/2019 (Permalink)

SERVPRO of Greater St Augustine/St. Augustine Beach has its trucks out on a recent commercial project.

The Risks of Forgoing a Biohazard Cleanup Crew - SERVPRO of Greater St. Augustine / St. Augustine Beach - St. Augustine | NearSay

Restoration Education Video Series

3/19/2018 (Permalink)

Our staff hosted a fundraiser with donations totaling $1,500 to contribute to families who lost their homes during Hurricane Irma

YouTube SERVPRO Greater St. Augustine / St. Augustine Beach

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach has one of the most watched YouTube Channels of any SERVPRO Franchise?

In our new video series titled "restoration education," we teach you quick tips on how to proceed following a disaster. We also teach you basic information about why using a professional restoration company is so important following a fire or flood.

Take a moment to check out our YouTube Channel to see everything that SERVPRO of Greater St. Augustine has to offer! As always, our team members are standing by to assist you in your time of need. We provide free written estimates and we will gladly assist you through the insurance process to make your life easy!

Call us today at 904-429-4457 with any questions about fire, flood, mold, biohazard removal, or commercial cleaning!

SERVPRO TechSavy Touch in Greater St. Augustine

3/1/2018 (Permalink)

Introducing the Phantom 4 Aerial Drone!

SERVPRO of Greater St. Augustine/St. Augustine Beach would like to introduce you to the newest member of our team.. The Phantom 4 Aerial Drone by #DJI.

This state of the art drone can provide us aerial footage of affected areas that can't be accessed easily by foot. Roof inspections? No problem! The Phantom 4 Drone can fly consecutively for 30 minutes, covering a distance over 3 miles!

The Phantom 4 also features stability sensors that offer obstacle avoidance, automatic braking, and a "return home" feature when the battery is dying, making this one of the safest drones on the market. Additionally, the camera also features a stabilizer, ensuring the highest quality 4k image and video resolution!

With the Phantom 4 joining our team, we are capable of assessing any situation you may encounter, regardless of tough terrain! Call us at 904-429-4457 for more information about free drone estimates!

Visit our website for more information.

SERVPRO Offers Environmentally Friendly Chemicals!

2/20/2018 (Permalink)

SERVPRO now offers environmentally friendly chemical solutions!

SERVPRO is going "GREEN" - SERVPRO of Greater St. Augustine / St. Augustine Beach

The Risks of Forgoing a Biohazard Clean Up Crew

1/31/2018 (Permalink)

Biohazard crews are extremely important for restoration work!

The Risks of Forgoing a Biohazard Cleanup Crew - SERVPRO of Greater St. Augustine / St. Augustine Beach - St. Augustine | NearSay

Indoor Air Quality

1/2/2018 (Permalink)

This is what the coils look like on an A/C unit that has not been properly maintained. You don't want to breathe that in!

Did you know that maintaining proper air flow throughout your home or business can help keep mold from growing? 

Having your A/C unit serviced twice a year helps keep air circulating properly throughout the building. Increased quality with indoor airflow will help cut down on microbial particles in the air, which will help fight against allergies, asthma, COPD, and many other health conditions.

Additionally, Routine maintenance will save you time and money, both in the short term and long term.

Short term, your A/C unit will function more efficiently which will save you money on your monthly utilities. Changing your filters monthly significantly cuts down the amount of work required to service your A/C unit.

Long term, having your A/C unit serviced regularly will increase the life expectancy of the unit. Trust us when we say it is much cheaper to maintain the unit over time than it is to replace it!

SERVPRO of Greater St. Augustine / St. Augustine Beach always uses licensed and insured Air conditioning professionals when we subcontract A/C maintenance and duct cleaning. Don't take shortcuts with your maintenance!

End of the Year Franchise Update

12/20/2017 (Permalink)

Hurricane Irma was so large that it covered the entire state of Florida!

2017 has been an amazing year for SERVPRO of Greater St. Augustine / St. Augustine Beach, but it did not come without its difficult times. St. Augustine was devastated by a hurricane for the second time in two years.

Our staff works 12+ hour days for a month straight, doing everything we can to help our local community get back to their normal lives. The whole city was pushed to its limits, and once again we all rallied together to get through tough times.

Our community came together in December to celebrate the end of the year, and thanks to many of our amazing friends in St. Augustine, we were able to raise $1,500 to donate to the St. Johns Housing Partnership. 

Our Franchise now features a fleet of 10 vehicles, all capable of responding to any size disaster! 

Next year we will continue to grow, but we could not do it without the love and support of loyal customers. Thank you all for the support throughout 2017, and we look forward to many more years of service to our awesome #local community!

Replacing Your Floors? Consider the following:

12/18/2017 (Permalink)

Photos of a home after the floors were removed due to hurricane flooding. The owner replaced the floors with tile to avoid this in the future!

St. Augustine residents have now been forced to overcome the troubling outcome of two hurricanes in the past year. Many of our clients from Hurricane Matthew became repeat customers after Hurricane Irma.

Residents who have homes in low lying areas and are prone to flooding are left with little options to protect their residence from flooding in the event of another hurricane. Raising the house to be higher above sea level is expensive and time consuming.

When a home floods from a hurricane, the water is considered to be grossly contaminated. Anything porous that the water touches is considered compromised and should be removed. This includes laminate flooring, carpet, carpet pad, etc.

One step that homeowners are taking in the second rebuilding process is to add tile floors throughout the entire house. Tile is not a porous material, and does not have to be removed after a floor. While the installation of tile is more pricey, it offers one less thing to worry about after a hurricane.

Since tile is bonded directly to the concrete, water does not penetrate its surface. This allows SERVPRO of Greater St. Augustine / St. Augustine Beach to finish the process of restoring your home in less time!

For other small hurricane recovery tips, please visit our YouTube channel https://www.youtube.com/channel/UC0g3h9XIqMnWVp_HKsA5G1w

SERVPRO Charity Fundraiser

12/13/2017 (Permalink)

Thank you to all of our sponsors!

Our annual charity fundraiser this year was a huge success, thanks to all of the amazing #local businesses who contributed with donations. Our SERVPRO franchise was able to donate $1,500 to the St. Johns Housing Partnership to help displaced families in St. Augustine.

Our goal as restoration professionals is to assist our community in their time of need. St. Johns Housing Partnership shares this goal, and we thank Bill Lazar and his staff for all their contributions to our community!

This event would not have been possible without the generosity of the following businesses:

• Re/Max 100 Realty
• FBT Mortgage
• Pure Energy Electric
• 123 Burger House
• Carmelos Pizza
• The Tringali Barn
• Madi Rum
• Prohibition Kitchen
• Chianti Room
• St. Augustine Beaches News Journal
• Timeshare Title
• Full Circle Moving
• Wellness with Anne Andrews
• Flavors Eatery
• Scarlett O'Hara's
• Hoptinger
• Ripleys Believe it or Not
• Carrera Wine Cellar
• Guy Harvey Outpost Resort
• Partel & Sons Construction

Happy Veterans Day!

11/9/2017 (Permalink)

Support your veterans!

November 11th 1919 marked the end of World War I. Originally know as Armistice Day, Veterans Day was established as a national holiday in 1938. Every year on November 11th we proudly pay tribute to the brave men and women who have served our country!

We proudly employ multiple veterans here at SERVPRO of Greater St. Augustine / St. Augustine Beach.

From the bottom of our hearts, thank you to all of our service men and women, and to their families, for the sacrifices you have all made for our country. Our community is thankful for all you do.

Take some time this Saturday to thank a Veteran and please consider making a donation to the Fisher House Foundation

https://www.fisherhouse.org/

SERVPRO Partners With the Red Cross

8/31/2017 (Permalink)

Please donate to help those in need. Texas has been devastated by Hurricane Harvey and they need your help!

Each year, the Red Cross responds to nearly 70,000 disasters — the majority of which are home fires. Whether a disaster impacts a single family or a hundred, the Red Cross is there when people need our help the most. The Red Cross doesn’t just help families recover from disaster; they also prepare communities before home fires strike. Believe it or not, home fires kill more Americans than all other disasters combined. The Red Cross is working to prevent these needless losses through the Home Fire Preparedness Campaign.

Join SERVPRO Industries in support of the American Red Cross by making a gift to support Home Fire Relief. Your gift to Home Fire Relief will support communities like ours nationwide by providing families and communities with the lifesaving tools and information they need to prevent and prepare for home fires, as well as offer critical recovery services to those impacted by home fires. Together, we can better prepare our community for home fires and support families who experience them. Thank you in advance for your support.

https://www.redcross.org/donate/cm/SERVPROindustries-pub

SERVPRO St. Augustine Beach Monthly Update

8/21/2017 (Permalink)

24/7, 365, no job is too big or too small. We are here for all of your restoration needs in St. Augustine!

Our team has been working hard all month to service the Greater St. Augustine and St. Augustine Beach areas. As a franchise that recently celebrated our two year anniversary, we are some times thought of as "the new guys." However, our franchise is backed by the largest restoration company in the world, and we employ the most highly trained restoration experts in the industry.

Our team leaders recently attended our Corporate area meeting with all of the other SERVPRO Franchises in the state of Florida. With SERVPRO providing constant training to our franchise, we continue to grow every day to service the nations oldest city.

We operate 8 emergency service vehicles that are available 24 hours a day, 365 days a year. Our response times are the fastest in St. Augustine because we are the only LOCAL SERVPRO that's located in St. Augustine. We operate under a General Contractor so we are capable of handling any size disaster.

We believe in our community, and we strive to support local business. As a show of our dedication, we offer free estimates for fire, water, and mold damage, as well as free emergency ready programs for all businesses in St. Johns County.

Thank you all for helping to make us successful in our first two years. We look forward to continually serving the nations oldest city for many years to come!

SERVPRO of Greater St. Augustine is faster to any size disaster!

7/15/2017 (Permalink)

Here is a shot of our newest service vehicle. Having a fleet of 8 vehicles allows us to respond faster to any size disaster!

June was a very exciting month for our crew here at SERVPRO of Greater St. Augustine / St. Augustine Beach. We attended our annual convention in Seattle, and we invested in some new technology to help our production team better serve you in your time of need. We also attended classes to continue our education in the field of restoration. We are the only SERVPRO team located IN St. Augustine, so are faster to any size disaster!

In addition to new equipment, our team purchased our 8th service vehicle and hired new staff members to expand our capabilities. Having 8 vehicles means we are always available to respond to any size job. 24/7 365, SERVPRO of Greater St. Augustine is here to help our community in St. Johns County.

Please call our office at 904-429-4457 to figure out how SERVPRO can help you! Fire, water, mold, cleaning, construction... We do it all!

SERVPRO of Greater St. Augustine Celebrates our 2 Year Anniversary

6/20/2017 (Permalink)

Our corporate SERVPRO RV made an appearance at The Players Championship golf tournament this year! No job is too big or too small!

SERVPRO of Greater St. Augustine is happy to announce that we have officially celebrated our 2 year anniversary. It has been a blessing and a privilege to service all of North East Florida over the past 2 years. We love and support all of our local businesses in the greater St. Augustine area, and we thank you for allowing us to be the restoration experts for water damage, fire damage, and mold damage in the nations oldest city!

Going into our third year, we have big plans. We are adding more vehicles to our fleet so that we can respond to you in your time of need even faster. Our team is continuing their education in the restoration industry, working to become to most highly certified experts in all of St. Johns county. We are growing every day, and it's all thanks to the great people in St. Augustine and the surrounding areas!

From the bottom of our hearts, THANK YOU!

-SERVPRO of Greater St. Augustine Staff

"The only SERVPRO located in the city of St. Augustine!"

Why choose us? Because we're local!

6/7/2017 (Permalink)

Fire restoration, flood mitigation, mold removal, deep cleaning, home inspection, full construction service... We do it all!

Florida is known for its sunshine and its glorious, heat-filled summer days. It’s also known for its storms, especially flash storms that can strike without warning and cause major damage; that summer heat makes conditions ripe for house fires. SERVPRO of Greater St. Augustine / St. Augustine Beach is a locally-owned and operated company, and they’ve seen firsthand the kind of damage that can be caused by floods and fire. As a local company, they are wholeheartedly invested in the community, which is one of the many reasons you can put your trust and faith into their cleanup and restoration services.

As America’s oldest city, St. Augustine has a lot of landmarks and history to preserve, as do the great people of the city. That’s why SERVPRO of Greater St. Augustine makes it their number one priority to help clients who have suffered water or fire damage. They provide a range of restoration and cleanup services, including water damage and storm damage restoration service, water extraction from floods and other mishaps, mold remediation, fire damage repair, and emergency cleaning services.

St. Augustine is also invested in supporting their own, and SERVPRO is not just a company located in St. Augustine, their team is made up of residents, homeowners, and homegrown Floridians, just like their clients. They treat customers like neighbors because they are neighbors. SERVPRO staff members have gone through storms and fires, just like their customers. They understand not just the hassle but the heartache. They make it their mission to help you through it, quickly, efficiently, and affordably, so life can get back to normal as soon as possible.

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to help you if you’re in need. To schedule an appointment, call (904) 429-4457. You can also visit their website to see a full list of their restoration and emergency cleanup services.

Video - commercial fire and soot damage removal by SERVPRO's St. Augustine location.

No job too big or too small!

6/7/2017 (Permalink)

Our production crew cleaning up the remnants of a meth lab. No job too big or too small, we do it all!

Some restoration companies believe that your job is too small for them. Some companies charge you for estimates after a fire, flood, or tornado ruins your home or business. Some companies take hours or even days to respond to you in your time of need. NOT US!

We are here for you 24 hours a day, 7 days a week, 365 days a year! No job is too big or too small. We have 7 vehicles capable of responding to any size disaster. Our production teams are currently in the field working on carpet cleanings, mold removal, flood damage, fire damage, tornado damage, and a full bathroom remodel! We do it all, and our estimates are 100% free! We're not like most restoration companies. We work on behalf of you to satisfy your needs 100% and we won't quit until it looks "Like it never even happened."

We are the only SERVPRO franchise that is located in the city of St. Augustine! Let us know how we can assist you today!

Short video summarizing some of our daily activities.

3 Reasons to get professional carpet cleaning

5/19/2017 (Permalink)

Call 904-429-4457 to get more info on SERVPRO's carpet cleaning in St. Augustine.

Once spring has sprung, many homeowners are motivated to start freshening up their homes for the warmer days ahead. As you tackle your own spring cleaning checklist, there’s no better time to evaluate the appearance of your carpets. If they’re looking a little dingy, schedule a professional carpet cleaning with SERVPRO of Greater St. Augustine / St. Augustine Beach, FL. They are the local authorities on a wide variety of restoration services—from fire and water damage to carpet stains.

Here, they go over a few of the top reasons to have your carpets professionally cleaned this spring:

• Eliminate Winter Dirt & Grime: During the winter months, it’s easy for kids, pets, and adults alike to track in dirt, mud, and debris. This can leave your floors looking unsanitary and unsightly. The surest way to restore them is with a thorough, professional cleaning that goes deep into the carpet fibers to extract stains and erase discoloration.


• Remove Allergy Triggers: As exciting as it is for spring to arrive, it’s also the worst time of year for allergies. Dust, pollen, and other airborne pollutants will settle within your carpet fibers and wreak havoc on any members of your household that suffer from allergies. A professional carpet cleaning will eliminate these contaminants and improve the indoor air quality of your home.


• Prevent Mold Growth: Springtime also brings higher temperatures and increased levels of humidity, which creates the perfect breeding grounds for mold. Professionally cleaned carpets help to prevent the development of fungi by extracting moisture and leaving fibers completely dry.

Regular carpet cleanings will protect your flooring investment for years to come by keeping it plush and brilliant. Contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457 to schedule an appointment, or visit them online for more details about their carpet cleaning methods.

SERVPRO is St. Augustine's choice for all Commercial Restoration

9/1/2016 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach takes on projects of any size - commercial or residential, we get the job done!

SERVPRO in St. Augustine was recently dispatched to a local Doctor's office after a toilet malfunction. Contaminated water is generally referred to as Category 3 flood, per IICRC regulations. In the video you see a setup consisting of large, industrial negative air machines - air scrubbers. SERVPRO of Greater St. Augustine/St. Augustine Beach is a full service restoration company specializing in commercial restoration. All of our technologically advanced equipment is stored at our St. Augustine warehouse and is ready for immediate deployment.

Whether it is a storm situation, household disaster or a small water damage – SERVPRO’s St. Augustine location is the vendor of choice for many in St. Johns County.

If you have any questions or concerns with moisture levels in your home or business – call us for a free estimate 904-429-4457.

https://www.youtube.com/watch?v=p3oVJ0ftTDI

Feedback from our customer about recent experience with SERVPRO in St. Augustine.

7/13/2016 (Permalink)

Our vehicles out on this State Farm water loss in St. Augustine.

Here is a copy of the email we recently received from one of our customers (email is provided as it was deliered to our office inbox):

"YESTERDAY, (7/10/16) I WAS IN AN ABSOLUTE STATE OF “I DON’T EVEN KNOW THE WORDS.”  A something had come loose or exploded or I didn’t know what but my house was in water and I have wood floors.

A called my State Farm Agent first and the second, and most important call came next-SERVPRO in St. Augustine.  In less than one hour, closer to 45 minutes, I had the most incredible group of people in my home, David, who I later found out is the owner, Starr and DJ.  They helped me find a sense of humor as they made the water disappear and gave me a great idea of what was to come next.  My STATE FARM AGENT, Who was on the ground within 24 hours even told me that if there is water damage, THIS IS THE BEST TEAM EVER TO CALL.  It has been just 27 hours since the water explosion.  My house is drying and they have already been back on site twice and even helped me find a plumber. 

DJ, AND HE HAD A NEW TEAM MEMBER TODAY, AN ARMY VETERAN, WHO I THINK MY DOG ALLIE IS PACKING HER BAGS TO GO LIVE WITH JUST MADE ME FEEL SO COMFORTABLE ABOUT THE CHAOS IN MY HOUSE TO INCLUDE ALL OF THE DIRTY DISHES THAT WERE WAITING TO GET WASHED AND ARE NOW ON THE COUNTER.

STARR ALREADY HAD BEEN BACK AND HELPED GET A PLUMBER FOR US AND JUST MADE ME FEEL LIKE I JUST FOUND MY NEW BEST FRIEND.  I STILL OWE HER MEXICAN IF SHE CAN EVER STOP SOLVING OTHER DISASTERS. 

WHAT CAN I SAY.  IF THIS HAPPENS TO YOU, YOU COULD NOT BE IN BETTER HANDS THAN THIS TEAM AND I ONLY MET A FEW OF WHAT I AM SURE IS MORE GREAT FOLKS. "

So what does a SERVPRO do? SERVPRO's St. Augustine location does a lot!

6/19/2016 (Permalink)

Up or down? Much like restoration life! SERVPRO's signature green equipment in this Ponte Vedra condo project - responding to water loss!

When we are out marketing our services or simply talking to our friends and customers about SERVPRO we typically get two type of reactions - people either know us and say "Oh yeah, you guys do restoration!" or we often hear "Surf pro?, what do you guys do?" 

All jokes aside we decided to make a short video to highlight some of our major services. 

We offer many types of cleaning, we have clips of Carpet cleaning at a local residence, tile cleaning, and Oriental rug cleaning at our state of the art facility in St. Augustine.

We respond to water damage emergencies, 27/7/365, to both commercial and residential losses.

We perform fire and smoke damage restoration.

We manage pack-outs and storage.

We specialize in biohazard cleanup.

And finally we are a full service restoration company. Full service means from removing any sign of damage to making things "Like it never even happened" – we are able to manage the entire process.

Video link

Call 904-429-4457 for a fee estimate! 

Local Business catches fire in St. Augustine.

3/4/2016 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach offers full service restoration in St. Augustine. Free estimates - 904-429-4457.

Local Vapor shop is shutdown for business for a few weeks while SERVPRO of Greater St. Augustine/St. Augustine Beach works to restore the soot damage this fire has caused. Local heroes are trusted again with getting one of the local business back from fire damage. This is a second large commercial project SERVPRO takes on in as many months in St. Augustine. It is a great honor to take part in restoring one of our own and getting them back on track as soon as possible!

From Fire and Water Damage to Cleaning, SERVPRO's St. Augustine location is the answer!!! 904-429-4457.

Yes, SERVPRO in St. Augustine offers both Residential and Commercial services!

2/9/2016 (Permalink)

SERVPRO in St. Augustine's van at a Commercial Restoration site, working after business hours to ensure business revenue is not impacted.

At SERVPRO of Greater St. Augustine/St. Augustine Beach we believe that in order to serve St. Johns County's communities to the fullest a restoration company must not only offer a full spectrum of restoration work but also be able to run projects of any size simultaneously. When we take on commercial projects we ensure the business hours have the least amount of impact and as such we sometimes perform remediation work after business hours. 

Water damage strikes this St Augustine business

1/20/2016 (Permalink)

Our saw at work - installing floor at a commercial job in St Augustine. SERVPRO in St Augustine does flooring too!

When you are a business owner you know how important it is to stay open and continue to bring in revenue. When something devastating, such as water damage strikes, it is difficult to quickly line up all of the needed services, such as: remediation, construction, and cleaning just to name a few. SERVPRO of Greater St Augustine/St Augustine Beach is a full service restoration company, meaning we can do all those things, all while we keep your business open. 904-429-4457. 

Water Damage no match for SERVPRO's expertise - made local in St Augustine

1/20/2016 (Permalink)

After this business discovered water damage in their offices, they were thankful SERVPRO in St Augustine offers full service restoration!

When it comes to Water Damage restoration SERVPRO in St Augustine - SERVPRO of Greater St Augustine/St Augustine Beach offers full restoration services. We bid on the entire project and let our clients decide what they would like to hire us for, besides water damage drying and removal jobs. Video shows off basic construction work we sometimes perform on our commercial projects - drywall and paint!!! visit other parts of our website for more project related info. let us know what you think! 

Water Damage Restoration by SERVPRO in St Augustine

Air testing for mold - local business in St Augustine

1/18/2016 (Permalink)

Air sample containers, during a mold inspection in this local St Augustine business. SERVPRO in St Augustine is a full service restoration location!

Mold remediation jobs include many different steps - one of the first steps (right after you call SERVPRO in St Augustine) is to hire a mold inspector. Here at SERVPRO of Greater St Augustine/St Augustine Beach we have relationships with several mold inspectors. 

Full Service - yes we are! 

SERVPRO in St Augustine takes safety seriously

1/18/2016 (Permalink)

Proper signage is a must on any commercial or residential restoration project. SERVPRO in St Augustine doesn't take shortcuts!

Safety first!!! We always make sure our customer and employee safety comes first. Putting proper signage is just one example how SERVPRO of Greater St Augustine/St Augustine Beach exercises proper safety routines. Photo shows a containment built at a commercial project with proper signs displayed where everyone can see them. 

Commercial Mold Damage Restoration in St Augustine made better by SERVPRO of Greater St Augustine

1/14/2016 (Permalink)

SERVPRO in St Augustine offers full service restoration - from drying to putback you do not have to hire anyone else!

SERVPRO of Greater St Augustine is the number one local source for jobs of any size. Commercial loss - no problem. We do full service restoration so you do not have to deal with multiple contractors - we do it all for you! Photo shows wall putback - insulation/drywall work. 

We truly make things Greater in St Augustine!

Commercial Mold Remediation/Restoration in St Augustine

1/11/2016 (Permalink)

Building a solid containment is the first and one of the most important steps in mold remediation/restoration - Call SERVPRO in St Augustine!

Follow link to our YouTube channel for this containment build video. The purpose of the video is to demonstrate one of the more important steps in proper commercial mold remediation - containment setup. While disturbing mold contaminated materials, mold gets airborne and it is important not to let it out into the rest of the space, especially if the air test came back clean before any remediation began. 

SERVPRO in St Augustine Mold Experts

Big or small, we do it all - SERVPRO in St Augustine. 

3 Reasons to use SERVPRO of Greater St Augustine for all commercial restoration services

1/6/2016 (Permalink)

Commercial services are only a few minutes away (hint, we won't come from Jacksonville) with SERVPRO in St Augustine

Short article to highlight our qualifications for all commercial restoration services. 

SERVPRO of Greater St Augustine/St Augustine Beach

Commercial water damage in St Augustine

1/5/2016 (Permalink)

SERVPRO of Greater St Augustine plays an active role in the community in more ways than one.

Here at SERVPRO of Greater St Augustine we work hard to give back to the community in many different ways. When this local business discovered water damage during holidays - busy time of the year, SERVPRO crew worked after hours to ensure this business stays open. 

SERVPRO in St Augustine takes on any job!

12/27/2015 (Permalink)

Commercial Generators deliverable to SERVPRO in St Augustine within 24 hours if needed. We have 10k generators in stock.

Commercial Storm loss - no problem. No flood waters can match up to SERVPRO's logistical capabilities. In the photo you can see industrial generators available to SERVPRO's St Augustine location at a moment’s notice! No water damage is devastating enough for SERVPRO's capabilities - Like it never even happened®, big or small! 

Commercial Damage Restoration in St Augustine is now local

12/26/2015 (Permalink)

SERVPRO in St Augustine takes on both - commercial and residential projects. Restoration made easy in the Old City!

Whether commercial or residential - SERVPRO in St Augustine is ready to help. Blog Photo is from a job we had a few months ago, with all our trucks out on jobs we used our marketing car to assist in monitoring this water damage at a big condo project in St Augustine Beach. 

Using advanced technology in restoration, SERVPRO, St Augustine Location

12/26/2015 (Permalink)

Damage Restoration services made better by the SERVPRO in St Augustine (1761 Dobbs Rd #103, St Augustine, Florida 32084)

We are learning how to fly our drone, and more so learning how to use this advanced technology in damage restoration. Here at SERVPRO in St Augustine we are always looking for ways to improve what we do. The only thing that is constant is growth, only then you are the best at what you do. 

Warehouse drone flight...a little shaky but we are getting better and if there is roof storm damage to inspect in St Augustine - SERVPRO will be ready! 

SERVPRO in St Augustine is Drone friendly

Ready, Set, We Did It! Marketing in St Augustine Beach

11/9/2015 (Permalink)

Our marketing car will surely turn heads - SERVPRO is out early on St Augustine Beach - meeting neighbors

Well, such a short time, so much ground covered, but we are not stopping here!!! Our marketing car was set out to grab undivided attention from our commercial business partners and the rest of the city. We are stepping up our marketing efforts in the Old City - out with the old, in with the new! SERVPRO in St Augustine and St Augustine Beach that is greater than the rest - SERVPRO of Greater St Augustine.

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457.

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration.

Visit our website for more information.